I was a patient at Promontory Point Rehab Facility in Ammon, Idaho from October 14, 2024 to October…read more30, 2024. I received outstanding care from the Nursing staff, CNA's, Physical and Occupational therapy, Physician Assistants, and a very kind Doctor-Dr. Scott Taylor. I had an extensive and very complicated right hip revision surgery(where a metal femur rod was removed, screws and nails were removed), and then the whole thing had to be turned into a total hip replacement along with more hardware installation-a new femoral rod, screws, and a banding around the femur bone-where a " stress fracture" was located. I also was born without ANY left hip socket-and endured 6 surgeries-in almost every decade of my life! All in all-I had endured a LOT of post-op pain. In the acute care hospital-where my Surgery was performed, ( in Pocatello, Idaho) I stayed 5 days-but suffered in incredible pain! They could not medicate me for pain because my blood pressure was low. I never had this happen to me before! Anyway, the Nurses ignored my pleas for pain medicine, and some said "I was disturbing the other patients". Anyway, thankfully-Promontory Point had a bed available, and I was transferred to this wonderful rehab facility. It felt like each Nurse knew the pain I was going through. Each of them was so very caring and compassionate-and they did everything to help make me comfortable! They did whatever they could to keep my pain down to a minimum, and I was so thankful to them! The facility was clean, I had a very nice room. The CNA's would answer your call light-almost immediately. I felt like each employee LOVED their job! I was overjoyed with the overall care I received. Physical therapy and Occupational therapy, were very encouraging, and it felt great to make progress and become stronger. There were crafts to participate in-which made it fun, and you could meet other patients if you wanted to. The meals were good, and always arrived on time. Compassion is key to anyone suffering from surgery. I found out that a couple of Nurses had Hospice experience-which made me admire this place even more! If I ever need another major surgery again, I would pick Promontory Point in a heartbeat! Thank you to ALL who took such wonderful care of me! You have left a wonderful impression on me-and even though I was also an RN ( years ago), all the employees at Promontory Point-took care of me as if I was a family member! Isn't this how you want to feel when you are scared, and in pain? I give Promontory Point a five out of a five star rating. Sincerely, Kathy Clark, RN ( retired).

I cannot say enough about Promontory Point. I just moved…read morehere and had an episode landing me in E R. I knew nothing about this area..zero! Time came for me to move to a rehab facility...I picked one and fortunately it was the right one for me. All I can say is....I was treated so well I almost didn't want to go home..lol The nursing staff was wonderful, the CNA's were so attentive. Physical Therapy and Occupational Therapy helped me more than they know. The food was always good ( except for canned spinach)..good size portions too. The best part ...I had my own room ;-) I give this facility a 5 star rating. Barbara

Wife had surgery, after sugery she needed rehab. First two days there she received no care or help…read more Her call light did not work so when she needed help no one came in to see her. I discoverd her call light wasn't working and notified staff. One of the nurses trhere Monica was very rude and uncaring. The rehab staff was also rude. Place was not very clean and looks like it could use a refresh. I wouldn't reccomend this place to anyone.

If I could give a minus 10 I would. Absolutely the worst staff and care I've ever seen. The staff…read moreis rude and on their phones more than they work. Don't take someone you love there.

They have helped me over the past year. They are patient…read moreand all the staff is very friendly. Each time you arrive you are asked how you feeling today. From not able to move my shoulder with out pain to a knee that kept me from walking normal. Love this place glad I found it. Joyce

From the owner: No matter what area of the body troubles you - neck, shoulder, back, knee - Rigby Physical Therapy…read morehas an established history of helping individuals improve their quality of life. Rigby Physical Therapy can help you move freely again without pain and discomfort and feeling renewed and ready to move on. Rigby Physical Therapy can even help you prevent an injury altogether. Because Dr. McGary has received specialized education in a variety of sciences - physics, human anatomy, kinesiology (human movement), to name a few - he understands how the body works and how to get you moving again.

I sought treatment at this facility in Chubbock. The intake councilor said she checked my insurance…read morecoverage and I would need to cover my deductible then I would only need my regular co-pay. After 3 weeks of treatment, they closed the doors. I am now stuck with a bill of thousands for testing that not only puts me in deep debt, but also leaves me without a treatment program. I don't know how anyone can afford this place's program. My insurance company told me they don't cover the testing because it's out-of-network... A detail that I'm sure was simply overlooked by the treatment office staff. But I know the Renaissance Ranch got paid. My councilor was awesome, and the program seamed well planned. But I wasn't afforded the time to find out, and now I've got to setup payments for the next two years. If this place helped you, I'm glad for you. They didn't help me. In fact they set me back.

Dave, who owns the renaissance ranch has helped my dad in a lot of ways. He has always been there…read morefor anyone who has been in need of finding a group that understands each other's struggles. 4 Years ago my dad relapsed and Dave personally came and told me it's going to be okay and my dad was just very sick right now. He made me calm and took care of my dad. He never gave up on my dad. Dave has purchased Holmes for men to recover with other previous addicts. He had atleast 3 Holmes for males and 1 for females that he had purchased. He helped them all he could. His staff are really talented and help in anyway they can. If it weren't for the renaissance ranch my dad wouldn't be where he was today. They host alcohol free chuckars baseball night events and give away lots of awesome swag at every event they do. Don't be afraid to seek help.

IF YOU HAVE ANY BODILY PAINS, THESE ARE YOUR SAVIORS…read more Never having been to physical therapy, this was a stretch for me, but the pain I was dealing with due to my plantar fasciitis in both heels became excruciating. A friend told me about the amazing results he got with "dry needling," so I decided to get a referral and give it a try. From the get-go, the entire operation was impressive. Karen, who does scheduling at the front desk is a gem, everyone at the site was friendly, supportive and encouraging. Kaya, the therapist I worked with, was very informed about the needling procedure and a real pro in the process. She gave me exercises along with the needling process, and after just three treatments, I was virtually pain free. I wish I had heard about this process like A YEAR AGO, so that I could have avoided all that time of hobbling around in pain. A great staff, a super find. Couldn't recommend more highly.

Used Four Pines for PT on multiple occasions and found everyone to be professional, knowledgeable…read moreand client focused.

The staff at Premier Therapy Services are the best! They send you appointment reminders, no long…read morewaits to receive their services, best of all they work long and hard on you! Each day I leave knowing that they have found every weak spot in my body and I'm totally exhausted. Each morning after the therapy I feel stronger and ready to tackle life responsibilities. They are great!