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    Main Street Physical Therapy

    5.0 (1 review)
    Open 7:30 am - 6:00 pm
    Updated 2 months ago

    Services - Main Street Physical Therapy

    Physical therapy

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    3 months ago

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    Ask the Community - Main Street Physical Therapy

    Wright Physical Therapy - Rigby

    Wright Physical Therapy - Rigby

    2.3(3 reviews)
    0.1 mi

    $400 for one visit. Now they want more. They say they will look into it, while I still have a…read morebilling company breathing down my back. Find someone else. This appears to be a habit with them.

    A deeply disappointing and unethical experience…read more We completed all required paperwork prior to the appointment and were given multiple pricing/payment options upon checkout. After being clearly informed that paying out of pocket would cost significantly less than going through insurance, we chose to pay the full "cash pay" amount using our HSA card. Despite that, the office inexplicably billed our insurance anyway -- resulting in a surprise bill arriving two months later. When we contacted them for clarification, we were met with confusion and disorganization. None of our other appointments were recorded in their billing system, effectively erasing any trace of them and implying we had paid "under the table" -- seriously inaccurate especially considering payment was made using a traceable HSA card. Also, being told we did not pay the correct amounts regardless of that being the amount paid during checkout and having been told by the Therapist himself. When we followed up after receiving the second bill, we were dismissed with, "You signed the insurance paperwork, so you owe it," ignoring the fact that we had already paid in full based on the price given to us at the time of service -- and that we were told the issue would be resolved when we first contacted them. This is either gross incompetence or an intentional bait-and-switch tactic. Either way, the result is a breach of trust and unacceptable customer service. I would strongly caution others to get everything in writing, triple--check what you're told at the front desk, and be prepared for potential billing games.

    Symbii Home Health and Hospice

    Symbii Home Health and Hospice

    2.7(3 reviews)
    16.1 mi

    I can't say enough about Fred. Symbii Home Health in Idaho Falls. He go above and beyond every…read moresingle day, not just providing excellent care, but truly seeing patients as people, not just a number. Home health can be challenging at times, but Fred handles everything with patience, kindness, and genuine compassion. Knowing my mother in his care gives me incredible peace of mind, even when I'm far away. He is the kind of nurse everyone wishes they had, professional, caring, and genuinely dedicated. Symbii is lucky to have him!

    Symbii Home Health and Hospice has two agencies. One for terminally ill (hospice) and home services…read more(Home Health). This comment pertains to the latter but should be considered to possibly reflect the Hospice service. HH is operated by staff that are essentially incompetent in many topics of health care and maintenance. They listen poorly and understand less. It is pitiful when you go the extra mile to explain and they misconstrue and become defensive. PCP providers essentially phone it in, visit reports filings for some take a month, and requests are garbled. I had 2 PCPs. Both were nurses. The first moved on, I complained to the point where I no longer would see him. Both appeared to be phoning it in on a regular basis without accomplishing tasks for the actual benefit of the patient. Both used cut and paste paste histories with out addressing current and neglected pressing issues. The positive factor was one Wound Care Nurse who treated me at another agency, but quit that for Symbii. He was competent and diligent but quit seeing me for inadequate reasons. He was good, but the house is on fire. You should get the point. Avoid Symbii, if using Symbii, check patient progress and possible negligence.

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    Main Street Physical Therapy - sportsmed - Updated May 2026

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