I had been going to PT Solutions for several years, it was once great! Over the past year and a…read morehalf the "entire staff" changed and the service diminished. New management is pushing 2 & 3 patients on one therapist at a time and the quality of care has drastically reduced. The patients are only a number now. The equipment is out of date and the staff always seems harried. The billing dept. double billed me more than once and I have been trying to get my medical records from here for more than 5 weeks.

From the owner: At PT Solutions Physical Therapy, we strive to make your experience great from beginning to end…read more This starts with flexible appointment scheduling and acceptance of most major insurance plans and continues with better patient outcomes through evidence-based research. For us, this is more than just a job. Our clinicians, therapy aides, and patient service coordinators are dedicated to making sure you receive the very best care and customer service. Once in the clinic, a PT Solutions physical therapist will identify the source of your pain and guide you through manual therapy and therapeutic exercises to correct the dysfunction. Your care begins with the end-goal in mind -- living your life without pain.

I've met 3 doctors in my search for help. I've been scheduled for surgery in the next week…read more Hopefully this will be the help I have needed for 10+ years.

I asked my primary physician to send me here when it was apparent I needed special care for back…read morepain. She wanted me to start with pain mgmt and since I was a patient of Dr. Gordon (at his previous practice) I wanted to come here so I would already be set up and ready to see him once we knew surgery was needed. I was set up with Dr. Calodney for the pain mgmt and I thought he was fine in the beginning. My second appt was with his PA to receive my MRI results via a televisit and that was a fiasco. I waited in a virtual waiting room for more than an hour to talk to her. Once she signed in she was not friendly and didn't give me the full results (I found out there was more to my problem once I finally saw him). I saw Calodney again and tried several injections that never worked. I asked to be referred to Dr. Gordon to fix my herniated disc and was ignored. I left this practice for another one and I'm glad I did. Dr. Gordon is awesome for anyone who needs to know, but I wouldn't think it is worth the headache of dealing with this office. The billing was always screwed up and I would have to call to tell them they applied pmts wrong or billed me on dates I wasn't seen. They finally got it all straightened out but it just seems unorganized and unprofessional.

Only if I have to give one star, will I. I would encourage anyone that reads my review, to not go…read moreto Dr Thomas Gianaris. In my opinion, he is chasing the dollar bill. Tyler neurological associates, in my opinion, is a big medical click. Dr. Gianaris is a brain surgeon and yet he could not perform successfully a hyphoplasty? What's up with this? Debra Allen

Friendly staff, welcome pleasant environment, it was an all round good experience dealing with Dr…read moretyer.

AVOID! AVOID! AVOID! My brother and I were friends of Richard Tyer and his family growing up as…read morethey lived just down the street from us. Years later our mother was suffering from dementia and we were very pleased to learn that Richard Tyer was a neurologist and was moving his practice to Tyler. Mom had dementia for several years and eventually passed away a couple of years after seeing Richard Tyer. In appointments with other doctors we had always found it difficult to have frank discussions with the medical professionals as Mom was just enough with it to disrupt such discussions by arguing that she had no problems. So, when we were making arrangements for her to be seen by Richard Tyer, we spoke with Tyer's sister who was managing his office at the time. It was agreed that we would have two initial appointments with Richard Tyer. The first would give him the opportunity to evaluate our mother and the second would allow a frank discussion between my brother, Richard Tyer and me. We agreed to pay for any costs required for the appointments. I had my mother's durable medical power of attorney which was in effect because of her much diminished mental capacity. All HIPPA, medical, and legal points were addressed, and arrangements were made to have her files transferred from Mom's prior neurologist. We had our first appointment with Richard Tyer and it went as expected. She did poorly on her cognitive exams and nothing was said to contradict the prior diagnosis of dementia. However, prior to the second appointment I received a call from Tyer's sister during which she apologized but went on to say that Richard Tyer would not meet with us for the second appointment. NO EXPLANATION WAS GIVEN. We were upset that we had gone through the trouble for nought and Tyer's sister was clearly upset about the position her brother put her in. I expressed our disappointment that Tyer would treat his patients this way, let alone old family friends. Shortly after, I received a second call, this time from a yelling Richard Tyer during which he cussed me out for upsetting his sister, threatened me if I ever set foot in his office again and then hung up on me. Nothing that was said to his sister warranted any of this. Perhaps there is some law or code of ethics that made Richard Tyer decide not to go forward with that second appointment. No medical professional who has heard this story has come up with any explanation. In any event, if there was a legitimate reason for going back on the arrangements, neither Richard Tyer nor his sister ever communicated it to us. Not long after all this, my cousin ran into one of Richard Tyer's oldest and best friends at a T.K. Gorman sporting event. This fellow was at the event with Richard Tyer and his family. My cousin told the gentleman about what had happened and the response was telling. Richard Tyer's friend said words to the effect of "That's Richard. He's an **shole." No doubt. The man is untrustworthy professionally and he's a hothead. Shortly after seeing Tyer we went to see Dr. George Kariampuzha. He was excellent and we cannot recommend him more highly.

I have a condition that has been resistant to particular medications or I could not handle side…read moreeffect of the medication. After trying two medications, Dr. Tyer opted not to treat me anymore instead of trying other treatments that are available. I got the feeling he did not want to deal with me anymore. He left me stuck out with these side effects and feeling sick. Shame on him.

I want to recognize some of the staff who took excellent care of me: nurses Gracie, Alma, Erin,…read moreStephanie, Junah, tech Christopher, and the PT/OT team -- Brian, Brandi, and Wendy. I would honestly rate them 100/10. They were attentive, kind, and made a very difficult situation much easier. While my overall stay had some challenges -- particularly with response times and delays in assistance at certain points -- it seemed like this may have been related to staffing levels rather than the individuals themselves. I also experienced some concerns around discharge timing while I was still dealing with significant pain, weakness, dizziness, and fluctuating blood pressure, though I ultimately stayed longer due to a heart-related issue. One small note: food delivery was often delayed, so ordering ahead may help. Overall, the standout staff I mentioned above truly made a difference in my experience, and I'm very grateful for the care they provided.

I just spent five days in Mother Frances for sepsis and pneumonia, and for the most part, I was…read morevery very pleased with the quality of care I received. The Good: Nearly every nurse I had was personable, knowledgeable, and willing to answer my questions. I'm not great at remembering all the names, but almost the entire staff on the 4th floor of the Houston tower were just phenomenal. Also, when I was admitted, I was on a "cardiac diet" that was from an incident from many years ago, but I was also cleared for outside food (imagine not being able to get a packet of salt from the cafeteria, but I could order Whataburger if I wanted to.) I appreciate that the lady working at Food Services took the time to call around and find out what was up, and get it fixed so that it reflected my actual health needs. Also, the paramedics who transported me were kind, skilled, and calming. The Bad: I had one nurse by the name of Annabelle who did not flush my IV for a full day, leading to it needing to be replaced, and who would not get the charge nurse. During my last IV antibiotic infusion of her shift, I told her it was painful (it shouldn't have been) and she told me the IV was probably just tired, then left for an hour and didn't come back to check on me, just left it going. She also basically manhandled me, rather than allowing me to move my own pajama sleeve out of the way, pulling on my IV and causing additional stress.

I have not been a fan. They were very difficult to schedule - even telling me I have to apply to…read morebe a patient and they would let me know if they would accept me. I told them my insurance said they were taking new patients, and she said they were but would still have to apply and be accepted. I didn't even need to be seen, I only needed a referral for a dermatologist. I let them know and had to reschedule the appt I did need because they were messing around. Flash forward to today, I got to the appt I did need and TIMA failed to send the referral. They told me I could wait 20 mins or pay out of pocket - but why would I do that when I had insurance and went through all of this for the appt?! On top all of it, they entered my number instead of the fax for the office - and they just keep putting me to voicemail when I call and ask them to fix it. They've called me almost 25 times in the last hour or so.

Dr Armstrong is a wonderful doctor willing to accommodate all situations brought to him. He…read moredemeanor is professional but very humanistic,you come away feeling relaxed and informed of anxious and uninformed ad with other doctors. His prowess is admirable and desired in care and medical treatments.

From the owner: William Armstrong, MD, is a highly versatile urologist providing personalized, evidence-based…read moreurologic care and treatment of all male and female adult urologic conditions. At Armstrong Urology in Tyler, Texas, Dr. Armstrong specializes in minimally invasive surgical treatment of the enlarged prostate (BPH, benign prostatic hyperplasia), utilizing Greenlight™ laser therapy and in-office procedures such as UroLift®. Dr. Armstrong received specialized training in minimally invasive robotic surgery using the daVinci® Surgical System while completing his training at the University of Texas Southwestern Medical Center in Dallas and is pleased to offer minimally invasive treatment options for most genitourinary cancers. Dr. Armstrong completed his bachelor's degree at Tulane University in New Orleans and his master's degree at Mississippi College in Clinton, Mississippi. He then attended medical school, earning his Doctor of Medicine at the University of Mississippi School of Medicine in Jackson, Mississippi. Dr. Armstrong went on to serve his internship and residency at the University of Illinois at Chicago. He completed his urology residency at the University of Texas Southwestern Medical Center in Dallas.  Dr. Armstrong incorporates data-driven management options with specific patient factors to develop standard-of-care treatment strategies that seek to optimize patient outcomes. ...