Recently purchased life insurance through Curtis. He is one of the most professional individuals I…read morehave ever met. Extremely knowledgeable, professional and most of all caring. I didn't know much about the products, and he was very patient answering all of my questions and ensuring I had what I needed. I will definitely contact him in the future for my insurance needs. He offers all types of prices and plans, so if you need any type of insurance, contact him, he's amazing!

I had the pleasant experience of working with Curtis to purchase a life insurance policy. He was…read morevery personable and made the entire process quick and painless!

I've had my car insurance with them for several years and always had a positive experience when…read morecontacting them. Brigitte Llanos always helps me with any questions or changes to my policy. Thank you!

The customer service was great! Mrs. Briggite helped me a lot! She gave me the information in less…read morethan 30 minutes and she answered all the questions that I had. I'm very grateful to the staff at Katy!

The team at Jerry Kroll State Farm Insurance is top notch. Yvette and Alicia have served as our…read moreinsurance agents for many years providing excellent client service, cooperation and the best attitude in the business.

Jerry Kroll has been my State Farm Insurance Agent for home and car for years. His staff is ALWAYS…read moreready to help; they are polite, efficient, and experienced. I highly recommend Jerry Kroll for any and all insurance needs.

Made a online insurance request for my vehicle, very great service from Jenny Lopez taking me step…read moreto step on the process. while they couldn't do much on their end from my history I was glad they tried every option and great personality on her. Keep up the great work!

My wife got into an accident, which left the car drivable but with an open trunk that won't stay…read moreclosed. We spoke with Robin and an agent about the process. We were told to choose any shop we trusted, along with some locals that they work with, and our car was in the shop the next day. They also arranged a rental to pick us up from the shop, and send us on our way until the car was finished. I never saw a single bill, State Farm handled everything, with absolutely no issues! I couldn't recommend Robin and her team enough.

Tried the renters insurance but they didn't offer automatic withdrawal as a payment optionread more

From the owner: Our mission is to become you first choice for all of your insurance needs by establishing a…read morepersonal relationship with you & helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renter's Insurance and Life Insurance throughout the Katy, TX area including Houston, Fulshear, Richmond, Brookshire and Cypress, TX. When the unfortunate incidents occur, we pledge to be there to assist you - through the good and the bad. License #: TX-1570961

I was in a rush to get my new policy and Tam did not hesitate to help me out on a Saturday. We had…read morea quick call and he had me settled within 20min. Knowledgeable and cleared all of my questions. He was a great agent to work with and I would definitely recommend him to my friends and family

I talked with Tam Tran about a homeowners policy since my current policy is set to expire later in…read more2026. He was very responsive and took the time to answer all questions that I had for him. Unfortunately, his firm was not covering homes in my zip code, but I will try again again next and see if my zip code qualifies because I was pretty happy with the service and feedback that I got from Tam.

Michelle and Cassedy were so Helpful professional and had…read moreour best interests at heart . Fast service. Helped my parents get AMAZING low rates on home Insurance. Highly recommend ! FIVE STAR SERVICE!

The WORST company I have ever delt with. In 2022, their agent did not renew my policy in a timely…read moremanner which cost me an additional $87.02 on my homeowner policy. The customer service has gone from a 10 to a negative 5 since 2000. I have asked the owner Adam Rust to release my homeowner policy with Allstate so I can move the policy to a different agent. Adam refuses to release my policy saying that "We had one hiccup with the price of an Allstate policy that we had no control over in the beginning after getting you a policy that was less than what you were paying and that employee was let go." To Adam, $87.02 may be a little hiccup; however, we work hard for our money and do not feel that $87.02 is a little hiccup. Do NOT waste your time with Helix Insurance Group - YOU will not be satisfied!! Yvette Haas

VETERANS BEWARE OF GEICO!!…read more Today Geico sends a txt saying they're raising my rate from 442.00 a month to 1150.00 per month ( coverage for my wife, son and I on two vehicles- one is paid off, one is financed with GM). I called them and they had my 24 year old college student ( on deans list) as driving with a permit which he has not since he was 19. They updated his info and then it went to 1800.00 a month!! I laughed. I then asked if they remove me from the policy as I am a disabled Veteran and don't drive any longer ( I'm the only one in the family that had several fender benders causing the rate to go up). Get this! The agent says well you will have to surrender your license to the motor vehicle division, then provide proof. He actually said that. Just to entertain his comment and not surrendering my identification to anyone) I said ok I'll do it Monday. He stumbled then said well it won't make a difference in the new rate. Keep in mind my son and wife have never had an accident or moving violation EVER. I do not need to surrender my DL. If they were concerned of me driving and got into an accident it simply wouldn't be covered by them. Period!! What a crock. They claim they support vets. Then I told them we definitely would not be renewing our policy. If I did I won't drive period. ( like I said don't need to drive at all wife can) they said I couldn't do that I said watch me. They said I would have to surrender my drivers license to DMV and provide them a copy of it. I said maybe with Geico but you're on notice I'm shopping this first thing tomorrow and if I have to not drive for a year or so until one of them is over 3 years old so be it. They then said well i let's see what we can do. Raised all the deductibles and bare minimum coverage treating me like it was Christmas said 887.50 a month. I said have a great rest of your day. Any advice here? Obviously going to shop and adjust to whatever. We got a new quote from State Farm for within 50.00 of our policy with Gecko..I didn't spell it wrong there colors change with the climate..

Terrible customer service. Whomever is running this company, needs to move on. the app is…read moreterrible. customer service doesn't answer.