Read the review from the guy who says he had his pole saw and chainsaw worked on at true value and…read morehe paid 400 and they didn't work. I looked up your ticket you paid less than 170 for both items and they were working fine when they left, if you had an issue you should have brought them back to be rechecked. I've had nothing but great service at true value.

I took a pole saw and a chainsaw into them to have them serviced for the year upon receiving my…read moreitems back after paying over $400 for the repairs neither one of my tools work anymore. I have all of the logs they gave me and everything else. This is so unprofessional yet they called their self a Stihl repair place. YEAH RIGHT. I will never in my life take anything to true value ever again I'm skipping the middleman and going straight to the manufacturer for any repairs I need ever again this place is a complete joke and a rip off

Walked in looking for a specific type of screw, was was instantly greeted by a man who was happy yo…read morehelp me find them, he was very friendly and helpful, despite my lack of knowledge :)

Opened on March 1 or 2...the staff wasn't sure. Small footprint, but saves neighborhood folks the…read moredrive out to the other area options, mostly big box stores that are a hassle or very small local businesses that may not have what one needs. Haven't been able to confirm whether they're locally owned or not. I've been in a few times before reviewing, once just to check it out (as it appears lots of folks are doing - foot traffic has been fairly heavy for a small town, smallish footprint shop), twice to pick up items on my way home from my office, and once to take advantage of their BOGO interior Valspar paint deal (available until 3/21!) For a smallish, though typical Ace-sized store, they cover the basics well. I've found what I needed for minor electrical repairs, heavy duty cleaning products, a couple of replacement fasteners, odd-shaped light bulbs, and a couple of yard cleanup tools. They are definitely in "opening" mode, with staff still training, but what they may lack in know-how, they make up for in friendliness and trying to provide a level of customer service you don't get elsewhere. I've watched them take their time to talk to customers about their specific needs and make product recommendations, as well as reminding folks buying, say, paint, to take a look at specific areas for project accessories. I appreciate their help not forgetting the little things that make home improvement projects turn out better, quicker, or less messy. Store is well-organized, new, and all of my items have had shelf prices that matched their scanned price, including no problems with special offers or Ace coupons. On the downside, not affecting my rating, but just a general warning: while the location is convenient for those who live in Etown city limits, there's no avoiding the terrible drivers that seem to plague this particular strip mall. The number of times I've watched drivers nearly plow into for-sale items on the walkway or stored (like mulch) in fenced areas of the parking lot is only matched by the number of times I've watched drivers nearly plow into actual human beings or other cars. Most of the lot "signage" (lines, and directional markings included) is only on asphalt and very faded, but that's no excuse for drivers who are completely oblivious to others, right of way, or how the properties of basic physics function on planet Earth.

This must be a fairly new store for me. I love how E-town is growing and attracting all types of…read morerestaurants and retailers in a matter of 20 years this has become a popular area with all the comforts of a big and little city. Filling the gap quick to Radcliff and ft Knox. Like all the other stores staff are helpful for finding some of the most popular tools around I've been lucky here because they had some of the tools that have become instant success and due to the internet YouTube reviewers and Reddit these tools go flying off the shelf. Make sure to sign up for the harbor tool email list. To get extra junk mail along with percentage off coupons and special discounts before the fliers hit the stores. I usually buy Pittsburgh level tools but I've recently started paying a little more for higher quality and finish of the icon level brands. 11/2024 Ambiance it's on a hill but the grade is fairly level. 4 Service fast curious 5 Location near the Sam's club 5 Value great deals a few times every month 5

Restock fee of 20% for gas powered generator that leaked copious amounts of gas before I even…read morestarted it. They sell junk, when you try and return that junk they charge you a hefty fee don't doesn't cost them anything to send it out for a questionable repair so they can sell the same junk to the next customer (sucker) in line. I guess I'm really just pissed I didn't think of it. This is an epic way to run a (scam) business