I walked in and was greeted by Dawn Bella. she heard what I needed and pointed me in the best…read moredirection! Dawn was very easy to talk to and very honest. We will definitely be back!

Great experience, staff and installers were rock stars. Had two rooms to carpet, as well as a…read moretheater riser that was a challenge but they did it professionally, and were in and out in a matter of a couple hours.

I picked RHF due to the customer reviews. They didn't disappoint. Installed oak flooring and…read morestairs in 2019. The installers were fantastic and knowledgeable. They matched the stain adjacent to a maple floor. I asked about protection for surface scratches since I had a dog business, they suggested Synteko. My floors still look great 7 years later.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

Alex did amazing work on my home remodel. He did my floors, my shower tiles and my kitchen…read morebacksplash. I love the final result, he truly does a great job and was very knowledgeable. He told me what I needed to prep to ensure a successful installation and he has great attention to detail. Also the price was very reasonable. Highly recommend for anyone needing some flooring or tile work done!.

Alex is a gem! He is super responsive, his pricing is incredibly fair and he is unbelievably…read moremeticulous! Do NOT hesitate, hire him! I wish I had more tile work I needed done.

hey guys, we had Roland come to our home to redo hardwood floors that were absolutely a mess. I…read morecannot tell you what a beautiful professional stunning job this man did. highly recommend him,reliable. I could not be any happier , thank you so much Roland and family. The Tuttle family

We had Roland's install one room of new wood flooring which was weaved into the existing floors…read more Also, all of our wood was refinished. Roland and Roland Jr. were great to work with. They arrived on time and completed the job on time and to our satisfaction. We are very happy with the work and Our floors look amazing.

I contacted B & E Flooring at the at the end of February to have my living room/dining room floor…read morerefinished. They were very quick to come out to my home to measure the floor. Bob( I believe it was) informed me that I would receive an estimate in about a week. After several phone calls (the last being at the end of April) and "sorry I'm out of the office or I will get the estimate to you as soon as I can". I decided to go with another flooring company (Hultman Flooring). I would never recommend B & E Flooring.

In July 2016 Bob finished our hardwood floors and they looked great. But, within 7 months they…read morestarted to wear in spots. I phoned the office and he came out to look at them and said he would stand behind his work and to call his wife Emily to schedule an appointment when the weather warmed up enough to open the windows. I did that and all I got from her was the run around. Here it is a year later and the floors still aren't repaired. I've reported them to the BBB and am writing a letter to the Indiana Attorney General. BUYER BEWARE! Find another company to deal with. This company does not stand behind their work. We paid a lot of money and feel like we were cheated. I think this is called fraud! (I don't know why it says we live in San Francisco. We live in Indiana)

I knew what I wanted and Sharon led me to the exact type of carpet I described. I thought I wanted…read morebeige but when I took the samples home I suddenly realized I wanted a much lighter color and it was right in that sample patch. The price was reasonable and I ordered quartz rather than beige. It was installed two weeks later and I could not be happier.

We chose Tudor because every time we had a question or needed clarification, we called them and…read morespoke to a human being. We interacted with people throughout the process when we got our floors tiled and when we got new carpeting. The carpeting is gorgeous, and we love the tile as well. But mostly, we appreciated working with the people at Tudor.

Worked with Dana who was a pleasure from start to finish. She ordered a particular sample I wanted…read moreand upon install, ran into a few issues but Dana and her installer Jon took care of them right away. Hallway turned out beautiful!

I couldn't be more impressed with Wilfredo Romero and his team who installed our carpet today. They…read moretackled a huge job, installing 2000 sq ft of new carpet and restretching another 500 sq ft, all in a single day! They arrived promptly at 8:30 AM, and communicated their plans thoughtfully. I thought for sure they would have to come back on a different day to complete the job-- but indeed they underpromised and overdelivered. They did an exceptional job taking care of our home. They protected wall corners and the bar to avoid damage. No seams can be visible anywhere! They left the place in immaculate condition. Very professional and went above and beyond to ensure we were happy with the job. Special thanks to Autumn, the sales rep who advised us on the carpet choices and pricing options. She was knowledgeable and responsive throughout the entire process. Also, kudos to Mark, the scheduler, who was knowledgeable, professional, and so easy to work with. The quality of their work and their professionalism exceeded all expectations. I highly recommend the entire Creative Carpets team-- Wilfredo Romero and his installation team (Romero Carpets, who does all of Creative Carpets installations) , as well as Autumn and Mark for any carpet or flooring needs! We will be back soon to replace the carpet on a different floor.

The point of contact did not seem interested in my business. Very disappointing from many…read moreperspectives. Jen said "Most people who want that work do not want to pay for it". I verified her comments before I posted this.

Very nice showroom. Owner is knowledgeable and helpful. Pricing is fair. We will definitely…read morereturn!

If you need carpet, tile, flooring - look no further. Four bathrooms, kitchen, entryway, stairway -…read morethey've done it all in my home. More importantly, they did an absolutely fantastic job. We discussed many different options with respect to tile, flooring, type, carpeting, etc. and Kayla is a gem with tons of helpful information. Brian insures your job is installed to perfection. Timely, efficient, excellent service and products-I wish there were more stars to give them!

Excellent Job, Responded Quickly, Installer was Nice,…read moreprofessional but down to Earth! Lady in office I believe is owner & Very Kind & Helpful! Did my Stairs, upstairs landing & hall w/in few days of Calling, & had in done in few hrs turned out excellent! You Might Pay a Few Bucks More Than Menards or Big Box place- but I'm a Firm believer in ya get what ya pay for, & Also love my City & do my Best 2Keep the Mom & Pop Business Alive!!. I'm Gonna Get my Bedroom done in a Month or 2 & U bet I'm Calling them!.

Andy answered by emails inquiry right away and explained the process as we looked together on line…read more I have hardwood and debated over the cost of professional sanding or Mr Sandless. Professional sanding gets dust everywhere and I was not feeling that in a house where it would linger- get into my furnace etc..My house was pretty empty in these rooms and I was getting new furniture. I had measured all my rooms so I had a good handle on what he needed to know. He gave me a phone quote, set up the appointment the exact day I needed it. He arrives with a coworker promptly on time and went on to walk the rooms with me; explaining the process. He had a tablet that showed me the quote and work price which was as agreed and we signed there and he emailed me my quote right there. Very impressive. He said if anything changed he would call me as I was home that day. The work is fairly quiet, he updated me once they had the floors stripped. There was no strong odor. He pointed how much improved many areas were that were damaged. I was so pleased. He let me know how much more time they had and the final steps . When they were ready to put in the final coat he called me to let me know they would back their way out and it would take 30 minutes to dry; not to put furniture back for 24 hours. The floors were stunning, practically flawless and so dry in 30 minutes. I am so happy and saved a boatload of money. 3 rooms $802. Just do it- so worth it. They even helped me bring in my new wool rugs that were way too heavy for m to lift. Love you guys!

I interviewed three companies before I hired MR, Sandless. He offered the best review of just what…read moreto expect and the best price as well. I showed the results to my friends and Realtor we all agree great job well done. Joe In St Charles