I had a great experience at Beach Auto Tag Agency. They were fast, professional, and super organized. I had an appointment and they saw me right away, no waiting around at all. They don't have their own parking, but it honestly wasn't a big deal because the service was so quick. Everyone was helpful and made the whole process simple and stress free. If you need tag, title, or registration work done and don't want to waste your day at the DMV, this is the place to go. Highly recommend. read more

Great stuff- ready to help and resolve your issue, friendly, professional and quick. Reasonable waiting time, handle with great attitude and respect read more

Don't bother going here. I booked a 4:30 PM appointment through their website to register my out-of-state vehicle, clearly noting the purpose. The confirmation instructed me not to arrive until it was approved--mine was. I drove 45 minutes in traffic, waited 40 more minutes once I arrived, only to be told at 5:11 PM they don't process new registrations after 4 PM because it "takes an hour." Then why approve the appointment with those details? Neither their voicemail nor website mentioned this policy. In fact, their site says out-of-state title transfers take 15 minutes. Complete waste of time and poor customer service. read more

Beach Auto Tag Agency - Company Website - Departments of Motor Vehicles Near Me - Miami Beach, Florida

This is like the "fun" package DMV. The staff were super helpful. There was no wait. The interface with the integrated insurance office was seamless. If only every Government Office was like this. Never before have I been asked if I minded having COK on my plate. read more

This is the fastest and most helpful auto tag agency in the world! In and out, friendly and helpful. And knowledgeable

Great customer service and takes time to help customers understand what they need. Very quick to get in and out compared to Florida DMV offices. read more

Thank you install you was very helpful with helping me titleing my boating.It went fast and peaceful.

I took screenshots of their reviews to show the manager if I experienced any of what everyone had to say. For some reason, I must have thought I had magic powers and I wouldn't have this experience but when you walk through that door, you are entering a shark tank! The "Woman with the bad red hair" is brutal! I have it 2 stars because they were in time caking for my appointment but then I entered that shark tank and turned around and left . I'll go to another office BTW, is this an official Florida government office? I asked and almost got my head but off read more

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I always wanted a personal tag for my car Many thanks to the staff who helped with the paperwork and offered the SMS notification service when the number is ready. I will be happy to issue numbers for my future vehicles with you read more

Beach Auto Tag Agency - My personal tag - Departments of Motor Vehicles Near Me - Miami Beach, Florida

Friendly and efficient Staff so long line moves fast. I would have given them 5-Stars but no parking!

In a hour they didn't see 2 people total fail in every way spent more time complaining about customers then helping people I'd give less stars if I could read more

Very rude to people very slow and at the end not helpful at all For any question they answer like are just doing a favor. They don't really care if you need something or if you don't understand They act like you should know everything Just be nice to ppl will help a bunch. read more

Very unprofessional!! The ladies at the front desk talk too much, talking like they are in a party, so loudly and about their personal stuff. And when it was my turn the Colombian front lady made inappropriate comments in front of my ex husband, saying: " gave her the car as a present?! You are such a good person!!" When I paid for the car, not him. She must save her comments to herself and limit herself to do the job. read more

They charge a 5 percent fee for credit card use, which is ridiculous. Only other alternative is cash.

This is the perfect place to go if you have 2 hours to spare and in the mood for office and social employee chat while you wait this fine staff to do their work. Employees chat up without concern of clients waiting, one kept asking personal questions to a client unrelated to the matter for what he was for at the agency, took 20 minutes just chatting with him. And if you like snappy attitudes and loud employees then you must go to this agency ! And if you decide to call get ready for no one in the other line, phones don't get answered but the clients waiting have the pleasure to hear these endless tunes ! read more

Beach Auto Tag Agency - Oh yeah only two employees and 10 people waiting. - Departments of Motor Vehicles Near Me - Miami Beach, Florida

The lady at the front desk is rude to everyone, poor customer service, I rather driver further and wait in line elsewhere. She would not provide her name. read more

Of the three women serving the public not one is worthy of a good word. They are disrespectful, advantageous, unhelpful, undedicated and unfocused KNOW IT alls. They ask 'what do you need' but don't listen, interrupt and get easily annoyed. In addition they talk overly loud among themselves about personal nonesense. No wonder they make mistakes and charge you for extras without explanation. This business is the face of a government entity and it is a shameful representation!! Humble down ladies. And if you are so unhappy find something else to do that fulfills you. Unless you take pride in your pitiful service. Reader- location might be convenient but do yourself a favor and get better served elsewhere. read more

extremely unprofessional inappropriate I recommend anybody to drive longer distance instead choosing on this agency .They treat the customer not with, a list respectful, customer experience that any pain client have the right to be treated and they think, act & treat others from the other side of the counters like if there side is "fresher" or better. they have the horrible habit to express their personal opinion, inequity & discriminatory, unprofessional, and not necessary, they should keep their opinion to themselves & quietly, feel sorry for there limitations but I understand they should be working from inside of a cage. read more

Beach Auto Tag Agency - Departments of Motor Vehicles Near Me - Miami Beach, Florida

The lady yelled at me and my girlfriend and the guy that we were buying a moped from as soon as we walk in to get out of the way and take a ticket. Enough said.... Extremely rude people that don't care how they treat you work here. If you don't like your life or job you should probably do something else and not take it out on everyone that walks in read more

I can only speak to my experience of needing a new replacement registration decal and card. I got their early as I always see a line of people outside waiting, and AM was no exception. The staff buzz people in one at a time so as to not overcrowd the service area. Once I got in and explained what I needed, I was processed for ID and payment and had my replacement in no time. The worst part is the wait outside, but I appreciate the space and cold AC once you got in. read more

I don't expect good customer service going into these places but I DO expect the people working to be professional & do they're best to help the customer. The women they have working there would rather talk to eachother than help anyone. They told me I didn't haven the proper documents. I double checked that I had everything required & went back in to try and re explain. Neither of them aknowledge me and proceed to talk about me as if I'm not standing right in front of the counter..Rather than admitting that they may have misunderstood or got something wrong, the woman yelled at me that she's been doing this for 20 years and to go somewhere else. Needless to say, I DID go directly to a different tag agency and they processed the registration, no problem! The people working at the beach location were were absolutely awful to deal with.. not that they care. AVOID AVOID AVOID read more

Useless and incompetent. Most employees have an attitude, and they are extremely rude.

Just not super helpful. I tried to ask how to go about getting the right things in order for a specific action and they essentially blew me off and said come back tomorrow. Nice humored ladies but just not the most helpful in my experiences read more

been going to this location for many years and every time I feel that they get very rude and unprofessional.

I Went in for tag renewals. The lady was friendly, efficient, and polite. She processed my request with no issue and gave me some recommendation on how to contest my parking tickets due to the tags never received. There was some wait but it was to be expected with this type of places. read more

I've been coming to this agency for over 25 years and am rating it with 4 stars which would have been 5 but for the mistreatment by a very rude and ill mannered attendant who screamed at me in front of all because I entered with an appointment, on time and simply dared to announce that I had and appointment. I recommend this agency for the service but beware of the lady with the bright red hair! By the way the lady who actually helped me was very professional and very nice. read more

They don't care about people at all, they talk with each other, like they sitting in a restaurant and have fun, the same time people waiting in line. It's not tag agency, this is woman's club... read more

So RUDE and completely unhelpful. I gifted a car to my daughter, filled out all the proper paperwork and more. Since it is 5 pm, the lady at the counter just would not do the paperwork because her work day was almost over and she wanted to go home. I do not believe they know what customer service means. It seems people just want to give you a hard time just because they can.It is so sad and heartbreaking. read more

Like many other people have reviewed, I am astonished by how hateful and rude the women who work at this establishment are. I have never been treated so poorly by any other business in my entire life. The women talk over you, raise your voice at you, and most importantly, do not help you. The first time I walked in there, they carried on a personal conversation about "sucking d***" for several minutes before acknowledging me, and then sent me back outside in the Florida heat to wait because I was 5 minutes early to my appointment. In that same visit, i was met with a ton of aggression and when i asked a question, I was met with "you need to learn how to listen, mommy." I literally left the office in tears because I was so offended and angry with how I was treated. I filed paperwork for an out of state tag transfer 6 MONTHS AGO, and I still haven't received any update on my status. I have called several times, and am met with so much hostility and rudeness and no update whatsoever on what is prolonging the process. Instead, I am consistently talked over, interrupted, and even yelled at. At this point, I am seeking a new tag office and am going to lose my money I spent at this establishment. EDIT - writing confirm the manager, Thomas, was kind enough to refund my card due to lack of service and it was very much appreciated. read more

My husband & I were able to switch our out of state titles, registrations, and license plates for 1 car & 2 motorcycles very quickly. Everyone in the office was friendly, and the woman who completed our transactions was extremely helpful. They also offer other services, like insurance. read more

Great place!!! Professional staff and very dedicated. Location it's also very convenient, parking across the street AAA+++ read more

I went to Beach Auto Tag Agency to file a notice of sale after selling my vehicle. I was forced to wait 20 minutes outside in the sun. The lady at the desk told me that this form does not remove any civil liability from the car for the seller. When I asked her to explain further. She told me to "get out." I was very confused because I was not being rude, just curious. It's not everyday that I sell a car. I asked her if the form was filed and she said, "yes, please leave." I looked around the room to see if anyone else was bothered by the way she was treating me. Everyone just acted like it was business as usual. It's clearly a business that does not prioritize customer service. I left this establishment feeling confused and offended. Hopefully, it was filed. read more

Red head employee has got the nastiest attitude. Ive been in hospitality since I was 16 years on end, I can say with my most honest opinion she got the job but was super rude. For example when she couldn't hear over my mask she said "um hello? I can't hear you speak up" as well as when I needed something else "what else, what else, what else??" Or the strongest sarcasm about my innocent questions regarding my boat. In my years I have never had this bad customer service. Ive had better customer service at McDonald's. Went across the street to get gelato and had the nicest lady help me, changed my day after the rude employee read more

The lady was eating and talking on FaceTime the whole time she was talking to me about my towed vehicle. And when I was confused about the solution (I apologized for needing clarification as I was tired from that day), she was impatient and condescending throughout our interaction. I asked her to not speak in that tone. Then she got pissy and gave me back my paperwork barking about how she wasn't being rude. Lowest class person I've ever had to deal with lol. And working in the ER I deal with a lot. Do not come here if you are used to being treated respectfully. read more

These people were amazing. I'm a personal assistant and was coming to take care of a lost/stolen registration sticke came in prepared of course. I did a little research of what I needed before I went there and I was in and out in less than 10 minutes. read more

Best Agency ! I have been going there for years . Hard working , professionals . Handled Covid restrictions really well . Make appointment online . They also are very good with helping on the phone . read more

Super slow, unprofessional, and rude staff. You will spend hours for a simple tag renewal with a staff member who will treat you like she is doing you a big favor. Safe your time and health and go somewhere else. read more

Usually and I don't do review but this service in this place for the lady who attended me was rude I try to explain my situation and she just was like shut up, how she pretend help me with out tell my situation. And in the end she didn't help me read more

Very slow service, only one clerk working there even there were 3 of them, looks like they are not happy working there, very rude People, but here in Miami Beach we do not have a 2nd choice. read more

I don't usually write reviews but for this experience, I must say, they were the rudest, most unprofessional group of individuals I have ever dealt with. Not once but twice I had the same experience. They have been at this location for years and they know that they are the only tag agency in the area. I wish I could have sent them to hell when I was there but unfortunately, I needed their service. Try to schedule it with another location. If you don't make an appointment, they force you to stay outside in the heat even though they have benches inside read more