Always great service any time I need help. Good customer service always insures that I stay on as…read morea customer.

I've come to realize that insurance is very similar everywhere you go. Some companies have good…read morerates one year and they be bad rates next year. What I started to put my faith in and realized is much more valuable is the quality of the agent and the relationship I have with them while I'm with the insurance company they represent. Over the last few years my experiences with Morgan and her team at her State Farm Insurance Agency have been nothing but exceeded expectations. They have recommendations for every situation I am seeking advice for and it always feels good to put my money into a business that the owner is a local and charitable Community leader.

The employees here were extremely thorough in explaining my options and helping me navigate my car…read moreinsurance experience. I would recommend them highly to anyone in North Carolina looking for an insurance agent! Brandon and Melvin are the best!

Honorable, Trustworthy, & Caring... Hands down Melvin Green…read moreIII is the most honorable, professional, trustworthy, and caring agent I've ever had the pleasure of working with! His attention to detail, and expert advise offers a level of service that you can only receive from a veteran owned business. His previous experience in the military makes his work beyond exemplary, and his dedication to his clients makes him stands out from any crowd! Mr. Green has always keep my goals in mind, provided quotes that have saved me money, and has tailored my insurance to exceed my expectations. I could not recommend him highly enough!

I have worked with this agent for several years and Brittany Monsour and the other agents have…read morealways been supportive and responsive. Most recently, I had filed a claim with a vendor's insurance, which had been unresponsive. One of the agents at State Farm, Aly, helped me by following up with the other company, when that company had been unresponsive. This was something that Brittany Monsour's office did not have to do, but this extra step showed me their commitment to customer service and helped to resolve the claim in a timely manner.

State Farm has been a wonderful company to work with, but this agent and their office have not…read morebeen. This State Farm office is unprofessional and unresponsive. I have written via email to Brittany M. that I would like to cancel my policy. Two days without a response later, I call the office and spoke with Maria. Maria states she has a note there about my request, however no one responded to my email or reached out to me. Maria states she will send me an email that I need to e-sign. I advised I need to cancel for Jan 31, as I have a new policy with another company starting this date. By the end of the day, I received no email. I sent Brittany another email. No response. On Google, it states they are open Saturdays until 2 PM. When I call, I am forwarded to an 800- line that cannot assist. Instead, I will be auto charged Monday for a month of State Farm even though I have made it very clear I have another policy beginning, and have made every effort to cancel. It's funny, because they sure will respond within moments of requesting a quote, and hound you to purchase life insurance. Unprofessional and terrible service. They pride themselves on providing excellent service as a local office, but ignore you unless you're a new client or purchasing a new product. Would not recommend.

I have been with Peggy since I moved to Raleigh in 1996. Wonderful team, helpful, and good to work…read morewith. Still with them despite many moves. Thanks Peggy and Team!

This is a review of mainly State Farm and not necessarily this agent. Wow! What a scam State Farm…read morehas become! I've been with them for 15 years. They are good at taking your money, but not so good at helping you out when the time comes. For instance, I've got a roof with hail damage. The first adjuster was so rude, I had to ask for another one to finish the work... they can't come to 11 days now. This is just typical of how they are these days. I'd suggest shopping around before getting home insurance. I'd definitely pass on these guys.

We have had seamless service since my mother and I switched over to State Farm with Nick Owens. The…read moremonthly rate for my mother's car went down $100. I was able to bundle my home and auto and save beaucoup!(Boo coos $)! Nick was incredibly friendly and thorough on his quote. He made it all quite easy, who knew!! I procrastinated too long thinking this was going to be an ordeal! Absolutely not. 10/10 recommended highly State Farm & Nick Owens. The office off High House Road in Cary.

From the owner: Our State Farm office will excel in providing every customer a memorable State Farm experience that…read morewill span across future generations of customers in Cary NC. Our State Farm office will help families manage every day risk, protect and guide them through life's unexpected setbacks and lay a foundation to help them achieve their dreams. Our State Farm office will service Cary, Apex, Holly Springs, Raleigh, Durham and Fuquay Varina.

My experience with State Farm Ins. has continued to impress me. Their expertise whenever…read moreI need them for quotes or questions regarding my Ins. policies are There. Thank You!!

I switched to this agency after being with All State for all my life i.e. over 20yrs. They quoted…read moreme about the same rate as All State with a promise that as I become older customer, my premium would go down. I thought it does not hurt trying them if the rates are about the same. I received the confirmed quote, policy etc via email, but after a month they increased the premium by 50% saying that this is from the Corporate office and there is nothing they could do. They suggested that they could cancel the policy if this new rate was not acceptable to me and they even offered to coordinate with All State to make sure the policy was easily transitioned to All State. So, I cancelled the policy with this agency (and State Farm) and switched back to All State. However, when I received the refund from this agency, they deduced about 15% amount saying this is a cancellation charge, which they did not mention before cancelling the policy. I was fooled to work with them by seeing great reviews here. Not sure if all these reviews are real. But to me, this agency is just pathetic. I wish I could give them a 0 star here. I would never go to them or State Farm and would advise everyone to be cautious when working with this agency.

Fabulous staff, committed to personalized and exceptional service. State Farm places value on their…read morecustomers, and provides thorough coverage for peace of mind.

Ms. Waldrop's office did an exceptional job helping us understand our insurance needs. She was…read moreable to help save us money and offer us better services. Highly recommended.