I arrived at a job site and noticed that my brakes were making a scraping noise. As luck would have it, I noticed an auto repair shop advertising brake repair directly across the street, so I decided to stop in and see if they could help. I was greeted by Alex at the front desk, and from the moment I walked in, he was extremely professional, courteous, and eager to help. Alex inspected my brakes, explained what needed to be done, and provided me with a very reasonable quote. I decided to move forward with the repair. Once the work was completed, Alex presented me with the final invoice--and it was exactly what he had quoted me, not a penny more. That is what I consider an honest and trustworthy auto repair shop. I was extremely impressed with Alex and the level of service I received. I will definitely be returning to this shop whenever my van needs service or repairs, and I would have no hesitation recommending them to others. Excellent service, fair pricing, and an honest approach. My entire experience was outstanding! read more

I recently got my car smogged at Integrity in Scotts Valley. It was the end of their day with 45 minutes until closing and they were kind enough to squeeze me in. Carissa was so nice and went above and beyond to make sure my car was taken care of. I would recommend anyone to Integrity! read more

Interesting how differently two Integrity automotive in Campbell and Scott's Valley can be. I have five star raving review for Scott's valley location. Pulled in with my wife's car with engine light on and need to change oil. They asked for inspection charge to deal with check engine. I asked what if it something simple? They said it still needs inspection and will be charged accordingly. I promptly left. It turned out that Check engine light was on because gas cap wasn't properly secured. A familiar tech scanned it in first two minutes of my arrival. Behavior like this instantly breaks trust. This location never will see any of my cars. Hopefully owner will take a notice of it. read more

Shawn was so so kind and knowledgeable, articulate, observant, patient and very thorough, all while being understanding of my budget. Thank you from the bottom of my heart for the impeccable service Shawn...and Jose too!! And also the mechanics for working so fast! I appreciated their honesty and straightforward explanation of what was going on with my car. He was able to get the part I needed expedited to the store in under thirty minutes and I chilled and watched American Pickers while I waited comfortably It was awesome and my car drives straight as an arrow now so thank you guys again so much read more

They were very helpful with something very simple to them but hard for me. David was lovely and knowledgeable!!!

I came here randomly on a Saturday because there was no line when I called. I needed to get my smog check done since I paid for my registration tags online, but missed the part that I was supposed to get a smog check. Lol there was no weight and it took me about 25 minutes to get it smog. The two gentleman working were very polite and helpful, I was given a receipt, yet it's been about a month and I have yet to receive my DMV. The gentleman assured me he would electronically put in the paperwork, and the DMV in Sacramento would receive the smog check clearance as of Monday. That was mid December, and it's currently February. Nothing against this particular place since I have a receipt, but the DMV sucks! No offense to anybody at the DMV I really like you and my car. I would just like my tags so I don't get pulled over for a fixed ticket. at the same time I need to read. Lol. I have a small SUV and my smog check was About $90 I think with tax and everything it was about that price. It was honestly so long ago I forget. But I remember thinking as long as it was under 100. I would be OK with it and I needed the smog check that particular weekend. Hee. read more

Integrity Automotive Tire Pros - $85 smog check on an SUV - goodness! - Auto Repair Near Me - Campbell, California

I would highly recommend Integrity Automotive! My Tesla had a nail embedded in the tire and Shawn did an amazing job at accommodating me at short notice. The tire was fixed in no time. All in all a great experience! read more

Jose and Sean at the front desk are fantastic. I have used these folks several times, and while waiting, I have witnessed Jose and Sean interact with other customers. They are congenial and honest. Not once did I hear an upsell. Just straight up great customer service and repairs. read more

I've been meaning to write this review for this business to show appreciation for their service! Almost a year ago, I was going to leave out of town and noticed my tires were very low and needed to be replaced. Every other auto repair shop I called were rude, overpriced, or simply did not answer. Integrity Automotive Tire Pros were kind, respectful, and accomodating. They last minute squeezed me in to make sure my tires were safe for my trip! Thank you so much! Highly recommend. read more

My review was not for the tires. It was struts and springs replacement quote was $4500. The cost of that should've been around less than $2000.O read more

The guy in the front acted arrogant and irritated The prices were okay, but i would suggest replacing him with a more less intimidating/approachable and friendly one rather than asking what do you need instead of how can i help you lol read more

my experience at integrity automotive was excellent and I would refer my friends and family. I found a great place to start taking my cars.

I've been coming here for several years, and the staff is always incredibly attentive. They truly make you feel like a priority. I highly recommend them! read more

Super efficient, trustworthy, and friendly place! First time guest and will gladly return!

Found them a few years back. They are priced reasonable and give me options. Have never felt like I was being "sold" something I didn't need. They have always made suggested and gave me ideas on what should and should not be done now and in the future. They are my go to guys. read more

The manager Shawn stitt is the best Very professional. Treat you like family. Very knowledgeable could not be happier. Great mechanic. I will never go anywhere else. r read more

Our Honda Civic broke down and and we were a little leery about who we should take the car to. A few months ago we had our car smogged at Integrity, so we called and spoke with Shawn, The experience was unbelievable!!! He was so meticulous and thorough and his customer service was unbelievable!! We brought the car in Friday afternoon and it was ready Saturday morning. This shop definitely has integrity like their name!!! You should definitely use this shop if your car breaks down these guys are 100% pros!!! Just give Shawn a call and he will take care of you!! It is very hard to find a quality mechanic, The only place you have to go to is Integrity automotive!!! The one thing that I really noticed about Shawn, is that he lets you know what is going on with your car and what you can take care of now and maybe what you can take care of in the future we will never take our car anywhere else!!! Thank you once again Shawn and Integrity automotive!! Regards Jay & Marilyn read more

My experience was excellent Shawn at the front so helpful. My car was towed in because of overheating. They diagnosed and suggested a new water pump, thermostat and serpentine belt. Not cheap but necessary. Next morning I picked up my car and of I went. One week later the overheating warning sign comes back on. I drive in the next morning at 8am. Shawn has the techs check it out. Expansion tank cap seal had failed. They put a new seal on. No charge and I'm on my way. Good honest and helpful service. Nice !!!! read more

Integrity Automotive Tire Pros - Cool bathroom poster - Auto Repair Near Me - Campbell, California

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Very nice and very clean facility. Staff was polite and helpful. Their price was fair and the service was quick. read more

Quick and stellar service! I came in on a Tuesday afternoon for an oil change and my car was brought back immediately. I was able to hang out while the car got serviced and David was very kind and answered all my questions. Alex serviced my car within the hour and i was on my way! 10/10 recommend read more

I spent over $700 dollars back in November 2021 to have an oil leak repaired here and I wish that I hadn't. Not 2 months later I was dealing with oil leak issues that caused significant damage to my car. I was told by another mechanic that the oil was still leaking from the same area that was supposed to have been fixed by Integrity Automotive. Another red flag about this place was that I was in the waiting room and some poor customer had come in that day to pick his car up after it had to be left over right for an oil change. The person working the desk at Integrity Automotive had the audacity to make a comment about how the customer paid with a coupon when the customer complained that his car was kept over night. I should have followed my gut instinct then and gone to another mechanic and I deeply regret my decision to allow them to work on my car that day. read more

Shawn was great, thanks for the help. Planning to come back for future car maintenance needs.

Hello dear yelp reader. Integrity Automotive Tire Pros is the definition of exemplary outstanding service. my car needed a wheel alignment after replacing a CV axle passenger side rear. It was corrected in very little time. I would recommend this business to anyone needing a honest assessment of work needed on any vehicle,make or model. Best Regards, R. Stewart read more

Good experience from start to finidh. Quality service, reasonable time, attention to details.

I came in to get my tire air pressure checked. I was immediately greeted by Jose whom instructed me to move my car into the garage. They inspected my tires and immediately noticed I had a nail in my rear tire. They expressed it was easily repairable and didn't need to replace the tire. Everyone was friendly and the service was great! Thank you! read more

These guys are great! Shawn has gone out of his way to find a part on my Fiat when I had an oil leak. They have serviced my Fiat and Ive been very satisfied with the results. Im comfortable taking my car there every time I need it serviced. read more

Shawn and Alex were great. They were helpful, informative, friendly and just plain nice. That's rare in today's climate,

Simple oil change that included alignment check and fluid fills. They spent most of the time looking at things to fix and after 90 minutes , no alignment check or fluid checks. And a scratch on my door from mechanic tool or keys scuffed the door as he got in the car to move it inside. They wanted $2500 for a water pump that hasn't failed but suggested i should do it. And similar $$ for motor mount that is fine. Be careful here. read more

Service for a punctured tire. Whole process was done in an hour, cost $60. Staff were prompt and professional. Note that this business primarily does walk-ins, so first come first served. read more

Great and fast service. Will use again. They are very familiar with my Tesla. Will be back when i need tires .

My husband and I came in today to repair a tire that was punctured by a nail. To our surprise, a 2 inch big bolt was pulled from the tire. We thought for sure that we had to replace the tire. We are so impressed that the team at Integrity was able not only fix the puncture but fix it under 30 minutes. Now that's impressive. We want to thank the team for going the extra mile to do what we thought was impossible. read more

Had a slow leak in a tire and we need to use the car for a road trip tomorrow. Called Integrity - they had availability, so I drove over. They found the source of the leak, repaired the tire, and had me back on the road in 40 mins. Very polite and helpful staff, both front desk and technician. Terrific experience - they're bookmarked now in my Yelp. read more

Grinding noise after taking my car here, they performed a brake job on my car. Had our family mechanic check it out only to realize they did not put my BRAKE CALIPER PIN back in. This could have been a horrible outcome had my mechanic not caught it, if it went unnoticed I could have met my fate. I will NEVER come here again and I advise you "integrity" is just a name that they do not live up to. read more

I had an accident in my jeep months ago. I came to check the alignment. They told me that day the expert was not there because was his day off, they asked me if I could come back the next day. I really appreciate their honesty because I want that my cars are in a good conditions. I returned the next day, the expert worked in the jeep. It was not easy, but he fixed it. The price was good and the workers were very professional and friendly. It make feel the whole experience as there is a business we're people get worried for people and not just a business that just want to make m read more

Great folk. Brought my SUV in because the cable connecting the Rear Hatch which allowed the door to open electronically got disconnected. It is attached inside the hatch door and I had no idea how to access it, nor if it was simply disconnected, or the cable was broken. Instead of taking to the dealership, they said to bring it in and they would check to see if they could fix it. Not only were they able to remove a panel to access the connection, but after re-connecting the cable which fixed the issue, they did not charge me as they job took less than 15 min to fix. I would have happily paid as the dealership would have charged for a min 1 hour work I am sure. Such nice people and I will certainly be using them for tires and other car work in the future. Thank You! read more

Shawn was super helpful! Gave me a lot of options on tires packages and got me tired fixed fast. Highly recommend this tire shop.

This place is pretty amazing . There's this one goofy guy named Sean I think ??? He really knows his stuff and helped with a problem that was an easy fix and they charged me very little compared to what another place down the street was trying to get from me . Very upfront ,clean, organized shop and efficient. Thanks again ! I'll be coming back ! read more

Shawn was super supportive in travking down the best products, at the best prices, for my car. Same day service too

Great customer service. I had brought in 2 rear tires to be put on my mustang. They did a good quality job. Definitely recommended this place. read more

I called this placr to check if they had availability for a smog check and the person i talked to on the phone said yes they do so I drove here and the guy at the counter named shaun with a white beard was very rude and sassy and said their mechanic won't be back till the 21st but the person on the phone didn't tell me that. Shaun said it was my fault and i called the wrong location or i must be dumb or something. Do not recommend going here. UPDATE: There was no mistake except the bad customer service from this place and shawn. Still do not recommend going here unless you want to be given a hard time read more