I was very ill seen in a timely manner. Staff very caring and concerned Saw a doctor immediately.read more

I brought my Mom in to check on her health . Staff was very friendly and helpful. The process was…read moresuper long though . 5 hours to be exact. I know that's just how it is for an emergency room. I'm not removing points for this. Two recommendations: For those in wheelchairs, make the automatic doors wider as well as the wheel chair sidewalk ramp entry. It's extremely tight. For the hospital bathrooms , it would be nice to have lower soap dispensers for those in wheelchairs that can't stand tall. It's a hospital after all.

They were fast and very courteous. I will definitely go back when needed. Everyone was…read moreprofessional and genuinely happy to assist. Definitely recommend to anyone

I came in with my mom cause her throat was hurting and inflamed and the doctor kept offering pills…read moreafter being told multiple times that she couldn't keep anything down and kept mansplaining medicine to us like we were idiots.

I want to recognize some of the staff who took excellent care of me: nurses Gracie, Alma, Erin,…read moreStephanie, Junah, tech Christopher, and the PT/OT team -- Brian, Brandi, and Wendy. I would honestly rate them 100/10. They were attentive, kind, and made a very difficult situation much easier. While my overall stay had some challenges -- particularly with response times and delays in assistance at certain points -- it seemed like this may have been related to staffing levels rather than the individuals themselves. I also experienced some concerns around discharge timing while I was still dealing with significant pain, weakness, dizziness, and fluctuating blood pressure, though I ultimately stayed longer due to a heart-related issue. One small note: food delivery was often delayed, so ordering ahead may help. Overall, the standout staff I mentioned above truly made a difference in my experience, and I'm very grateful for the care they provided.

I just spent five days in Mother Frances for sepsis and pneumonia, and for the most part, I was…read morevery very pleased with the quality of care I received. The Good: Nearly every nurse I had was personable, knowledgeable, and willing to answer my questions. I'm not great at remembering all the names, but almost the entire staff on the 4th floor of the Houston tower were just phenomenal. Also, when I was admitted, I was on a "cardiac diet" that was from an incident from many years ago, but I was also cleared for outside food (imagine not being able to get a packet of salt from the cafeteria, but I could order Whataburger if I wanted to.) I appreciate that the lady working at Food Services took the time to call around and find out what was up, and get it fixed so that it reflected my actual health needs. Also, the paramedics who transported me were kind, skilled, and calming. The Bad: I had one nurse by the name of Annabelle who did not flush my IV for a full day, leading to it needing to be replaced, and who would not get the charge nurse. During my last IV antibiotic infusion of her shift, I told her it was painful (it shouldn't have been) and she told me the IV was probably just tired, then left for an hour and didn't come back to check on me, just left it going. She also basically manhandled me, rather than allowing me to move my own pajama sleeve out of the way, pulling on my IV and causing additional stress.

Oh my god - so unprofessional and rude -…read more 1. 'Liz' mocked me for not finding the paperwork I needed to fill out on their website..... 2. She made it a point to emphasize multiple times, - 'IF, that's IF, we decide to take you on as a patient,' ... 3. then she hung up on me when I mentioned that I had actually ended up finding a different clinic to go to sooner, while waiting for her, Liz, the new 'patient coordinator' to call me back. (Even though I was still interested in booking with a FM doctor.) Their website looks fancy, but there's something seriously wrong with the humanity at this clinic. Steer clear....

I feel like I need to update this review just in case anyone is seeing this as a current item and…read morebasing any opinions on it. While we did receive excellent care from Dr. Carmack we regret that she is no longer at this practice. I spoke with a dietitian who previously was connected to IHM and she says the whole place is different now than it used to be. This is because they now are accepting insurance and the insurance companies control now. She left IHM as well. This is sad to hear because even though we ended up with a huge debt from the treatment we received here because the insurance would not cover it, it was the most effective. In the end I guess the dollar won out and a highly effective practice was squashed by the controlling insurance company.

I had spine decompression and TLIF here, last week. The…read morefacility is clean and the initial contact with all staff seems good. I was impressed with the attention to care. Each day I had contact with two nurses and two aids and 1 or 2 Physical Assistants. What I didn't get was clarity or in one case, actual care. There were a couple nurses who CARED for me. There were a few aids who had no interest in assisting me if it involved actually touching me. There were no directives for the day. Just peddling pills and incision care. I got yelled at by an aide for sitting in a chair, when just that very day my doctor had told me to get up and about. The aide said I needed to be on the ice pack . The next day a physical therapy assistant came to assess me and walk with me. He treated me as if it was my first day. And I was so thankful he did. Taught me the correct 'log roll' out of bed. Shows me how to WEAR the ice pack after putting fresh ice packs in it. (There were a few long spells when my ice pack was hot and) if someone had shown me to wear the ice pack I wouldn't have gotten yelled at by the aid. I saw my surgeon's PA a couple times, my surgeon once. I was told I wouldn't get dismissed until a hospitalist saw me. I don't think this is true.. there's a lot of fat that could have been trimmed, including this random doctor's fees. Curious to see what the final bill is. I didn't die while in here, short visits may be better ( I had to stay in three days longer because of an issue) and maybe without the need for continued care that first impression I had -clean, friendly, professional -would be the one that I remembered. I'm happy with my surgeon and would recommend him. This is not an easy surgery from what I understand and he and his team seem to have done ok. And, this hospital, I'd recommend, too, if it's not a long stay.

Everyone we encountered was friendly, efficient & professional from start to finish. :-)read more

I was in the UT Tyler hospital for phyc reasons. The nurses lie to the patients. Ignore the…read morepatients. They denied me medical care. The doctors did not keep proper medical records. The nurse that was giving medication in the mornings, during the week, did not give me all the doctor prescribed medication. I asked to see a medical doctor for some issues, that needed to be taken care of before the issues got serious, I was lied to for 4 days, and denied medical care. The floor nurse at the same time frame, lied to me as well. The othet patients their were complaining about the same thing. I have talked to others from 3 months prior, and they were given the same disrespect. The head social worker lied to me more than 3 times. I brought up to him one of the times, and he started yelling at me. I stayed calm the whole time. I checked myself in, and tried to leave. The floor nurse, who I spoke of earlier, said to me that I had to fill out some paperwork, that barely let you put 2 lines, inorder to leave. This was even though I fulfilled the doctor's requirement inorder to leave. This floor nurse told me that the doctor said since I was all in to doing some programs, that was being forsed on me, and changed my mind, that I was a danger to myself or others. This was said even though I expressed more than one concern about the programs. I had made other arrangements, also to see a my medical doctor, and they said I was a danger because I changed my mind. I asked the floor nurse if that was legal. She responded, to the yes or no question that was asked twice, with the phrase, "That's just the way it is." And, she did this with attitude. So, then I asked was it legal or hospital policy. She then replied that it was legal,and gave me more attitude. I was respectful the whole time. They don't even follow their own hospital's policy. The only people their that treated the patients with respect and dignity were the tecks and the people who did group therapy. I've also heard of this sane disrespect, from others, about going to there emergency room, and that was for just medical reasons. If you are thinking of choosing this hospital, I would do what others and myself are doing, and boycott UT Hospital of Tyler.

Just as you will read with other reviews, I would give zero stars if could as well. Went there for…read morelower abdomen pain and bloating, was admitted in the ER. Saw 1 Doctor, who diagnosed me with appendicitis, then about 10-20 Resident physicians during my whole stay in the hospital, each 1 had a different diagnosis for me. Many of their medical processes were done in a poor, sloppy manner, despite most of the nurses were great!!! Resident Physicians and Doctors have ZERO bedside manners!!!! I was very uncomfortable by the ever-changing diagnosis and discharged myself the next day!!! I was never given a legit diagnosis, this place should not be allowed to be supposedly caring for the lives of people!!!!

I was hoping to establish care since moving back to Tyler, after sending a request I was denied an…read moreappointment they stated I was a no show in 2021. I don't even remember making the appointment in 2021. So no chance of ever scheduling with them. I could see if repeated no shows but I was never even seen here. I guess they have enough business to turn people away for a 2021 no show.

I have been going to see providers at TIMA for many years for asthma and osteoporosis and well…read morewoman care. I have never had any negative experiences there. The processes in the office are very organized and smooth. I first saw Dr. Hayden, then when she retired, saw Dr. Branch. I have seen many of the P.A.'s and N.P's there, who have all been very knowledgeable, professional, and thorough. I will continue to go and would recommend them to anyone. They have not ordered any unnecessary tests for me. I am an RN so I can always tell what is necessary and what is not. TIMA has never ordered any unnecessary tests for me. They deserve many more stars than I can give. I saw Renata today, and she, too, is very knowledgeable.

Went and saw Dr. Harrison he seemed nice enough and acted like he cared. But for the offige staff…read moredifferent story. I was seen on the 19th of February and called on Wednesday the 21st and asked to speak with Linda the surgery scheduling and was told 2 different lies, One was she has a patient in her office and 2 seconds later was she's out til Monday. So which one was it. I feel like I wasted my time and my money. They also forgot to tell me that they charge a consultation fee. I really feel like they will lose patients who would like to schedule with lies like these. I guess he already has enough patients. I will not be back. Keep the lies straight, I should be refunded the consultation fee!

Exceptional work!! I. Drive 2 hours to see him and it's worth it. He called me each day for several…read moredayss to make sure no signs of infection.