Mark installed an air conditioner unit in our home. He gave us an accurate and reasonable estimate,…read morearrived when he said he would, communicated well and got us up and running quickly. When we had a problem with the unit several months later (a manufacturing issue, not an installation problem), Mark immediately ordered the replacement part and let us know it would be several weeks before it would arrive. Like everything else these days, backorder is common. He was extremely apologetic even though it wasn't his fault. The part ended up arriving at about two weeks and Mark let us know right away. He was able to squeeze us in to fix the AC (thankfully!) and is handling the warranty issue with the manufacturer. He stayed after hours to get the job done rather than leaving and returning- very appreciated when the heat and humidity was unbearable. Great work, great service! I would highly recommend Mark to anyone and will call him again if we're in need.

Awesome company. Worked very efficiently and took down all the trees very quickly all our dead…read moretrees. Chopped up the useable wood and cleaned up all the mess. Very friendly. Will definitely use them again for any tree issues.

Unreliable & unprofessional!…read more Recommended by a friend who had used them before so I had high hopes. An employee came out in October and gave a decent quote for removal and stump grinding. Told them that timing wasn't critical as we were closing down the cottage for the season. Had some follow up communication to indicate that Miss Dig had been out and requested photos when the job was complete. Got confirmation that this would be done. Fast forward to the following May and the job was never completed! I texted the employee I originally dealt with and got no response. A few days later I called the main number and spoke to the owner (Myles). I explained the situation and he indicated that he had issues with the employee and seemed sincerely concerned that the job hadn't been scheduled or completed. He offered to come out that afternoon or the next day to look at the job to reassess. He never showed up and won't answer or return follow-up calls. Although I wouldn't be happy, I could at least respect them if they decided to decline the job and let me know. I was ghosted instead! Contacted another local company and had the work completed within 36 hours at a slightly better price. Don't waste your time with Tree Timber Services- they may or may not actually do the job...

Posting for my aunt. I hired this company to remove several…read moretrees from my property and even paid an additional $500 to have five stumps ground down. The tree removal itself was excellent, which makes what happened afterward even more frustrating. Despite taking my money for the stump grinding, the work has never been completed. I've made repeated attempts to contact them, but my calls have been completely ignored. At this point, it's clear they have no intention of honoring the agreement or even providing the courtesy of a response. Now I'm forced to pay someone else to finish a job I already paid this company to do. If you can't complete the work you were hired and paid to perform, you shouldn't be taking customers' money in the first place. I no longer want excuses--I want my $500 refunded so I can hire a company that actually follows through on its commitments. Extremely disappointed with the complete lack of professionalism and accountability. Patti P.

Knowledgeable staff, great selection of wood & mulch. We bought butcher block countertops at a…read moregreat price as there were minor imperfections that either wouldn't show on the underside or could be sanded out. We also bought unfinished cherry flooring and are very pleased with the quality & customer service. Why settle for a lesser quality countertop or flooring when you can buy from Northern Michigan Hardwoods.

This company is very good. The work was well done and complete. He called saying he was running a…read morebit behind. That was very much appreciated.

The young man who cleaned our carpeting did an excellent job. He arrived on time, reviewed the…read morework to be done, and straight to work. We had planned to have two small oriental rugs cleaned, but the cleaner tested each of them and determined that the colors would run using the process used on the rest of the carpeting. Had he not gone the extra mile to test the rugs they could have easily been ruined! We've used this company in the past and it continues to provide excellent service. Would highly recommend to others.

Day one: called Pat in mid afternoon told garage door spring was broken . Said he would drive by…read moretomorrow to measure spring. Day two: Pat stops by about lunchtime to measure spring. Day three: Spring has arrived and Pat replaced before I eat lunch. Fast quality polite professional personable service . Reasonable price, Pat will be my recommended go to for garage door service.

Our garage door wasn't opening or closing. Pat was quick to call us back and schedule a time the…read morenext day to come out. He fixed our garage in 5mins! He is also personable.

John and his crew are truly amazing. I have never met a nicer and more hardworking crew…read more They are so honest, nice and just a pleasure to work with. Their level of professionalism and attention to detail with finish work truly sets them apart.

john and his crew came out immediately and assessed our situation after a fire. He was the only…read morecontractor to follow up with a written estimate which helped us immensely with the insurance company. he and his son even came out a few days later to help wrap the house and seal it from the element. The restored structure he built was maintenance free and a huge upgrade on the previous space. the attention to detail was incredible and the structure he built was much more stable than the previous. His crew are kind, courteous and professional and you can tell they enjoy working for this family busines. I would recommend anyone to reach out to them when in need. this was a very difficult time for us and the region with the floods and John helped us not only get through it but he added value to our home in the process. Great Lakes C & R are fair, thorough and true professionals in every aspect of construction.

Supervisor Nathan told us when they would be here and he was accurate!…read moreMatt and Brandon S did the trimming on our very tall cedars. They were both very open to our requests and did what we wanted, making sure not to chop off too much and leave us with bare branches. They cleaned up nicely too.