1. Insurance Claims Group, Inc.

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Cary, NC

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Insurance Claims Group, Inc.

3.0 (2 reviews)
Open • 8:00 am - 6:00 pm

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3 years ago

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8 years ago

These guys are here to make sure you get a fair shake. Use them. Without question, you'll be glad that you did.

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Lipstone Insurance Group - Steve Lipstone, President

Lipstone Insurance Group

(21 reviews)

I have had nothing but cooperation and happy feelings from my insurance agent, and I don't think…read morethat's a sentence that a lot of people get to say! I had a tumultuous car beginning in North Carolina. Long story short, I had three days before I began my new job here to lease a car. In NC, you can't have an uninsured car. You also can't get insurance for your car without an NC driver's license. This put me in a serious bind, as I had moved from out of state and didn't have a license when I went to go get my insurance. Josh was really great about all of this, starting my paperwork anyway while I ran around to get everything in order. And everything worked out totally fine--the process was much smoother in the end because of his cooperation. But it gets better! On my birthday, I was eligible for a lower insurance rate. Without me having to say boo, Josh emailed me and let me know that he had found a different insurance company with a much lower rate for me, and all I had to do was come in and sign the paperwork. It was a SIGNIFICANT discount. I even got to re-set up my direct deposit right there! As the very large cherry on top of the ice cream, I (inadvertently, so it was an even better surprise) referred someone to come to them for insurance. A bit later, I got a $5 Starbucks gift card in the mail as a thank you. A bit later than THAT... I got a $50 Target card in the mail for winning a separate drawing you get entered into as a result of that! Holy crap! Giant hats off to Josh and the rest of his family (yes, the business is family-owned, too). I never thought I would have active positive feelings toward any company containing the word "insurance."

Lipstone has managed my Home & Auto for just over two years…read more However, this week I asked Josh to run a quote on a new rental property. I had a different agent (new acquaintance) run a quote, just to compare. I decided to go with the other company as the policy was a little better and less expensive. I emailed Josh to let him know, and things got awkward quickly! tl;dr If you get a quote from Josh, you'd better go with him or his feelings will get hurt (see email)! He stopped replying to me, by the way.

Carolina Insurance Group

Carolina Insurance Group

(2 reviews)

My husband and I get all of our insurance (home, auto, health, etc) through Carolina Insurance…read moreGroup. You WILL NOT find better rates from another agent! Toward the end of last year when we had to add our new baby boy to our health insurance, we went straight to Ray, knowing he would give us options with the best rates and coverage, and he indeed, delivered. If you're like us, you're probably paying for Homeowner's Insurance throughout the year via an additional amount on your mortgage, which is put into Escrow. Again, like us, you enjoy the convenience of allowing the mortgage company to pay the insurance from this Escrow account, so you don't have to think about yet another large bill (hello, property taxes) every year. If this sounds like you, CALL CAROLINA INSURANCE GROUP, because you're probably overpaying! We have the same coverage we've always had, but after asking Ray to price some Homeowner's Insurance for us, we're paying $800 LESS per year! We still don't have to worry about an extra bill, since it's built into our mortgage payment, but we're now paying less on that bill every month (without even refinancing)! You owe it to yourself and your family to make sure you're not overpaying on your insurance. Think about what you could do with that extra cash each month!

Ray has always helped me by finding the company that works best for my budget and needs. My…read morecurrent insurance company, Travelers, did an awesome and thorough job with both my car and house damage. Very quick turn-around and very professional!

Insurance Direct - Elona Duell, agent/broker for over 28 years

Insurance Direct

(2 reviews)

Elona is by far the best insurance agent I've ever worked with. She is attentive, on top of things…read moreand very friendly. She always calls me right back and keeps me abreast of any issues while we were trying to find the best fit for our business needs. I would highly recommend her for all your insurance needs!

I called this company based on a recommendation from one of our subcontractors, looking for a quote…read moreon cargo insurance. Elona Duell, the agent/broker, answered the phone and the conversation started out nicely. I told her about our business and explained that I was trying to get a quote on cargo insurance and in less than 3 minutes she told me that we should get cargo insurance with our current insurance company, because it would be more expensive to do it separately. Since I already knew that getting insurance with our current company was an option,, I explained again that I was looking for a couple of quotes from different companies, just to weigh our options, so if she could give me a quote that would be great. She then proceeded to talk to me in "insurance" lingo and said it wouldn't make sense to get cargo insurance separately from our current insurance carrier. After asking her a third time for a quote she said, with attitude, "probably $1800 to $2500 annually, with 30% down or something like that." If you want someone to give you information without a condescending attitude and trying to count your money, then I would suggest that you NOT call Elona at Insurance Direct!! No more bad customer service in 2018!!

Insurance Claims Group, Inc. - insurance - Updated October 2026

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