I called and they said that my vehicle wasn't there when in fact , it was and then online they say…read more24hrs but when I called , they said they close at 6pm and open at 9am . I talked to a gentleman on the phone and he kept interrupting me and saying that nobody was at the yard , so I would have to wait for the morning but I know that if I wait the fee goes up

Let's just start with these drivers 1 like to go over the speed limit with your vehicle on their…read moretrucks. I witnessed it as we where trying to merge over bc he was doing the right thing first driving normal but then wants to go over 50 and I can see the vehicle bounce and shift which to me I wouldn't want my vehicle bouncing around on the back of a wrecker. I give him a "friendly" gesture and he flies past me as I'm going 65 and blows me and my girlfriend a kiss and mild yall we are minors. This is in no way a professional manner in any way. He should've apologized and so I called the company and tried to explain what happened and who the driver was in the truck and I even gave the lady who answered the make model of the vehicle on the back and all she had to say was she doesn't have any Mexicans working for her bc I told her the man's ethnicity and she got offended and said they only have Hispanics working for them when that's not what I was worried about in any way I called in to say their driver is driving irresponsibly with a customers vehicle on the back and then she flat out called me a racist I highly don't recommend this company for anything

I would recommend Katy towing to anyone who lives in Katy fast friendly service very polite and…read moreprofessional. They took care of my vehicle like it was there own, Even took the extra time to make sure it was in the parking spot straight

My car had a flat and I needed a tow from Katy to Conroe. When I called for service, Mr AL gave me…read morea price and I jumped on it. He was quick and efficient when picking up my car. During this pandemic, most people wouldn't allow you to ride with them in the tow truck, but Mr AL was generous and said yes. Anyhow, the conversation on the way to my home was amazing. Talk about great customer service. To make a long story short, the price he quoted me, I gave extra, extra because of the great customer service and how efficient AL was with having my vehicle. I definitely suggest using his toeing services. If I could give 10 stars I would. Definitely amazing.

They illegally towed my boyfriends car when he was at work doing the vallet trash at these…read moreapartment WITH his vallet living sign in the window. They now refuse to answer the phone and have blocked me which is illegal. I can prove all of this and junior or whatever his name is Javier is extremely unprofessional. He said he would contact his "boss" but he is the same person. I want my 310.86$ back from them

Javier is the real deal. Got my 1 ton extended cab van out of my parking garage that's 7ft tall and…read morehas some of the tightest turns coming down. This is a professional at his craft and I'd put him in your contact list in case you have a rainy day. I've got 5 tow truck drivers in my contacts that I used over the last 20 years of drag racing and breaking, but I'm not sure they are skilled as him.

They did a great job in installing my starter. Car runs great!!! Quick and effective! Honest and…read morereliable!! Will use again in the future!!

The pricing is very fair. Timeliness and professionalism is unmatched. Five star service!!read more

Extremely unprofessional. Apparently the roadside assistance company that I used dispatch them to…read moretow my car. They excepted the job and then refused to pick up the car because at some point in the past this roadside assistance company may not have paid them for a job. So they left me hanging. Guess they thought it was my fault that they excepted the job and then refused to follow through. Find another tow company.

Fast, reliable , and affordable. Especially if you live in the katy area. Will always use themread more

After waiting 3 and a half hours for a third party tow truck that our auto insurance company uses…read more We decided to cancel them and started our own search for a towing company . After several calls to different towing companies who gave us ridiculous prices and very unprofessional customer service we finally called the right towing company, Kare Auto Tow. So grateful to the awesome service we received today by Alex and his driver. Driver was on time and very professional. Our driver even gave us a courtesy call to let us know he was less than a few minutes away. Best of all Alex gave us a fair price when noone else would. We highly recommend this business to everyone and hope that everyone has a great experience like we had today.

They took care of us immediately when my boyfriends truck broke down!!! I called them, they asked…read morefor our location, gave us a quote, and immediately gave us an estimated time of arrival!!! We are so thankful for them as it seems like it is a family business and the gentlemen were so amazing!! Thank you!

I have been using Smith auto for close to 30 years. It is hard to find an honest mechanic, but I…read morefound one in Smith auto. I could not recommend them more.

They guarantee their work for 2 years. Spent a lot of money for AC repair and spent the next 2…read moreyears getting them to do warranty service. After two years they washed their hands of my AC problem and I now have to go somewhere else to get my AC fixed for the same continual problem. I also had a bad rubbing noise under the hood only during cold spells. Was told the bushings had dried out on some suspension parts and that they were over due to be replaced. Had them replaced only to have the same rubbing noise return the coming winter. Incompetent???

I have a 98 4Runner I bought new in 1998. 310,000 miles. Haven't done any maintenance except…read moretiming belt in over 10 years. Had leaks and loose front end. Corless diagnosed the problems and fixed a few other urgent problems too. I am very satisfied with Corliss. Smart guys. Good mechanics.

The staff there are super polite and extremely honest…read more They were up front about the cost options if everything went according to plan, then also gave the option if things didn't go according to plan. Afterwards, the owner showed me the parts they were replaced and explained what the issue was. You can't go wrong with an honest mechanic and this is the place for that as well as reasonable prices. They take a little longer than usual, but that's because they are so darn busy. When you're good, you're busy, so I didn't mind the wait. I'll definitely come back here again!