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    InterContinental Saint Paul Riverfront

    2.8 (107 reviews)
    Open Open 24 hours

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    Wedding Reception
    Marguerite A.

    WIERD VIBES! This perfectly located Hotel in Downtown St Paul used to be A PREMIER place to stay & eat. The star of the hotel was the revolving resting on the top floor. It was a destination eatery with 1st class food, service, and music. Now that floor is closed down. Ridiculous loss of an outstanding experience! The meal I had here was skimpy & tasteless. My room was nice and spacious with an Incredible view! Very nice. The staff was iffy. Front desk people were bland & very little conversation. Valet and bellmen were more professional & friendly. Working for tips tends to bring out the personality in employees! DISAPPOINTED

    Hillary P.

    A solid location for access to downtown restaurants and definitely a good spot if you plan on participating in the race weekend activities. We did have the pleasure of meeting the marathon winner on the way up to the rooms which was wonderful. Valet/overnight parking is available for only $35 a night which is a bargain these days. Personnel were super friendly and helpful. However, was a little disappointed at some of the finishes, and as the saying goes, the devil's in the details. We were upgraded to a corner room with a beautiful view of the city. Many items in the room either didn't work or broken or missing to include curtains that didn't close properly, HVAC that did not work at all, missing hooks on the back of the door and worn surfaces. The room was clean. There is a rather large gym with a number of pieces of equipment, however TVs are not operable and ellipticals are missing cupholders. Having recently stayed at the InterContinental Midtown Manhattan, expectations were high. This hotel does happen to have an Intercontinental club. However, there was seldom anyone there to provide alcoholic beverages. Food was left out for hours at a time (breakfast consisted of scrambled eggs, sausage/bacon, and potatoes) and hors d'oeuvres in the afternoon (cheese / crackers and several fried items that were non-edible). There is a restaurant on site that offers buffet breakfast (same food in the InterContinental club) , lunch/dinner, but is quite frankly a little pricey. A decent hotel in a good location, but little bit more attention to the little things could make quite a difference at this hotel.

    Ashley S.

    My recent stay at InterContinental was very challenging to say the least. When I first pulled up to the hotel, I saw the sign that said 'valet only' so you would think that you would be greeted by valet somewhat immediately, however I was not. After waiting a few moments, I went into the hotel and noticed a few guys hanging out at the valet booth. As I walked past them to get to the front desk, one of them finally greeted me and asked if I was checking in. I answered 'yes' and continued to walk to the front desk and then I noticed all of a sudden the valet staff busted out laughing. Not sure if they were laughing at me or not, but IMO, it was perceived as such, which was rude. Now about my actual stay. One day in, I noticed that my air would not turn off, even though I had it all the way on 80 degrees. It had been set to 80 degrees for a few hours, but it was constantly blowing very cold air. I then went downstairs to advise, and the front desk staff didn't even apologize for the inconvenience. They decided to put me into another room. Once they stated that they were going to make me change rooms, it canceled my current room keys. Due to this, they had to get a staff member to follow me to the room and open the door so I could get my items together to change rooms. After I was led into my previous room. I was given my new keys and the staff member left. After I packed up in about 10 minutes, I went to the new room and the keys did not work. I saw that there was a phone in the hallway and attempted to call the front desk, however, the phone did not work. I then found the hotel's number on my cell phone and called the front desk and explained the issue. I was then put on hold and after a few minutes of being on hold, someone else answered the phone and I had to re-explain the issue. They stated that they will have to send another staff member up to let me into the new room with new keys. However, that took another 10 minutes or so. At this point, I was in the middle of the hallway for almost 20-25 minutes with my stuff in hand, waiting to get into a new room, which was so inconvenient. Next, after a day or so in the new room, the air simply would not turn on. I called down to the front desk and they said they would send a maintenance guy and I was told he would be there in 10 to 15 minutes, however after waiting 30 minutes or so in a hot room, I ended up leaving. Luckily, they did however fix my air by the time I returned to the room. Between dealing with valet service, which costs almost $40 a night to the air over working and then not working at all and also dealing with the on-site restaurant who served me a very dry grilled chicken sandwich, I would say that this was not a good/comfortable stay at the Intercontinental hotel.

    View from Our Room (20th Floor)
    Kevin K.

    I can summarize this review in one sentence: Update the rooms, and this would easily be a 5-star hotel. Everything about this hotel - the service, the Club lounge, the overall ambiance, the location, the food, etc. - was stellar ... except the rooms still felt outdated and in need of a real makeover and shift. There were several things broken in addition to ragged carpet and just a bit of a musty feel. Otherwise, we had a really good stay and were so appreciative of how wonderful the hotel staff was with our little 3-year old guy. The location was perfect as well - easy to get to many things and walk around the area to different parks, museums, downtown areas, and so forth. Also, the prices are excessively great, particularly for an InterContinental hotel. Don't think about it - this is a solid place to stay!

    The blood
    Avery R.

    would give zero stars if I could. Attempted to stay overnight. Our first room was coated in a thick dust and the floors were scratched and in disrepair. the second room seemed okay. we went out to our show, came back and tried to order room service. mind you, we were ordering within the advertised times and we were calling and the phone would answer and would be hung up. finally got through and we were told they can't do room service because they had their server go home, fine we went and picked up our own food. by the time we were heading to bed we were exhausted. turning down the bed we found fresh dried blood on the pillowcase. By then, all my faith in the hotel was completely gone. We packed up and checked out. the responses from the hotel and ihg have been completely frustrating. our entire vacation we planned for months was completely derailed and they think a refund on the room is considered goodwill. they have also offered points but not enough to cover even a few hours at another hotel in the chain. AVOID at all costs.

    This is the photo we showed the woman running the show
    Eileen K.

    MY DAUGHTER'S WEDDING RECEPTION WAS RUINED My daughter was married and had her reception at ICH on August 31, 2024 Jennifer, the banquet/wedding manager, approached me and asked how I wanted the tables at reception decorated - the only thing needed were candles. Jennifer was shown the below left side picture. I also described exactly what I wanted: place all 500 candles that I provided on the tables. That was it. Jennifer only used 1/3 of them. I asked her where they all were and she said enough candles were placed, and it looked elegant. I thought the bride made that decision. Please see the right picture below. The candles WERE the decorations! I couldn't have been more disappointed. The entire ambiance at my daughter's wedding was ruined. A once in a lifetime event.

    Paint peeling
    Misty S.

    This location is in downtown St. Paul and is close to lots of office buildings and restaurants. It's about a 20 min drive to the MSP airport and is convenient. There is a coffee shop in the lobby across from the Citizen restaurant that's located inside this hotel. The rooms are partially updated, but could use a paint job. I came in the winter time, so it wasn't humid and didn't smell. Compared to the Doubletree, I thought the room here was slightly nicer. The bed was comfortable. My room faced the Mississippi River and there were barge noises that I heard throughout the night, but nothing that kept me up. There's a safe and mini refridgerator in the room (no microwave), and some have bathtubs. Intercontinental is part of the IHG chain (Holiday Inn, Crowne Plaza, Candlewood, etc). .|\---/| | o_o | .\_^_/..2023

    Police
    Dan S.

    They staff knowingly and willingly put the entire building in danger by allowing a pre planned police raid to occur on the premise with the building full of guests. The staff found fentanyl inside a room. And instead of thinking about the well-being of their other guests they put all of us in immediate danger by calling the police. And allowing the raid to take place inside the hotel. https://kstp.com/kstp-news/local-news/investigation-underway-after-overnight-incident-involving-swat-team-at-st-pauls-intercontinental-hotel/ They gave no indication of concern for any of their guests. Not efforts to let us know what was happening. And they actively hid information from the guests. Purposely keeping us in the dark. I thought the elevator was broken and instead of telling me there were armed police and an active shooter on the premise their response was completely lacking in any danger just to stay in my room. No reason why. When I asked for more information about this incident. I was threatened to be kicked from the hotel. Then they tried to bribe me with some chips and candy like I'm a child. Shame on you guys...

    Red "blood" fingerprints smeared on wall.

    If I could give it 0 stars I would. The room I got was not clean. Musty smelling, Nats flying around, debris on floor, and worst of red fingerprints which looked like blood smeared on the wall. I packed up immediately and didn't even bother staying the night. I was charged for 1 night and I contacted the Director Julia M. multiple times and to resolve issue (useless) as I did not deserve to have to pay for the night. I wouldn't even entertain staying in another room. Hotel is just gross.

    Riverfront view from room on the 9th floor.
    Lauren F.

    Clean, classy and cosmopolitan. Close to Xcel concert venue. You can walk. Beautiful view of the riverfront from the upper floors. Problems: Parking. You must use the valet. Entry to the hotel is on massively busy, riverfront street and there is no room to pull up to get to the valet. We were two blocks down, stuck in traffic as we approached the hotel at a snail's pace. Honestly, we weren't even sure what we were supposed to be doing. We were tired from driving and anxious to get out of the car. It was obvious most other cars weren't sure what to do either. Were weren't even positive we were in the the right place. Cars tried to shuffle in and out of the line. The whole ordeal took a long time and left me extremely frazzled. Beds. I had booked the room at least a week in advance and positively chose one with two queen beds. We ended up with one king. We could have tried to get out changed, but after the parking ordeal the last thing we wanted to do was go back to the crowded lobby and deal with living all our luggage around, etc.

    Nice view, but filthy windows!
    Vladmir T.

    Rough Intercontinental Experience.... Let's start off by saying I've never had a bad experience at any intercontinental in all my travels... Desk girl was polite at check in. Room 615: I can only say this is one tiny room! The end bed cannot be entered or existed without being inside the curtains and crawling over a sleeping wife. The pictures looked so spacious... I am guessing the air circulation for the entire building or something is below us on the roof out the window. The constant humming and noise was relentless. I found it impossible to fall asleep. Ugh... checking out of here in the am with anticipation! LH bed mattress seems as it someone brought their 1,200 pound pet horse into the room and ultimately collapsed the mattress and springs. Get in or out and you will wake your kids up with the surprisingly loud squeaks... The other bed mattress doesn't have this effect, but feels worn out still. Sheets: somehow I am up now at 1am while my wife and son who can sleep through anything are passed out. These sheets have me itching like crazy. My wife mentioned this but still fell asleep at 9pm. The itching is driving me crazy as I type this! I hope I don't have bug bites in the am. Parking lot: 90 degrees outside in the day and you go into the dark cave of a dirty parking garage. Seems salt soaked from winter still in July... Cracked and crumbling concrete beams feel less than safe. Elevator 3 smells like greasy fast food, 6th floor hallway like marijuana... Business center: I needed to print a contract to sign and for some reason I was supposed to pay $7.95 to use the computer to print something only to find out the printer had no black ink so I cannot print. Intercontinental dropped the ball at this location! Did I mention the itchy bedsheets!?!!!!! Day 1 of vacation and I am ready to

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    Disgusting. Smelly. Rancid hotel. Zero customer service. Rude staff. Terrible experience.

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    The staff is great. The Citizen restaurant has great food. My room 1506 has a very nice view of the Mississippi!

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    Page 2 of 3

    InterContinental Saint Paul Riverfront Reviews in Other Languages

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    Review Highlights - InterContinental Saint Paul Riverfront

    The view was beautiful and we could see the river (before visibility became low due to snow).

    Mentioned in 11 reviews

    Read more highlights

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    The Saint Paul Hotel

    The Saint Paul Hotel

    (181 reviews)

    $$$

    Downtown St. Paul

    My company booked us here from a week long conference and I'm happy they did over me trying to find…read moresomewhere next to the airport. The hotel is beautiful and the lobby was even more dazzling as it was decorated for the holidays. The rooms were pretty standard in decor but even the "basic" rooms are larger than many I've been in. There was a desk for me to get some work done and a chair if I had guests. With a lot of extra room between the bed and TV, just in case you want to do some yoga. A few of my colleagues got suites and they were 2 rooms with many sitting areas and a couch. The bed is very soft and not my favorite, but still good. There were plenty of blankets and pillows as well. I will say heating and cooling the room had a bit of a learning curve. It was pretty cool outside when I visited but inside the room was mid 60s. I like it at around 70 so the heater would heat then go off then go back on not long after. So if you visit in the cooler months, and are like me I suggest mid 70s for the thermostat. All had the standard TV and books about the area. It also had a snack bar, drinks in a small frig and a mini mini mini frig for me to put food in. The frig find those side sandwiches sized to go containers so keep that in mind. And like many hotels, the mini bar is no cheap so if you don't want to be tempted you may want to get some snacks. For sound, I will say you can hear the street and the park had some music playing so that could be heard. On the flip side, I was right next to the elevators and couldn't hear them at all. The location was not far from the airport, 30 minute drive, but there isn't a lot of parking if you're renting a car. It is close to many areas like restaurants, the hockey rink, coffee shops, offices. Most places are either a 15 to 20 minute walk or even shorter drive. I had my choice of restaurants while there. While I wouldn't advise walking, like I did, the Capitol building and Summit Hill were close to see when there is a bit of free time. All in all, it was a lovely stay and should I be back will be my first choice.

    This hotel has an excellent location with various attractions well within walking distance. Upon…read morechecking in I encountered an extremely blank-faced and unfriendly desk clerk, which upon further interactions with the front desk staff appeared to be the norm. In the room I noticed a chip in the bathtub edge and a loose shower-head. Aside from an elaborate lobby nothing about the hotel stood out as a self-billed luxury hotel. The room was quiet and had decent views of Rice Park. I 'm not sure that I'd stay here again.

    DoubleTree by Hilton Hotel St Paul Downtown - Exterior

    DoubleTree by Hilton Hotel St Paul Downtown

    (89 reviews)

    $$

    Downtown St. Paul

    An older hotel that can use some serious remodeling! However, it was clean and spacious when I…read morestayed there for a conference in town. The location is great, close to downtown St. Paul restaurants and the famous historical Saint Paul Hotel, the Landmark Center, as well as within walking distance to the beautiful Mississippi riverfront. Very helpful staff! Everyone that I saw was polite and eager to make their guests happy. I even got a couple extra of their famous cookies in the evenings when I was looking for sweets. I got a corner room, that was very spacious, with great views of the city and the beautiful cathedral of Saint Paul. One tip for travelers: the 54 bus that comes right in front of this hotel can take you to the airport for just one dollar!

    I recently stayed at the DoubleTree in downtown St. Paul for a weekend getaway, and while there…read morewere some highlights, there were also a few issues that made it a mixed experience overall. PROS: Central Location: Nicely situated right in downtown St. Paul. Easy access to restaurants, parks, and local attractions. Cookie Bonus: Who doesn't love a warm cookie at check-in? A small touch that makes a big first impression. Parking Made Easy: The attached parking garage is incredibly convenient. The hotel validates your stay, and the system recognizes your license plate for seamless in/out access. No fussing with tickets or room keys. Spacious Room Layout: Stayed in a standard King room, which was generously sized with a partial wall separating the sleeping area from a cozy sitting area (two chairs, a table, and a desk). Pool Access: The indoor pool was a decent size--not too deep (max 5 ft), which made it great for kids or casual swimming. On-Site Mini Market: There's a secure, key-accessible snack shop in the lobby, which is super handy for late-night cravings. Friendly Staff (Mostly): Front desk and housekeeping were courteous and accommodating. Nice Event Spaces: Saw a wedding setup during our stay and the banquet hall looked lovely and well-decorated. CONS: Noise Issues: Room doors SLAM shut like thunder, and the walls are paper thin. We heard every door closing, pipes creaking, and hallway footsteps like they were in our room. Tiny Bathroom: Barely enough room to get in and out of the shower without hitting the bathroom door. Extremely cramped layout. Weak Water Pressure: Shower pressure was poor and the water never got more than lukewarm. Accessibility Concerns in Pool Area: No steps or easy access--only metal ladders to get in and out. Not ideal for small kids or anyone with mobility concerns. Dusty Corners: The room was mostly clean but clearly not thoroughly dusted. The divider between the bed and sitting area had thick dust clumps that fell when bumped. No Price Transparency in Snack Shop: None of the items were priced, and it was sticker shock at checkout--$5 to $7 for a soda or candy bar is just absurd. Mixed Staff Vibes: While most were friendly, a couple of the male staff members were noticeably standoffish and made us feel like we were bothering them with basic questions. Overall Verdict: If you're looking for a centrally located hotel with decent amenities and don't mind a bit of noise, this could work for a short stay. But between the thin walls, tiny bathroom, and overpriced snacks, I'd consider other nearby options next time--unless they start charging by decibel level, in which case I want a refund.

    Drury Plaza Hotel St. Paul Downtown - Pizza from the bar

    Drury Plaza Hotel St. Paul Downtown

    (38 reviews)

    Downtown St. Paul

    The food options are pretty out of this world! Buffet style, nothing super fancy or top notch but…read moreit's free and clean and a really cool opportunity to congregate and graze a wide array of options - hard to beat! Also, everyone gets 2 free beverages! Pool, gym, lobby, and all other common areas are well maintained and the building itself is very secure. All staff members were very accommodating and for the first time in a long time, I was kind of bummed to be checking out of a hotel! I will say that this hotel is located in Lowertown St. Paul, not central / downtown St. Paul, which may be a consideration as far as transport, if you do not have access to a vehicle. If you do, it is such a convenient location but do note that there was apparently a pretty minimal parking fee per night (circa... $15, if I recall what others mentioned correctly). The need to pay this fee for parking did get missed by at least 2 of the other parties we spoke to during the stay. Overall, this place is a gem of a find!! I honestly dont think I'll be staying anywhere else in metro St. Paul after experiencing this spot

    Okay let me just say from the amenities offered to the staff members this has been my favorite by…read morefar! Definitely checked our boxes on things we like: Pool/hot tub Large rooms Free dinner (buffet style) with fountain drinks offered 21+ gets 3 free complimentary alcoholic beverages Restaurant available until midnight with good options Parking lot on site Breakfast included Couldn't have been happier and will definitely be staying here again, the staff is so kind and welcoming and are very informative about everything there is to offer

    Hotel 340 - St. Paul Athletic Club (Complimentary Hotel Guest Access)

    Hotel 340

    (64 reviews)

    $$

    Downtown St. Paul

    This hotel is so cute. I had a very pleasant experience. Old school charm and good customer…read moreservice. They actually give you real keys unlike the cards you get at other hotels. This of course came with a cost because if you loose the key the cost is about $150 bucks fee. My room was so elegant and very fitting for a staycation. The only thing I noticed is that the walls are a bit thin so the sound does travel. Luckily, I had some mature neighbors and didn't have to worry. I took advantage of the SPAC- Saint Paul Athletic Club facilities while I was there- Sauna, Steam room, and pool. Sad they didn't have a hot tub, but I made due. This is a hotel that you can go to and be very low key. They don't have a restaurant on site but their continental breakfast is a great deal. Everything was fresh. They did a great job with fully stacking the food and providing an array of options. Would highly reccommend and would return.

    Very beautiful old hotel. Love the mail chute so primitive. Unfortunately our room, my birthdate,…read more1217 is tiny. Well not the room But the bed was tiny and shoved in between two walls making me fell claustrophobic! I should of taken a photo but I was so tired I just tried to rest. It was definitely not for two grown adults. I had a hard time getting in and out of bed because they also had a huge nightstand positioned on the one side so you basically had to scooch to the bottom of bed to get out. It was clean room. Continental breakfast was fine. Lots of toiletries and kitchen sink and kurig to make coffee. I think it also had a small fridge. I would have preferred a larger bed and not all the other stuff. Sleep and convince of the green line is the only reason why we stayed here. Love the beautiful door to get to the walkway system from the 2nd floor. Too cool. The pool and gym are awesome as well. Adult only so you don't need to worry about kids slashing and crying.

    InterContinental Saint Paul Riverfront - hotels - Updated May 2026

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