James and Jessica have been servicing my pool for several years, and I honestly couldn't be happier…read morewith their work. They are extremely proactive--handling issues before they become problems and preventing algae before it ever has a chance to form. Their knowledge and expertise really show, and they keep our pool water in perfect condition year-round. Whenever something comes up, they're quick to notify me. They can fix many pool-related issues themselves, and if something is outside their scope, they always recommend someone reputable. I completely trust them on our property and have full confidence in their abilities. They've even gone above and beyond by sending me step-by-step video instructions on how to use some of my pool equipment when I wasn't sure how it worked. Their pricing is very fair for the level of service they provide. You might find someone slightly cheaper, but you will not get the same attention, care, or professionalism. They're also great with pets and always responsive to any questions or concerns. I highly recommend this husband-and-wife team to anyone looking for reliable, high-quality pool service.

We bought our home in Murrieta in March 2025, and James was already servicing the pool. Because the…read morepool was in great condition, and absolutely nothing came back from inspections, we decided to continue service with them. We have had nothing but good things to say! Our pool is in great condition, and there is amazing communication and transparency. We also have a black lab that absolutely loves James, and we trust that the gates are always shut behind him. They communicate when they notice anything, as well as if our service day may change for any reason so we know in advance. We definitely recommend Bay Shore Pool Service!

Michael and his awesome tech Denver are helping me get my pool back in shape! They are doing a…read moregreat job and I am really thankful!! Very helpful and attentive.

We feel the need to follow up. We have since met with four pool company's and they all said the…read moresame thing about the chemical care we were NOT getting just extra filter cleaning charges four plus a year. The level of dishonesty from the owner with the blame game when a situation arises. Blame the equipment and the weather anything but honesty and accountability. Just our own experience and that of our neighbors with this company. All chemical test results were the same no chlorine. Mind you the guy was just here servicing it.

I have been using Nathan for the last few months. Excellent service and quality he takes his time…read moreto get the water just right. And all for a great price. I will continue to use his service forever. I would highly recommend this service.

This is my 2nd comment on this business. Last month I had to replace my debit card and forgot to…read morechange my payment information. Nathan let me know and I re-entered my information...tree times. I accidentally made three payments and before I was able to maneuver to the account part of the sight, Nathan had informed me of my mistake and refunded the two extra payments.

They did great and sent someone same day to diagnose my pool equipment issue. I highly recommend…read morethem for your pool needs

I had initially given this company 5 stars but once the owner hired young kids to do the work the…read morequality of service went down hill. I was wondering why my pool was suddenly looking bad all the time so I checked the security cameras. From the time the pool guy would show up to the time his truck was gone was sometimes as little as three minutes, no joke. He would come dump chemicals in and leave. No brushing, no sweeping, nothing, even though the pool obviously needed it. I have since learned to take care of my pool myself and it looks fantastic again.

They cleaned my pool filter and did an awesome job--super thorough and clearly knew what they were…read moredoing. The pool's running way better now, and they even gave me a few tips to keep things in good shape. Super easy to work with--highly recommend!

Daniel is the best! He has been such an instrumental person in fixing the pool which has included…read morechanging it from a green - to a beautiful sparkling Blue ! Daniel is efficient, professional, dedicated and so knowledgeable. He assembled the new pool cleaner and is absolutely wonderful. I appreciate his effective communication style , his suggestions and advice on how to maintain the pool functioning at its premium . I appreciate Daniel very much and I appreciate Don Perfecto, they are the BEST pool service! Their payment method is quick and user friendly, very professional and overall a wonderfully run business !

if I could give this place 10 stars I would. I have had this pool for 14 years and it's been a…read moreheadache from the start. It's about 40,000 gallons which is a huge pool. I would have pool people show up and clean it for a month and then just disappear with no warning because they realized what a tremendous amount of work it was to keep it looking good. Since Rick has been taken care of it, it has NEVER looked this good. It's amazing. It's like a different pool. I didn't even realize it could look like this. Rick is knowledgeable and if I didn't know better, I'd think he was a magician . If you want your pool to look like they do on TV or at the resorts, this is the company to go with. Rick is reliable, reasonably priced and has been able to do what, literally, no one else has been able to.

Our pool water was due for total replacement. Draining the 17k-gallon pool is not only expensive…read moreand risky (plaster may crack and empty pool could float out of place) but also not environmentally friendly. I came across this Puripool Reverse Osmosis pool water recycling process that turns existing pool water to better than what tap water offers. I called all operators offering the Puripool service and PoolSmart had a reasonable price tag and the earliest availability despite being outside their normal service area. Rick was very responsive at the get go during my evaluation phase, up until after I gave him my business and he completed the job. My pool water is now as good as new and I will recycle my pool water again between 3 to 5 years when it's due in a heartbeat. I highly recommend Rick and PoolSmart for this type of service.

If you're frustrated because your pool keeps developing algae even though it's being serviced…read moreweekly, or you feel your current pool company is simply adding chemicals without properly maintaining the water balance--especially during the hot summer months--it may be time to make a change. SoCal Tropical Pool Service LLC is an outstanding, family-owned pool service company that provides exceptional communication, professional service, and excellent value. Nolan is extremely thorough, knowledgeable, and takes great pride in his work. After every service visit, you'll receive a detailed report through the SoCal Tropical Pool app or by email, including 3-4 photos of your pool, your water chemistry readings, and a complete breakdown of the chemicals used. This level of transparency and communication is impressive and gives me confidence that my pool is being properly maintained every week. After switching pool service companies at least three times over the past few years, I finally found a company I'm genuinely happy with. My pool has never looked better. I highly recommend giving SoCal Tropical Pool Service LLC a try. You won't be disappointed. They truly care about their customers and take pride in delivering outstanding, reliable service.

Nolan is a great guy! I needed help switching out a bad pool timer with a brand new one for our…read moreabove ground pool. Nolan doesn't service above ground pools, however he was kind enough to help us out and switched out the timer for us. Nolan is very knowledgeable regarding pools. Very nice man and I highly recommend if you're looking for a pool service company, Nolan, is your guy

Stacy took over our account several months ago from our previous pool service company…read more He has been very consistent and super polite and professional. He and his team just recently upgraded our pump, and we couldn't be happier. He is now working with us to upgrade our remote system. We can't wait. Thank you Stacy at Best Life Pool Se ice for all you've done for us.. Looking forward to a long relationship.