This is our third car from them. Never had one single problem with them. If you are rebuilding your credit it's a good place to start. read more

Insta Credit Auto Mart - Car Dealers Near Me - Arnold, Missouri

The worst place to get a car from trust me long story short don't do it the shady deals and shady dealers there cars are flood vehicles check underneath your car and you will see then they have the The nerve to add additional fees whenever they want to an when I asked why the change in fees the operator lady that I was talking to about the fees her response was I just work here i don't make the rules . Thank me later. read more

I was in the market for a newer car, and based on what i had heard in the past about Instacredit, i wanted to ckeck them out and see if they could work with me. Was immediately greeted when i walked in the door, and after a couple of minutes later one of the sales managers was quick to get me in the office and taken care of. This location has a great selection of cars and i was able to find one to satisfy my tastes. The actual buying process was the quickest i have ever had while purchasing a new car which added to my satisfaction level, and helped make the process and experience even more satisfying.. My payment arrangement works well with my finances, and are quite affordable. Ive head many different opinions about this company, both good and bad, however based on my first experience, i am more than satisfied with the end outcome. If your looking to buy a pre owned car, and your credit isnt the best, instacredit will most definitely work with you, in helping you get into a new vehicle.. read more

I had the pleasure of talking to "the God" of Insta Credit Automart. This is the second car I bought from them and I thought that as a returning customer I would be treated nice. Boy was I wrong! This company has absolutely NO customer service. First they falsified the safety inspection. I had the car less than 3 weeks before the breaks went out completely. We almost got into a complete wreak on 44 because we could not stop. Then when I asked for a copy of the bill of sale for the tow company I was told that I had to come down and sign a paper, great except for one thing, I don't have my car. Here is an idea the tow company has to verify my ID in order for me to get my car. "the God" of Insta called me "sweetheart" in order to in his words "calm me down as a father would", excuse me my dad does not call me sweetheart. Now the suspension broke in my car, please keep in mind this 2 months of me having the car. OK I will pay for it but hey in order for them to do the work I need to sign a piece of paper, OK can you email it to me, beings well you have my car and it is 30.00 UBER ride each way to sign the paper. I was told that it is not legal by them. When I pointed out to them that I work for a law firm and it is legal I got back to and told that they are not changing policy for me. Then "the God" says there is nothing he will do. Now I have been in customer service for many years and I have NEVER talked to anyone like this, when asking to speak to his supervisor he told me he was it, the "God" of Insta, I was not allowed to talk to anyone else but him. This man should be fired as he has no customer service and now has lost not just myself as a customer but everyone else, as I have recommended Inst to many of my friends and now I am letting them all know about how bad they are! read more

Dont buy from this place, they sold us a car that was messed up then would not fix it wanted us to pay for the repairs . They have the worst customer service and the service depart took a week trying to figure out what was wrong and still got it wrong... just save yourself the head ache and hassle. Take your business elsewhere.... read more

I had 1 more year left to pay off my car, car got towed while in Illinois and had soo much trouble getting car out of tow yard, had the money and everything, a week went by and they said I had to deal with the dealership I got it from which was the location at Jeffco, the man was very unreasonable and not empathetic at all about the situation and stated that there was no way I could get my car back, at this point the tow fees were up to hundreds of dollars n I could have paid that, was trying ASAP so the balance wouldn't have been that high, the head guy I spoke to was totally against me getting my car back. I was behind in payments due to job loss but worked payments out with the financial dept and my car was still drivable it was not turned off. They'll take your money and will not work with you period, at least in my situation, the man I went back n forth with has no customer service at all, unbelievable they would even employ someone like that but I had only one year left to pay on it and it was mine..I mean they'll def get you in a car, but no tellin what shape it'll be in, and if it's ever towed, hopefully that man isn't there anymore cause they'll take back the car and all that money will be a waste, then try and sell it again and say you owe what they couldn't get paid for, scam! I'd never recommend this place unless you have no other option!! read more

Do NOT work with this "company" It is a scam. They will prey on your poor financial situation and sell you a bad car at a very high price. Your car payments will be more than what they are for a new car- I'm talking $18k for a 2006 car with over $100K miles. Then on top of that their customer service is terrible. You only get the run around, will not get connected with someone who can make a decision, Jane specifically hung up on me. Stay far away from this business! read more