i have been coming here for years and my children . i also got my parents to see the doctor here as…read morewell. i love it when i walk in and say hi and they might not remember my name but they remember my face. they treat all of us like we are there family and they care about all of us. thank you community care to staff and doctors.

I don't recommend them ... Their customer service is so poor! I requested a refill for my…read moredaughter's prescription and it takes almost 2 days to get it. They didn't even call me back after all the calls and voicemail that I made. They don't care enough once they got your money, you're on your own unless you are so persistent and get mad for not returning you a call / information on what's going on. They don't even know how to handle a complain. Their reason was they were so busy with patients that's why they weren't able to attend me! Wow! How about, improve your customer service! And do something about it in the future... Well! We're not coming back there and nor my friends and family and anyone who will ask my opinion. They need to be professional enough to at least inform me or a little call me back before the day is over! It's not a type of community care anyone would like to experience. Aà patient don't need to wait more than a day to get a simple refill / prescription!! Without even knowing if she'll get it or not!

Staff is amazing and care about your recovery Receptionist…read moregreets you with a smile each time

$400 for one visit. Now they want more. They say they will look into it, while I still have a…read morebilling company breathing down my back. Find someone else. This appears to be a habit with them.

Every time I've been here I've had to wait an hour plus just to get checked. Never has it been a…read morefew minutes how they say at the front desk. I'd recommend checking some other places before settling for Fall River Medical. 10-30 minutes is reasonable but when you're waiting an hour to and hour and a half it's kinda ridiculous.

I LOVE Fall River medical~ Dr Nordman is literally an angel in my life and I adore her nurse Kamry…read more They are the best and they made my delivery so seamless and wonderful. I love that Dr. Nordman can be my baby's pediatrician too! I have had some issues with the front desk staff, they aren't super friendly and they've scheduled me wrong... but it can't take away how grateful I am for the medical professionals! I met with some of the other providers too and they are also fantastic.

Dr. Jones was my OBGYN. He was amazing throughout my pregnancy and when I had a complicated…read moredelivery, he skillfully and quickly handled a very scary situation without worrying me. (I'll spare details) He absolutely saved my life, without me even knowing that I was in trouble. I was focused on my brand new baby. He is also our family doctor and pediatrician. He always makes sure that we know the science behind things. He gives out his cell phone number and always texts back right away. I've never had to wait more than a few minutes for answers to my concerns regarding fevers, broken bones, infections- everything. David Day is also awesome. We don't see him as often but when we do, we are always pleased. I suppose, by way of constructive criticism, I would say that I'd prefer a designated "sick" side of the waiting area, rather than everyone being just mingled together.

Dr Jones himself is quite amiable and has a good bedside manner However, I recently phoned for…read moreinformation on my files and the reception desk was not forthcoming coming with even a first name of themselves that I could document for my files. Later in the conversation she said , I am not required to give you my name. I am the owner! The woman was pretty rude and arrogant. I have to drive from Idaho Falls to Rexburg to see my sweet Doctor. However, I don't have the energy to protect myself from this "owner " woman. Sadly I am now searching for a nearby General Practitioner. Dr. Please don't let the owner work in the office

I recently got a Jock itch infection; the pain and itchiness was like Satan taking a metal poker…read moreand stabbing my bunghole repeatedly. I was somewhat fine during the day when I could occupy my mind with random things, but nights were like a descent into the jaws of unrelenting agony. In the midst of my despair, I googled dermatologists in my area and found Doctor Bagley. I called to set up an appointment and the receptionist was eager, professional, and cordial when I requested a consultation for my fiery bunghole. Upon my first visit, the nurse was lovely and very empathetic. Dr. Bagley himself was exceptionally professional and fun, which was a welcome surprise to someone whose anus felt like the central gathering for a party of fire ants. He gave me comprehensive instructions on how to eliminate symptoms so I could finish my school finals with more than two hours of sleep and gave me a prescription for an anti-fungal pill that cleared all symptoms within two days. I had several follow-ups and each time, he was just as fun and professional. He even gave my wife and I sunscreen samples because I mentioned she burns easy. Thanks Dr. Bagley and co. for what you do!

Excellent staff and service. Had a procedure done here, and I could not be happier with the…read moreservice, professionalism, and friendliness of the doctor and nurse. If you have any issues with your skin, use this clinic!

I've been to Upper Valley Family Medicine twice now and I think I finally found a doctor and staff…read morethat I will be coming back to for a long time! The office is very clean and new, the wait times are minimum and the staff and doctors are excellent, very friendly and professional folks. The two occasions I went there I was a walk-in and they got to me within 10 minutes on each time.

Dr Hansen and his staff are friendly, professional, knowledgeable and helpful. I recommend them all…read morevery highly. They made an uncomfortable situation much easier.

Dr. Hansen and staff go above and beyond to take care of their patients. They make you feel like…read moreyou are the only person they are caring for at the time. Dr. Hansen really helped us when we needed it! Highly recommend his services!

Dr. Hopkin has been taking care of my family for over a decade, and even my husband's family since…read morebefore he was born! For a while, even though we no longer live in Rexburg, we made the drive from Idaho Falls for a long time just because no one cares like Dr. Hopkin. We lived in Burley for a while and I did not find one provider that could care less about me. So even then, I'd plan trips to see family around when I could also see Doc if I needed to. He's so considerate and funny! He makes the awkward things less awkward (like my very first pap/mammogram). I was pretty sad that he no longer does baby deliveries like he used to. He was even the first one to suspect my mom's first brain tumor. She'd been to several doctors asking about her vertigo, etc. But Doc made her go get an MRI which showed the tumor. His discovering it allowed her another 2 years of life. Most of which was fairly normal, considering. The only reason we don't go now is because we have new insurance through my husband's job and Doc is out of network. That being said, sometimes we go to him anyway to get answers if we think our regular doctors aren't taking us seriously enough. On top of it all, Dre, the receptionist, has been there for years and she has always been wonderful.

I love Doctor Hopkin. He is extremely knowledgeable but also treats you like a real person (he…read morereally deeply cares) and he can explain what's going on in simple normal language so you understand.