The initial service went well. That was two and a half years ago. We have a 3-year warranty and called for warranty work and the person responsible for that has not connected with me for 3 weeks now. They did try to make a phone call on a Friday evening after regular business hours, but did not leave a message and I had no way of recognizing the phone number. We've now been waiting for another week. Customer service is not what it used to be. read more

Look no more- these guys are the very best. Phil is the GM who came out and explained the job and priced it. He is extremely professional and nice. The superstar is Elijah who quarterback the actual work. He gets 100 points on a 100 pt. Scale. Our home was built in 1971 but now is brand new. read more

We want to let everyone know that Jill Mathis at Integrity leveling is a true professional and an expert in Customer service. We have been dealing with Jill Mathis for the past 2 years and she never disappoints us. We definitely recommend Integrity leveling for all your leveling work. read more

Integrity Leveling - Mobile Home Repair Near Me - Temecula, California

I had two jobs done with them a week apart. For the first one the contractor who did the work was fine, but for the second one the contractor replaced the wrong post on the carport and then tried telling me I was going to have to pay extra to get the right one fixed before eventually agreeing to fix his mistake. Their billing department is also a mess. I paid for the first job with the contractor's chip reader on-site, and have a bank statement proving that, but I've been contacted by their billing department three times claiming I've not paid it and threatening to put a lien on the property. The second job I paid online and haven't had any issues there. I don't know if they're intentionally trying to scam me into double paying or if they're just incompetent, but I wouldn't work with them again read more

I had a great experience with this company from the person who answered, Gail to the young man who came to my house to do an inspection (sorry I forgot your name :( ) to Ricardo who came to complete the leveling. I will say that Ricardo was so polite, courteous and professional! I gave my neighbor their number and told her to request Ricardo when she called, she won't be disappointed. Price was reasonable too! Thanks again Ricardo for answering all my questions and being so helpful! read more

We have had such a great experience with Integrity! Beginning with a quick response to my inquiry from Jill. She was quick to reach out, answer my questions and get an appointment scheduled. Phil came out for the consultation/quote. He was extremely knowledgeable, did not rush the process and was very thorough with his evaluation. They wasted no time getting our leveling/repairs scheduled (next day). The guys that came out to do the job were friendly and on-time. Their response to our concerns were passed from Phil to the crew and they made sure to resolve the issues to their best, with what they were dealing with. The communication amongst the staff/crew and on to us, was spot on! Never did we feel forgotten or out of touch. I will definitely be calling Integrity Leveling/Mastercraft for future jobs! read more

I have worked with both Jill Mathis and Matt Farmer, both of whom have been very professional. Jill is a pleasure to communicate with and arrange appointments. Matt did excellent on site work, very thorough with his inspections, and has quoted very reasonable prices. read more

After an incredible experience of responsiveness to e-mails and phone calls, the estimator, Anthony Mason, was not only on time, but enthusiastic to bid on anything I might need done for my mobile home. He was comprehensive in assessing my needs, taking pictures and forwarding to me all the detail for the bidded work, and I could not be more pleased. If the actual installers/repair staff are similarly-reflective of Integrity Leveling quality, I cannot wait for this job to be done, as I will be comforted that I have found a resource to care for my home. read more

We had Ricardo do the leveling on our home and we could not be happier. He did an excellent job. He was very informative, thorough and courteous and now we can walk on the left side of our home without feeling like we are tipping. We would highly recommend Integrity Leveling! read more

I can't say enough about this company. Phil and his staff especially Elijah and Anthony that came to work on my foundation and flooring issues are the best. I had developed a sagging point in my kitchen where I just put in new flooring and Phil had come up with a solution to fix it from the underneath the house without ripping up the new flooring. Elijah and Anthony come to the house and I show them the issues and before they leave my floor is solid and no sagging and didn't even have to take one piece of my new flooring out. Elijah told me before him and Anthony go underneath the house not to worry they got this. I can not Thank You guys enough for the great work you did. I HIGHLY RECOMMEND INTEGRITY LEVELING FOR ANY WORK YOU NEED ON YOUR HOME. read more

Alex, Anthony, and Elijah did a great job on leveling our house. They finished in less than 4 hours and I thought it was going to take the whole day. They also showed pictures of some of the other stuff that needed to be done. Very nice and the news was informative. read more

I looked on Google to find a "mobile home electrician", as the electricity completely went out of our mobile home. As luck would have it, Integrity Leveling came up first. We didn't need "leveling" as such, but I called anyway and I was so happy I did. I admit I don't read reviews of companies and products and am suspicious of people who write them, so obviously I never wrote a review in my life . . . good or bad! However, I connected to Phil Jones (licensed contrator), who was totally professional and offered to come and assess our situation. We set an appointment the next day for 9AM and he showed up at 8:30AM. He located the only working outlet in the home, took off the outlet plate and located the problem within 5 minutes. After completing his full assessment throughout the home he quoted a price for the work to be done. Two guys (Adam and George) from Red Hawk Electric came 2 days later to do the actual work (when Phil's employees are booked elsewhere). They showed up on time and set about to professionally and efficiently perform their tasks. If I asked, they would take time to explain what they were doing and why so I was informed of every step. It took them about 6 hrs to redo all the wiring, and they did a final inspection to confirm all was well. The assistant (Jill) was courteous and friendly as well. She listened and was able to comfirm information correctly and efficiently. We are in need of plumbing repairs and will definitely be contacting Phil Jones when the time comes to assist us with that. Integrity Leveling is affiliated with MasterCraft Home Improvements. Janean G read more

This company is absolutely professional and honest. From their estimator Matt to all their repairmen. We were impressed with their reliability, knowledge, and craftsmanship. We had our mobile home re-leveled, some plumbing and drywall work done. They did it all. One company, one contact person, total package company. Very impressive. We will never hire anyone else in the future. THANK YOU INTEGRITY. read more

Ricardo and Cornelio did a great job and explained everything they we doing and why. Will definitely be having them do some other work in the future. read more

Second time using. Refreshing to see all the same faces. Once again Jill returned my call the next day and set up my free estimate. James, worked successfully with my budget, and just 2 days later, Alex and Jovon were out to replace my skirting on my old mobile home. They were personable and did a beautiful job. Here's the clincher tho, Joe, the owner, held off my payment for two weeks, in order for me to take advantage of a 0 intrest promotion on my credit card! Probebly not suppose to say that, but hows that for customer service? See you on the next project Integrity! read more

I had somewhat of a bad experience in the beginning but the owner Joe came by and was very apologetic and fixed the problems. He explained and I understand with so many employees it's hard to keep tabs on them all. Joe gave me a refund without me asking but the thing that stood out was his unwavering commitment to customer satisfaction. I would not hesitate to call on them again knowing how they stand behind their work. read more

My experience with Joe, the owner, and Bob, the estimator, have been everything you'd expect when the business name is 'Integrity'. I'm the trustee of an estate needing to sell a manufactured home. Joe's honest discussions on the scope and details of necessary foundation work and state documentation required to obtain a 433A permit was extremely helpful. I'm grateful for his insights and thorough explanation. Joe definitely lived up to his company name. read more

Elijah and Alex were very professional, clean, went above and beyond for me and were very knowledgeable. I would recommend their work to anyone read more

My sister inherited a mobile home in Vista, Ca., that was not liveable. We basically gutted the entire inside. It needed to be releveled. I knew nothing about mobile homes so I looked on "yelp" and found Integrity Leveling. It had such great reviews so I gave them a call. Charley came out and got underneath the trailer and he gave me a quote. He was on time and very nice and great at explaining what needed to be done. After getting my three estimates I decided to go with Integrity Leveling. One company didn't even get underneath to see exactly what needed to be done. He just gave me an estimate of $1,600 to $4,500. Phil gave me a call to schedule the work and he was very pleasant to talk to. I live up in Orange County and asked if they could call me when they were within an hour of their arrival and they did, which was so helpful to me. Anthony was the guy that did the releveling. I have to say he was such a nice guy. He called me to tell me he was there to start work at 8:30am. I asked him if he could call me when he had about an hour left so I could drive down there, and he did. He was so friendly and he took pictures of what was done underneath. He was a young guy and I have to admit most guys his age aren't very good at talking with adults with respect, but he was awesome. We were so happy with their work that I had Charley back again to give me an estimate on repiping the entire trailer. This morning they were to start at 9:00amand Jovan called me at 8:30 to tell me he was there. I told him I would be there in 30 minutes. He said "no worries, I have stuff I can do so I'll see you when you get here". Jovan and Elijah were so pleasant and worked hard to get the job done. I would highly recommend this company if you need releveling done, repiping, or any type of remodeling. They are punctual and responsive, and very easy to communicate with. It's not easy to find good trustworthy contractors, but thanks to "yelp" I found them. They also have a sister company, Mastercraft and they can do anything you need to remodel or fix your home. THANK YOU to CHARLEY, PHIL, ANTHONY, JOVANand ELIJAH!! You guys all made this job less stressful! read more

I had these guys come out and level my moms mobile home. They were very responsive and didn't try to take advantage of us like other companies did. They found a plumbing leak and fixed that too. read more

Very happy with the service I received from Integrity Leveling. From Matt who provided the quote and Anthony who did the work to level my mobile home. Very professional, informative and helpful. They answered all my questions and provided excellent customer service. Thank you! read more

Ricardo came out yesterday and did an outstanding job on leveling my 1968 mobile home. He explained his process well, answered questions well, and was very efficient. He has years of experience and it shows! I no longer lose my balance when walking around inside and my dining room cabinet doors which were previously out of alignment are now perfectly straight! He also ensured that all doors worked properly after the leveling and went above and beyond what I hoped for! "Integrity" is a good choice for a company name! Highly recommended! Thanks Ricardo! read more

Jill in the office was efficient , understanding, prompt, Matt was the one that came to give me the estimate. He was courteous, well mannered and answered all of my questions. I am using them to level my mobile home and will use them on future projects read more

I certainly was impressed by the service given me by everyone from office to estimator to installer. But, the paperwork leaves something to be desired. It leaves me wondering...seems once I've paid for the work , they completely forget to follow up with contracts, invoices, or receipts for payment...wondering if everything is on the up and up...is it? Maybe the age of "electronic everything" leaves much to be desired. It was confusing to do original business with Integrity only to be switched to Mastercraft, who insisted on calling me from a phone with no caller ID, making it difficult to sort from all the "robo-calls" I get every day. Not very professional in my opinion. Lack of communication is really making me nervous. Nothing was done in writing, except for the "estimate", just phone calls. Very confusing.... Installer Ryan promised to come back two more times to complete the leveling work, but 3 months later I have yet to have him show up. Have a message into the company and am awaiting a response. read more

Wow. This is a great find. You don't find companies like this anymore. The whole project was super smooth. From the first phone call to completion, just 5 star. I was so impressed with Matt, that I decided to have them do another of my properties. The installers were top notch Elijah explained everything and brought me pictures as well as advise on future projects. I have other projects coming up and I won't hesitate to call on them. It's a huge load off my mind to know I have Integrity Mastercraft to call on for upcoming projects. I was planning to tear down a home that was destroyed by squatters, and the folks at Master Craft. Have given me some great ideas and options that might save home. Looking forward to ideas and design possibilities. Very happy, wish I had found them sooner. Louis P. read more

Had heard the horror stories about being overcharged, bad work,and damage to home from bad Companies. I waited and was very cautious. I made an appointment for a estimate. It was a no show. I called the office. Someone showed up in 20 min. Estimate went well. They apologized and more than made up for the missed appointment. David showed up on time and did the work...EXCELLENT! This company is Fantastic! Integrity is not a misnomer. It is the way they do business. I will use them again. read more

Dodged a bullet. I called Integrity along with 2 other foundation repair companies and explained we have a slab issue and they set up an appointment with me to come out and give me an estimate. The night before the appointment they called to reschedule. I agreed. 20 minutes before the next appointment they called and apologized but could not make it and attempted rescheduling again offering for the owner to come out. While talking to them I was reading more about the company and saw that most of the reviews were all about mobile homes. I asked the woman attempting to reschedule again about this and she said, no, they do all kinds of work. I was looking through my calendar to see when I could reschedule again and she asked is your foundation raised? I said no, it's a slab (like I indicated originally). She indicated she didn't think they could do that. Frustrating to have lost an hour this morning from a very busy day but I think I dodged a bullet with this one. I gave them 2 stars because she was very nice on the phone. ====================== UPDATE... A very sweet lady who I believe is their office manager called back apologizing for the inconvenience of having scheduled two appointments, one that they did not show up to and the second that I was on-site for an received a call from them on shortly before the appointment. She owned the mistakes and I really appreciated her call and accepted her apology. My plan was to update this review to a 3 star based on the interactions I'd had with her alone. But now I see a comment from Joseph M. (the owner I think) who believes that not showing up for appointments is fine if he "never worked for me or met me". Joseph, you really need to figure out when the transaction starts. I'll give you a hint... "it's when you pick up the phone." And when I'm sitting at a site waiting for you burning up my day and get a call that you have got more important plans and want to reschedule... that what's called "Poor Service"! read more

My experience with Integrity was great. Bob came out to give me a quote on the 8th of this month on leveling my manufacture home. He was on time and went the distance to give me a honest and thorough estimate. Bob was very knowledgeable and took his time to explain everything to me. I would absolutely recomend this company to anyone who would need these kind of services. I would give them a 2 thumbs up, it is hard to find a company that you can trust now days to do good work. read more

Joe is the BEST! He definitely operates with integrity. If you ever need your home releveled or the membrane replaced call joe. I will refer to everyone I know. Thanks Joe! read more

So grateful we found this company. My grandma had an awful time getting ahold of someone to come out just to bid her mobile home work underneath. After dealing with sales games and nobody showing up when they're suppose to we got out of her park book and looked online! They're rep and Ryan the installer with his team really got thing taken care of right!! Without any hassle. Definitely recommend to anyone with mobile home needs.(-= read more

We love Yelp for helping us find this company! We needed our Silver Crest home leveled and we found the perfect contractor to do it. Everyone at Integrity leveling did a great job for us in one morning. The price was very fair and the technician knew what he was doing and explained what was needed to us in detail. Now we are buying a standard 36" wide new refrigerator to install in the kitchen. Yes, Integrity leveling will be out here next week to alter the kitchen cabinet 2" to allow the new one to fit. Home contractors like Integrity Leveling make it easy to have repeat customers. read more

I had my Moms mobile releveled in December. Ricardo did a great job. Also installed a new window in the bathroom. He did a great job. Left some supplies at the home and can't get ahold of him to come and get them. read more

These guys were terrific, they offered a quote promptly and performed the leveling expertly and efficiently. Thanks to Joe M., Bob N., Diego and everyone who helped make our home feel so stable! read more

This company does excellent work! Not much of a handy construction type of gal but this company gave me all the information I needed to know for my home and what needed to be done. I felt comfortable and my money was well spent. Happy with the finish product! read more

This company is a life saver. We shopped multiple places and Joe gave us the best quote along with the quickest response. When we were in a bind he stepped up and got the job done in a timely manner and the quality of work was second to none. Thank you Joe for helping us we will definitely be coming to you in the future for our kitchen! read more

This company has great customer service. They are reliable and truly put pride into their work. They guarantee their work and follow through with customers. I highly recommend them! read more

Great service and guaranteed work! I'd recommend Integrity Leveling to family and friends.

Very professional! I got a few estimates and chose this company because I could tell that they were organized and detail oriented. I have not been let down. They make me feel like a priority and do very clean, high quality work. I highly recommend! read more

Integrity Leveling is by far the most courteous, professional, and honest contractors I have had the pleasure of knowing! For such big jobs, or even smaller important jobs, you need to be able trust 100%! It is not easy to relax during construction, but you will feel at ease in the hands of Integrity Leveling!!! Give them a call... you will be glad you did!!! 5 Stars all the way!!! read more

Integrity just leveled my mobile home, new pads and lock tops with everything properly anchored. They cleaned up junk they found under the home, took pictures so I could see what they had done and removed and hauled away all the old wood pads. Ryan did a great job and took the time to explain everything he found under the home. When Phil came out to go the estimate he was honest and worked with me on pricing and a way for me to get the work the done that met my budget. They were responsive and on time. I would absolutely use them again. read more