Very nice and spacious hotel in SF, room had plenty of space with 2 queens and a couch/lounge area. Decor was modern and the room had convenient outlets near the bed and desk. I did not have time to visit the gym, but from photos it looked decently sized as well. The hotel had a nice lobby lounge area, plus a patio area, which is rare in the city. The elevators were fast despite the number of floors it serviced. Rooms were mostly soundproof, although you could hear your direct room neighbors and and any loud noises outside. The blinds were interesting as there were 4 different pieces of blackout screens I needed to roll down in my room, and they are behind the curtains. It wasn't fully blackout but it was alright. Bathroom was decent, good amount of counter space, but the sink was quite small as a result. The water bottles costing $8 in the room was kind of ridiculous though. The hotel did charge a $35 plus tax mandatory destination fee per night per room, roughly $45 total after tax -- and it included 2 free one-way cable car tickets (nice tourist touch), free e-bike rentals (we didn't utilize this one), free reusable branded tote bag, and $20 to use against hotel charges (for dining/drinks). It's unfortunate they basically just tack this onto your night rate, but that's the way it goes with hotels these days. For the most part, the value was worth it, but you may find it hard to utilize all the perks if you have a short stay. We used the $20 credit to offset breakfast charges at the coffee shop in the lobby. Note they get super busy, so be patient. There is no parking at this hotel (except valet, and it was very expensive even for SF prices), so I'd recommend getting dropped off or finding alternative parking if you can. The location was great and walkable to the cable cars, and other SF attractions. Staff was friendly and patiently explained all the perks (they also provide a small printout) of the destination charge. Overall, we had a pleasant stay and would consider this Marriott location again. read more

I loved this hotel....first time staying here and I have nothing but great things to say....the welcome items they give you upon arrival was a nice touch the breakfast in the morning was excellent that chicken sausage was unlike any other. I will recommend this hotel to any and everyone and great location to walk to places as well. The coffee shop was fantastic as well!! If I had to pick something for them to fix it will be the store wish they had more options in their store. read more

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My husband and I stayed here for one night as a Valentine's weekend staycation. Jamal (spelling?) was at the front desk and he was quick to check us in. His customer service is top tier, professional, and very courteous. The low rating for my husband and I were from the actual stay and the valet service. The room itself was clean. The pillows were extremely uncomfortable because they do not lower nor form to the head. The pillows were very stiff and high so neither of us could use them. We ended up sleeping without pillows and that was not fun. The room temperature was set to 68 when we arrived and we kept it at that and did not modify. However, the room temperature kept fluctuating, it was hot then it was cold then hot, etc. The AC was incredibly noisy that it constantly woke us up throughout the night on top of the fluctuating temperature. The valet process was so unorganized. We were given a ticket with a phone number to text once we're ready for the car. We were told it would only take a few minutes for our car to be brought to us. My husband texted the number 5 minutes before we were in the lobby. The valet staff was not present and no one could reach his phone, so we had to wait for him. We ended up waiting for about 15 minutes for our car and was almost late to our dinner reservation. The restaurant wasn't too far away and we assumed valet would be quicker. Bottom line: Jamal should get promoted and train other staff. read more

I was pleasantly surprised by how spacious the room was. Hotel rooms in the city can be pretty small, so having extra space was a nice bonus. The gym was also excellent, with a great setup for getting in a workout while traveling. The location in SoMa is convenient for exploring the city and getting around. I am a fan. read more

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The Clancy Hotel in San Francisco's Financial District is a great place to stay, especially if you're a Marriott member. Members receive complimentary faster Wi-Fi and a bottled water, which are nice perks. :))) The hotel also offers a $20 daily room credit, so treating some snacks or drinks from the hotel during your stay. The location is perfect close to BART station and walking distance to a lot of eateries, including Sales Force Park. One of my favorite features is the courtyard--a relaxing spot sit or catch up with friends. The spacious lobby also has plenty of comfortable seating with lots of TVs. There is also a bar adjacent to the lounge area. The rooms are modern, comfortable, and spacious. The rooms also include an Espresso machine adding extra convenience for longer stays. Overall, the Clancy staff are genuinely friendly and is an great choice if you're looking for a comfortable hotel in the heart of San Francisco's Financial District but the overnight parking very pricey so be like a local -- skip the car rental and use public transportation. read more

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5 stars because the size of the room was unlike the norm in SF. GREAT space for 2 queen beds w/ a lounge area. Decor was beautiful. Great location next to my office for special conferences. Would Def come back even on a personal trip!! read more

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An exceptionally nice hotel. The staff were helpful and friendly. Quick to assist with our luggage and getting things to our room. The rooms were clean and spacious. One of the most comfy beds I've enjoyed in a while. The amenities at the location are great. There is an on sight fitness center, coffee bar and breakfast buffet. read more

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The hotel was conveniently located the staff was a mixed bag. Some were so helpful some were just not nice. The room was spacious and the bathroom was huge and love a hotel that provides a robe. Room service was mixed as well some days super clean others not so much. The coffee area was very good. read more

We booked the Clancy for a Birthday Celebration. At check in the gentleman at reception said we could upgrade to a Suite for $50.00 additional for each night . We agreed ! Loved the room ! Bed is so comfortable! The extra space was nice so we could have our friends over to celebrate a bit ! The staff are always friendly and welcoming! Restaurant and Bar in the hotel always has good food and service . This is our go to to stay now in SF ! read more

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I have stayed at the Clancy a couple times now for work trips. Rooms are standard and nothing fancy, but they serve their purpose. I highly recommend bringing an eye mask and ear plugs if you're either light or noise sensitive. During multiple stays, I've heard loud noises (sounds like garbage trucks) in the alley along the hotel at 3am that have woken me up. It's worse on the lower floors, but it still woke me up on the 17th floor. The blackout shade does not work well, as light creeps in around the edges. The gym can be very crowded in the morning, but I've found it empty after 9pm. There's decent equipment for basic workout needs. Service at the front has consistently been good, though there's a $35 daily destination fee (plus taxes) on top of the rate you already paid for. Benefits of this extra fee include a $20 food and beverage credit per night, 2 passes on San Francisco's historic cable cars per stay, 2 hour e-bike or standard bike rental per guest per stay, a reusable tote bag, high speed internet, mini rubix cube, and one specialty coffee/tea from their coffee shop daily for gold+ members. read more

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Just to set expectations, this is not a luxury hotel, it's a true business hotel. There are co-working spaces throughout, the rooms are clean and a good size. There's no room service. They offer a café, restaurant, and bar. You can order online and head downstairs to pick up your food, and there's a small market with toiletries and snacks if you need anything last-minute. The staff was friendly and helpful, and the decor is modern and bright. I also appreciated the abundance of outlets, so you're never hunting for a place to plug in and work. The location is downtown, just minutes from major tech offices like LinkedIn and Salesforce. I'd definitely stay here again when visiting my office. read more

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Would not be returning, and if you value your sanity, maybe think twice too. The front desk crew treated "customer service" like a foreign concept--rude, unaccommodating, the whole nine yards. Bonus points to management for skipping name tags, so I can't even properly shame anyone by name. Shoutout to the tall guy and the shorter guy who worked the desk during my visit--you know who you are, even if the rest of us don't. Do better, folks. read more

The Clancy, Autograph Collection - Hotels Near Me - San Francisco, California

Had a wonderful stay at the Clancy as a staycation in the city. Arrived shortly after standard check-in time of 4 pm and received my room promptly - huge shoutout to Erin for her exceptionally warm welcome to the property, and her patience in assisting with my questions and requests. Not hugely happy about the required destination fee, but like to think I was able to recoup a decent amount of value from leveraging most, if not all, of the benefits as part of the destination passport - only thing that wasn't available was the reusable tote. Another shoutout to Robert the bartender, Luis the server at the Taproom/restaurant, and Jay at the front desk, who ... amazingly, seemed to be at the front desk during every shift during my stay. Loved the holiday decor at the property and will certainly come back in the future. Only points of improvement w/r/t the rooms is 1) no auto-shut off of lights and HVAC whenever the front door opens, and 2) a way to shield shower water from coming out the massive gap in between the very chic looking shower glass doors. read more

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I'm not sure I gave the Clancy the best chance. I arrived after staying in the nearby Hyatt Regency, and the Clancy certainly has a different vibe. It's a bit more relaxed and casual, including the clientele, and offers colorful decor and a unique set of benefits. We arrived to find we were afforded a $35 dining credit per day (1 for 2 of us). A bit of a surprise and delight is always a welcome gift. I'm assuming most parties use the credit for breakfast. This also means that if you choose to do so, any parties 2+ cannot eat breakfast together without paying for the additional meals. While we would generally find somewhere beyond the hotel, this incentive kept us here, paying a hefty amount for our first meal. It's worth mentioning that the breakfast, although expensive is solid. Although there are 0 freshly baked items, and the spread was absent of on site prepared goods (like omelettes or pancakes), there are plenty of options including DIY waffles. Dialing out was a little unconventional (press the green button before dialing). The shower was a bit unconditional (if you need hot shower water, press the button on the handle and turn the knob to the right). There were 0 exhaust fans in the bathroom, but a room with a city view gets you a king bed with an additional pull out sofa, TV, and mini fridge (well...that's what it got us). We did love the comfortable beds and pillows, clean room and the beautiful city view. While it's a bit relaxed for my taste, it was a pleasant stay overall. read more

The Clancy, Autograph Collection - Decor - Hotels Near Me - San Francisco, California

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We had such a great stay at The Clancy! The hotel is incredibly cute and beautifully decorated -- modern, stylish, and very San Francisco. The aesthetic feels thoughtful and welcoming from the moment you walk in. Valet parking was definitely on the expensive side (as expected in SF), but the service was fast and seamless, which made it worth it for convenience. The beds were super comfortable, and we slept great. The rooms felt clean and well-kept, and everything had a polished feel. Front desk service was top-notch -- friendly, professional, and helpful throughout our stay. We would absolutely stay here again! read more

whenever we're in the city, this is our hotel of choice. we consistently have a wonderful experience here. the front desk staff is exceptionally warm, attentive, and helpful, and the bartender is equally delightful--offering thoughtful recommendations whenever we had questions. we will absolutely be returning whenever we need accommodations in the area. be sure to take part in the hotel's curated activities; they're engaging, interactive, and a true highlight of our stay. and a special mention for the pillows--exceptionally comfortable and made for a perfect night's rest. read more

The Clancy, Autograph Collection - the front - Hotels Near Me - San Francisco, California

Great location. Perfectly acceptable. Coffee shop on premises which is convenient. Maybe my favorite thing is the Nespresso machine in the room. read more

I had a wonderful weekend staycation! Jamal (I hope I'm spelling his name correctly) was welcoming and upgraded my room. Housekeeping was excellent, making sure I always had enough water and arranging my belongings so neatly. I don't do TripAdvisor reviews, so here it goes: thank you for such a lovely experience! read more

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For reference - I lived in SF for 17 years, and come back all the time to visit my son. And we often stay at Marriotts because my husband is crazy loyal. So! The service here was excellent, across the board. The food, both dinner I took up to my room and breakfast the next day were surprisingly good for a Marriott. And the resort fee you pay for perks (not sure if this was specific to Bonvoy members or any guest) were actually useful - a tote bag, a credit at the restaurants, bike rentals. Overall, a great stay. read more

Art boutique hotel in SOMA San Francisco. Stayed on the seventh floor for a few nights and really enjoyed my time here. Nice fitness center, very elegant rooms and the interior design is flawless. I would suggest this hotel if visiting San Francisco, CA! read more

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The Clancy is the go-to for myself and many of my coworkers when we travel in to the office. This hotel is fabulous - feels like home. The staff remembers you, they're so kind and really you can see they enjoy their work. Rooms are clean and super comfortable - the big couches in the room provide a nice place to relax and work. The gym has everything you need. This is not a luxury hotel in the best way - it's everything you need to get a great nights sleep and have a distraction less environment to go in and do your best work when you're in town. read more

This is a nice hotel and it's strategically located in the middle of downtown. They give away a bunch of free stuff too. Only thing is you have to bring your own water bottle and fill it at the water station in the lobby or in the gym, but you get a small bottle at check-in. It's more environmentally friendly so I didn't complain. The gym is really nice and there's a punching bag in there, cardio equipment and free weights. The breakfast is nothing to write home about and does get tiring of you're staying more than 2-3 days. Other than it was a great experience. read more

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2nd time here! Customer service is always wonderful! Very attentive. Upgrading to a city view for only $25 more and the room was ready at 1pm! read more

The Clancy, Autograph Collection - Beautiful view from my room! - Hotels Near Me - San Francisco, California

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My wife and I just spent a few nights at the Clancy to meet family members and attend a Giants game. We have stayed at The Clancy several time ps over the past few years and have found it to be a consistently experience. The location is perfect for downtown attractions, and easy access to Oracle Park. The accommodations are comfortable and modern. The hotel has all the amenities you need for a comfortable stay. For us, what sets The Clancy apart from others is their incredible staff. Without exception, the staff are friendly and warm. They seem to take pride in their work, and it presenting their best face for The Clancy. This trip we were particularly impressed by two of the wonderful staff working in the bar/lounge. Regina was our first encounter. She graciously offered dining suggestions, was engaging and friendly. The next afternoon when we stopped in for a drink, Regina remembered our name and favorite drinks. Luis, was also very friendly and accommodating. When I mentioned my desire to watch the Giants game which I could not get on our hotel room TV, Luis said he could fix that and tuned one of the lobby TVs, which had been showing a taped World Cup match, to the Giants game. The next night Luis served us drinks and dinner. After we left and returned to our room I received a call from Luis telling me that I had left my cellphone/wallet on the table, and that he would hold onto to it until I came down. He saved our trip. The Clancy is our Go To hotel in The City. read more

The Clancy, Autograph Collection - Jew from our 16th floor room. - Hotels Near Me - San Francisco, California

Awful front desk check in. After a long travel day I was told my credit card was denied and if I did not produce another card they would turn me away. Meanwhile I'm a lifetime Marriott Bonvoy member with status and had a confirmed reservation using said card for the booking. After the second try with a different employee who said I was out of luck I asked to speak to a manager. She was also extremely rude and unwilling to offer to work with me, so I turned to my phone and in a matter of 30 seconds confirmed the room as paid online. The customer is always right does NOT apply for this hotel and I can't believe how rude the staff was. Will NOT be back. read more

The environment is clean and the staff are Amazing. Utilize the $20 daily credit. Very helpful

I really like the Clancy. It's clean and modern; the rooms are spacious and updated. The staff are always friendly and welcoming. They are happy to assist and always make conversation. I also love getting offered a complimentary water upon check in! The hotel feels safe, especially because the lobby doors lock at night and a key is required for elevator access to rooms. There are many amenities as well: 24 hour fitness center, bar, restaurant, cafe, small market by the front desk, etc. read more

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The Clancy is a beautiful hotel tucked into a quieter part of SoMa. It's modern, stylish, and located in a spot where everything is walkable if you're up for exploring. During the week, the vibe is lively but relaxed. On weekends, it's a bit of a ghost town. That isn't necessarily a bad thing. That said, we spent a lot of money not sleeping. The hotel's design, bar, and overall atmosphere are impressive. But our stay was anything but restful. On our first night, the guests in the adjoining room decided to turn up the volume. EDC music blasting. Loud conversations. This started at 1:00 AM. We weren't the only ones who complained. Security was sent up. Allegedly. At 1:25 AM, I called the front desk myself. Security went up again. We actually heard them talk to the guests, who apologized. Then they went right back to being loud. Around 2:30 AM, I called again. Security confirmed they could hear the them from the elevator. One of the loud mouthed guests even complained that in Vegas, "we don't have this issue." As if the hotel was the problem, not their behavior. Security asked them to move to the lobby if they wanted to keep the party going. Security then waited in the hallway and when the guests thought it was 'all clear' they went back to what it was. Security knocked heavily on the door and said THAT IS TOO LOUD. More complaints but they shut the music down. FINALLY I called again because despite the music down - they were rudefully loud. Did they know they were loud? YES... Because one of them kept SHUSHING the others. So... third visit followed (actually this was the 4th visit because the 2nd visit consisted of two warnings) . This time, it got a little heated. Security mentioned possible eviction with, "If I have to come here again..." The guests gave the usual "We'll talk to the manager in the morning" routine and stayed in the room. Eventually, the music stopped. But they didn't really stop talking. They finally quieted down at 4 AM. The next night? No music. But the same inconsiderate, late-night talking. One of them kept trying to shush the others, so they clearly knew they were being loud. I recorded A LOT of the noise from the first night. The front desk, after my 3rd call the first night said they'd let the manager know. But... No follow-up. No apology. No small gesture. Not even a courtesy bottle of water or a drink voucher. I didn't push it. I wanted to see what kind of service recovery they'd offer on their own. Turns out, the answer was none. Would I stay at The Clancy again? Probably not. There are other boutique hotels in the area. Just as stylish. Maybe even cuter. Hopefully with better insulation between rooms. Was it the hotel's fault? Not entirely. Mostly it was rude guests. But the hotel didn't go above and beyond the obvious price of stay to make the stay any better OR apologize. My experience might've been a one-off. Most likely is a one-off. But when you're paying boutique prices and dealing with Motel 8 issues, that's a hard pass. Oh, and tell me how this phone works? How do you call the front desk? Or housekeep for that matter? read more

The Clancy, Autograph Collection - Explain how to use this phone? How do you call the front desk? Or housekeeping? Seems simple - but nope. - Hotels Near Me - San Francisco, California

We stayed in a suite and it was very nice and spacious. Plenty of mirrors in the bathroom and bar area - great for multiple girls getting ready. Water pressure in shower was good. The area was walkable to nearby restaurants. The hotel also had it's own café. Lobby was decorated very artistically. All staff we encountered were friendly. read more

The Clancy, Autograph Collection - Hotels Near Me - San Francisco, California

Too expensive with nothing to offer patron, Rooms was clean had a nice corner room. Some of the employees were very nice and helpful some at the front desk were not. read more

This was the first stop on our fabulous east cut food tour They made us purple rain martinis chicken wings broccolini and a warm cheese plate The staff was super nice to us We ate outside in the private owned open to public area which was very nice read more

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My wife and I would frequent the Clancy quite often since we are season ticket holders for the SF Giants. My last stay (Sept 14th) a parking attendant scratched my vehicle, a 2020 Chevy Silverado Trailboss. When I checked out and inspected and discovered the scratch, I was assured by the parking attendant that the issue was an "easy fix and the Valet supervisor would contact me and resolve the issue immediately. Fast Forward to December 4 2025, The previous supervisor and employee are no longer with the Clancy and I was finally told the company who does Valet parking for the Clancy will not honor any type of claim. This was after numerous attempts/ calls to management, supervisors and anyone who would listen. I do enjoy the amenities of the hotel but the complete lack of integrity and professionalism with how my situation was handled prevents me from booking with this hotel again. For each new baseball season I will make it a point to stay elsewhere. As some advice, if you choose to park a vehicle, make sure to do a thorough walk around, take pictures, and do not leave until you are completely satisfied. And if there are any type of customer concerns or complaints, be prepared to receive constant delays and runaround with response and accountability. read more

The Clancy, Autograph Collection - Scratch from Valet Parking - Hotels Near Me - San Francisco, California

Great hotel, visited for a work trip and they were super helpful for a large group. Brunch at hotel was good, lot of options. Coffee shop was good too. Would stay here again read more

I have traveled a fair amount, and this place has to be the worst that I have ever stayed at. The room was great, but it was the small things that mounted to make this the worst. The valet was so slow, it took 30 minutes to be attended to, and 2 hours to retrieve my vehicle from the garage. They charged (pending purchase) 100 dollars a night, saying that they needed to do that. Mind you no other hotel or motel pended a charge to my card EVER. So now I have 200 dollars pending on my card and I am pissed. They only needed to charge me 49.13, but they decide to go above and beyond and pend a purchase instead of wait a day. When I called, they said that the pending purchase will leave, however if it goes through, contact them for refund. I wouldnt even need to contact them for a refund if they didnt charge the 200 in the first place. Dont go here if you want a easy going vacation. GO HERE IF YOU WANT TO PULL YOUR HAIR OUT AND GO BALD!! read more

The Clancy, Autograph Collection - The rubix cube i finished, they bar closes at 22:00 so I couldn't redeem it. - Hotels Near Me - San Francisco, California

We loved the large room with a view and enjoyed the trendy lobby and cozy courtyard as well! It was also a convenient location to walk around downtown to spots like the San Francisco Museum of Modern Art and nearby restaurants and bars. At the time of this review, they charge a $35 destination fee per night, but offer a lot in return. You get a $35 food and beverage credit per night, a free coffee every day, a reusable water bottle, blackberry fortune cookie, bike ride rental, and two cable car ride tickets. read more

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We were delighted to find a hotel that takes dogs when our dog sitter had to back out over Thanksgiving weekend. We were pleasantly surprised by the updated hotel and lovely decor, spacious room (King bed suite) and amenities. The location is great. Near Embarcadero. The staff couldn't be more friendly or attentive. People have been working there for 20+ years and they tell us how much they love their job because of the team they work with. This makes for a pleasant stay and high customer confidence. Not only did they greet my dog with open arms, they have a dog Menu at the restaurant. It's a comfortable, welcoming city hotel. You can't go wrong ! If you must park, don't use their valet ($$$). Get the app that tells you of garages in the area. We saved over $150 this way. read more

Upon arrival I was met with a stone cold front desk receptionist who looked miserable assisting my friends and I. My friends and I had also noticed this type of treatment from most workers. The only time we were ever treated with kindness and true assistance was from one of the Filipina servers Was not able to catch her name, but she was a total sweetheart to us! Everyone else around us seemed to be met with a more lighthearted and welcoming approach, tone, and overall positive conversation while we were met with the complete opposite. My friend who had also tried contacting the hotel about any upgrades was faced with declined phone calls or calls that were never picked up throughout a series of days. Seemed like because we are younger (mid 20's) we were treated with a much more different/negative approach which was not something I wanted to feel during a stay, especially on my birthday. I had brought my dog to stay with us and was not given any of what was listed on their website below this paragraph. I also wasn't aware of any pet fee until an email I received a few days before checking in came. This would be more helpful to have out there when deciding where I'd stay as a dog owner, but instead I was hit with this information last minute. Modern guestroom accommodation ·      Use of pet bed during the stay ·      Waste removal bags ·      Local pet treats ·      Walking/running map ·      Puppy Menu in Seven Square Taproom While I appreciate service workers, I'd also appreciate the same kindness and respect back. It was extremely disappointing to feel treated differently in a place I wanted to feel safe and relaxed in. The room itself wasn't anything very special nor was the hotel as well. Didn't have any amenities that stood out to me personally. Bathroom door wouldn't lock, shower clogged, lighting was awkward, and the AC in the room was also at an awkward spot that would shoot down at my face. There were also stains on the rug and blankets when we arrived. This is not a hotel I would stay at again. Might as well have just stayed at an AIRBNB for all these costly items we can't use unless we pay extra. Ex: water, WiFi, etc. read more

The Clancy, Autograph Collection - Hotels Near Me - San Francisco, California

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What a great hotel tour experience today! Thank to Antonio for bringing and showing us around! We went up to Elite Floor to see the room! Atmosphere: Very calm and cozy. It is also quiet and comfy! If you are looking for a hotel to stay in and still need some quiet time to focus, this is the right spot for you! The view? It is an AWESOME VIEW EVER!!!! I was thrilled by the view from the 17th floor!!! You can see the Salesforce tower with blue sky, such a very nice view there :) and I am usually very sensitive with the smell but this hotel has one of the best smell ever!!!! The moment I walked in, it smelled so great!!!! Love it!!! Food: Food was great and we got to try different type of food but my most favorite is Poke, always!! The bakery is great too but it is just me that I am not a very sweet person :)) Overall is good!! Service: The service was great!!! The staffs are very nice, friendly and attentive!! Antonio was great giving us a tour and tells the story of the hotel! The staffs at the kitchen are also very nice and awesome! They always come and make sure we are okay, always check in with us :)) I love it!! The valet parking was also very nice and helpful!! I had AJ taken care of my car and he was awesome!!! Very friendly :)) Thank you so much!!! If you are looking for a quiet hotel in a SOMA area, it is recommended to check this place out! read more

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The hotel feels safe, especially because the lobby doors lock at night and a key is required for elevator access to rooms. There are many amenities as well: 24 hour fitness center, bar, restaurant, cafe, small market by the front desk, etc. read more

At first I couldn't tell this was the hotel as I came down the street from the muni station However I was impressed with the concierge who greeted me. We had dinner at the hotel and the food was very nice. Vegetables were steamed and roasted just right. The chicken was moist and not overdone. Dessert was cake and very moist I love the plating stoneware and the coffee was not too bitter. The hotel was clean and tidy in the middle of downtown. I enjoyed my experience and would come back for dinner again read more