I have not been a fan. They were very difficult to schedule - even telling me I have to apply to be a patient and they would let me know if they would accept me. I told them my insurance said they were taking new patients, and she said they were but would still have to apply and be accepted.
I didn't even need to be seen, I only needed a referral for a dermatologist. I let them know and had to reschedule the appt I did need because they were messing around.
Flash forward to today, I got to the appt I did need and TIMA failed to send the referral. They told me I could wait 20 mins or pay out of pocket - but why would I do that when I had insurance and went through all of this for the appt?!
On top all of it, they entered my number instead of the fax for the office - and they just keep putting me to voicemail when I call and ask them to fix it. They've called me almost 25 times in the last hour or so. read more