Was very impress from the first day with our rep explaining the different options. Was not…read morepressured to purchase, was left with things to look over and even told to compare with what others offered. Installation took about 2 hours, but no complaints, as it was all done carefully with no damage to my house. The equipment is a bit more expensive than some companies, but the service makes up for it. I have called or e-mailed questions or concerns and they were answered promptly. And the monitoring is all local so that puts my mind at ease. I'm monitored for flooding, carbon monoxide and fire as well. Very happy to be a Telsco customer

We have been dealing with Telsco for about 4 years now and our experience couldn't be better. They…read moreare a local company and their monitoring station is in Edmonton, so they know the area. They are extremely easy to deal with and very responsive. I have no hesitation at all recommending them to friends.

Ghosted me. We messaged back and forth, then they disappeared. I can't recommend Nxt Door…read moreTechnology.

From the owner: Need Reliable Tech Help? We’ve Got You Covered!…read more At NXT Door Technology, we specialize in fast, affordable, and professional tech repair and IT services — right in your neighborhood! From laptop and phone repairs to CCTV installation, virus removal, data recovery, and small business IT support — we do it all with honesty and care. - Certified Technicians - Quick Turnaround - Upfront Pricing - On-Site & Remote Services Available - 5-Star Customer Service Proudly serving your local community — one device at a time. Call Us now or visit our website to book an appointment — your tech solution is just a door away!

Liberty locked my elderly parents into... Liberty locked my…read moreelderly parents into a 3 year contract without explaining the duration & did not provide them with a copy of the signed contract. They refuse to take a notice of cancellation now so I will be forced to remember to cancel in 2 year's time when the contact ends since they have AUTOMATIC month to month renewal after that period. In my opinion this company is extremely shady & preys on the elderly. Absolutely disgusting. Would not recommend them to anyone.

I wish I could give them zero stars. Worst home security provider I've ever dealt with - besides…read morethe inadequate equipment, issues with the doorbell camera and evrything in between... I paid for my contract because i had to (after I moved) and when I was able to cancel it, I cancelled my contract on time, received confirmation IN WRITING that it was cancelled and they charged me the following month - June 15th. I called to have it refunded June 16th and they said they couldn't put the ticket in until the next day. I called back the ticket wasnt created and they did in that moment And said it would be 2-3 days to process, 2 weeks later and I haven't been refunded. I just called and was advised teh ticket was closed on the 26th, and I would see the money in 5-10 business days. ‍ what. A. Gong. Show

People in my family have gone here to have their computers fixed a few times now, and every time…read morewe're impressed! Their prices are reasonable, and the people there really do their best to fix your stuff, save your data, etc. in the best way possible. For people out of Sherwood Park, it's a bit of a drive, but definitely worth it for their reliability and trustworthiness :)

From the owner: No Contract Home Security & Alarm, 780.416.0266 PSNA trained…read moreand Certified Installer. Alberta Owned. Bonded, Insured, certified for all major makes and models of security systems with thousands of installs and repairs to date not only are we local but we are priced right. Honeywell Authorized Dealer.

I signed a contract with Fluent a number of years ago because it was a Canadian company. I was…read morerecently told by Fluent that they are not monitoring my system but that a.p.i. Security system is. Fluent did not notify me of this nor have they provided ANY service - making a horrible name for Canadian companies. They just took my money & then sold my contract to another company. When I requested service I was told it would cost a ridiculous amount of money.Horrible company, horrible service!! Save your money, find another provider!!

Ongoing Charges After Cancellation - Total Scam!…read more I canceled my service with Fluent Alarm back in December 2021, and yet they are still charging me to this day. I've contacted customer service multiple times, provided documentation, and followed all their procedures, but they've done absolutely nothing to stop the billing. Their behavior is dishonest and predatory. It feels like they're just hoping I'll give up or stop noticing the charges. This is not just bad business--it's a scam. If you're thinking about signing up with Fluent Alarm, don't do it. There are plenty of other security companies that won't continue to take your money long after you cancel. I've never dealt with a company so unprofessional and unethical.

Store review may help to someone: 8330 Whyte Ave NW, Edmonton AB T6C 0Y6…read more I wish I could give this store -1 stars. This was one of the worst customer service experiences I've ever had at a Telus location. The staff were unhelpful, rude, and completely uninterested in supporting customers. It felt like they were there to upsell or charge for basic assistance rather than actually help. At one point, I was even told I had to pay just to be shown simple options that are already available on the Telus website. That alone was unbelievable. Instead of guiding customers, they make you feel like you're inconveniencing them by asking basic questions. Save yourself the frustration and go to another Telus store or a different provider altogether. I will never return to this location.

I would give 0 stars if possible. I needed to move my service from one building set up with Telus…read moreto another building also set up with Telus. The earliest appointment they could get for me was a week after my move. The appointment was scheduled for between 8am-9am. The technician showed up at 12:30, had no idea how to do the service, despite the entire building being wired for Telus. The next available appointment was a week later, putting me at 2 weeks without a service that I am paying for. I have currently been on the phone, passed around from agent to agent for 1.5 hours and still no resolution, after already speaking with them on 3 other occasions regarding this matter. They told me yesterday that they will have a technician come out today and that technician cancelled on me very last minute, prompting my call back to them today. I have received several different explanations as to why there have been so many delays. I have never experienced such a terrible client experience. I have asked to cancel my service and they told me I would need to pay over $300 in fees if I want to do that- for a service I am currently not receiving. Unfortunately there is a lack of internet providers in my province and I am stuck with one of two terrible options. Telus should really reevaluate how they choose to do business.

This company's guards has reputation for getting physical with people. I've seen what this…read morecompany's guards are capable of and would never use them. The risk of a lawsuit is much too great. Stick to trusted and respected companies like G4S or Garda and leave Paladin to those who don't care about keeping up appearances.

Although I have the upmost respect for real professional Security Officers, I cannot stomach the…read moreones that think they are actual enforcement officers. Even more troubling are the ones that use their position to exact their personal revenge on society. I had the pleasure of dealing with just such and individual this week. This individual is the site "manager" at the new Airport Outlet Mall. I pulled in and stopped at the gaurd post whilst in the middle of a conversation with my daughter. A conversation that the "manager" decided to force himself into. As we rolled to a stop my daughter said "Stop Dad". Because we had already been quarreling, I responded to her "I know I have to stop, I'm not a f#@$ing idiot". This is when the "manager" pushed his face into my window and told me "i'm not going to put up with that kind of language, say that again and I will have you banned from this site!". Shocked at his flagrant outburst over a comment not even made to him (he wasn't even the one holding out his hand to instruct the stop, he was standing behind the guard performing the stop) I simply asked 1 thing. I said "Paladin?" He said "yes". I said "thank you" and I drove away into the site. When I came back to pick up my daughter I was told that the site "manager" for Paladin had gone to the managers of both construction companies working the site and demanded my vehicle be banned from the entire Airport Outlet Mall. I said ok and have been dropping off and picking up my daughter on the street out front ever since. Compete over reaction and blatant case of abuse of , I'd say power but he really doesn't have any "power" just a power trip. I was told he had a wonderful story of me cursing at him and his fellow gaurd and wreckless driving on the site. Either of which SHOULD warrant a ban. Unfortunately for Paladin, their site "manager" kid and both of the host companies, I have both audio and HD video running in my car at all times. A full video copy of both encounters are currently on a site that rhymes with bluecube . As someone with over 25 years experience in enforcement and investigation I am shocked that a company like this would let someone with this level of personal issues and agendas work for them much less give them any hint that they may be in charge. One thing for sure, never again will I recommend this company for more than a static fire watch. Clearly people such as this "site manager" shouldn't be allowed public interaction. *Happy to share the video with anyone wanting a candid look at what the gaurds are actually like to customers versus the marketing departments propaganda.

Poor response in servicing issues. Have them the cameras and equipment back after several years…read more I think Telus might have bought them out. A guy raising chickens in the Philippines tried to help re set the system. Other business contacts were from Saskatoon.

The issue continues to be ongoing. Due to the complete incompetence at this company, I will NEVER…read morerecommend them to anyone. The system is up, it's down. I still continue to get robocalls about the battery, even though I have sent them a cancellation of my contract (within my 10-day right to cancel in Alberta). Of COURSE they still took the money out of my account for the first month. I put a stop to that with my bank. But I got a robocall the other day about a "problem" with my account. Yeah...I'll bet. These moneygrubbers can't get any more access to my money. I'll BET they're pissed. If I could give 0 stars, I would.

Rob was so great when he came out and pointed out so many things I didn't realize I needed to do…read moreand get done. Thanks, Compton

I have resolved all issues I originally had with Rob and we have discussed everything. I understand…read morehow difficult it is starting a new business and I appreciate Rob's honesty and I look forward to doing more business with him again. I wish him the best in his future endeavours.