We turned to Hot Mess after our regular cleaners quality started to slip as we'd heard good things about them. From the first contact, things were different than we were used to - and it was wonderful.
A video call to let them get a sense of house and size. When they arrived, they checked in and asked if we had any specific areas of focus we wanted them to look at. We said no, just a solid, deep, thorough cleaning.
My goodness did they deliver. It's clear Christine holds herself and her team to a very high standard - any and everything we were hoping would be done was done. The house literally sparkled and shined.
Add to that they not only worked around our animals, but also our schedule - what's not to love? Also Christine's attitude is so refreshing - I often feel the need to explain things ("We're busy execs so we don't have time to...") and her response was perfect. She said essentially Hot Mess are there to deal with whatever you don't want to, judgement free.
Finally, before booking with them, we did our due diligence - that they carry insurance, WCB, etc speaks to the fact they are consummate professionals.
Based on our first experience with Hot Mess - we've selected them as ou new, regular cleaner. read more