my friend and I stayed in April (I am very late with this review!) and it was amazing! gorgeous place. what made it so good was the staff. we loved Leif (I think I am spelling it correctly) who gave us the BEST recommendations to make our san Fran stay amazing! You could tell the staff truly cared. read more

Had a wonderful time. Stayed for one night. My partner and I didn't want to drive back home after a night in the city so we got a room that was at discount. $300 for a king room ( without taxes) is great at this location and last minute We ate at the Post Room for breakfast and went to the Starlite for a post dinner drink. Loved our room, even though small, nice amenities and very clean. And everyone we spoke to at the hotel was very nice read more

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We stayed here for four nights. The room was lovely and the bed was very comfortable. The bathroom is tiny and it's a bit weird that you can't close the shower. The staff were all extremely friendly and helpful, and the hotel is beautiful. The bar is very nice as well. The hotel is centrally located and it's easy to get to major landmarks, the cable car, and Ubers. My only issue was the noise. The walls are thin so you will definitely hear your neighbors. One night there were barking dogs. The staff were good about handling issues, but it made rest difficult at times. read more

Didn't match expectations, Not clean , not a good steamer , old and strange , didn't meet what was described in reviews and apps , double check before you make decisions read more

The Beacon Grand's biggest strength is its historic charm. The grand lobby and stunning staircase are absolutely worth seeing, and the updated rooms strike a nice balance between classic and modern. The Union Square location is near tons of bars, restaurants, shopping, and transit just steps away. A heads up for visitors: this is downtown San Francisco, so you'll see some unhoused people and occasionally catch a whiff of piss on the street. Unless you're staying on Nob Hill, that's pretty standard city life and not a reflection of the hotel itself. Overall, a beautiful historic hotel in a great location. Just don't come expecting a true luxury hotel experience. read more

Beacon Grand A Union Square Hotel - Lobby - Hotels Near Me - San Francisco, California

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Came here during Super Bowl weekend, which says a lot on its own. While the city was absolute chaos, this hotel felt like a little pocket of calm in the middle of everything. The atmosphere is beautifully designed--stylish, intentional, and somehow still relaxed. The bar was a huge highlight: really good drinks, well-made, and surprisingly affordable given the weekend and location. If you're hungry, there's food available too, which is a nice bonus if you want to settle in and not keep hopping around. The staff deserves a shoutout. Even though they were clearly busy, everyone was friendly, welcoming, and kept things moving without making it feel rushed or stressful. I've been here a couple of times now, and honestly, I'll probably keep coming back whenever I'm in the city. It's one of those places you go when you want to find a little serenity among the chaos--and that's not easy to come by, especially on a weekend like that. read more

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Love the Beacon Grand Hotel! I used to stay here a lot when it was the Sir Francis Drake and am so happy to be able to come back when in San Francisco. Jill, Leif and the team are just exceptional!! They treat everyone with kindness and really want to you have a great stay there. I can't thank them enough for so many amazing visits to the hotel. During the last trip, we booked a King High Floor Room and it was giant! I also loved the view overlooking Union Square. The room and common areas in the hotel were spotless. The hotel is very close to all forms of transportation and many wonderful restaurants and shops. I love the hotel so much that I'll be coming back again this weekend. Thank you to everyone there who make it our home away from home! read more

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Was there for a company event, we didn't stay there, but had our event in the Starlite Room at the top off the hotel. The food was delicious, the service team exceptional and the bar staff mixed some amazing drinks for us. The lobby was all dressed for the holidays. The views of the City from the room are amazing. Definitely recommend for any events you may need a venue for. read more

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Our room was the size of my bathroom. It was ridiculous . It was clean. Maybe fine for a single person. Crazy small.

Hubby and I stayed here for the second time and highly recommend it. The architecture of the hotel is gorgeous with old world charm. The staff is exceptional and many we recognized from our stay the previous year. The location is perfect for exploring the city spots close by or afar. If you don't stay here - come to either the hotel bar or the Starlite on the top floor. Both have great food! read more

The hotel is nice. They tried with the remodel. Esp with such an old hotel. From a design perspective, some things were very tastefully done, such as the fixtures in the bathrooms, some of the updated furniture in the rooms, and updated fixtures and window treatments; however, you could see little things - or at least I could - such as paint on the side of a light switch (messy application - did not tape the switch down before painting)...paint on the floor where the floor boards meet the floor. Perhaps I am just being picky - but as a discerning traveler, I notice these things and these are little things to me, that make a difference. It does look like an older hotel messily remodeled vs a full remodel with attn to the utmost detail. There is ZERO counter space to put toiletries. I could not do my makeup easily - there was no counters to put them on. This was a BIG issue for me. There were no robes in the room and little storage area. There are also no glasses in the room (water glasses) or mugs. There is a coffee maker, but no mugs. :( There are paper cups though. The sheets are scratchy too, :( Now, let me get to the BIGGEST issue I have with this hotel - and probably why I will not stay here again for a business trip - and why I removed a full star. The Internet is HORRIBLE. I was doing coding tonight. I stayed here because there was the commitment of "High Speed" internet. It is anything butl I am sitting here at midnight trying to deploy something for tomorrow and should not be faced with intermittent outages, being kicked off the internet entirely....it's not acceptable. I am getting "network error occurred" and being kicked off internet on both my iphone and my laptop if I go into hibernation for more than 5 minutes. It's NOT acceptable for a "4-star hotel". On the positive side - the best part - is the service! The service in the downstairs restaurant was EXCELLENT, esp given the fact a couple of the dishes we ordered were not cooked correctly. They took them off the bill. The service team was truly apologetic and kind. I feel like the upgrades they did were not done to the most impeccable standards, but maybe I am just being picky. The front desk gentleman was also so nice! I appreciated the wonderful welcome by the front desk, The drink coupon and the friendly welcome and free upgrade. A nice touch! :) read more

Front desk was horrible on three visits. the person was so bland, rude and zero personality. Overrated on your remodel. low quality improvements. All employees seem to be new to hospitality. To say I was disappointed is an understatement. I should have stayed at the older properties in Union Square that are at least properly staffed. read more

Disgusting!! Went to The Post Room to celebrate my wife's birthday dinner and last night out before our excepted twin girls and this was terrible. Immediate bad vibes when we walked up to the host stand. The GM asked if we were eating or drinking and when we said eating he was surprised we wanted to eat there. Took 15 minutes for our server to greet us so we put everything in at once to make it easy on everyone. We got the caviar bites, which were good, the French onion soup, which had onion skins throughout, the steak frites, which was good, and the bolognese, which the pasta was all stuck together. As we're finishing up a rat runs through the dinning room. While the manager is dealing with the situation the server and bartenders are laughing as if it's a normal thing. As someone who's worked in the service industry for over 10 years I've never seen something this terrible. If you're in downtown San Francisco stay far away from the Beacon Grand "Luxury" Hotel read more

Comfortable stay. Starlight bar was a great spot for a cocktail and snack. Especially liked the sourdough toast!

Was here last week for a meeting in one of their Meeting Rooms and the remake what used to be The Sir Francis Drake Hotel and the Beefeater Doormen of which the most iconic on was local boy Tom Sweeney. This was my first visit to the BG and they have done a wonderful job with interior as you walk up the grand Staircase with the lounge steps above the main floor as well as taking the elevator to The Starlight Room on the 21st Floor. Highly recommend having a drink at the lounge or The Starlight Room as well as staying here since it is located in the heart of the Union Square area. Note: rooms may be on the small side if my memory serves me correctly from when it was the Sir Francis Drake. read more

We had an amazing stay at the Beacon Grand Hotel. The staff were super friendly and accommodating. The rooms are spacious and clean. This hotel also has a great Valet service that is some of the quickest and best service in the city. We even brought our little fur baby on this trip and the hotel provided us with a doggy care package. The hotel is located in the heart of Union Square, near everything. Can't wait to go back. read more

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Our room was lovely, spacious, quiet, and comfortable. The only compliant: the shower head is way too high (even for my husband who is over 6'). The decor and city view feel fancy. The concoctions at the bar upstairs are novel and tasty -- including one "smoked" cocktail that mimics the fog rolling in by "pouring" an effervescent "smoke" into the drink. Visually engaging, I can't say that it had much impact on flavor. The restaurant was convenient but overpriced and not especially memorable. The location was perfect! Able to grab a cable car right out the front door! An easy walk (or trolly or metro ride) to the wharf, pier, Chinatown, or North Beach. Reasonably priced too! I will definitely stay here again. read more

A beautiful hotel with gorgeous interior design and decor. The staff here are extremely professional and courteous, and are happy to assist with the guests' needs. read more

The Beacon Grand is a great hotel in a beautiful San Francisco location. What really made my stay memorable was the service from Enrique, Anson, and Dora. They were friendly, helpful, and professional throughout my visit. Because of them, I would definitely stay here again. read more

I stayed for one night and originally had issues with my original booking. The staff were so sweet and took care of everything. Valet was fast, the hotel restaurant was gorgeous, had good food, and excellent staff. The building speaks for itself, the hard wood floors, the gorgeous carpets, and the insane ceiling and wall details. I can't wait to have another stay here!! read more

Absolutely beautiful hotel with friendly staff. Our room was beautiful and had a great view. The holler is conveniently located in the heart of union square. You can get on the street car right at the corner of the hotel. We will definitely be back! read more

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I have stayed here twice for staycations and loved it! In addition to its great location where you can walk around the city, the hotel itself is beautiful. You walk in and feel transported. The customer service is fantastic and the rooms are beautiful. You don't hear anyone else in their rooms (which is a common issue in hotels) but you do here whats going on in the city. We ordered room service each time and were surprised by how quickly it came and it was delicious. The convenience of the Starlite on the top floor for drinks and yummy appetizers is fantastic! You can either explore the city from the Beacon or you can never leave the hotel and still have a memorable experience. I am so glad we discovered this gem. read more

Beacon Grand A Union Square Hotel - The lobby - Hotels Near Me - San Francisco, California

I did not realize that TripAdvisor makes you wait for three months before writing a second review. A couple of weeks ago there was a minor misunderstanding, I experienced at the Beacon grand that was quickly and very efficiently, thoughtfully, graciously and expansively rectified with a superior room an early check-in, a late checkout and wonderful dinner complementary of a very attentive staff and general manager. I'm thankful I spoke up and I'm even more thankful for the extravagant response I received. I would highly recommend this hotel for anyone visiting San Francisco not just for its superior management and gracious staff, but its superior location and activities within an outside of the building. read more

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We were fortunate to plan our sister get away in San Francisco and the best choice we made was to stay at the Beacon Grand. The hotel was centrally located for all our events. The room was very comfortable. The beds were like heavenly after a full day out. The staff was so pleasant and helped in every way. Shout out to Dan (best doorman ever). You have to go to the Starlite at the top for a beautiful view of the city. We will miss our room service coffee. Great coffee and food. We will be back. Will be recommending a great place for a great get away. read more

Found this hotel after we went to our last hotel Axiom and we were disgusted and had to leave and find another hotel which I'm glad we found it. Both are 4 stars and that hotel def goes for negative stars but this one is good. Staff are professional. Room was spacious and clean. They had water, coffee in the room. I would stay here again! read more

I stayed 2 nights here with my family. The staff is very attentive, pleasant and helpful. The hotel was clean, and offered room service. The post room bartenders were lovely and amazing drinks. They were very knoweldgable. Had breaskfast at the post room and it was excellent. Would stay here again. read more

Beacon Grand A Union Square Hotel - Hotels Near Me - San Francisco, California

Step into a little bit of history as you enter the Beacon Grand Hotel off Powel Street in San Francisco. As you enter you are greeted by grand, twin, staircases. You feel as though you are stepping back in time with the beautiful architecture, wooden faced elevators, and ornate ceilings. The rooms are a good size, especially for the City. There is a bar on the lobby floor that offers hand crafted drinks(check out their twist on the classic Old Fashion or Expresso Martini). On the 21st floor is the most gorgeous view and full bar and perfectly staged areas for dinner. At night there is a live dj and lots of people hanging out. I absolutely love this hotel! A couple of tips. There is a parking garage around the corner for only $45 to park for 24 hrs. It closes at midnight and reopens at 5 am. Also, if you're staying at the hotel send someone the postcard provided in room. The staff will mail it for free just drop in the mail slots located in front of the elevators on each floor! read more

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I came to San Francisco to meet my half sister for the first time and I loved the Beacon Grande! The professionals staffing the hotel were very helpful and friendly. The room was clean, beautiful and comfortable. I loved the historic charm of wood floors and paneling in the elevators and gold fixtures in my bathroom. The Post Room restaurant was a wonderful spot to sit and have a heart to heart with my sissy! read more

Came here to stay for a company on-site Monday through Thursday, which unfortunately was during the hotel strikes that were going on in SF. The Grand Beacon itself wasn't part of the strike but the Marriott hotel which my room faced was. The windows of the place are very thin which is to be expected from such an old place but I didn't go back to my room until past 10 PM each night because that was when the sound from across the street would stop and it would pick back up at 7 AM in the morning. I know that there's nothing that they could have done in regards to the strike from across the street and my experience at the hotel was otherwise pleasant. They also give you a complimentary drink card for a drink at the bar that's across from check-in. The shower was fine, it was interesting that the head was not adjustable because it was kind of high which led to somewhat low water pressure. I was at the end of the hall which I think might have been the room next to the water heater because when I took a shower I was able to get it hot enough, but I had co-workers that were in the middle of the hall on the same floor that said that they had to take cold showers because their water wasn't getting hot enough. read more

I had the pleasure of staying here for 4 nights for a work retreat. What a beautiful hotel and room! The room was a little bit small but clean, classy and comfortable. The bed was super comfy. Be warned, the bathroom did not have any counter space. The hotel is conveniently located in Union Square, near public transit and cute coffee shops and restaurants. I love that the hotel provides a free postcard that you can send to your friends and family! Staff overall was professional and courteous. The parking is crazy expensive ($~75/night) so I parked at a nearby parking lot. Would definitely stay here again if I can afford it. read more

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OMG this place was the right pick for us! Like in the heart of the city! We couldn't ask for a better location because we were able to walk around the area, Starbucks was next door, across the street was a Walgreens and it was very walkable to stores. We actually were able to ride the trolley for the first time because it was on our street which was pretty cool! The inside of the hotel was beautiful, very grand just like the name beacon grand. We stayed in room 1708 and the beds were comfortable but the only con was the bathroom-it was too small. Like one at a time and no where to put your toiletries-not enough space. The staff were really nice, welcoming and helpful. Overall I would definitely come back here and stay but I would not share the space/room with other people. The room I had would be perfect for one because of the bathroom or with a spouse but even then because of the bathroom I would rather have the space to myself. Alfonzo the bellman was awesome too, he gave us a few recommendations while we were visiting. read more

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This is a great boutique hotel near union square. My sis and I stayed 3 years ago when they first reopened and it's even better now with a restaurant and top floor bar with views. They have great service and the decor is adorable! read more

I love the hotels location. It is next to Starbucks, Union Square mall, next to Walgreens. it is beautiful. it was built since 1928. The service was wonderful. I would have loved to get their parking cost a bit lowered. I also think that menu should be available for dinner at 4pm. As for the room- they need more water bottles. The TV was difficult to use our Netflix account. Our shampoo wasn't really working. Overall, excellent place to Stay in. read more

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I stayed at the Beacon last summer and I'm still thinking about the amazing experience I had! My ex & I, who I stayed with, are no longer together and I still feel the need to write a review! It started when we first arrived from the airport & made our way to the hotel. I left my phone in the uber & didn't realize until he had drove away. The bellmen at the door were the nicest and most caring people I have ever met. They made it their mission to make sure I got my phone back, they did everything in their power to help me. Luckily I was able to retrieve it with their help! That was my first experience with this hotel and it left an everlasting impression. Everyone else we encountered at the hotel was top tier. The staff who work there make the hotel what it is. I did not speak to a single staff member who wasn't providing 5 star service. I seriously would come back only because of the employees. The rooms were nice! Not super big but it's San Francisco & we didn't spend that much time in the room. The bathroom was nice (we got a room with a tub), bed was super comfortable, and the room was spotless. All the main things I care about. The restaurant inside the hotel!!!! Definitely check it out for a good meal but be warned it is on the expensive side. My only complaint was that their room service menu online was not up to date & that caused some confusion. But the hotel was relatively new last summer so I'm assuming they got it all figured out! If I'm ever in San Francisco, I would stay here again in a heartbeat!!! read more

I came here for my 39th birthday and upon arrival, Hannah, at the front desk greeted me with a smile! I mentioned it was my birthday and she upgraded my room. Hannah, thank you for your kindness and amazing greeting. Highly recommend this hotel if you're visiting San Francisco. read more

Beacon Grand A Union Square Hotel - Upgraded room - Hotels Near Me - San Francisco, California

Nice but not as nice as the price tag suggests. Very expensive for a very normal hotel.

Got to enjoy the Beacon Grand for a few nights stay due to work. And really loved the experience. The welcome and check in process was pleasant and seamless. Got a room on the 8th floor. Not much of view though, but what can you expect in the middle of San Francisco. I also got to order in one of the evenings from the restaurant and it was delicious! The whole cauliflower and the mushroom side was so delicious I was still craving for more! Overall the location was beautiful, central to many of the main sights and food from the restaurant room service was delicious! Would love to come back! read more

Beacon Grand A Union Square Hotel - Room service - Hotels Near Me - San Francisco, California

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The Hotel is a beautiful and very clean property with attentive staff. Our room was comfortable and spotless, though the down comforter felt a bit dated (but still clean). The restaurant food was decent, though definitely overpriced. Overall, we had a great experience and I would absolutely recommend this hotel. It's also in a great location. read more

Oooooo Beacon Grand, How I will miss the sunset views from Starlite, the live piano music from The Post and the delish pea-powder drinks from the Library!!! We were always greeted by friendly staff outside your doors! You made our stay oh-so comfy with the requested foam pillows and generous queen-sized bed. I appreciated the spacious, clean and renovated room (double queen). Couldn't ask for more. I will have to return soon!!! read more

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We spent four nights at the Beacon Grand this May and thoroughly enjoyed our experience. We booked a King Bed Suite, which was a corner room on the 19th floor. Three large windows provided lots of light and a gorgeous panoramic of the city (when the fog allowed). It was technically not a suite because it was open concept rather than two separate rooms. However the room is double sized and seating area is encompassed a couch and two accent chairs flanking a cocktail table. The TV was large and supported connecting your phone to it. Streaming from Spotify was seamless but if you like a more complete sound with bass you may want to bring a portable speaker as the TV, like most flat screens, has just average speaker quality. The bathroom had an accessible roll in shower, which was great but the layout of the shower was not well designed for wheelchair use - the soap/shampoo/conditioner element was bolted high to the wall, out of arm's reach. The staff, did, however, bring an additional set for accessible use. The redesign of the hotel is gorgeous and exchanges the red of Sir Francis Drake for a rich putty blue. The penthouse Starlite bar received a similar makeover and is a wonderful way to wrap up an evening with stellar cocktails. The lobby bar has limited but delicious options for breakfast, lunch, and dinner. The staff was extremely friendly, and the Union Square neighborhood is brimming with excellent bars and restaurants. We would definitely return. read more