I had an early morning meeting in the city and was looking for somewhere to stay that was near BART and reasonablyclose to the Financial District. All of my usual hotels were booked or extra expensive for some reason and so I ended up here at The Marker for its location and price. Valet parking was $75 and there's a private lot nearby for $50, around the going rate for SF and I fortunately didn't need either. The hotel is just a couple blocks away from the NW corner of Union Square. I was concerned that the hotel would be in the Tenderloin but it's right behind the big Hilton SF and still very much in Union Square. The blocks in the immediate vicinity were not unsavory, even late at night (when I walked to Lapisara for an evening snack lol) The staff at check in were incredibly warm, cheery, and welcoming! The lobby is both functional and gorgeous. Ice makers and filtered water dispensers were not on every floor but signage was good and there was no unnecessary wandering needed. A complimentary bottle of water is provided in your room which can be refilled. A free glass of house red or white is served from 4-6pm and very good La Colombe coffee is available in the mornings as well. I was assigned a 2nd floor room that disappointingly looked right onto a rooftop, at a big yellow wall, and a bunch of ventilation equipment so I had no view to speak of. I suppose on the bright side, it was really quiet since there was nothing going on outside lol. The lobby can be noisy and my room was right at the top of the marble staircase but I really couldn't hear a thing. The AC worked well and there was lots of water pressure, always a concern in boutique hotels like this. I might be more specific about my room request at checkin next time but would not hesitate to stay here again. read more

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Oh my gosh, what a pleasant experience. The friendliest staff of anywhere I have ever stayed. Each guest also receives a complimentary drink token for the hotel bar, and there's valet parking. read more

Staff is so friendly and the space to get work done in between is just ideal. Tables even have outlets. Got upgraded to a suite which was giving fairytale vibe as well as a complimentary welcome drink at their onsite restaurant. Really enjoyed the stay. read more

The Marker - Inside the suite - Hotels Near Me - San Francisco, California

Came here for their Murder Mystery dinner show. Food was really good and catered to my dietary needs. The show was cheesy fun :) read more

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we got two rooms on the fourth floor. It was a girls weekend. We enjoyed free wine in our room and a complementary glass at their bar. We enjoyed a nice lunch and breakfast in the restaurant. We loved the library/lounge area. The staff was welcoming, professional, and accommodating. Our rooms comfortable, clean and decor was lovely. We will return. read more

Huge Disappointment for such a good looking hotel, but as our trip proved... looks can be deceiving. It all started with the initial purchase of the hotel. Before I clicked submit, it was brought to my attention that it would be a good idea to stay at a hotel that had complimentary parking, to avoid the issues with street parking. So I called the hotel and was told by a sweet women, that there was complimentary Valet. So with that information, I was sold, and I booked the reservation. Fast forward to the check in, I went to get the car parked by them and they wanted to charge $75+ (per night), something which was not discussed over the phone and also something the valet person commented on as well saying "the prices are steep here for sure". Of course their hospitality was completely off, because when I brought up the information I was told about parking on the phone (to the front desk), they just stared, and were like "yeah, anyways". So we found a wonderful lot full of nice people right around the corner (not associated with the hotel at all). Now the parking attendants at the other place definitely knew what hospitality was. But, we are talking about the hotel and its staff now. Anyways, cut to the check - in, they asked for a card for incidentals, from a weds night check in to saturday morning check out it was a $225 deposit charge, (completely fine, but I did ask if there were any other charges that I should be aware of on my card, and he said no, so I trusted him, regardless of what happened with the parking situation, I thought "new face, fresh leaf" Nope, and you will find out why at the end. Anyways, the horror story keeps going...we had a lot of bags, yet their concierge didn't even offer to help, you just have to grab a cart and haul the stuff yourself. By the way, none of them smile, they just stare at you and look like they want to die or maybe they were homophobic, because that is what they came across as being, must be a horrible working environment too. We get up to the room and they didn't even leave a light on for check - in, completely pitch black in the room, so you have to spend time trying to find a switch to get some light (I don't frequent Motel 6, but at least they keep the light on for you!)... Anyways, the pictures below will show you everything you need to know. But just so you know there were stains everywhere (walls, curtains, carpets), spiderwebs in the corner of the room, the headboard was mickey moused to the wall and had screws hanging off of it, the mirror had scratch marks all on the bottom, and the bed sheet (or duvet, if that's what they want to call it) was torn. It was a sight not wanted to see upon checking in and waking up to... just to find more issues. The faucet alone sounded like a ship docking everytime you turned it on (like a horn blowing, it rattled the bathroom everytime it was flowing water), it felt like we were waking up the whole neighborhood. Once we realized our fate with the hotel, we decided, let us just enjoy the city, and forget about this (4-star hotel, they say it on their website or wherever, but from the looks and feel of the hotel, as well as their reviews on yelp... they probably buy their stars) Well we checked out on saturday and drove back to los angeles. By the time I got home, I was charged $119 on my card, for a destination fee... $35-$39 a day. What a joke! (especially because they guy at check in originally said that I would not be charged any other fees. Just a simple bate and switch situation. I feel like the destination fee is what you pay (for the room), hence a hotel being in the destination you wanted to be at "on vacation" I have never heard of a destination's destination charge... I've heard of a resort fee, but honey, this was no resort. This was my boyfriends first time in San Francisco, and this was embarrassing and mortifying in all aspects of the words. Anyways, enjoy the pictures, and just know that the stains, tears, smudges, scratches, and sounds are all included in your destination charge. read more

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BEWARE: IF YOU HAVE A BAD STAY HERE, YOU WILL NOT GET YOUR MONEY BACK. Although this hotel is technically four-star and has beautiful design and decor (quite frankly, the only reason why it gets a second star), I was very disappointed with my stay due to the lack of attention to detail in all aspects. To start, when I finally fully uncovered my sheets after getting ready for bed (after my initial bed bug inspection I always do when I first arrive), I felt uneasy finding a hair that was not mine in-between the sheets. It looked like it had been there a while first. Because it was late, I decided to sleep on top of the comforter for the night and call the next morning for replacements while I'm out for the day. The next morning before I left my room, I tried to call the front desk 4 times in 15 minutes, and did not get an answer a single time. A couple hours later, I was able to call again to politely let the front desk know about the sheets, and respectfully ask for new ones. I was granted new ones, but was not provided any remorse, sympathy, or even acknowledgement of my situation. Although it wasn't their fault, it's definitely not mine either. Later that night, I wanted to use the hotel's fitness room (the only amenity making this hotel 4-star, btw), and was disappointed yet again to find that the cable machine had no clips to attach handlebars! I wanted to use the Pelaton they had since I missed mine at home, but it wasn't even activated! Both issues made both machines practically useless, respectively. The hotel restaurant was closed for dinner BOTH nights I stayed here as well. Everything aforementioned in addition to the weird writing hidden in the bathroom wallpaper in my room, the poor location of the hotel, the VERY expensive parking the hotel has contracted with, lack of pool/spa/coffee shop, and more not mentioned made the resort fee a joke. I definitely think you're better off staying a couple blocks in a better direction at Parc 55 or even something in the Marina. EDIT: After providing the Marker with my stay and contact information, the Director of Rooms at the Marker emailed me to follow-up on the claims I made in my initial post. Although acknowledgement was made to the lack of quality of my stay AND changes were made due to address issues to the hotel I, as a guest, pointed out (mentioned explicitly by DoR), I was not provided any refund for: my room that did not meet expectations set by the Marker, the resort fee for the "resort" with missing or dysfunctional fitness equipment and no pool/spq, AND/OR the extra $70 I paid for parking. You're better off spending your money at a place with more customer-centered business practices that commits to promises they make. read more

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Because the front desk agent who checked us in could not explain what we got with the additional $40/night fee we learned we would be paying upon check in, allow me to explain... Think of the Marker's slightly predatory "urban fee" like a resort fee in Vegas. Except in Vegas you get access to the pool, cabanas, on-site bar, etc. At the Marker, you get access to their fitness center (which admittedly is nice), the chance to sit in their obscenely large lobby, and can go downstairs to the lobby restaurant ONLY FROM 7-10am to be stared at by the waitstaff as you wander in in your pajamas just seeking morning coffee that really should just be in your room. So, cheers to my $240 one cup of coffee a day and the one workout I did in the fitness center. Worth it? Not at ALL. Paid it? Absolutely! On top of this incredibly annoying "in the fine print" fee, The staff at the Marker are not at all welcoming. Each time we walked in the door, there would be four people lined up just silently staring at us. We gathered later it seemed to be two front desk agents, a manager, and a security guard. But none of them spoke. Ever. Just kind of stared at us as we walked in. If we greeted them, we occasionally got a small smile. Just was odd. That being said, we didn't have any other issues. The room is small, but clean. The headboard, like mentioned in other reviews, was a bit shredded. Our "view" overlooked the roof, but that didn't phase us. We kept the blinds open for light until a day before checkout when a worker was on the roof and did a double take into our room... Eek, some warning would've been nice there, I suppose! We felt the location was central enough, and didn't feel in danger. One block north into the Tenderloin and things started feeling questionable, but staying on our block to catch the Muni (stop conveniently across the street) or walking into Union Square was fine. And, again, none of the location issues are even The Marker's fault. We did use the fitness center once (gotta make use of that urban fee!!!) and it was really nice. It was empty, clean, spacious, and had all the equipment we needed. Overall, The Marker was fine. The urban fee is incredibly lame, and the 3 hours only of coffee is also incredibly lame. I probably wouldn't stay here again. We thought we got a decent deal on our room, but if you include our darling "urban fee", we probably just could've stayed somewhere nicer for the same cost. read more

This non-descript building located just outside the Tenderloin hides a beautiful hotel inside. Like any other hotel in the area that is affordable, there isn't a ton of parking outside the hotel when you check in. You use the small area designated for drop off and turn on your hazard lights. Step inside and you would never guess the beauty inside. The large seating areas with well-upholstered material, large fire places and grand staircase really set the stage. There is even an Italian restaurant that serves the morning breakfast. The rooms are small. You have to expect that when staying downtown. The decorating is better than most. Everything makes the most of the small space. One word of caution, the beds are hard as a rock! One of the worst night's sleep i have ever had. Your back will never forgive you. Last, let's talk about the parking. You have to go to Shannon Street (really it is only an alley) to park at a garage. It is a bit pricey and pricing can be inconsistent among the workers. I was quoted $40/night by one person and $45/night by another for Saturday and Sunday night parking. It can be a bit of a pain if you get there during peak times to drop off/pick up. Make sure you allot enough time. All in all, not a bad experience. Affordable and I didn't feel unsafe here despite the location. read more

I'm surprised this hotel doesn't have more stars. Truth be told, the neighborhood could use a lot of work. But when you pull up the hotel (it's on the left side of the one way street), you feel a bit comforted! Beautiful flowers are hanging and surround the entrance and a valet stand reassures me that I can hop out of the car and check in. The check in process was simple and the gentleman helping me was fast and efficient. When I hopped on the elevator I quickly realized that I needed my room key to get up to the floor I was staying on. Nice safety feature. However, when I was leaving I forgot my key in my room and had to walk down 5 flights of stairs with my luggage and maneuver my way throw the area in the back by the kitchen for the restaurant. Not a big deal but not fun and somewhat scary. One thing I found particularly awesome was the free margarita in my fridge and candied walnuts and another little treat. The room and bathroom were perfect size and very clean! It's about 25-30 min to SFO and about 20 to the Chase Center. read more

The Marker - Nice little treats and a hand written note. - Hotels Near Me - San Francisco, California

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They turned one of San Francisco's most beautiful restaurants into a colorless conference room. I can't imagine the mindset of someone who would willingly lower a ceiling by 10 feet, but I also couldn't have previous imagine how interior design could be so dull and soulless yet also simultaneously tacky. The whole thing is painted shades of gray now, with all the creativity of a house flipper. It's hard to believe that the before and after in this photo of the same room, but they are; the bottom photo is just taken facing 90° to the left. I can't believe I care enough about this to write a review, but some crimes of interior design are just that egregious. I just can't believe someone chose to remove a beautiful space from the city in favor of... this. read more

The Marker - The Marker ruined one of SF's most beautiful restaurants. - Hotels Near Me - San Francisco, California

Very clean hotel and we stayed in a suite, which was very nice. The bed was very comfortable and the staff were very friendly and helpful. We lIked the location and brought our cat, which was no problem at all. We were extremely happy with our stay. read more

I was very excited to stay at The Marker, arriving on 12/15. When plans changed I phoned at 10 am on 12/13 to cancel the reservation. I was provided a cancellation confirmation number by the front desk. I have phoned 7 times (disconnected 3x) after a 'no show' charge showed up on my Amex. I phoned on 12/27 and was told they were 'escalating' this to their accounting department. Crickets. I phoned again today and was again told they were 'escalating' this to their accounting department. After so many calls I demanded their 'accounting' department phone back today. Crickets. Do not trust their cancellation policy and check your credit card statements. This is beyond a scam. I have already reported to numerous platforms and disputed the charge, but this isn't the way 'hospitality' should work. I was very much excited for my stay there but feel like I dodged a bullet. Buyers beware. read more

Very much enjoyed the atmosphere and vibe of this hotel - adjacent restaurant as well. The parking/Valet was seamless and I felt it was safe to leave my car to check-in; the area is transitional / borders on the Tenderloin so initially a bit nerve-wracking driving in. It's a very cool building; the room was modern, clean, and quiet. I can't say enough good things re my experience with the Staff - stellar representatives!! Blanca checked me in ... incredibly professional / friendly / quick in dealing with a very busy situation - everyone felt attended to and cared about although the requests were varied and hit her all at the same time. She went the extra steps to offer advice re everything from tourism and transportation options, to helping with unexpected details of my stay. Kyle who checked me out very early morning was attentive, pleasant smiles and had my car out front within just a few minutes. The hotel offers a "welcome" glass of wine ... Carlos / bartender was full of helpful information and tips re navigating SF and the food was excellent. I can say that I would highly recommend staying here for business, pleasure or a combo trip such as mine! read more

I really enjoyed my stay. Everything went smoothly. I was in town to see Madonna, and I was suprised by an Expedia promotion that presented me with a complimentary bottle of wine, all for me! So, while I don't drink much I accepted it with pleasure. I found the room perfectly adequate, quiet, and had everything I needed. The quality of the sheets and bed comfort were top notch. I got a good night's sleep. I would stay here again. read more

Beware of Hidden Fees!!! Is $94 a night for a 4.5 star hotel in downtown San Francisco too good to be true? No, but beware of the hidden fees. Hotel was beautiful, the rooms were as advertised. Had a modern Harry Potter sitting room that was gorgeous. A sit in fireplace in the rear of the lobby with a magical ambiance. The restaurant (Tratto) was a overall nice and classy Italian vibe. Too bad I found out the workers added a tip for themselves after my takeout order. The hotel fees includes tax for $94. /night and parking was an additional $75 a night for valet or $45 in the alley garage in the street next to the hotel. Room may come with a credit but there was only a few food menu items for $25. There was also a destination fee of $35 which if you are not careful you could be charged twice. The advertised $94 a night hotel turned into $150 at the desk in which they eventually billed me for total charges of $171. All in all would I stay here again? Not on purpose when there are so many other reasonable options near by. Sticking with my Marriott Bonvoy loyalty from now on at least I know what I'm getting ahead of my stay with no surprises. read more

The Marker - Reservation for one night - Hotels Near Me - San Francisco, California

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Update: we decided to give the Marker another shot because we like the location and the rooms are nice. This time I reserved a full suite. Very nice. Once again, a nice soaking tub and plenty of room to spread out. Even though we were facing Geary, it didn't get too noisy at night. As a VIP Expedia Gold member, this time our resort fee was waived. They also offered late check out (which I didn't need, but it's the thought that counts). This time they gave us 2 water bottles instead of one. They should extend their coffee service to later. I'm a 2-3 cup a day kinda gal. Our room had a Keurig but only tea pods. The neighborhood is... how can I put it? Interesting. Watch your belongings. Don't engage. Use some street smarts. My Citizen app was blowing up like the 4th of July the entire time. I actually witnessed a couple of scuffles in my few days there. Fire engines non-stop. I wouldn't walk around by yourself after dark. Just a little friendly yelp advice. Staff friendliness is still hit or miss but I don't really need anybody kissing my rear end anyway. We travel for business to SF twice a month. I'd probably stay at the Marker again. read more

Hesitant when booking anything in San Francisco but was pleasantly surprised with this choice. The front desk clerk was very helpful on the telephone prior to booking. We were guided to a convenient parking garage next door ($35.00). The outside of building was lite up blue when we arrived giving it a modern feel. The lobby was beautiful with two big sitting areas and an amazing fireplace. The staff was friendly and opened the secured door for us every time we went in and out. The room was on the smaller side but clean. The bed was just okay comfort wise but the pillows (4 per bed) were good quality. We ate at the restaurant downstairs. Food was decent and not too $$. The hotel sits right on the edge of good and bad like pretty much any hotel near Union Square. I would definitely recommend this hotel to anyone trying to decide where to stay near Union Square. read more

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Our weekend in the city and this was our choice of hotel. Mixed review for me. So I'll give the details and forget the story on this one. Easy enough to find, stopped on the white curb to unload and checked in. We parked in the Mason St. garage. About two blocks away $76 for two nights. The hotel is on the corner pretty good length of white curb to unload. Its an old building but has been fixed up very nicely. Restaurant on premises. Seventh floor, a small room, it was okay. AC worked well, bathroom newish and clean. Good towels too. Through the stay the walls we're talking all the time & most of the night. Old pipes constantly rattling and banging with air locks in the system. Guess what? the friggin water out of the shower was a problem. The first morning no hot water, barely warm, we called maintenance he was up in ten minutes. He fiddled with the control and dialed in more hot water, okay that worked. Second morning shower water scalding hot, no way to turn it colder. Called maintenance...fixed All of the staff were helpful and friendly but that didn't fix the inconvenience, readjusting our timing, waa waa waa. Since we were out okaying most of the day it was all okay with the hotel, a bit pricy for the overall experience. There are plenty of hotels in this city, we won't be staying at this one next time. Foodguy-martin read more

The Marker - Lobby - Hotels Near Me - San Francisco, California

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Amazing staff , extremely inviting. The location and atmosphere was very comfortable. Yes; the amenities & lack of valet was a little disappointing, but still very pleased with everything else. Thank you for an excellent experience. read more

The Marker - This is the beautiful fireplace in the sitting area. - Hotels Near Me - San Francisco, California

Honestly a pretty good hotel, their lobby is great, and the rooms were tidy and good. They have a filtered water station to refill your water bottles on the 3rd floor and a few others which was huge - I usually have to purchase many water bottles on my trips so I loved that touch. Would be 5 stars but had to knock a star off for very expensive valet parking (I parked offside to save money) and the area around the hotel is a bit rough as far as shady people on the streets nearby. Would stay again for the free water filter station though - I think more hotels need that! read more

My sister and I decided to stay here for a staycation and it was perfect. The hotel is beautiful. So many things that bring it to life like the staircase, the old fireplace the high back sofas and the lounge area that looks like a library. The staff was also very nice and helpful. We booked the corner suite for the soaking tub and we were not disappointed. The main bed and pull out were comfy and the area was quiet. We live in Oakland so the homelessness that is around wasn't a bother because it wasn't too bad and what city isn't faced with that crisis right now. We wanted to try the restaurant inside the hotel but missed breakfast. My suggestion make sure to get up early. The French toast sounded good. We weren't far from the pier or the ferry terminal so there is plenty to do in the area and lots of restaurants just get out and explore. Also around the corner is cityscape skybar so beautiful! My only con was DO NOT book through third party websites. I paid in full but at check out still had a small fee that wasn't collected at no fault of the hotel but I should have read the itsy fine print lol. Other than that it's a great place to go for a night by yourself or staycation with a friend or spouse. Definitely will be going back. This hotel is a true GEM and looking forward to it. read more

The Marker - Hotels Near Me - San Francisco, California

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This was a great hotel located in a great spot near Union Square. What I loved most about this place was the friendliness of the staff. They went above and beyond out expectations. We even were able to get our room well before our check-in time when we arrived in early from out-of-town. The rooms were clean, and refreshed daily with clean linen and organized, and always smelled great. The exercise room is well equipped if you choose to make that part of your stay. What we also enjoyed was being able to relax, at one of the two large fireplaces after long, and sometimes cold days of exploring the city. Thanks once again to the staff for making our stay that much more memorable! read more

The Marker - Beautiful Large Room and fireplace. - Hotels Near Me - San Francisco, California

This is a fabulous place! We found it through a Travelzoo deal. Staff was very friendly and greeted us w a bottle of wine and gift bag. We stayed in an Urban Suite which was huge, clean and well appointed with a fridge, Keurig, ice bucket and wine glasses and comfy bed. The hotel is beautiful and pristine. We had a drink @Tratto which is right on site; also very nice. We will return! read more

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The Marker is such a value! I had reserved a Deluxe Queen room, but upon arrival I was informed that I was a VIP guest. I was handed a lovely card on shimmery paper with my name handwritten on the front, received a nice thank you gift, but best of all: I was upgraded to a SUITE! For. Free. The Marker offers beautifully appointed rooms featuring: * eclectic decor * comfy beds * little special touches everywhere. For example, they wrap the spare toilet tissue in expensive-looking shimmery paper. They provide complimentary toiletries from Beekind. The decorative pillows on the bed were covered with washable natural-fiber covers, inviting me to touch. You can tell I'm enamored by the Marker if you've read this far. Now I feel I must share some teeny flaws. * If I was a CSI, the light fixtures had enough gunk and DNA on them to convict. * There was a lightbulb out in a otherwise gorgeous lamp. * Noise from my neighbor(s) activity's, as well as street noise are available 24/7. * The coffee from the little coffee maker in the room tastes distinctly of plastic. Stir sticks are not provided. No huge problems. Just a HUGE value! read more

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A couple of the front desk workers were extremely rude and terse when I arrived to check in and also when my keycards were not working properly. I had a maintenance issue immediately upon arriving as the shower was not set up properly and was only pushing scalding hot water, no cold or warm. They had someone fix it within minutes which was impressive but I've never encountered a maintenance issue at any hotel I've stayed at, least of all a 4 star hotel. No coffee in the rooms and you can only access it in the restaurant during designated times which don't start until 7AM. The weirdest of all, someone was burning incense in their room. Very obvious from the do not disturb sign and the...noises, what was going on in there and that's chill, good for them. But the scent of incense throughout the hall was incredibly strong and as someone who has allergies, not the greatest. All seemed a little off beat for a 4 star hotel. On a positive note, the rooms are gorgeous and the coffee is some of the best I've had at any hotel. There's a Peloton in the fitness center which was interesting to try for the first time lol. read more

the room was great. Clean and good linens, but there was NO hot water for a shower...kind of a basic. We survived knowing that much of the world has no water or even housing. The morning breakfast, included was excellent and the kitchen and bar staff was extraordinary. It is interesting to see that it is possible to have a well-motivated staff when the corporate structure is so lacking. read more

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I was really excited to book a room for my spouse (who is a stay at home parent to our toddler triplets) to have their first solo night as a Christmas gift. They don't drink, so I called to see if they could adjust the complementary bottle of champagne to a food voucher. Everyone I spoke to was very friendly and polite- and they promised I would receive a call to confirm- I never did which happens- no big deal. I call again today (morning of reservation) to try and get it sorted out and give them the explanation using the language "spouse" and "partner" an mentioning "OUR kids" to explain who would be using the booking (we are a same sex couple and I had added both of our names to the reservation in my original call to make the reservation). The person I talked to repeatedly said "your friend" to refer to my spouse. I continue to respond politely with "my spouse" and "my partner" only for her to continue to say "your friend" as we worked on getting them added to the reservation. I know it seems small- but it really left a bad taste in my mouth. We really splurged for this visit, and assumed that staying in a 4 star hotel IN SAN FRANSISCO of all places I wouldn't have to deal with that kind of micro-aggression. I hope that they can use this to make sure all staff are ready to welcome a queer couple in ways that make them feel as seen, welcome, and safe as hetero folks. My spouse is not my "friend" "sister" or "roommate" they are my GAY LOVERRR and romantic life partner I do hope the person meant no harm- though these things really have you over thinking all the other normal little oversights like the no call back and the multiple times I had to try and add their name on the reservation. I'm really over here worrying that my spouse will be experiencing more of the same when they arrive as a QTPOC guest today. Fingers crossed they won't and that they get the rest and peace they deserve (and that we splurged to pay for) ‍ read more

I stayed here for a conference and really enjoyed the unique decor, the semi European vibe and the solid service. The library, aka reading room, was a nice place to do work and make calls. Coffee and tea selections were a nice touch too. The conference took place in the two private party areas on the first floor, beyond the receiving area and check-in desk. One room was suitable for presentations and would easily accommodate a wedding of around 150 guests. The other room was used for buffet lunch with standing room only and happy hour networking. read more

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Seems The Marker is hit or miss with some guests. I guess they hit the mark for me! I was skeptical about this place when my friend booked it because it was one of the cheaper hotels in the city. But I was pleasantly impressed with the service, decor, room and location. Sure, it's in the tenderloin, but there are great restaurants and bars within walking distance it's pretty centrally located in the city. Once I entered, I was struck by the beautiful lounge just beyond the lobby with fireplace, high ceiling and plush chairs. They also had bikes in the lobby you can borrow for the day. You just have to request them the day before or early in the morning. We checked in a little early, so our rooms weren't quite ready. Fortunately, they had another lounge area where a lady greeted us with complimentary wine and a guitarist was serenading the crowd. Yes, please! Our rooms were ready before we finished our glasses. The rooms were cozy, clean, with all the basic necessities. The beds were really comfortable; I slept like a baby! Our room didn't have much of a view though unless you like looking at the rooftops of other buildings. The small rooms, heavy doors and antique-like furniture serve as reminders of this historic building. The biggest downside I have to mention is the parking situation. They charge $58 a night. We found a parking lot across the street for $35 and they provided a discount for staying at The Marker. I would definitely stay here again if I needed a hotel in the loin! read more

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I really enjoyed my stay here! It had everything I needed, so I recommend this hotel if you're staying in Downtown SF! We visited San Francisco for the weekend because I won tickets to the Curran Theater (this hotel is a 30 second walk from the theater, by the way!) and booked this hotel last minute. Great rates and very easy to book online. When we got there (around 11pm), the front desk person was cheerful, detailed, and prompt. She also handed me a Welcome Gift (it included a really nice stainless steel water bottle, a welcome note, and ear plugs). She described that there was a gym and atm on the Lower Level, coffee and tea service in the morning in the lobby, and a wine hour for guests from 5-6. I used the gym both days I stayed there, and it had everything I needed to workout (elliptical, treadmills, yoga mats, weights, a few other machines, and a really water filter machine). It's a gorgeous boutique hotel with wonderful, friendly staff. It's near many great food places and super close walking distance from the Curran Theater. Around the corner is a fun, secret speakeasy whiskey bar as well. I highly recommend staying here if you want to stay in the downtown area of SF. read more

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Very happy with our stay here last week. Excellent location. Tratto is very good, but my only complaint is it wasn't open on Mondays. Fitness room was more than adequate. For the price, this is an underrated hotel in SF. read more

I stayed for four nights (checked in 4/12/2019; checked out 4/16/2019) - It was one of the worst experience for me. I checked in, locked my door and went to sleep. I woke up to some sound at my door and came to see that there was a man (staff engineer) installing a door stopper inside my room! He was working inside my room while I was sleeping. I asked him what he was doing and he apologized and left immediately. It was a terrifying moment for me. I immediately called the concierge to report and they said I should have put a "no disturbed" sign on my door. Why would anyone enter my room if I just checked in? The sign would be put up if in the morning I don't want room service. As a female, this experience was a violation of my personal space and I felt unsafe. I paid a lot for my stay too. It was beyond disappointing. They don't have a door chain or door guard inside the room. I locked the door, but then the staff could still enter with their key. read more

The Marker - Hotels Near Me - San Francisco, California

This hotel was awesome. Convenient location and clean. Has a fitness center, thank goodness! Daniel was super helpful. Helped us get checked in nice and easy. His great spirit was very contagious after such a long flight it was very refreshing to come to him at the front desk. I'd come back in a heart beat. read more

The Marker - Fitness center - Hotels Near Me - San Francisco, California

Leave your valuables at home September 2023 My cousins and I stayed for a birthday celebration from , September 3 to the 4th and upon leaving the room we left a few valuable items and Anna the supervisor for Lost and Found never returned. The restaurant is closed and they don't tell you that when you book your reservation. Not to mention our room looked nothing like their advertised options. Lost and found management Anna Stroviski never responded to our inquiries. It's a travesty that they cannot respond to Lost and Found if they have a lost and found department so if you have anything, that's a value that means anything at all to you don't take it to the marker, you'll become a mark after several attempts I'm over it they can keep the items. I wouldn't recommend this place to my worst enemy. customer beware! Did I mention it's only a few blocks from the tenderloin not very safe, so don't go out at night. read more

The Marker - View from our 3rd floor window at The Market Hotel on Geary St. San Francisco CA. - Hotels Near Me - San Francisco, California

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So last weekend i reserved a rooms at The Marker. I'm a Gold member on Hotels.com I was super disappointed in my room & the overall hotel For being rated 8.4 stars on hotels.com it definitely isn't.. I can name like 5 other hotels around the Marker which are better. The hotel stuff let me look at other rooms but I decided I didn't want to stay for the 2 nights I ended up switching hotels. I would rate this Hotel 3 stars definitely needs to get upgraded & needs renovation ASAP! The room was also dirty with cookie crumbs on the sofa & the bed was horrible hard as a Rock. If the Manager see's this I felt like I wasted 1 hour of my life looking & booking this 3 star hotel room It needs major improvement. Thanks read more

I searched Yelp/Google and found really really high reviews for The Marker. The pictures made the property look amazing and the style I was going for on our trip to SF. This was a birthday weekend and was disappointed and a let down for me for sure. Paying 255/night in San Francisco right now during this time, I think I just expected so much more. With that, I completely understand with the Pandemic, the challenges so many of the business felt, and I tried to not let that effect my review or experience. Not that I am sure, but it seemed The Marker had only just opened again, and I felt that I payed full price to pay be a guinea pig for their reopening. A reopening they just weren't ready for. Booking the hotel I noticed a 29.99 "Amenity Fee" for the property. I had no issue with this at all and have stayed in hotels/resorts all over the world and understand this charge. My issue came when I asked the front desk checking in what amenities were. The Gym was not open, the restaurants were closed, coffee machine had no coffee in it, and wireless internet was down. Obviously I was left wanting after paying for literally nothing. As we walked into our King Suite, the first thing I noticed was the wallpaper clearly coming off the walls in several places, most of which I attempted to fix myself pushing into place, before my wife came upstairs. Both tops and bottoms of wallpaper were coming off over the entirety of the room. The room was clean, probably as no one has stayed in it for months, but not what I expected staying in a nicer hotel. The couch cushions were pretty gross with stains on them. One of my biggest issues was the fact that it would take upwards of an hour for the water in the bath/shower to heat up to an actual luke warm water temperature. The bathroom/massive bathtub was absolutely beaaaaautiful and easily fit two adults with no issue, but having it take so long to heat up so it wasn't freezing was frustrating to say the least. We called the front desk and explained the water issue, but it was a hotel wide issue so moving rooms wasn't gonna help. : / The reason I gave this two stars, was the lobby and hotel itself are really beautiful. The decor and ambiance is nice and the location itself has some nice places around it. read more

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So, I found this place by googling best hotels in San Francisco. It was rated pretty high, and from the pictures all seemed well. We arrived to the hotel, and was hoping to valet my car, however the valet person was no where to be found. We were told over the phone that they can accommodate an early check in but we were told otherwise when we tried to check in. So that already set them back. We arrived later in the day to check in, and we got to our room. The decor was nice however, everything was outdated. Spring mattresses, tv didn't work, and the room wasn't spotless as you would expect from a high rated hotel. We then tried to ask for our car from valet, here's where I goof upset. It took almost an hour and a half to get my car which really set me back for the things I wanted to do. They had no explanation on why it was taking forever, and for the rate they were charging, it was unacceptable. Valet the next day was much better and check out was easy. The restaurant here was good and the gym on site is nice, however you might have to be a little bit creative with your workouts. I honestly would not stay here again, they did reimburse one of my days for valet which I thought was needed. I will be staying somewhere else the next time I'm in town! read more

First time in San Francisco and I must admit I didn't (and still don't) know much about the place. I came with the hubby and another couple and they booked is rooms in this Hotel. For starters it is about two blocks from the Square, which is really convenient. Our room was small but it was nicely decorated and pretty quirky. I really liked it. Front desk clerks are extremely nice and helpful. We asked on our first day where could we get some breakfast and they recommended a place couple of blocks away. It was truly amazing, we ended up going there every day we stayed in San Francisco it was that good. Housekeeping was also great. Our room was nicely cleaned every day. I know this sounds like an oxymoron, but I have been in hotels where the housekeeping hasn't been great, and they have not been cheap hotels. At 5 o'clock they have free wine for about an hour, local, and pretty good. I sure took advantage of that. Overall a really good mid range hotel. I would definitely stay here again if I ever find myself back in San Francisco. read more

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Super cute hotel! 5 stars for the ambiance. Perhaps the only one in SF that has rooms with soaking tubs too. But let me share my experience... I had been looking for a little getaway and decided to book their nice room for a couple of nights -- working in the room during the day, soaking tub in the evenings. So around noon, as I'm in the middle of work, someone knocks on my door. As I get up to go towards the door, my door OPENS UP before i get there and there is a male employee (housekeeping) WALKING INTO MY ROOM! Like WTF!!! Note that their doors DO NOT have locks from the inside, so you only count on their card key locks. I was in shock!!!! Like for a second I couldn't even find words to say. And he goes, " I'm checking if you need cups". Are you for real?!? You just broke into my room ( I had the " Privacy" sign hanging on my door the entire time!) while I have a privacy request, walked inside to ask if i needed cups!? This is a violation of privacy and super disrespectful to guests. I could have been sleeping and a man walked into my room? (Actually, after my incident I found another review that this happened to another lady as a handyman walked into her room as she was asleep, to fix some locks). WTF I went to the front desk to inform about this. They threw a little "sorry about that" at me, but for the most part the front desk employees had a "don't bother me" attitude. Cut the long story short, the rooms don't have locks and their employees just walk into your room. If your privacy and security concerns you, check another hotel. read more