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InterContinental San Francisco

3.8 (1k reviews)
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Services - InterContinental San Francisco

Hotels

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Recommended Reviews - InterContinental San Francisco

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Jamie M.

Had a very nice stay at the Intercontinental in San Francisco in September. This was my second visit, and both times have been great. On my most recent visit, we had the good fortune of staying in a corner room. The view was cool, the room was spacious, the bed was comfy, and the furniture was modern. The service was great-we had a positive experience with hotel staff from check in, to a quick dinner, to getting coffee in the morning before we departed. I only wish our last stay wasn't so abbreviated!

Manny B.

Very nice Lovely place to stay! The rooms are very nice, super clean, comfortable and large. Our first time staying with them and we loved it so much. At the heart of the Beautiful San Francisco very close to more of the attractions. Highly recommend!!!

Club lounge
Meri S.

Stayed at the InterCon SF for a week on a biz trip and had a great experience. My room was clean, modern and super comfy. I'm a terrible sleeper and actually slept so well here that I came home and already ordered the mattress and pillows (seriously)! They use Byredo products in the rooms, quality stuff, though the specific scent is a bit too strong for me. The staff was friendly and helpful across the board, though the bar was definitely understaffed. Great bartender, just solo and overwhelmed. Not his fault. I had club lounge access, and it ended up being my fave part of the stay. Amazing views, always stocked with snacks, food, cocktails and had genuinely the kindest staff. It quickly became my go-to spot to catch up on work and escape the chaos of the conference. The location was perfect. It was a short walk to Moscone Center and surrounded by restaurants. Also a nice walk, about a mile to the Embarcadero which was calming to take in the views. Would absolutely stay here again.

Weight Machines for upper body
Annie T.

Easy and fast check-in by Dani (so sweet btw). Fitness gym? Yes. Very nice with a TRX virtual workout machine, machines for chest/back that goes up to around 100lbish, Dumbbells up to 50lbs, yoga mats, typical cardio machines (treadmill, stair master, elliptical), and a little area where you can do some core workouts. They also had disposable earbuds to plug into the cardio machines. Restaurant? Located main lobby but food looked really expensive but there's a lot of little fast food places within walking distance. Location? Great location across a gyu kaku with a Trader Joe's and Target a few blocks away. My girlfriend and I felt safe walking around but still was cautious because there are homeless people around but spread out in other areas not directly in front of the hotel itself. But my only gripe is that valet parking is $86/night and uber/lyft was so much easier to use. Overall I'd definitely love staying here again for Pride weekend!

The fabulous dive bar within walking distance from the hotel.
Genie M.

I had a magical 4 night stay with first class service. The hotel management really nailed the sparkling Deadhead decor. The views from the top floors on the convention side are completely unobstructed. The indoor pool and hot tub was a perfect way to start and end each fabulous day here. The bar is pricey with choice ingredients and there is also a funky dive bar within walking distance worthy of a visit. I recommend the luxury feel, prime location and 1st class experience offered here.Best of the Best hotel.!Bravo!

Egg nog pot de cream, peppermint chocolate cake, gingerbread muffin.
Helen L.

Was there for a company party. Very lavish on the 3rd floor banquet room. Food displayed nicely in front outside the banquet hall. The beef flat iron was very tender (highlight). Potato scallop with cheese was delicious. The mozzarella with tomato. Cheesy macaroni. Very dry chicken, maybe slice it next time to thinner cuts. The fish was dry, not sure, some kind of white fish. Plenty of grilled veggies. The dessert egg nog pot de cream was good. Peppermint chocolate cake was ok. The gingerbread muffin was dry. There was a vegan table but there's a sign to cater only to vegans. Plenty food untouched. Service was fast and they do work extremely hard in taking away dirty plates. Lovely self help coffee and tea, with lemon and honey. We jad a ice ctram dundae station. Fresh fruit compote and nuts, cherries, and spinkles on your own. Great party. Great venue. Parking inside hotel was a bit expensive. Company reimbursed.

Taking in the views
Patrick W.

Enjoyed our short stay downtown in the financial district of SF. It's a La-te-da kind of stay. Immersed in the hub of daily living and grind. We got see many professionals appear for the Config Con happening at Moscone. Enjoyed seeing my old haunts and experiencing the famous hotel that Barrack Obama stayed several years back. The staff are/were wonderful. Many went out of their way to give us an optimal stay for comfort. Yes, of course please stay here next time you're in town. Plenty to experience and see in this neighborhood. If It's happening in SF, it's going to be here. Stay in luxury and the comfort of being local to it all.

Christine M.

My partner had a free IHG night expiring so we decided to do a staycation in the city here. It exceeded expectations! The area is close to some less savory streets but the downtown location is central and convenient. Everyone that we encountered that worked there from front desk to bellman to bartenders were super friendly and helpful. The room itself was fantastic - spacious, great view (with an automatic shade that rolls down), and huge comfortable bed. Great Byredo products too. Very clean as well. They gave us free water bottles since they don't have a minibar in the room (not sure if that's a temporary thing or a permanent thing). Bar served a mean dirty martini too.

Our view from the 19th floor.
Kemlyn B.

I had a great weekend stay at this downtown San Francisco hotel. The front desk is friendly and constantly asking if you want bottled water. The bed was very comfortable with a nice fluffy comforter. The room was well designed with automatic shades. The view was beautiful in the day and at night. I enjoyed the two lane lap pool and hot tub. They stocked pool towels. Imagine that! Notes: There are not enough hooks in the bathroom to hang our towels. The location is near a homeless colony of sorts. Parking is $75/day. Other places are comparable, hence, this is SF. Next time, we will turn in our rental car and just do ride share and Muni Mobile passes!

Our nightcaps from Bistro 888 against the backdrop of the view from the bathroom of our room on the 22nd (I think?!) floor :)
Jamie H.

We really like InterContinental hotels, and were excited to try this location after staying at the Mark Hopkins on our last visit to SF. Our room was modern in design and had a lovely view. We opted for breakfast in the club lounge on the 6th floor where we received exceptional service and were impressed by a very lovely spread. Aside from a very aloof doorman who remained seated at his podium staring at his phone while we struggled with our bags through the heavy lobby doors and an odd amount of pushback from the front desk when we requested a late checkout which should not have been an issue given IGH Diamond Elite status, it was a pleasant stay. We're currently planning which InterContinental to visit next... this brand has the luxury X comfort crossover dialed in just right!

Jie G.

The hotel is conveniently situated next to Yerba Buena center and close to Union Square and Chinatown (20 mins walk). To avoid the $74 charge for parking, we parked in a parking structure right next to the hotel (Mission and 5th) with $45ish for 24 hours. The Intercontinental lobby is nice and modern but the room itself is not super new or modern, but ours comes with a good view with a glimpse of the bay on the 30th floor. We also have the diamond elite status, so we get access to the Lounge on the 6th floor, or otherwise you pay $70 to get into. The lounge is nicely stocked with snacks, fruits, drinks and has a good breakfast selection in the morning. At night we got to taste some crème brûlée desserts and tiramisu which are really nice. Overall great hotel to stay at!

Windows have some very festive icicles

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My favorite IHG in SF. Clean and modern and spacious suites. The IHG club is also nice. Various food/alcohol throughout the day.

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InterContinental San Francisco Reviews in Other Languages

Ask the Community - InterContinental San Francisco

What room has the best view of the city?

The higher 03 suites, higher 19 suites, and the 02 suites. You would get the the views of the city. If you have any questions about it, please feel free to ask the front desk upon check in.

I forgot my slippers. Does this hotel have free complimentary slippers?

How far to ucsf medical center?

The Hotel is 4.2 miles from UCSF Medical Center.

How far is pier 39 from the hotel?

It's a nice 40-45m walk away! Very easy to get to.

How much is the parking per day?

It's all self parking now in their own private underground garage it's roughly around $60 per night.

Is parking included with the room?

No unfortunately it's not

Is the swimming pool heated?

I'm almost positive it is. It's indoors too.

Does a standard room have a mini fridge?

The mini fridge at the intercontinental already has drinks inside and if you lift any, it charges the room. There's a small section for personal stuff.

Is there free in-room WiFi (with or without being part of a free membership program like Marriott/IHG etc.)?

I do recall entering room # and last name as input fields to access Wifi. The other option was entering your IHG membership #.

Are kids allowed in the pool?

I think so but I've never seen any kids.

Is it easy to get from the InterContinental Hotel (888 Howard St) to Fisherman's Wharf using public transportation?

There is a cable car that departs a few blocks from this hotel (Powell & Market) that will take you there and is quite fun to ride. Watch out for long lines!

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Review Highlights - InterContinental San Francisco

Came to San Francisco for Dreamforce 2014 and found that the Intercontinental would be close by the Moscone Center which it really was.

Mentioned in 48 reviews

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You might also consider

LUMA Hotel San Francisco - Original king room with "Bay" view.

LUMA Hotel San Francisco

(127 reviews)

Mission Bay

Excellent accommodations and the location was great for event access at the Chase Center. The room…read morewas not overly spacious but more than adequate. The robot delivery service for coffee pods and other requested amenities had a fun touch.

A great stay! My…read morefriends and I made a last-minute booking at the LUMA Hotel due to its proximity to Pier 48. We stayed on a Friday night so the hotel was quite lively. The check-in process was smooth. The front desk was very helpful in getting us in and filling out a card authorization form. We were surprised by the valet price however - $90 is definitely high. There is no self parking but the prices for the lots nearby are just as high, if not higher for overnight. We really enjoyed our room. It is definitely not the most spacious but felt quite luxurious. We booked a double queen room and were placed in Rm 920. There was limited walking space around the ends of the beds and desk. There was a beautiful view of the courtyard and city. I love that the room was very well-lit. There is ambient lighting and brighter lights you can turn on next to the beds. My friends and I loved the window that separated the bathroom from the sleeping space. It was quite comical and made getting ready for a night out very fun. There blinds for both the bathroom window and outside window were motorized which was a nice touch. The beds were pretty comfortable but nothing too special - I appreciate them having a bunch of pillows. The mini fridge and coffee bar felt pretty luxe and were much fancier than those are other hotels I've stayed at. There were plenty of outlets throughout the room and next to the beds. The whole vibe of the hotel feels very sleek and modern. The hallways are lit with a ambient blue. The inside of the elevators are themed which is super cute for pics. The gym is very nice too, loaded with more than your typical treadmill and elliptical. The lobby felt clean and had little robot things scooting around that apparently are used for room service. I would definitely stay here again so I can explore what I didn't get to see on my short stay!

Omni San Francisco Hotel - Entrance

Omni San Francisco Hotel

(792 reviews)

$$$

Financial District

My wife and I thoroughly enjoyed our four night stay at the Omni which was located in the heart of…read morethe Financial District. The entire staff from the doorman, the front desk, housekeeping, and anyone we encountered was polite, professional, and warm. The hotel is charming with lots of beautiful architecture. We learned it used to be a bank. The Omni was spotless and located in a safe area. The Omni is a short walk to Chinatown and a 15-20 minute walk to North Beach where you can dine on some excellent fine Italian food. If you want to get crazy, which we did, it was about a 25-30 minute walk to Fisherman's Wharf. Remember the hills! Our room was clean, well stocked by housekeeping, and everything worked to perfection. If you want a microwave or a refrigerator, that would be an extra charge. There is a cozy bar if you want to decompress after work or a long day of touring around. The Omni was not cheap but worth every penny of it. Again, the entire staff was absolutely fantastic, friendly, and happy. I would highly recommend a stay here.

You will love this place if you want beauty, great service, splendid rooms and are willing to pay…read morejust a tad more. It is located at the intersection of California Street and Montgomery Street, which is one of the best locations. It has the best restaurant and you will love all their offerings. The rooms are a good size with a wee sitting area and a great TV. The have great bathrobes and free spa toiletries. Located on the historic California cable car line, a short walk to Union Square, Chinatown, and Fisherman's Wharf, now there is a hill to walk. They have a super gym and it is so clean as is the rest of the hotel. Are room was spotless and housekeeping is great. All of the service there is great. While there, walk to Chinatown, it is about 5-7 minutes and it is so much fun and amazing food and shops. Have a great time.

Hayes Valley Inn

Hayes Valley Inn

(205 reviews)

$

Hayes Valley

In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

The St. Regis San Francisco

The St. Regis San Francisco

(536 reviews)

$$$$

SoMa, Financial District

Amazing Service. Good Value. Butler Service…read more I came to the Bay Area for a relative's 80th birthday and booked The St. Regis because it was the only Forbes Five-Star rated hotel in San Francisco. I'm usually hesitant to stay at American hotel chains' "luxury products" because they often just feel like Marriotts with nicer tile (most new Ritz-Carltons, for example). I found the St. Regis to actually offer the kind of luxury service that is often missing in American hotels. I arrived fairly early, around 11:00 a.m., and the staff were incredibly friendly, accommodating both an early check-in and late check-out, along with a room upgrade. Prior to this stay, I didn't really understand the purpose of butler service, but they were kind enough to gift-wrap the presents for the birthday party I was attending while I booked a massage and walked around the city. The spa at the St. Regis is fairly large, with an indoor heated pool (well designed), a gender-separated steam room (out of order during my visit), and a sauna. I will say the spa could use an expansion or renovation. The "relaxation room" felt a bit like a repurposed salt room, and the men's lounge basically just had tea and snacks. The massage itself was great, and everyone there was extremely friendly. What really impressed me was the service. I casually asked whether they had bath salts available for use in my room, and within 30 minutes of leaving the spa, bath salts, bubble bath, and bottled water were delivered to my room without my needing to make a special request. Great attention to detail. I walked through the gym and it seemed large enough for a full circuit workout, with plenty of equipment. I do wish the hotel had more dedicated lobby or guest lounge areas. The check-in area, bar, and restaurant all seemed to blend together into one shared space, which felt fairly busy in the evening when non-guests came in for happy hour. The bar was nice but honestly expensive and not especially memorable. I was a bit surprised by some of the clientele (there were what I assumed to be a couple "working ladies" at the bar who I wonder if their services were less than the cost of breakfast in hindsight), though very friendly occasionally felt slightly out of sync with the otherwise polished atmosphere of the hotel. I didn't try the restaurant for dinner. The hotel does offer a complimentary car service around the local area, though unfortunately it was booked when I needed it. Breakfast was expensive, easily over $100 per person for a fairly normal order, but it was very tasty. The Eggs Benedict were perfectly cooked and included truffle, which was fantastic. The room was clean and comfortable. I do think it could have used a deeper scrub, though I admit my standards may be skewed by an exceptional housekeeper at home. There was also a slight musty odor. It was not on the level of a room at an average Belmond property or the former Mandarin Oriental Miami, but it was spacious and perfectly comfortable for one person. I'm not entirely sure whether St. Regis considers itself directly competitive with those brands. In summary, the service is what makes this hotel worthy of five stars. They seem genuinely happy to accommodate nearly anything you might need or even casually mention wanting. Personally, I find San Francisco itself dirty, stressful, expensive, and rough around the edges, so having a hotel that felt calm, polished, and attentive made a huge difference in my trip.

Stayed here for 2 nights as part of The Edit program from Chase. They are also a FHR hotel but the…read moreChase portal price was significantly cheaper so we ended up using Chase. If you have both cards, check both portals. If you have the Amex Plat, you are also Gold Elite status so you can get some extra perks such as fast wifi (it's pretty fast lol). Service is top notch. Hotel is clean. Room is beautiful and quiet. I love how the AC is super quiet, I couldn't even notice it turn on. We also got $90 breakfast credit for two. The food is extremely overpriced and $90 doesn't get you very far if you eat at the restaurant. We ordered to go most of the time. Note that there is tax on the food and tip (if you choose). Breakfast: Two farm egg any style. Fine but small portions for $32. Would not order again. Chilaquiles. Also fine but basic for $35. Would not order again. Sourdough muffin sandwich: If you want best value for price ($26), get this. It's seriously huge and filling. California croissant: This one is like an elevated avocado toast. It's really good. Price is $31. The mixed berry antioxidant smoothie is also meh. I can make a better smoothie at home. As part of The Edit they also give you $100 credit to use on food and drinks only at the hotel. It was SF restaurant week so we ordered the $90 3 course meal for dinner at the hotel restaurant Astra. We ordered the duck cannoli (ok tasting but the duck is cold), braised short rib (very good! Love the polenta) and the brussel sprouts (menu said it was gremoleta/garlic/parmesan flavor but it ended up being gochujang flavor and it was overly sauced). Was not a huge fan. The hotel is dog friendly. They give you a bed and bowl and treats. The pet fee is steep at $200 per stay. There is the Yerba Buena gardens across the street (5 minute walk) to take your dog out. The park is clean with lots of grass. This was one of the deciding factors of us picking this hotel because it's hard to find grass area in the city. They allowed me late check out at 5pm which is awesome!! Also, they have a chi hair dryer which is very powerful. Location in Financial District is very central to a lot of eateries and next door to Soma.

Four Seasons Hotel San Francisco at Embarcadero - Restaurant at the lobby

Four Seasons Hotel San Francisco at Embarcadero

(45 reviews)

Financial District

Impeccable. Truly impeccable at every turn. Attention to detail knows no bounds at this Four…read moreSeasons property. Not sure who the GM is, but they need to take a bow for creating and maintaining a culture of pride and excellence. The staff is happy to be here and it shows in every small detail. The staff made an ordinary stay an extraordinary guest experience. If you are trying to determine where to stay in SFO, look no further!

I have a problem with this being a Four Seasons, because it's really not that type of experience…read moreand I wouldn't think they would just throw their brand around. The hotel used to be quite a few other properties, so while they may have decorated it, it's not the luxurious experience we've had at other hotels. The views are to die for, we had a room that spanned windows from Golden Gate to Bay Bridge, it was amazing being on the 45th floor and seeing the night sky and morning sunrise. The property doesn't really have a real lobby, spa, and the restaurant is average, as in the quality of the food was just not top notch, and they have access to the best ingredients. They only have two elevators and are quite slow, at a busy time this can be quite annoying. The room itself was small, no real furniture, would have been nice to have a sofa and table with two chairs. There was no dresser. The bathroom was great for one, but small for two. The shower didn't have a bench, no his or her's sinks. The bed when we got into it was super soft and not supportive, when we called they did something really odd and put a board on the mattress and then a topper. I guess they have a guest that asks for this. Why didn't the service people know they have a firm version of the mattress topper they could have switched for us. We didn't have the best sleep. Again, usually the Four Seasons beds are amazing. While this property doesn't charge regular Four Seasons prices, it also doesn't deliver the experience and it would be a shame if the brand started doing this.

InterContinental San Francisco - hotels - Updated May 2026

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