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    Exceptional Emergency Center

    2.8 (9 reviews)

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    4 months ago

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    1 year ago

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    5 years ago

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    2 years ago

    poorly staffed, lack of experience, old building, out of date equipment, I wonder why nothing has changed here over the years?

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    3 years ago

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    Ask the Community - Exceptional Emergency Center

    Hospitality Health ER - Tyler, TX - Parting gift bag

    Hospitality Health ER - Tyler, TX

    4.4(52 reviews)
    3.0 mi

    Hospitality Health ER is by far the BEST ER I've ever been to. I have worked in healthcare for over…read more17 years and with over 9 years working in ER I can truly say the care here is UNMATCHED! They really are doing it right. They have studied the ER experience from the patients perspective and have managed to create an environment and overall experience that tailors to the patients needs and promotes wellness physically, mentally and emotionally. Every detail is so intentional from the waiting room that looks like a hotel resort guest check-in lobby to the food and drinks they provide if you're hungry. There were Patient Advocates that made rounds about every half hour to see if we needed anything. They passed around dinner plates, dessert, wellness juice shots and even provided me with a Hospitality Health ER blanket to take home. Not to mention upon discharge they provided me with a parting gift! The staff were prompt to take us right away into a room and immediately began to start my workup. There was no wait, which is unheard of for an ER visit. All the staff were so warm, compassionate and accomidating. WOW they really knocked it out of the park and I'm beyond impressed. Having just moved from CA I am seeing that "southern hospitality" really is a thing and the care you recieve here is true to it's name! This is definitely the only ER I would ever visit from now on.

    Hope I never need them again but if I do that's where I'll go hands down. Three thumbs up. CLEAN…read moreGREAT STAFF EASY TO DEAL WITH

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    Hospitality Health ER - Tyler, TX
    Hospitality Health ER - Tyler, TX
    Hospitality Health ER - Tyler, TX

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    Walgreens

    Walgreens

    1.6(30 reviews)
    2.4 mi
    •$

    My wife and I have been using this Walgreens for quite a while. We began using this particular…read moreWalgreens because of the customer service originally. Even though it's location is nowhere near convenient for us. We might be done here. The reactions we received in the pharmacy department tonight were very disappointing. I had ordered a prescription and had evidence of it on the app on my phone. The attendant looked at me several times as though I were from a different planet. She clearly thought I was out of my mind...even though I had called in my prescription and received confirmation via email and text. My wife asked the pharmacist for assistance on over-the-counter medication for one of her children. The pharmacist had a suggestion and gave us a general description as to where this item might be in the store. We had a stocking clerk helping us for quite a few minutes and found nothing. Finally, the pharmacist came out and it took her all of 15 seconds to find the item. Hope this place returns to the great customer service we started going there for in the first place.

    I have been coming to this store since January 2026 because this store was in the network for…read moreMedicare and let me tell you it has been a nightmare. I have to get a lot of prescriptions for my husband and myself for a lot of different reasons and eight times out of 10 we have had nothing but trouble we call make sure it's there. They say that the prescription is ready and we get there and it's not ready. It's not even close to being ready sometimes it's the next day before it's ready. It's not worth coming to this store. I promise you just trust me. You will have problems if you use the store a lot like we do. They say they're open 24 hours a day and they are closed for 30 minutes out of each 12 hours 1:30 to 2 which is fine. Everybody has to have a break but they're understaffed. They have way too many prescriptions coming in and they never have the medicine here that they need. It's just a nightmare. I go to Kinseys Pharmacy been going there for 20 years never ever had even one problem. And they actually notify you at Kinseys and Family First in Flint. We have never had any issues with them, but I'm gonna tell you what Walgreens I can't wait until December I will be changing. Rest assured, I will be reading the reviews on the next Pharmacy before I choose for 2027. Other thing every time I've been here there's been at least one other person in line that goes through what I'm going through and if you talk to people that are in line and ask them if they've had a easy time here 7 times out of 10 you're gonna get (No the same stuff they don't notify you when it's ready and if you called to find out if it's ready, they'll tell you it's ready, but it's not ready). The lines are long inside and outside doesn't matter. Well, I hope you don't have to go through what I've gone through to realize how bad this (Walgreens Pharmacy on Reick Rd. on South Broadway 5415 in Tyler Texas) is.

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    Walgreens
    Walgreens
    Walgreens

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    CHRISTUS Trinity Clinic Urgent Care - The old radio shack building

    CHRISTUS Trinity Clinic Urgent Care

    3.3(9 reviews)
    58.5 mi

    I brought my mother to CHRISTUS Urgent Care in Sulphur Springs after she slipped and fell and was…read moreconcerned she may have injured her knee. Unfortunately, the overall experience was very disappointing. From the moment we arrived, Christy at the front desk was rude and unprofessional toward my mother. That kind of attitude is unacceptable, especially when someone is already hurt, worried, and coming in for medical help. Heather, the nurse who took my mother's vitals and asked what brought us in, was kind and professional, and I do want to acknowledge her for that. The visit became even more frustrating when the nurse practitioner came in and told us they did not have an x-ray machine on site. We were also told he would not order an MRI or outpatient imaging for her knee, even though it was Saturday and her primary care physician's office was closed. We were not expecting miracles, but we did expect a more helpful plan, better guidance, or some direction on how to get her properly evaluated. I understand that urgent care facilities have limitations, but patients should still leave feeling like their concerns were taken seriously. Between the poor front-desk experience, the lack of imaging availability, and the lack of helpful next steps, this visit left us feeling dismissed and frustrated. Based on this experience, I would not recommend this location. What made the experience even more frustrating is that we later found another urgent care that was willing to evaluate the injury further and help with imaging options. That tells me we were not asking for anything unreasonable -- we were simply trying to get proper care after a fall.

    $120 just to walk in the door then by the end of our 5 min app walked out paying almost $190…read more Our 6 month old Son has a sore on his mouth and was told to keep using the cream we were already using. Told them he has a bad cough and they ignored it. Front desk lady was very short with us when we called about the wait time. The wait was very long with only one other person ahead of us.

    Exceptional Emergency Center - emergencyrooms - Updated September 2026

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