Cancel

    Open app

    Search

    Hotel VIA

    3.9 (290 reviews)
    PriceyHotels
    Open Open 24 hours

    Services - Hotel VIA

    Hotels

    Hotel VIA Photos

    You might also consider

    Recommended Reviews - Hotel VIA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Well thought out lighting and electrical outlets
    Alex A.

    Pros: clean, modern, very functional layout and elements (magnifying mirror in bathroom, overhead shower & handheld) nice 1x use amenities (not bulk in shower soap that can be contaminated...). Illy brand in room coffee. Friendly and helpful staff. Free coffee/water in lobby. Awesome sheets. Cons: onsite parking is $80. Bed is a bit firm. AC is very lackluster. TV is small. Across from ballpark. Would definitely stay here again.

    Bathroom shower
    Brian E.

    Very nice hotel with exceptional staff. Very welcoming. Valet is for hotel guests only, which is great. Easy check in with friendly staff. Busy rooftop bar, but closes early for a quiet atmosphere. 100yd walk to Giants stadium. Street traffic can be noisy at times, but that's the city for you. Clean, modern, comfortable, and worth the visit. **See attached pictures of our room.

    View from rooftop bar
    Anjanette S.

    We chose the Hotel Via because of its location across from Oracle Park for the Giants game. We had been to the Rooftop Bar before & met a number of Giants players & met Shawn Estes when we were there this time. The room was comfortable for two people. A nice sized bathroom with modern fixtures but towels could have been softer. The bath mat towel was threadbare. The pillows were super soft with a feather dense one and synthetic one. The bed was very comfortable. All the staff we met were super nice from the valet, welcome staff, desk, "security staff" on the rooftop, just everyone. Would definitely stay there again.

    Nightstand - not clean
    Derek I.

    Location wise it's great. The area at night is relatively safe. There's modern minimalist decor that keeps this hotel from being stale. Unfortunately, inside isn't very clean. Our carpet has a bunch of stains, there's brown things on the walls, and the nightstand had some odd stains. All these signs are alarming. It's also kinda weird that they don't have a water station out the whole day like other Bay Area Hotels. I typically fill up my water bottle when I'm here at the beginning of the day, but only coffee and water fit on their cramped table. Amenities are just okay. The toiletries are fine, but the toilet paper is yikes. Not sure we'd stay here again.

    Chicken Caesar salad
    Marisa M.

    The room is clean, bed is comfortable and shower is really nice. WARNING Main problem was the fire alarm in our room. It went off most nights we took a shower. It's really loud and doesn't stop unless they reset it. They said it's because customers complain that the fan is loud so they disconnect the fan. But then you take a hot shower and all the steam goes to the alarm and it blares to the point where neighbors hear too. They said open your door, we do and the alarm doesn't go off. We leave it open for 5 minutes. Alarm is blaring and I had to call multiple times until they shut it off. The gym has old equipment but it all works! No windows. gym is in the basement.I ran on the treadmill and it did the job. The rooftop bar is cool. big and spacious, heaters and a closed roof on one side. bar is small and standard drink options. food is small plates but very good. everything we had was delicious. Im not a fan of san fran prices, all meals are 20-35 or 40 for just one entree any where. and then there is that sur charge of 3-10% that every single place charges. But for the prices this food was very good. $20 for 3 shrimp tacos. super small, 2 fried shrimp per taco. The flavor was amazing! super fresh and crunchy, warm and delicious. the Caesar chicken salad was bigger than i thought it would be and great light dressing, the parmesan crisps were a great touch and the chicken was so tender. the hummus tasted homemade and came with an assortment of veggies and pita. it was a big tub of hummus so that was good $16. the view is also amazing and the staff are super nice

    Maruko X.

    The Hotel VIA is conveniently located in mission district, right across the Oracle Park stadium. There are pros and cons for this place, friendly reception staff, spacious room, 24hrs open fitness center, however, weird design of restroom slide door no sound proof at all, poorly maintained facilities such as malfunctioning room control systems and broken coffee machine, which aren't that great and causing inconvenience.

    VIP service
    Jacoby P.

    CHECK IN: -When you pull up to the hotel the VIP parking service is included in your stay, my friend booked from another booking site and he had to pay $77 for parking, I booked from the hotel website and I got 20% off parking so my price was $51, and I got 1 free drink ticket for me and my wife, Service: Service was really good everyone is nice and and helpful, no issues with staff at all. LIKES: -the bed is so comfortable -you can request your car or room service from the table in your room -the lighting in the room and around the hotel -the rooftop lounge bar is a beautiful scene at night and in day time -the shower has 2 water heads good pressure -the room is really dark and peaceful at night DISLIKES: -the prices for room service is really high -at night your can't go to the rooftop area if someone booked that space, they should of had a extra area for guest of the hotel because of people book that rooftop area every weekend you would never be able to enjoy that area -the snack bar down stairs prices are ridiculous Overall the hotel was a nice comfortable stay, we stayed on the 7th floor, our view from the room was facing the brick wall but that's just our room every room is different, I will come stay here again. -

    Reena S.

    What I loved: -Excellent location if you're going to a (GO GIANTS!) game at Oracle. It's walking distance from here. -Has a beautiful rooftop bar with bay bridge views -Clean, spacious, mid-level niceness -Black towels for your makeup face. Appreciated. -Valet parking available What I wasn't crazy about: -Not much of a view from the rooms. We were facing a brick wall. -No complimentary waters in the room; pointless to have a coffee machine with no water. There is a small shop inside the hotel entrance where you can buy water. -Barn door for bathroom. Um, no. The door slides but they're is still a gap between the door and wall for you to hear a person's business. Look into this location if you're going to a game and need a convenient, safe, well priced location to stay. And while you're here go to the roof top bar.

    View from rooftop bar.

    See all

    Photo of Mj L.
    0
    52
    107

    4 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Chris R.
    637
    54
    10

    3 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    29 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex A.
    5000
    573
    744

    1 year ago

    Helpful 22
    Thanks 5
    Love this 15
    Oh no 1

    17 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jean C.
    256
    338
    1077

    6 months ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    7 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 2

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 1
    Love this 3
    Oh no 0

    2 years ago

    Helpful 6
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of K C.
    0
    1
    0

    1 year ago

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Reena S.
    543
    540
    10504

    4 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Liz M.
    283
    18
    24

    6 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of John V.
    21
    33
    22

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Becky R.
    65
    48
    22

    3 years ago

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1
    Photo of Greg R.
    1
    43
    30

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Henry T.
    630
    10
    10

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Lu G.
    8
    24
    6

    3 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 2
    Photo of Mark H.
    23
    84
    34

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kurlee D.
    34
    49
    18

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 4
    Thanks 0
    Love this 2
    Oh no 0

    Page 1 of 8

    Ask the Community - Hotel VIA

    Can you smoke in the room?

    Hi Rafael, Thank you for your interest in Hotel VIA. Unfortunately, due to State Law, all of our… Read more

    Is the rooftop only open for hotel guests?

    I just called to confirm. The front desk confirmed that the rooftop is only open for hotel guest.

    Where is the best place to park?

    Hi Marissa, There is valet parking for hotel guests at a rate of $60.00 per night. If you prefer to self park, there is a garage about a 1/2 block from the hotel. For more… Read more

    Can children go up to the roof top? Also anyone have any pictures of the south beach suites? Their website is lacking in that department.

    Hi Jesse, Thank you for your interest in Hotel VIA. Yes, children are welcome on the rooftop. Regarding photography of the suites we just finished a photo shoot and will be… Read more

    Does the rooftop have music in the evenings or is it just the noise of cars honking lol?

    Rooftop bar has music to complement the great view, full bar, space heaters and fire tables and variety of seating options.

    Will Hotel Via hold our luggage if we want to sight see for a few hours after we check out?

    Yes. They were wonderful and help our luggage both before and after our stay.

    View All 8 Questions

    Review Highlights - Hotel VIA

    We had been to the Rooftop Bar before & met a number of Giants players & met Shawn Estes when we were there this time.

    Mentioned in 74 reviews

    Read more highlights

    You might also consider

    LUMA Hotel San Francisco - Original king room with "Bay" view.

    LUMA Hotel San Francisco

    (127 reviews)

    Mission Bay

    Excellent accommodations and the location was great for event access at the Chase Center. The room…read morewas not overly spacious but more than adequate. The robot delivery service for coffee pods and other requested amenities had a fun touch.

    A great stay! My…read morefriends and I made a last-minute booking at the LUMA Hotel due to its proximity to Pier 48. We stayed on a Friday night so the hotel was quite lively. The check-in process was smooth. The front desk was very helpful in getting us in and filling out a card authorization form. We were surprised by the valet price however - $90 is definitely high. There is no self parking but the prices for the lots nearby are just as high, if not higher for overnight. We really enjoyed our room. It is definitely not the most spacious but felt quite luxurious. We booked a double queen room and were placed in Rm 920. There was limited walking space around the ends of the beds and desk. There was a beautiful view of the courtyard and city. I love that the room was very well-lit. There is ambient lighting and brighter lights you can turn on next to the beds. My friends and I loved the window that separated the bathroom from the sleeping space. It was quite comical and made getting ready for a night out very fun. There blinds for both the bathroom window and outside window were motorized which was a nice touch. The beds were pretty comfortable but nothing too special - I appreciate them having a bunch of pillows. The mini fridge and coffee bar felt pretty luxe and were much fancier than those are other hotels I've stayed at. There were plenty of outlets throughout the room and next to the beds. The whole vibe of the hotel feels very sleek and modern. The hallways are lit with a ambient blue. The inside of the elevators are themed which is super cute for pics. The gym is very nice too, loaded with more than your typical treadmill and elliptical. The lobby felt clean and had little robot things scooting around that apparently are used for room service. I would definitely stay here again so I can explore what I didn't get to see on my short stay!

    Omni San Francisco Hotel - Entrance

    Omni San Francisco Hotel

    (792 reviews)

    $$$

    Financial District

    My wife and I thoroughly enjoyed our four night stay at the Omni which was located in the heart of…read morethe Financial District. The entire staff from the doorman, the front desk, housekeeping, and anyone we encountered was polite, professional, and warm. The hotel is charming with lots of beautiful architecture. We learned it used to be a bank. The Omni was spotless and located in a safe area. The Omni is a short walk to Chinatown and a 15-20 minute walk to North Beach where you can dine on some excellent fine Italian food. If you want to get crazy, which we did, it was about a 25-30 minute walk to Fisherman's Wharf. Remember the hills! Our room was clean, well stocked by housekeeping, and everything worked to perfection. If you want a microwave or a refrigerator, that would be an extra charge. There is a cozy bar if you want to decompress after work or a long day of touring around. The Omni was not cheap but worth every penny of it. Again, the entire staff was absolutely fantastic, friendly, and happy. I would highly recommend a stay here.

    You will love this place if you want beauty, great service, splendid rooms and are willing to pay…read morejust a tad more. It is located at the intersection of California Street and Montgomery Street, which is one of the best locations. It has the best restaurant and you will love all their offerings. The rooms are a good size with a wee sitting area and a great TV. The have great bathrobes and free spa toiletries. Located on the historic California cable car line, a short walk to Union Square, Chinatown, and Fisherman's Wharf, now there is a hill to walk. They have a super gym and it is so clean as is the rest of the hotel. Are room was spotless and housekeeping is great. All of the service there is great. While there, walk to Chinatown, it is about 5-7 minutes and it is so much fun and amazing food and shops. Have a great time.

    Hayes Valley Inn

    Hayes Valley Inn

    (205 reviews)

    $

    Hayes Valley

    In a great location, clean, and easy to access. The front door uses a passcode, and you'll need an…read moreapp to unlock your room. There have been a few times when the app didn't work, but the concierge was very helpful in getting us in quickly. The rooms can be a bit chilly, though that's pretty common in San Francisco since many places don't have strong heating or air conditioning.

    Absolutely horrible experience--please note that staying here comes with hidden costs!…read more I was looking forward to staying here because of the location and cheap price; $80/night in SF over the weekend is definitely a hard find. However, from the very beginning to end ranged from confusion, annoyance, to plain nightmare. The check in process was confusing and and cumbersome. I was given no check in information, and there was no front desk. The intercom at the front door did not even work, and I had to call their actual "front desk" who apparently said they did not have my information on file and made me go through these annoying steps just to find my hotel room key in a lock box. The most frustrating and nightmarish experience came the next day when I lost the hotel room key (a physical key). I called the "front desk" several times but received no answer then finally got one after about 10 minutes. When I told the man at the "front desk," he told that he would have to speak to the housekeeper. After waiting for another 10 minutes, he informed me that I would be getting fined $200 for the lost room key, which is plain ridiculous, since they didn't have a replacement key (other than the housekeeper's key). I understand a $25 or $50 fee for a lost key but $200 for a freaking key???! After waiting for about 40 minutes total, he finally walked over with my replacement key and begged me not to lose it since that would mean the housekeeper can't even get in (how laughable). What's worse was that the other guests were able to use their phone or a passcode to get in since all the room had e-locks. When I asked the man at the "front desk" why I needed a physical key, he said that not all of the e-locks were working--including the one for my room. What a load BS. A horribly dingy hotel that can't even get its most basic sh*t together. Stay at this incompetently run hotel at your own risk or better yet find much better options.

    The St. Regis San Francisco

    The St. Regis San Francisco

    (536 reviews)

    $$$$

    SoMa, Financial District

    Amazing Service. Good Value. Butler Service…read more I came to the Bay Area for a relative's 80th birthday and booked The St. Regis because it was the only Forbes Five-Star rated hotel in San Francisco. I'm usually hesitant to stay at American hotel chains' "luxury products" because they often just feel like Marriotts with nicer tile (most new Ritz-Carltons, for example). I found the St. Regis to actually offer the kind of luxury service that is often missing in American hotels. I arrived fairly early, around 11:00 a.m., and the staff were incredibly friendly, accommodating both an early check-in and late check-out, along with a room upgrade. Prior to this stay, I didn't really understand the purpose of butler service, but they were kind enough to gift-wrap the presents for the birthday party I was attending while I booked a massage and walked around the city. The spa at the St. Regis is fairly large, with an indoor heated pool (well designed), a gender-separated steam room (out of order during my visit), and a sauna. I will say the spa could use an expansion or renovation. The "relaxation room" felt a bit like a repurposed salt room, and the men's lounge basically just had tea and snacks. The massage itself was great, and everyone there was extremely friendly. What really impressed me was the service. I casually asked whether they had bath salts available for use in my room, and within 30 minutes of leaving the spa, bath salts, bubble bath, and bottled water were delivered to my room without my needing to make a special request. Great attention to detail. I walked through the gym and it seemed large enough for a full circuit workout, with plenty of equipment. I do wish the hotel had more dedicated lobby or guest lounge areas. The check-in area, bar, and restaurant all seemed to blend together into one shared space, which felt fairly busy in the evening when non-guests came in for happy hour. The bar was nice but honestly expensive and not especially memorable. I was a bit surprised by some of the clientele (there were what I assumed to be a couple "working ladies" at the bar who I wonder if their services were less than the cost of breakfast in hindsight), though very friendly occasionally felt slightly out of sync with the otherwise polished atmosphere of the hotel. I didn't try the restaurant for dinner. The hotel does offer a complimentary car service around the local area, though unfortunately it was booked when I needed it. Breakfast was expensive, easily over $100 per person for a fairly normal order, but it was very tasty. The Eggs Benedict were perfectly cooked and included truffle, which was fantastic. The room was clean and comfortable. I do think it could have used a deeper scrub, though I admit my standards may be skewed by an exceptional housekeeper at home. There was also a slight musty odor. It was not on the level of a room at an average Belmond property or the former Mandarin Oriental Miami, but it was spacious and perfectly comfortable for one person. I'm not entirely sure whether St. Regis considers itself directly competitive with those brands. In summary, the service is what makes this hotel worthy of five stars. They seem genuinely happy to accommodate nearly anything you might need or even casually mention wanting. Personally, I find San Francisco itself dirty, stressful, expensive, and rough around the edges, so having a hotel that felt calm, polished, and attentive made a huge difference in my trip.

    Stayed here for 2 nights as part of The Edit program from Chase. They are also a FHR hotel but the…read moreChase portal price was significantly cheaper so we ended up using Chase. If you have both cards, check both portals. If you have the Amex Plat, you are also Gold Elite status so you can get some extra perks such as fast wifi (it's pretty fast lol). Service is top notch. Hotel is clean. Room is beautiful and quiet. I love how the AC is super quiet, I couldn't even notice it turn on. We also got $90 breakfast credit for two. The food is extremely overpriced and $90 doesn't get you very far if you eat at the restaurant. We ordered to go most of the time. Note that there is tax on the food and tip (if you choose). Breakfast: Two farm egg any style. Fine but small portions for $32. Would not order again. Chilaquiles. Also fine but basic for $35. Would not order again. Sourdough muffin sandwich: If you want best value for price ($26), get this. It's seriously huge and filling. California croissant: This one is like an elevated avocado toast. It's really good. Price is $31. The mixed berry antioxidant smoothie is also meh. I can make a better smoothie at home. As part of The Edit they also give you $100 credit to use on food and drinks only at the hotel. It was SF restaurant week so we ordered the $90 3 course meal for dinner at the hotel restaurant Astra. We ordered the duck cannoli (ok tasting but the duck is cold), braised short rib (very good! Love the polenta) and the brussel sprouts (menu said it was gremoleta/garlic/parmesan flavor but it ended up being gochujang flavor and it was overly sauced). Was not a huge fan. The hotel is dog friendly. They give you a bed and bowl and treats. The pet fee is steep at $200 per stay. There is the Yerba Buena gardens across the street (5 minute walk) to take your dog out. The park is clean with lots of grass. This was one of the deciding factors of us picking this hotel because it's hard to find grass area in the city. They allowed me late check out at 5pm which is awesome!! Also, they have a chi hair dryer which is very powerful. Location in Financial District is very central to a lot of eateries and next door to Soma.

    Four Seasons Hotel San Francisco at Embarcadero - Restaurant at the lobby

    Four Seasons Hotel San Francisco at Embarcadero

    (45 reviews)

    Financial District

    Impeccable. Truly impeccable at every turn. Attention to detail knows no bounds at this Four…read moreSeasons property. Not sure who the GM is, but they need to take a bow for creating and maintaining a culture of pride and excellence. The staff is happy to be here and it shows in every small detail. The staff made an ordinary stay an extraordinary guest experience. If you are trying to determine where to stay in SFO, look no further!

    I have a problem with this being a Four Seasons, because it's really not that type of experience…read moreand I wouldn't think they would just throw their brand around. The hotel used to be quite a few other properties, so while they may have decorated it, it's not the luxurious experience we've had at other hotels. The views are to die for, we had a room that spanned windows from Golden Gate to Bay Bridge, it was amazing being on the 45th floor and seeing the night sky and morning sunrise. The property doesn't really have a real lobby, spa, and the restaurant is average, as in the quality of the food was just not top notch, and they have access to the best ingredients. They only have two elevators and are quite slow, at a busy time this can be quite annoying. The room itself was small, no real furniture, would have been nice to have a sofa and table with two chairs. There was no dresser. The bathroom was great for one, but small for two. The shower didn't have a bench, no his or her's sinks. The bed when we got into it was super soft and not supportive, when we called they did something really odd and put a board on the mattress and then a topper. I guess they have a guest that asks for this. Why didn't the service people know they have a firm version of the mattress topper they could have switched for us. We didn't have the best sleep. Again, usually the Four Seasons beds are amazing. While this property doesn't charge regular Four Seasons prices, it also doesn't deliver the experience and it would be a shame if the brand started doing this.

    Hotel VIA - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...