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    Intercity Lines

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 year ago

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    Knickerbocker Auto Transport - Website generated quote for the vehicle I entered (including VIN-so very specific)

    Knickerbocker Auto Transport

    (60 reviews)

    Upper West Side

    Eric brokered my auto transport and I could not be happier. I had my 2018 Audi A6 transported from…read moreRichmond, VA to Tacoma, WA. The carrier arrived on time and the vehicle arrived safely. Would recommend.

    I would have loved to give Knickerbocker a positive review. Initial calls with Eric were great. He…read morewas super responsive and even though there were some challenges (drove to the middle of nowhere New Jersey to drop my car) it was a reasonable price compared to others. Issues were threefold: - Eric basically represented and used a facility that does its own direct auto transport. When questioned (because they were cheaper) he highlighted his business as better due to a number of factors. None of these ended up coming to fruition. - the Rando he got to transport my car was horrible. Lack of communication or updates. Ended up delivering the car two or three days later than promised (meaning I missed being able to inspect the car). And throughout the process was full of lies regarding arrival time and why he wasn't delivering on time. - car was damaged during transport but because I was out of town for 2 months after the fact and wasn't able to confirm and share this with Eric (because it was delivered late) I had no recourse for costs to fix the damage. - finally, In reviewing his end of year books, Eric got confused about a voided transaction (I had been charged twice initially and there was a void in his books). He assumed that it was me doing it due to my dissatisfaction and charged my credit card again without confirming the issue with me. He left messages while I was in a meeting and then charged my card without confirming. When I called, he apologized for his angry action but for someone who highlights professionalism amongst his traits, I feel this was way out of line. I was going to just leave things as is and not write a review and leave things as they were in August but given the action he took today I felt compelled to warn others.

    Nationwide Transporters Group

    Nationwide Transporters Group

    (3 reviews)

    Midtown East

    I wish there were more stars to give this company!! Very professional and extremely patient. All my…read morequestions and concerns were answered immediately. Aaron Jefferson practically held my hand through the whole process. I know I was a nervous wreck. My car arrived ahead of schedule. I absolutely would recommend over and over. Thank you Kathleen and a million Thank Yous Aaron

    Update: Kathleen was nice enough to give me a call after…read morereading the review and apologized for the bad experience. She offered to refund the $200 extra that I had to pay, which changed my review from 1/5 to 3/5 thanks to the considerate phone call and the refund. Review: I had a very unprofessional experience. The yelp reviews all seemed good and that's why I picked this company, but it was a bad experience that cost me time and money. I spoke with Kathleen who helped me set up the everything smoothly and I was given a "guaranteed quote" to transport my car from Long Island out west. I gave her a 4 day pick up window trying to ensure the pick up happens before I have to take my flight out. She said that sounds good and they would pick it up within that time range. After calls throughout the week, they finally told me one day before my flight (this was the last day of the pickup time range) that I would need to drop off my car to New Jersey (which is a 2-hour drive) and that it would cost $200 more to ship it. At this point, I had no choice but to agree with them. It was absolutely ridiculous to make me do 5-10% of the moving and to then increase the cost by $200 (or roughly 20%). The only positive was getting my car in 7 days, the driver was good.

    Sanway Auto Transport

    Sanway Auto Transport

    (20 reviews)

    Civic Center

    This was a great experience they picked up my dads car the day after I called - from Florida and…read morethey brought it up to me in New York within three days - they had also brought it down to Florida for me and everybody along the way was really nice, really great communication and everything went fabulously! I cannot recommend them enough! Price was good, car was cared for instructions were clear.

    *Mention Yelp for $50 off!…read more Very pleasant experience with this company. Alex was friendly and easy to communicate with. We coordinated a vehicle shipment from NJ to TX (with a flexible timeframe). It was really easy to get an immediate quote via their website and to subsequently schedule the pick-up. Additionally, their prices seemed really reasonable compared to other companies. They charged $1,290 ($290 down, $1000 upon delivery). I liked that their quote specified that it included taxes, tolls, fuel, insurance, and a price guarantee not to spring any additional charges. Just for comparison's sake, I priced two other companies in the NJ/NY area and was quoted $1,455 and $1,725. I also checked several national companies to compare prices. Their prices varied ($1,124; $1209; $1,513; $1,575). As you can see, the lowest quotes were slightly lower but not by much. I was honestly hesitant about using these national companies because they tend to have more negative reviews (although they probably also do more business). There are accusations of hidden fees, damages, bad customer service, etc. They also tend to be less personal (since they are headquartered in random locations). After considering price (and price guarantee), location, and reviews, we went with Sanway. They appeared to be an experienced and established company where you are still able to get personal service. Just a heads up, Sanway does subcontract third-party drivers/companies to deliver your car. The drivers do pick-up and drop-off the vehicles directly so you interact with them. Keep in mind that they have multiple deliveries to make so they are unable to give you an exact delivery day/time. They initially told us 2-6 days (average of 3). When the pick-up occurred, they told us it should arrive on Saturday/Sunday. The car arrived on Sunday evening and the driver (Robert, nice guy) called when he was about 25 minutes away. I was hoping that the driver would give me more of a heads up as he got closer to my area but it ended up working out since we were home at that time. You just have to stay close to home and plan accordingly. Highly recommended for your vehicle shipping needs.

    Cross Country Movers - NYC

    Cross Country Movers - NYC

    (53 reviews)

    Midtown West

    I found this moving company on a whim just searching on Yelp. My brother in law is in the military…read moreand received notice that he's been stationed in Colorado and had less than 30 days to move from New York. My sister was about 8 months pregnant and also has a 1 year old to take care of and she asked me for help. I called up Cross Country Moving Company and spoke with Alex and told him my situation and he told me not to stress over it and to trust him to get the job done. I'm so glad I did just that! The whole process was smooth, there was 2 workers that came when we needed them and they got to work fast and efficient. They even made my niece laugh which was nice. They made the moving process look so easy and I'm so glad I decided to go with this company! I would def recommend to anyone moving!

    Our experience using Cross Country Movers in a move from the Boston area to NYC was very difficult…read more While the the movers themselves were professional, our interactions with the company were terrible. At the start, our items were to have been picked up on either 5/28 or 5/29 but were not picked up until May 30th. We then entered into daily attempts to communicate with the company as to when the furniture would be delivered. On most days, our calls were not returned at all. When we did reach someone they could not provide any information as to when we could expect our furniture. This went on for nearly two weeks until our furniture was finally delivered on June 12. In summary, communication by Cross Country Movers was entirely unsatisfactory. The movers themselves were fine.

    Long Distance Movers - All protection materials are included

    Long Distance Movers

    (38 reviews)

    East Village

    Reliable service and good communication. Gave me a window that was within days of my call. They…read moregave constant updates as to when my car would be picked up and when it would arrive. My car arrived quickly and in the same condition as when it was picked up. Would definitely use them again.

    This was my second coast to coast moving experience and I was already dreading the move due to my…read moreprevious moving experience. I am glad that this experience was far different and far superior. Key highlights 1. Fair and Transparent pricing - I had clarity on what I wanted to move. The team led by Luke was able to provide me pricing and I was able to edit my inventory till the day of my move to change the pricing accordingly. On the day of move I did realize there was one additional box and few items (not high volume). Team accommodated it without charging me extra 2. Great team who handled loading and unloading - the team that came to pick my stuff was very efficient. Packed all my stuff very well and did the job fairly quick. Just to give you an estimate to move a 2 bedroom house, last time my movers took 8-10 hours, this time it was done in around 2. I missed on handing over one item in the inventory - the team was able to accommodate that in the next day. The team that unloaded the items very were efficient as well 3. Items reached with minimal wear and tear 4. Tracking was super efficient, I was constantly aware when my item would reach. I was also able to request for delayed delivery after it had left the warehouse. 5. Great followups and customer service - any followup questions I had were promptly answered. There quick checkins and followups by the team at critical points to make the process smooth. 6. Haggle free engagement - the team is not pushy on sales. Talking to them was a very pleasant experience. If you like me have done this multiple times you know how difficult it gets. The quote at times might look higher than some other offers, but it will be eventually less than what some other people might charge at door when you are left with no option. The entire process here was with full peace of mind. I will definitely recommend this to my friends who need similar service. If you have other questions about my experience (and in comparison to my previous, please ask - I will be happy to respond) Great job folks.

    Intercity Lines - vehicleshipping - Updated May 2026

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