Beautiful presentation and excellent customized service…read more Very attentive to detail My Mom loved her Spa basket

2nd time we've ordered a basket through Naples Gift Baskets and just as pleased as the first time!…read moreBasket came out great, recipient was thrilled, and the customer service was on point. When they ran out of one of the items supposed to be included, they texted me to ask if I had a back up choice. Then texted again to say it was delivered. Very happy and would highly recommend!

The flowers were left tipped over at the end of the driveway in the Florida heat and were already…read morebrown and old-looking by the time we found them. What made the experience even worse was speaking with the owner afterward -- she could not have cared less. No accountability, no concern, and no effort to make the situation right. Between the poor flower quality, careless delivery, and dismissive customer service, this was an extremely disappointing experience.

The flowers I sent turned out to be exactly as advertised on the website and the owner delivered…read morethat day and sent me a photo. Great service and I will use again.

Chose this florist purely from Yelp reviews . Not disappointed. My friend was very impressed. I…read morewas impressed:-)

Wow! I'm so pleased. Found my new Naples florist! This was a gorgeous arrangement sent to my…read morefriend. She loved it and sent me a photo. It looks exactly like what I ordered. So glad I came to Yelp to read reviews when deciding on a local florist. Now it's my turn to pay it forward with my own review. I'll be certain to tell my friends and family as well. Thanks Floral Design by Heidi! The website was easy to navigate and the photos were clear and precise. Prices were customary. I was looking around other local websites and the prices were a lot more for similar arrangements. I have used other florists in the past and they were not as beautiful as this one nor as easy to navigate their website. Delivery was prompt and they even sent me a photo of it on her doorstep.

Beautiful arrangement made by Olga. All different flowers and smells wonderful. Service was…read moreexcellent.

ordered from the plane, and flowers were delivered that day! stunningly beautiful- so manny flowers…read morecolors and a gorgeous arangement - will use again!

I wanted to send a plant to a viewing and called the day before to ensure it would arrive on time…read morebecause there is no option to choose a delivery time on their website. I called and was assured it would be there at least 1-2 hours prior to the viewing at 9am. I got a text message at 3:30pm that my plant was out for delivery. I immediately called and was informed the request was on the form but not the delivery slip and the drivers "must have not seen it". Terrible.

Excellent service , beautiful selection of flowers, fountains , floral and pots. I love this place.read more

We order a bouquet for delivery every Mother's Day for my mother in law since she spends the week…read moreat Crystal Shores! 10/10 highly recommend! Ordering was a breeze and they delivered right to her room! The arrangement was exactly as described and stunning as always!

Very nice store with unique gifts and beautiful flowers. The staff was very nice and spent some…read moretime talking with me about different options. My mom loved her birthday flowers. We will come back:)