This is the BEST and the MOST AMAZING urgent care you can ever receive. The front staff, every…read morenurse you encounter, all of them are amazing. You will not find a kinder and more caring staff than TCC. We live in the area, and unfortunately I am severely immunocompromised. We never have walked in when we were met with anyone who was anything less than amazing, kind, and willing to help resolve whatever was going on until I could see my PCP. They have even gone so far as to call my Dallas neurologist. 10,000 stars for this amazing team! We love Dr. Ro, Dr. McD, and everyone else! Do not go anywhere else!!!!! You are in the BEST hands here!!!!!!!

STAY AWAY. These people not only do not accept insurance, they refuse to give you any records…read morewhatsoever of the care they supposedly deliver. You will not be able to submit any records of your treatment to your insurance company because they will not give you any. They will charge you hundreds and hundreds if not thousands of dollars for a couple of hours of "treatment" and then refuse to give you any record of it. When your insurance company states that your treatment would indeed be covered if a patient submits records, this outfit upon insistence will send you only an "encrypted" message that supposedly contains the records, however you will be unable to open the message DESPITE MULTIPLE ATTEMPTS and will thus have no idea what it says. This is clearly an attempt to obscure whatever so-called "treatment" was rendered and is nothing but a cover-their-asses tactic. I have never encountered such disgraceful, appalling, shameful business ethics or a more hateful business operation in my many decades of life. STAY FAR FAR AWAY.

Oh my god - so unprofessional and rude -…read more 1. 'Liz' mocked me for not finding the paperwork I needed to fill out on their website..... 2. She made it a point to emphasize multiple times, - 'IF, that's IF, we decide to take you on as a patient,' ... 3. then she hung up on me when I mentioned that I had actually ended up finding a different clinic to go to sooner, while waiting for her, Liz, the new 'patient coordinator' to call me back. (Even though I was still interested in booking with a FM doctor.) Their website looks fancy, but there's something seriously wrong with the humanity at this clinic. Steer clear....

I feel like I need to update this review just in case anyone is seeing this as a current item and…read morebasing any opinions on it. While we did receive excellent care from Dr. Carmack we regret that she is no longer at this practice. I spoke with a dietitian who previously was connected to IHM and she says the whole place is different now than it used to be. This is because they now are accepting insurance and the insurance companies control now. She left IHM as well. This is sad to hear because even though we ended up with a huge debt from the treatment we received here because the insurance would not cover it, it was the most effective. In the end I guess the dollar won out and a highly effective practice was squashed by the controlling insurance company.

Absolutely the worst pharmacy in Tyler. Mistakenly cancelled a medication my disabled veteran…read morehusband badly needed. Then said it wouldn't be ready for three days even though it was on stock and the mistake was their technician's fault. Transferred it to Drug Emporium who had it ready in an hour.

I just move from another state to Tyler...so I have a disabled child that has been approved for…read morestate benefits & every time I talked to the pharmacy about his medication that were 1) rude 2) told me that these benefits did not exist 3) I had to wait until the 1st of the upcoming month which was 2weeks away...4) when the 1st came around then they want to tell me I had to have a prior authorization because these benefits don't exist with their rude attitude... I finally got some medicine after I asked for a manager & paid out of pocket for one prescription. I am so sick of people treating us like crap because we have state benefits....

Knowledgeable, professional, well-organized therapy personalized to fit your individual needs for a…read moresuccessful recovery. The Therapists are upbeat, informative and encouraging. The facility is clean and you never have to wait.

I went in to see Dr. Patel at this clinic due to a knee problem. I had to pay at the time of the…read morevisit the full amount due to a high deductable on my health insurance plan. According to my health insurance, the amount I owed was only about 1/5 of what I was charged. I was told by the billing office that Trinity Mother Frances has a policy to keep this extra money and distribute it to other parts of their health care system until all bills are paid. Even if you are current paying the other bills they keep the money until all bills are paid. According to them, this could take 3-6 weeks, and then they will mail me a check. I cancelled my second appointment. I recommend never using TMF healthcare services due to this policy.

By far the best team in the area for general care. very down-to-earth and relatable people that…read moreknow what they're talking about. A huge positive is they are always very good about keeping appointment times and they have a very friendly & knowledgable staff.

Excellent medical care, attentive to the issues I was having and helped me feel better quick…read more Great at communicating and very helpful staff in getting prescriptions where they needed to go as well. Good location and hours. Marvin Watson is a knowledgeable caregiver. Xpress Family Medicine is a great office and easy in and out.

I have had to come here a couple times before when I've broken bones and when I accidentally took…read moretoo much medicine, and I've always had a good experience. The nurses/techs were very nice, and the doctor took me seriously and listened to everything I had to say. Sometimes I have had to wait 15-30 minutes or more because their beds were full, or because they had someone who was sicker than me they needed to see first, or if an ambulance came in, which is totally understandable. This is an emergency room, so whoever is having the most serious situation takes precedence. I would recommend this standalone ER for anyone who is having a medical situation that can't wait to see their family doctor or go to an urgent care (like if you broke a bone or something). But I will say that if you think you are having a stroke or heart problem you would want to try and go to a real hospital, because if you check in here for that sort of thing, they will stabilize you and all, but then immediately call an ambulance to transport you to an actual hospital with a cath lab like Lakepointe. I know because that happened to my friend's mom, and she got taken care of and is fine now, but she did get a bill for the ambulance ride, when if she had just gone to the regular hospital ER instead, she wouldn't have had to be transported. But if it's a life or death situation, then you can definitely go here because, I mean, it is an emergency room after all and they'll make sure you stay alive. Anyway, definitely recommend this standalone ER.

First, I want to say it's taken me a while to write this because I have been busy battling to be…read moreheard and taken seriously - because I'm a woman and doctors are misogynistic - after a car accident left me with a fully herniated spine and worsened hip dysplasia. It is bringing up a lot of emotion to even write this because of the way I was treated. I came in, nearly being carried by my husband because I could barely walk. When I got to the room, I was bawling, shuddering with tremors, and could barely get a word out, let alone explain what was going on. Instead of listening to my husband, he decides to force me to speak and gets irritated when I can't get much out. The nurse asks me what typically works for me in situations like these because I also suffer from multiple chronic and painful illnesses, so I answered that it just depends. Sometimes a medication will work for certain pain, sometimes it won't, and I didn't know how else to answer. So they ask about Norco. I said no, because I'm already taking that daily for those chronic illnesses, so it's not likely to be effective. The doctor ignores that, gives me 1 Norco, which was no different from what I had already tried before going in. I told him after 20 minutes that nothing changed and he sent in the nurse, who then told me he would give me something for anxiety and to relax. Bitch, I was NOT having anxiety. I was crying from excessive pain and I hope you experience every single BIT of pain I do every single day. You know exactly who you are, Mr. Football is More Important Than the Patients I am PAID to give a shit about. So, we obviously left 'against medical advice' when he refused to even speak to my husband, and he had to practically carry me out in tears again to go start the process OVER again elsewhere, where I got immaculate care. SO, anyone thinking of going here, save your time and money and drive out to Greenville's ER if you have insurance. Trust and believe these people do not care one iota about you. You should absolutely fire the useless doctor you've got up there. Seems like maybe the little tyke would have preferred to be in the NFL. He should have availability to watch it 24/7 because he's the worst doctor I've ever been to, which is saying a whole hell of a lot with my medical history. I will never come here again and I actively tell everyone I can to avoid it at all costs. I hope you get shut down. You deserve it, especially after reading these other reviews. Genuinely, seek a different career. You suck at this one. Thanks!

Very rude receptionists and very unprofessional nurses. Would not recommend going thereread more

I came in late at night with emergency dental problems while waiting for an appointment with an…read moreoral surgeon. I was suffering from horrible flu like symptoms because of the infection spreading as well as my dental issues and swelling in my face. I was seen by a Doctor quickly and the care I received was excellent. It's an ER not a dentist office but I didn't know what else to do. The help they gave me made all the difference in the world. The office staff treated me fairly and was polite.