This entire practice is a joke. Kody Tew is hands down the worst "provider" I've ever met. He…read morecouldn't care less about what the parent (me) has to say about their child (the patient). He interrupts, talks over me, visibly doesn't pay attention, and obnoxiously smacks his gum while he's talking. He loves to talk about himself and his family more than listening to what his patients have to say. Plus the office never called us to go over xray results. The front office is no better. Twice they overcharged me, and they messed up my son's appointment by mixing up his name/DOB with someone else's and then we had to wait around 45 minutes to be seen because they had to change the appointment time because of their mistake. You couldn't pay me to ever set foot in this office again. Kody has no business working with other humans, and the front office is completely incompetent.

I would highly recommend Dr. Simpson. He has been an awesome provider. My 12 year old son suffers…read morefrom a disease called CRMO and has had a problem with an infected scalp for 3 1/2 years. Dr. Simpson has gone out of his way to help my son and we are very grateful. He diagnosed my son with an unheard of condition and has almost cleared up the infection completely. Not only that, he has offered to do a surgery to fix the bald spots all over his head. Thanks Dr Simpson, you and your team are amazing and we appreciate all you do!

Since I have become a patient here I feel as if I have received the very best in medical care. They…read moreare professional in filling prescriptions and ordering tests in a timely manner. The office staff is professional and Carmen Radford, nurse practitioner, provides excellent care for me. For example, she gives very thorough instructions about when and why a medication should be taken in a certain way. By following her instructions, some of my medications have worked more effectively. I would recommend this office to anyone who has Medicare or is in need of a Family Practice physician.

From the owner: Medicare and Family Practice is a medical practice serving patients in Idaho Falls, Idaho. The…read moreMedicare and Family Practice team, led by Family Nurse Practitioner, Carmen Radford, offers services including depression treatment, high blood pressure treatment, women's health exams, men's health exams, obesity counseling, birth control, pediatric care, diabetes care, and much more. In the state of Idaho, a Nurse Practitioner can operate a fully independent medical facility, from which she can prescribe medications of all types, order and interpret diagnostic testing, and provide the same types of treatments that physicians provide. At Medicare and Family Practice, the focus is placed squarely on the patients and their specific needs. The team at Medicare and Family Practice wants to be the patient's first choice in medical care, and they work hard to earn that trust from their patients. Each patient's needs are addressed promptly, with courtesy, and with compassion. Medicare and Family Practice understands that patients have options, and they will always strive to keep their patients well cared for and healthy. Call or click 'Book Online' anytime to make an appointment! Learn more about Carmen Radford, FNP, here.

Great service and nice doctor and is a nice office great for old and young people 100% recommend if…read moreneed. A family medicine doc

I would not recommend Jones Family Medicine…read more It is very difficult to get a prescription filled. Multiple calls to the office try and stop by no one is at the office. He is not even always there during office hours. A very frustrating experience. And then there's billing, just got 2 bills in the mail from service provided over a year ago. And 2 more bills that I had already paid that I had to show receipts that they had already been paid. I always pay my bills and on time, wish this had been a different outcome, I would never recommend his office with this service.

I had the opportunity to spend a significant part of this year evaluating the Idaho Falls/Eastern…read moreIdaho medical system. After double bypass open heart surgery (CABG) at EIRMC performed by Dr. Riveron with assistance from Logan Cutts, normally the cardiologist would do followup, but Dr. Riveron was a visiting physician helping out for a week. I had the pleasure of having Logan Cutts do my followup for the next ten weeks. The first post hospital followup had Logan enter the room, glance at his notes, and say "Lose 20 pounds." Not a suggestion, a statement. His kind, but blunt statements were impactful and effective. (I've lost 25 pounds since then.) I had significant blood pressure issues after that and Logan adjusted my bp meds to keep it in line. He also advised me on cardiac rehab, saying I should delay it until other rehab could be done. His manner was friendly, informative, and calming during a tough time. While in the hospital, I heard many times - "Logan? Everyone knows and likes Logan!" After ten weeks, I had found and had one visit with my new cardiologist (my previous one had retired), so Logan passed me on giving me best wishes and continued health. It was a great heart followup experience!

I have always received excellent & detailed medical advice ‼…read moreI look forward to seeing your "Medical Providers" again ‼ THANK YOU - - -

Great bunch of Ladies here! They greet you with a smile when…read moreyou arrive. Sunny is a very considerate and caring Nurse Practitioner. Her assistant is awesome! It's just a really nice place to go for health care! Glad to grow old with these gals! I'm in good hands

This office is a COMPLETE train wreck. You cannot get a hold of a single person--ever. Their phone…read moresystem is a cruel joke: endless menus, dead ends, and not a single human voice on the other side. Honestly, why even have a phone number or staff if nobody ever answers? Might as well replace the phone with a brick--it would be just as useful. It's beyond frustrating and absolutely unacceptable. Patients deserve communication and accessibility, not a maze of voicemails and silence. Who wants a doctor you can't even reach? The whole setup screams incompetence and indifference. If you enjoy wasting your time and blood pressure skyrocketing, give them a call. If you value your sanity, RUN AND DONT LOOK BACK!!!!!

Medically they are good. However, avoid this place like the…read moreplague as every visit requires weeks/months of follow-ups corrections to their billing = simply not worth the time & aggravation & unnecessary (extra?) payments. As this has been going on for at least 3.5 yrs & is getting worse, I dread to think what the future holds!! :( If you doubt me, then looks at all the reviews on Google Maps

I've been seeing Dr. Mayo for some time now and couldn't be happier with the care I receive. He is…read moreknowledgeable, attentive, and genuinely cares about his patients That said, the administrative side of this office leaves a lot to be desired. Any time I need a referral, prescription refill, or follow-up communication, it takes multiple phone calls and several days--sometimes longer. It's become a consistent issue, which is incredibly frustrating when managing ongoing health needs. Every time I raise the concern, I'm told the delay is due to the pharmacy. However, other members of my family--who use the exact same pharmacy--never experience these issues. It's pretty clear the problem doesn't lie with the pharmacy. I truly value my doctor and will continue seeing him, but I hope the office takes steps to improve the efficiency and accountability of their support processes. Patients shouldn't have to chase down basic care needs after leaving the exam room.

I'm very happy with my results and with the fast, efficient and pleasant manner in which I was…read moretreated. In addition to that, the office is very attractive.

From the owner: Coolsculpting fat loss, checkups, emergency careread more

I changed primary care physicians a couple of years ago because my PCP left the practice. A few…read morepeople recommend Dr. Shane Machen, but one friend told me that both she and her 89 year old father's experiences with him were NOT GOOD. Boy oh boy, do I wish I had listened when she warned me away from Dr. Machen. I am 65 years old and never in my life have I been treated so disrespectfully and rudely by a medical provider. To be fair, the first two appointments with him were fine. My husband's appointment with him was fine. But today's appointment was awful. I left very much shaken by his behavior, which was unprofessional and extremely rude at best, and borderline brutish at worst. We were discussing a particular medical issue, and he quickly landed on what he thought was the cause and recommended a course of action that I did not believe fit my symptoms, and that would not work for me because I am a whole-food plant-based vegan. When I told him I was vegan his response was "you're taking this vegan thing way too far!" 4 1/2 years ago I adopted this lifestyle because my kidneys were failing and I was headed towards dialysis and/or a kidney replacement. With the encouragement of my Nephrologist I made dietary changes, and my kidney function has nearly doubled, plus most of my bloodwork results improved quite dramatically (A1C, CRP, GFR ...)! The doctors and NPs at the kidney center have been exceptionally kind and encouraging and applauded me for taking my health seriously and learning and applying a new way of eating to significantly improve my health. But, according to Dr. Machen, I am taking it "way too far". Never have I ever had a Dr. attempt to shame me for dietary choices that are clearly working, for asking questions and advocating for myself, and for doing the right things for my health. There were more harsh and disrespectful things he said to me during today's appointment (which I have documented elsewhere), but this review is getting far too long so I will wrap it up. I will end by saying that if you want a doctor who CONSISTENTLY provides good care, someone who listens and allows you to ask questions that may be challenging for them but who treats you respectfully nonetheless, and who is capable of putting their ego aside to provide kind and compassionate care, then I STRONGLY ADVISE YOU TO GO ELSEWHERE.

The providers at Machen Family Medicine are incredible and care so much about their patients. All…read moreof my family are patients and have been extremely impressed.

Up until today, I had high regards for this practice. They treated both me and my late wife, she…read morepassed away on the 4th of July in 2021. I'd been bring her service dog with us and now with me because any change in her routine would be harmful to her. She was my wife's service dog for twelve+ years. I could see a problem if she was a large dog but she only weighs in at 7 pounds. She sits on a chair and very quiet and now they decided after almost two years she is no longer welcome. Time to make a change. I will miss everyone there, but then again something's going on, all new front end staff, not at all as friendly as in the past.

We have been patients here for years. The past year we can not get anyone at front desk to answer…read moreour phone. Two years ago I was told to go to their physical therapy department for my shoulder's pain. 9 months and hundreds of $$$, no relief and no extra plans were offered. I went to another office, and within a week I had answers and a plan for a solution. This business has grown to a point they can not provide quality care in a timely manner. Great staff members, just no organization or follow up.

I'm beyond pleased with my first visit as a new patient of Dr. Wilford at the Channing Way Clinic…read more The care, kindness, and professionalism from the nurse and office staff were truly exceptional. I am so very thankful to have found such a wonderful team! I highly recommend giving them a visit.

Dr Wilford and the team here are kind, thoughtful and caring. I would highly recommend.read more