This office is amazing...I worked with Yaslin, she was patient, professional. She explained…read moreeverything about my quote, compared and made suggestions to save me $$$. I will be working with her to move my auto insurance soon. Thank you! LK O'Steen

After nearly 15 years with Geico, I recently made the move to State Farm thanks in large part to…read morethe solutions provided by Drayton O'Steen and Wyatt Rancourt. These two gentlemen quickly and effectively solved a fairly challenging coverage scenario for me and did so while being professional, knowledgeable, and responsive. Coverage was established for my vehicles through a turn key process and all of this was delivered while still being surprising cost-effective. Overall, the professional setting / beautiful office and knowledgeable, friendly staff has won me over as a client.

I spoke with Jason after requesting a quote online. It was…read morequick and painless and he tries to make sure you get all the discounts you deserve.

Excellent service. The associate I spoke with (Costas) was very polite, helpful, knowledgeable. He…read moreanswered all of my questions and advised me well. The process was quick and easy.

Maria Gonzalez is the best. Quick, bilingual and caring ! She helped me find my insurance for $80…read moreless than my last one !

Went there to buy Insurance for 2 Cars, There was only one lady working on the phone so we sat down…read moreto wait after over 20 minutues the Lady ask us to "shut up" becuase she was on the phone, I never been so insulted from any one proving a service, I told Her that I was a Costumer that pays your salary and that is not a way to ask us to lower the voice after waiting for over 20 minutes , Insulting their custumers, Readers DON'T THINK TWICE DON'T GIVE THEM YOUR BUSSINESS. I strongly said She needs manners and get another JOB.

I was looking for a new insurance carrier for my home an stumbled across All Trust FL. I was…read morefortunate enough to get a call from Yuliia Danylishyna who made the process quick and painless. She placed me with a company I had been insured with in the past which pleased me. I highly recommend Yuliia for her knowledge and professionalism.

Thanks to Jorge and the team for helping answer all our commercial insurance questions and…read morerecommending suitable coverage. It was great to have a local Sunny Isles team that understands the needs of fast growing FL businesses.

this company is the worst if i can give them a zero star i would if your thinking of car insurance…read moredon't pick direct auto they will not fix your car and they will fine any excuse not to fix your car please dont do it they're a scam!!!!!

Not sure if i have the right location for Miami zip codes. My complaint is about customer service…read more KAT (he/she) was rude, unpleasant, arrogant and condescending, when i told her i was gonna complain about her in the survey, she made sure i didn't get the survey by hanging up. Then i called a few more times to put a formal complaint about the call and escalate, but all other agents like John and some other guy teamed up to make sure my call didn't go through, and also hung up on me several times. First day of the policy! Great representation of Direct Insurance / Allstate, great service! Hopefully the crappy service ends here. Feel free to contact me about this, i have the calls, date and time!

I definitely recommend arriving as soon as this location opens, as it gets very busy…read more When I visited, there wasn't anyone available to direct people or explain the process, so be sure to take a ticket as soon as you arrive. Also, it's a good idea to bring cash, as there's an additional fee for paying with a credit card. I arrived around 10:00 a.m. and ended up waiting about an hour. Planning ahead can make your visit much smoother.

Absolutely terrible. How can Florida allow this? They are supposed to open at 8:30am according to…read morethe Miami-Dade DMV website. It is now 9:15am and there are more than 25 people in line yet they are still not open. They find opened at 9:15. The "take a number" machine was out of numbers, further delaying service.

Excellent fast and profesional service, walk in, to my luck I was the only one! they have 5…read morewindow all full staffed, maybe this was at 1345 on a Wednesday? Great experience with Jannet!

The parking situation at this place is horrible. The staff…read moreis even worse. This actually happened at this place today. I came in with my friend who needed a disabled parking permit. We had the required state disable parking permit form filled out and were ready to do business. Asked the lazy clerk behind the window doing absolutely nothing at far end of the store if they were taking customers by number b/c after being there ten minutes all of the customers at the counter were just standing there and people waiting to make their transactions were standing around behind them on top of each other. Lazy clerk tells me, "No," and proceeds to go on doing nothing. About five minutes later and the same customers patiently waiting for service, one of his co-workers starts calling numbers. I ask her why lazy clerk guy told me they are not taking customers by number and she says, "He's not calling customers by number." Then, five minutes later, lazy clerk guy starts calling out numbers to serve customers. He goes thru the numbers before ours and no one steps up to his window. He calls the number we took, I go up to him, start the transaction, and then he says someone else had a number before me and he takes them. While I am dealing with Mr. low I.Q., they call the next number after me and I tell the clerk who gave me the asinine answer to my question about calling customers by number and she looks at me and says they called your number and you did not come up and then ignores me while another customer is in front of her.. I tell her this does not make sense and we came in to get the disabled parking permit. Then, the customer who lazy clerk guy took after he started transaction with me goes away and lazy clerk guy leaves his window and walks into another room away from all of the customers. Finally, the other clerk who ignored us calls us over. The whole time we are talking to her, she does not even look up even though we are both polite and friendly and my friend is disabled. We finish the transaction and leave with the decals we came there to get as well as an experience that was straight of a bad sitcom. Avoid this place unless you crave poor customer service served with a sneer from unfriendly and unhelpful rude people who could not care less about your valuable time and treating paying customers with respect. Too bad Yelp! does not allow zero stars for a review b/c that is exactly what they deserve.

I buy my hazard insurance thru Nelco insurance in North Miami…read moremy mortgage company send the payment in February for the renewal of my insurance, and yesterday that I call the insurance company because I have a problem , they told me Nelco as for quote but they never make a payment. so with out me knowing my house was with out insurance for a full year they put my money in there pockets and never pay the insurance be very careful with this company I hear from there business neighbors they do that a lot be aware taking them to court

From the owner: A Nelco Insurance Group is your one stop-shop for all your insurance needs. We offer…read more Auto,Homeowner,All types of business insurance,Bonds, Workers Compensation, ,Mortgage protection plan,Life & Health,Disability Income , Renters,Documents Preparation,Fax Services,Notary,copiers.Our primary goal is "customer's satisfaction" Don't take any guess or chances.Let's professional staffs at A Nelco Insurance Group do the work for you to your satisfaction and peace of mind for making the right choice.We are fully committed to your satisfaction .Call us at 305-981-3363 or 305-981-3372.Our fax #: 305-981-3356 .E mail :nelcoinc@aol.com and/or nelcoins@gmail.com . Our professional staffs are standing by to assist you in all your insurance needs.