The staff is pretty darn good. Only giving 4 stars because mammogram has been down. I had an…read moreMRI, an ultrasound, now waiting for mammogram. ( the mammogram is just routine, so I'm not super concerned)

I worked for these people for about two years it's the mickey mouse of imaging. The MRI scanners is…read moreout of date and not registered with ACR. Everything is micro managed and if you don't suck up to them they make your time there miserable. If you go there for anything and you are injected with contrast be very careful there is no doctor on site if you have a reaction and if bad enough will be dead by the time EMS arrives. The techs are to decide which exam to do regardless of what the ordering doctor has ordered. Most places leave this up to the radiologist. I am not saying go there or don't go there but it's the patients right to know what they are walking into.

The care from the radiology techs and front office staff is wonderful. Despite what you may be…read moregoing through or the reason for your visit, they do their best to make you feel at ease. The check-in process is smooth, mostly electronic. The setting of the office is calm and tranquil, which enhances the overall experience. As a former MRI tech, I appreciate the care these techs take in helping you through the exam process. I've read a few reviews about financial issues. As a current director of accounts receivable at a large medical organization--it's critical that the client also be hyper-vigilant about reading their EOBs and following up with questions about potential discounts, overpayments, or denials. We do our level best to stay on top of accounts, but if billing is done by a third party and you have thousands of accounts it can be difficult. If you aren't getting the answers you want, and escalating to a supervisor doesn't help, I recommend a three way call to your provider with your insurance provider on the line. Especially if your provider is an in-network provider! That usually results in more clarity all around.

Whatever you do, stear clear of this facility. They have predatory billing practices that aim to…read moremaximize their profit at all cost and leave you, as the patient, feeling 100% fleeced, even WITH insurance (and 'good' insurance, to boot!!). They charged me over $7k for a preventative bilateral breast MRI. After insurance, my out-of-pocket was $700. They are not willing to set-up a payment plan. Fortunately, I have the money, but the whole process has made me feel like the victim of medical up-charging and corporate greed. The average MRI cost in Alaska is about $2k. These greedy folks are WAY over market. STEAR CLEAR!!!

Six years later, I still stand by my original 5 star review!! Everything continues to be excellent,…read morefrom making the appointments to sending me on my way. Everyone is courteous and attentive along with being understanding to those that are nervous. I'll continue to utilize their services as needed, along with recommending them as wells.

Had a recent scan done and staff was great. Very caring and explained each step of the process.read more

I do not recommend anyone going to Northern lights imaging for a thyroid biopsy. What should've…read morebeen a 10 minute issue turned into two hours of torture. By the end, my throat was closing up and I could not breathe. And after all that time, they still only got two of the five samples. It was absolutely agonizing, very painful, and my neck is torn up. Black and . Do yourself a favor and go somewhere else. I will never do this again, I am severely traumatized by two hours of this,

The ladies in the front are ROCKSTARS Always happy to see…read moreyou, ready and willing to help!!! Very attentive and accommodating to your needs!! Absolutely recommend them for all of your imaging needs!!

All of the Drs and staff are compassionate , extremely knowledgeable, and committed to providing…read morethe best patient care. The Doctors go above and beyond with communication and answer all question with experience and expertise. I would highly recommend this place for anyone needing Radiation Therapy.

I am writing this review as a visitor (?). I have gone here for a couple weeks during lunch to help…read moreout a friend with their appointments. I was pretty impressed with the facility. There were a couple of schedule snags so that's why it's 4 instead of 5 stars. The first time we were waiting over a half hour and finally asked and receptionists checked. Apparently it was a nurse meeting that ran over. They gave a chit to Subway in the cafeteria while the meeting finished. The last couple of visits had to be rescheduled so the nurses could have another meeting, but at least this time we got notice. So, the waiting area is nice and comfortable, with a snack area with drinks and small treats. There are a bunch of puzzles, books, magazines, fish tank, and TV. There is an onsite masseuse for everyone on Monday, Wednesday, Friday, and every Friday they bring out the big guns with chocolate candies (instead of starburst variety) and fresh baked cookies. I liked the doctor, who was very patient and answered all our questions, and although the nurse was a bit of a ding bat she was really sweet. Last but not least there is a graduation ceremony where the patient walks down the hallway to the music of Pomp and Circumstance Walking March, through sprouting bubbles, rings a bell 3 times, and gets a bouquet and gift bag. It was all a little cheesy, but I got teary eyed. I hope I never have to go here, but if I do I feel I would be in good hands and well taken care of.

I don't think the doctor Gaskill cares me/ patient. She left the room and next time the nurse came…read moreand she told me you are done..... I need some recommendations for the new doctor!

I like the 6 monte infers to get my regular check ups…read more Checking in. Is fast. Checking out is fast. Efficient business with typically little waiting. Super staff.

I had to get some imaging done and Alaska Family Sonograms was amazing. Everyone I dealt with was…read morevery friendly and professional. Front desk staff, imaging tech, and billing were all great and they could fit me in the same day they received my referral. I would 100% go here again if needed.

Excellent, Friendly, Very Professional, From Start to Finish, Great Staff, Very, Knowledgeable…read moreStaff 5 Stars

the front desk are rude and ghetto attitude. their billing dept sucks. my blood pressure goes up…read moreevery time I'm dealing with them. looking for a different place. doctor was good.

Terrible communication from top to bottom. You'll spend a lot of time on hold, get miss-diagnosed…read more It took 2 years of crap to finally get my husband the procedure he needed. We are finding a new place.