If I could leave a zero, I would. Terrible experience. It started off beautiful but when there is a language barrier that's when the problem comes in. I expressed that I haven't had my nails done in years and was truly excited to get them done. I do not know the person name who did my service but the fact that I'm asking for a service (Solar Pink, which is just pink powder) THATS ON YOUR WEBSITE and you don't know what I'm saying should have been a red flag. But you can give me a price for said service, what a coincidence lol. She does my toes, they are ok, I could've did them myself honestly, polish jacked up but I digress. We go to do the "solar pink" nails and she's explaining to me and says the price is $65 AGAIN, how?! Website doesn't even say that. You didn't even know what I was talking about from the jump but yet you have a price, that is beyond me!!!!! So I tell her "just do acrylic", she don't know what that is, like are we serious right now?! So I say "the clear not the pink" she calls the host over because now she's mad BECAUSE SHE DON'T WANT TO LISTEN TO ME AND WHAT I AM SAYING just too worry about upselling smh. (Mind you I forgot to mention that from jump when she started my toes, she asked me about gel and I said "no gel, I'm not worried about protecting the polish" the whole time she just kept including gel in my pricing when I specifically said NO GEL!!!!... So now the host comes over, I say "first the pricing I'm hearing is different from the website, which is fine but she doesn't know what the solar pink is so I just want the acrylic, clear foundation" the host says "clear" and I said "yes clear acrylic". The person doing my nails is like "ok" and starts doing my nails with an attitude, throwing my hands and ish lol. I laughed it off because why are you mad at me because YOU don't know what I'm talking about and it's my money. So now we get to painting, she puts the bottom coat on then clear so I chuckled and I said "so you're not putting the color on?" She stands up , throws my hands and says "you said clear and now I'm done" then calls the host over again. The host comes over and she's like "you said clear" and I said "no I said acrylic, clear foundation". And now the host fighting with me and again listening to what she wanted to hear. Neither one of them wanted to take the time to actually listen to what I was actually saying and of course put the blame on me. This was a sickening experience and I would NEVER step foot in this place again which sucks because my job is literally across the street. And I left a tip because whether the service was good or not I still received a service. read more