Ray Fogleman is extremely unprofessional. Please avoid doing business with this company at all…read morecosts. I called to learn what kind of insurance we would need as we have just started a non profit group for youth athletic fundraising. From the start Ray acted as if we wouldn't be able to afford a $1500/year policy, and sounded aggravated he even had to speak to me. Rather than answer my questions he informed me that we do not meet their "client profile" and then hung up on me when I asked him what their "client profile" was. Completely rude and terrible service.

I own a business here in Houston and I was recommended to Texas Insurance Agency by a friend of…read moremine and I have been impressed with their responsiveness, professionalism and friendliness since I have been with them for almost 18 months now. Frank Hursh and the entire staff are always ready to help and they are quite knowledgeable regarding policies and they work to get the best plan based on your situation. Great Agency!

We have a small business and we are insured through Great Southern Agency. They are great to work…read morewith and contacting them with any questions is always a quick email away. We've been with them for about 3 years now and have had nothing but great customer service, and we plan on being with them for a looooong time.

Great Southern Agency is as good as it gets!! Apples to apples they delivered on price, coverage…read moreand service. We didn't think our 10+ year relationship with our previous insurance could have been beat - we were wrong. They have us covered from top to bottom and we saved a significant amount of money. They have an incredible passion to deliver the highest quality customer service. They were accurate and provided a prompt response to all of our questions. There is a tremendous amount of value in working with an agent who cares for your best interest. We will undoubtedly refer to our friends and family.

After I was his client, I had a few questions that I asked and he failed to respond to me. So I…read moreleft a review on the Allstate Website. Well guess what. Within a day, he had his secretary call me, place ME on hold, then once he gets on the phone he literally questions why I left him a review as such and let me quote him, called me "nasty". What an awful person! You can't take criticism and give prompt customer service yet you expect good reviews. His behavior was like a child.. I was appalled and immediately contacted AllState to change agents right away. I continued to stay with Allstate but I will never like a condescending person treat or talk to me this way.

I bought my first car recently, and Don's help was indispensable. He provided invaluable advice on…read morethe type of insurance that would be best for me, and affordable too. After obtaining the insurance, if I had any questions, Don was there to answer them promptly and succinctly. Allstate has the stellar reputation that it does because of agents like Don Wright!

Graylan and his staff went above and beyond to make sure I received the best auto and home rate…read more The team provided me with excellent service. They always contact me to help review my policies and make sure all my discounts are there. I strongly recommend anyone looking for auto, home, life, or business insurance to give Graylan a call.

I've delt with a lot of insurance companies over the years for both personal and business. This…read moreoffice is by far the best. They've always been professional and efficient, courteous and informative. State Farm may not be the cheapest but you certainly get what you pay for. Top notch service is hard to beat.

Bottom line Katlyn is competent and will get the job done right and in a timely manner. I was in…read morethe process of moving, purchasing a home and splitting house holds on the other side of the state. I filled in Katlyn's questionnaire and received a follow up call the next day. She asked questions to understand my situation and what I needed. What separates her from the other brokers is she offers advice to help you make a good choice and think about scenarios you may fail to consider. I also liked that the suite of providers she works with are reputable versus some brokers who may get you lower quotes but with companies that have poor consumer reports when that time comes to put in a claim. I trust her with my future needs because of my experience with her customer service. 1. Listens well 2.Offers solutions not just barriers 3.Proactively follows up 4. Plugs in well with your home buying team Did I mention she is pleasant to talk to as well! Save yourself the stress, stop searching and call. She'll help you keep Murphy at bay.

We used this company for our insurance on our new home. They said the best rate and insurance was…read morewith travelers Insurance. We trusted them and went with travelers. I decided to do some more searching on my own and found statefarm to be cheaper and have more coverage. We changed coverage to statefarm. The statefarm agent asked them to cancel our service. Linda Sexton told him that we planned to make many claims and advise him against insuring us and they did not cancel our travelers insurance. We ended up on the phone for hours trying to cancel this service because they did not cancel it. Beware they are deceitful and liars and I have the bills and emails and everything to prove it.

Compassionate professional. Meets annually to answer…read morequestions review policy. Staff is great and willing to assist. All needs met expeditiously.

I had a policy with Diego for numerous vehicles. I had a concern with my policy after an accident…read more Apparently, I was not listed as a driver on my own policy, even when the bills came to my name. Diego wanted to charge me an additional $200 to add myself to my own policy. I even had my insurance cards that came with me listed as a driver. I set up numerous appointments directly with Diego and each time I went, he wasn't there. I spoke to State Farm's corporate office, who redirected me to him again. State Farm was absolutely fantastic in dealing with my accident. Diego Cervantes, on the other hand, not so much.

Veronica is amazing she is so helpful I will recommend her to all…read moreMy family and friends

Veronica was so patience throughout the whole process. We receive the upmost pleasant service and…read moresaved money in our new commercial and personal auto policies! The best coverage and great service with saving money. They definitely have my whole business. Thank you