You cannot go wrong hiring Jason, the literal Dependable Handyman. He is fair, honest, timely,…read moreefficient & easygoing. He & his sons certainly know what they are doing. He provided an estimate in a couple of days, which included a breakout of labor & materials. Jason provided us with Trex entry steps, repaired (2) vinyl siding corners, installed a granite mailbox post, closed off our wood basement steps & provided an access door to the shutoff valves for our shower. Everything came out absolutely as expected & then some. The front steps came out better than we thought! We were comfortable with trusting that Jason knew what to order & do it properly. I was given the opportunity to pick out the color for the steps (though it added a little to the cost), but I appreciate that I had a say in what was installed. Upon accepting the quote, Jason provided a start date, which he adhered to. He was here on the very day he said he would & at the approximate window of time. To get started he requested an Invoice for the materials, which can easily be paid via Quickbooks. It was so easy to accept the quote & make the payment. The Invoice for the balance can be paid the same way. If you have any questions, Jason replies right away. We primarily communicated via email. I thought at times I was pestering him with questions, but it didn't bother him at all from what I could tell. When we pointed out a couple of small errors, he immediately corrected them. No arguing, just made it right. That's rare these days! We have more projects in the pipeline & Jason is definitely hired for that work, such as a small deck, fencing, drop-down ceiling in the basement, a bar & a platform for my washer & dryer. No doubt that the process for the future work will go as seamlessly as these projects did.

The Dependable Handyman was outstanding. We needed a new set of outside steps and I couldn't find…read moreanyone to do the job saying it was too small. It was not too small for the Dependable Handyman. He showed up on time to price out the job and when it came to building the steps, he was there on time. The quality of work was excellent and completed in one day. If you can get him, hire him. You will not be disappointed.

Just wanted to express my gratitude to George and Shantel for the work they did on my garage door…read more The door operation became not consistent over the past few months and such a hassle opening and closing by hand. They came to service the door when promised, and discussed everything they were doing to allow the door to travel smoothly. The price for the service was a great bargain. The door works better now than it did when it was installed Thanks again

perfect !! Done asap cleaned up after himself very knowledgeable We would hire him againread more

When I first met Daniel and Amy they were very nice. They gave me estimates on the things that I…read morewanted done. They came to my house couple of times the first time to deliver supplies and the second time to start to re-do my bathroom floor tile and ceiling. Twice they had excuses for why they didn't show up. When they did show up they mudded a 2 1/2 x 2 1/2 hole in my ceiling but never finished it and pull my toilet and put it in the hallway on my carpet. Buyer beware because I was told by Daniel that they charge $45 an hour. Only to find out from my brother who handled the remodel, that they charge $90 an hour. So I had given them $800 via PayPal. I pulled one of my jobs which was deck staining but let them do my bathroom. They walked out on their job leaving my toilet in the hall. And I gave them $800 down payment and they refused to give me any money back. I don't know how they can justify $800 for the very little bit of work that they actually did. I think they charged $90 an hour for coming back-and-forth and talking on the phone and things like that. I requested $650 back and they refused. I will be taking them to court. If you use these people make sure you have everything written down the hourly rate. Had I known the hourly rate being $90, I would never have fired them in the first place. I've dealt with a lot of repair people and Renovation people. I have never never experienced anything like this. So be wary of hiring them because I know I lost $800 for Very very little work.

James Muscott and his crew did an amazing job on our Harbor Springs, MI cabin this summer. We could…read morenot be more pleased with their work.

We used James to paint the exterior of our Harbor Springs cabin, as well as fix old boards, and his…read morework exceeded our expectations! He was prompt in giving us an estimate, very fair and got the work done in a timely fashion. He was extremely reliable considering we never crossed paths. He was quick to communicate and sent us pictures throughout the process. Highly, highly, highly recommend James and his business!

Luke is extremely professional, he took measurements and my requests and got right back to me with…read moreestimates. I hired him for a repair on my mailbox and we set up at time that worked with my schedule and did the work effectively and efficiently. I highly recommend his services.

They may do good work with the roofing process but poor customer service. After leaving two phone…read moremessages and one "contact us" message on the website we finally got a call. The owner said he was busy but would contact us in a couple of days to set up a time to get us an estimate. We never got a call back. Busy or not, if you tell a customer that you will call back, you call back.

So excited to have a new roof! These guys are friendly and efficient! When they left not only did…read moreI have a new beautiful roof, but the cleanup was incredible. I highly recommend this business. Thank you!

Mike came right out on a Sunday (Father's Day, no less ) and was very professional and had a full…read moreset of tools and keys needed to quickly resolve our locked camper.

Disappointed in their follow through. Initial response was very enthusiastic-…read more Hello!! I was just going to respond to your other text -- Yes absolutely!! I do have some openings later this afternoon. No communication by 3pm, so I reached out. Response was not clear whether they were coming, rescheduling? It's now 8:30p with no communication and no follow up with new plan.

Came home after Christmas downstate to a chilly condo of 51 degrees! 20 year old furnace on the…read morefritz. Troubleshot the problem and called 3 other local services, but they were all booked out 2 weeks or had workers out ill. Referred to 'Superior Bob' by 3 friends/family and he came out that day! 10 minutes in/out - ALL FIXED. Super cool guy, professional and dog friendly! Will be sure to share the love - pay it forward. Happy Holly-Daze!