I just wanted to give a shout out to the excellent customer service at this location. I tried ordering a box of Insomnia Cookies to be delivered to my son, a freshman at UC Santa Barbara, for his birthday. For some reason, the door-dasher misdelivered the cookies to the wrong building on campus and the order could not be tracked down. I called the store, and the manager graciously offered to remake the order and have one of his own delivery drivers from the store take it over to campus. A little while later, the manager texted me to let me know that he had personally driven the order over to UCSB and ensured that my son received the freshly baked cookies at the front of his residence hall. The manager had great communication throughout the entire process and went above and beyond to get the order delivered on my son's special day! My son was thrilled to receive the cookies and share them with his friends and roommates. Matt and his team at Insomnia Cookies are truly amazing and I cannot say enough good things about them. Five stars, Two thumbs up, 10/10 experience! Will be ordering again soon! One tip for ordering: If you're trying to order cookies for delivery at UCSB, contact the store to make sure your order will be delivered by one of their own drivers who is familiar with campus res halls, and not a door-dasher. That way the cookies will get to the right place. :-) read more

Decided to try this spot for a sweet treat. Just one girl working the front, it was super dead when we arrived. She was sweet and helpful since we never had these cookies before. We got a six pack and got all different ones. The cookies are sooo soft and delicious. Our personal favorites were the chocolate chip, oatmeal raisin, and the macadamia. There's a 7-Eleven not so far so we just got a bottle of milk for three bucks and just grubbed. read more

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Nice treats with friendly service. After dinner we were craving something sweet. This place fit the bill. Nice warm cookies were in order. I've always had a soft spot for oatmeal cookies and this one was pretty fantastic. Soft and chewy loaded with ingredients. Not cheap but not overkill either. Will try more variety next time I'm in Santa Barbara. read more

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Spent $30 on milk and cookies and had a weird experience with the employee. I asked to use the bathroom just to wash my hands and was told the toilet was "plugged and overflowing" and that using the sink could make it overflow, which made no sense. When I went in, the bathroom was completely clean and the toilet clearly worked fine. I flushed it, it worked normally, and apparently she heard it because she kicked my friend out of the store for me being "disrespectful." The cookies were good, but the customer service was easily one star. This happened the night of Feb 19. Do better. read more

Insomnia Cookies located toward one end of downtown Santa Barbara. It's a chain but this location seems quiet for Sunday evening. Maybe patrons are watching their sugar intake but that concept didn't stop me from purchasing their 6 - pack! I'm addicted to sugar so what can I say. lol I've ordered my usual favorites - double chocolate, mint and chip and snickerdoodle. I also got some vegan (separated by paper). The cookies are thin and reasonably moist. I like to eat them when it's warm. read more

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It is tough for small businesses right now, but the negative attitude from the employee made for an unpleasant experience.

First of, this place gave me literal nightmares! On April 1st, 2026, I placed an order for six cookies. I received the delivery when we opened the box, it was empty! This is were the disrespect & unprofessional began. I called the store, as soon as the employee heard my name she hung up. I went to the store myself to see where the confusion was & to my surprise I was met with the most ridiculously rude & unpleasant service of my entire life. The employee told me that her manager Matthew had blocked my orders from Door Dash for asking for refunds. Mind you, the last two orders I placed, I did not receive the service I paid for, rightfully so- I asked DD for a refund. Like an any situation where the service is not met in a timely manner. Not only did the employee treat me like a criminal & made a bold accusation but tried to blame my child for placing orders & canceling them. That's where I drew the line and I asked her to address me & not my 10 year child. I walked out of there to walk back in as a customer. She had me waiting there for over 15 mins until my husband came in & she decided to greet him & totally dismissed me. The employee acted like the store was hers and she can pick & choose who she helped. Mind you, I was a paying customer who went to the store after receiving an empty box to purchase the cookies. If that's not an example of a customer with good intentions I don't know what is. The employee could have handled this in many different ways to start, call me as the orders show my number. Instead she did every single thing to intentionally make this experience the worst customer service experience, I even had nightmares. After contacting Door dash and sending a very long email to Insomnia, Door Dash verified no merchant can block a customer. That's not an option. Also, I learned they don't use DD drivers they use their own staff. So does that mean she literally drove and delivered the empty box herself? Meaning the intent was always there before I even knew what was happening? read more

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The vibes were weird to say the least. We were interested in getting a 6 pack of cookies and the girl working let us know which cookies weren't available. We asked about a certain flavor and she said it depends. We were left confused but she ended up serving us just fine. Just the vibes were weirds and confusing! Seems like the ppl working here are insomniatic. She was just very strange and rude and not friendly at all. I wouldn't come here. Cookies are very mid and not worth the hassle of confusion read more

We came here for dessert after dinner on Thursday the 14th while town in Santa Barbara. This place stays open late, which I'm sure they get some good business late at night when all other options are closed. They have nice variety of cookies, & are constantly baking them fresh. You can also get an ice cream sandwich or ice cream on top of a cookie too. Snickerdoodle is my go to. read more

Insomnia Cookies - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

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They forgot a brownie one time and redelivered it for free with a free scoop of ice cream. Their cookies come warm and are always so good I love that they're open late too. read more

Got the double chocolate mint cookie ($3.29). I prefer Great American cookies. I feel like the cookie cuda been thicker. It was soft & great otherwise, not too sweet. This place has 1 of the cleanest bathrooms we've been to here. read more

Insomnia Cookies - Double Chocolate Mint - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

The famous Insomnia cookies! Soft, rich fresh and delicious. The shop is located at the famous State Street in Santa Barbara. It is very clean and has cute decorations.They  have limited indoor seating. The service was fast. I just couldn't pass by without grabbing my favorite white chocolate macadamia. It is a coconuty cookie with macadamia and creamy white chocolate Chips. It was very delicious read more

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Limoncello 9.88/10- I'm normally not a fan of butter or lemon cookies but this was FANTASTIC. It's made from lemon and butter dough and has candied lemon pieces inside. It's also topped with sugar, however I felt that it wasn't which I prefer more I don't really like straight sugar toppings . This cookie legit melts in your mouth- kinda reminded me of Mastros butter cake (take into consideration this is a stretch and the key word is kinda) with a hint of lemon. Highly recommend trying this seasonal special! Insomnia has a 4/20 deal!! Buy 1 get 1 cookie for free. Definitely take advantage of this deal in the last few hours read more

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This place has amazing tasting food, with very fast and friendly service to everyone who walks in.

This lady was rude and impatient with us. She rolled her eyes at my BF and had a snarky tone. We came in around 10-10:30 PM and they were out of majority of their cookies listed under deluxe. We've never been here before and we were a bit confused how to order, which okay we could've prepared before going up to the cashier however that didn't warrant her being rude to us. The cookies are forgettable. I got the confetti one and my BF got the chocolate chip. First and last time going unfortunately. 2 stars because the cookies were warm haha read more

Insomnia Cookies - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

After all the hype for these cookies.... It didn't taste as I expected. We had the sugar and chocolate chip cookies. They were your normal cookies. Sugar as kind dry and the chocolate chip was ok. The cashier was very nice and upon arrival was immediately greeted. The store was clean which is something I always look at in good places. 7 - for cookies 9 - for service read more

Insomnia Cookies - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

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My bf and I stopped by on our drive home. We got 6 cookies and a cookie ice cream sandwich, although customer service wasn't up to par the products were great. read more

Been here like 5x. Really good cookies, horrible service, kinda smells weird inside... like mop water instead of fresh baked cookies. Also runs out of flavors fast read more

I don't EVER have bad experiences, but this was horrible. My friend and I went to this location after a long night out, and started a convo with 2 other guys (before ordering). We asked the worker (a brunette in a ponytail) multiple questions ABOUT THE COOKIES, to which she responded extremely rudely, rolling her eyes. It was SO awkward so I made jokes to lighten the mood, but she completely ignored me and slammed/threw the trays down. We came the next night, and this time it was her and another worker (a guy). When we went to order, she recognized us. She paused, slammed the tray down and stormed off. The other worker was very rude aswell and literally interrupted me by saying, "bye." Food was great, but the workers were genuinely shitty people who obviously hate working here. My friend and I did absolutely NOT deserve this. It ruined my night. Worst experience ever and I left feeling awful. Fix this. read more

You can never go wrong with cookies and ice cream. Insomnia Cookies is simple and straightforward- it's a late night cookie shop geared toward college students. So, if you want a quick, affordable dessert then I recommend it. While it was not "the best"cookie I've ever tasted, I left completely satisfied. PRO-TIP: If you have food sensitivities, the Santa Barbara location offers gluten free and dairy free options! I stopped by with a friend and was pleasantly surprised that they were serving GF Chocolate Chunk Cookies and Soy Bean Vanilla Ice Cream. read more

Insomnia Cookies - Gluten Free Chocolate Chunk, Soy Bean Vanilla Ice Cream - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

i'm really not a cookie person, much less of a sweet tooth person (former!) but i was craving ice cream and tell me why all the ice cream/ gelato places in SB close so early like 10pm! we got the white chocolate macadamia nut cookie with a vanilla and chocolate scoop. not the most mind blowing but it satisfied my cravings ya know read more

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Late night cravings brought me here. Plus they have locations back home in Texas that I've never tried, so I figured why not? Now is the time. Cookies are guaranteed to be warm, even if they may not be fresh out of the oven. They were sold out of double chocolate chunk, so I got the Super 6...5 classic chocolate chip cookies and one deluxe Triple Chocolate Chunk. All in all, a good experience. The cookies were warm, loaded full of chocolate chunks, ***BUT*** there is some sort of amaretto flavoring going on with the dough that makes the cookies slightly too perfume-y for my taste. The almond perfume flavor isn't working for me. I can't wait to try other flavors though and see how they taste. The late night girl working here has had it. She's tired of your questions, but she at least gets the job done. E for Effort. read more

Insomnia Cookies - Super 6 - Chocolate Chunk Cookie plus Triple Chocolate Jumbo Deluxe Cookie (I think that's what it's called) - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

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Birthday delivery FAIL. Website says cookies are delivered on time and warm. Turns out they use door dash and then can't even communicate with the driver. When I called at 9pm to see why the cookies weren't delivered at 5pm, the person on the phone told me that I should contact door dash to find out. WTH! I paid $42 for 12 cookies to be delivered by them (not door dash!) and this is the service that I get? Never again! Update: they never refunded me and now I have to spend my time disputing it. read more

Insomnia Cookies - Disputed cost - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

Great cookies and very friendly staff! We were waiting for a table at the ramen shop a few doors up and decided to stop by for some fresh cookies. Really great decision as we had dessert ready before dinner haha. I love how minimal the menu at Insomnia is but since I'm not a chocolate fan, I could really only choose the white chocolate macadamia nut or the oatmeal chocolate which are both really good but would be nice if there were some new flavors. The cookies held up great, even had them the day after and they were still nice and chewy. Really big cookies though, half is enough to satisfy my sweets craving. Would visit if in the area again! read more

Insomnia Cookies - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

Manager was very nice!! Storefront was clean, and their cookies are delicious!! I will definitely be returning!!

Decent spot for some fast, hot cookies with some delicious flavors. It seemed like all the cookies were waiting in the warmer ready to be packed. Super fast and efficient service. We tried the snickerdoodle, peanut butter cup, and the salted caramel cookies. All were fairly good but very sweet. Great for a quick snack read more

Insomnia Cookies - Peanut Butter Chip, Salted Caramel - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

Ohh do I absolutely love a freshly baked chocolate chip cookie that is warm and gooey in the middle and crispy around the edges- yummy! Insomnia Cookies has nailed it. It was such a pleasure to stumble upon this store on our visit to Santa Barbara. I have heard people say that Insomnia has wayyyy better cookies than Crumbl and the people are right. I had the chocolate chunk, oatmeal chocolate chip and snickerdoodle (not all in one sitting-lol). These cookies are delicious. They were out of the brownies so we didn't get a chance to taste those but I'm a cookie girl so I was happy with the cookies. The service was good and kind. I'm looking forward to more insomnia cookies in my future. read more

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They were out of the regular chocolate chip when we came by (they were baking) so I just upgraded to the bigger, more chocolate-y chip one. A little pricier, yes, but man, so worth it. They give it to you warm so be prepared to gobble it down in a go. The guy helping us out was nice and the place wasn't busy. We were in and out quickly! read more

Insomnia Cookies - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

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The cookies are so good from here! We got 6 classic cookies for $12 which included the two vegan options. All of the cookies were ooey gooey, just like I like them!! I would say the double chocolate chip cookie was the best out of the classic flavors. The one deluxe cookie I got was the salted caramel. That was my FAVE out of all of them. The deluxe cookies are twice the price, but are twice in size. Omg it was so yummy it might be one of my new favorite treats in town! Came here on a Sunday afternoon and there was no line and they had all of the flavors available. Based on some of the reviews it looks like the delivery service needs some work, but if you come here in person you'll get your cookies fresh! I gotta try the cookiewich next time I come here! read more

Insomnia Cookies - Cookies! - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

They have great cookies. They have great service. I recommend if you are in Santa Barbara!!

When IV Drip closed (rest in peace), I was searching for a new shop for cookies and ice cream cookie sandwiches. Then, Insomnia opened downtown! Their warm cookies had my favorite texture, crunchy on the outside and chewy in the inside, and the chocolate/mint/caramel/peanut butter chips were oozy and gooey. My favorites are salted caramel and double chocolate mint, but since the cookies are on the rich, sweet side, I can only eat 1-1.5 cookies at a time (that's probably better for me anyway). I also appreciated their deal for the all Class of 2021 grads in May: 1 free classic cookie or free 6-pack with a minimum purchase of $5. I'd skip the ice cream cookie'wich though. It's not worth the price for how little ice cream you get. The ice cream quality isn't that great as it wasn't creamy enough and melted quickly. read more

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Time & Date: 7:30pm, Friday 3/26/21 Ordered by: Walk in Payment: Accepts card + cash Items: M&M cookie, Cookiewich Insomniac is in the middle of the very busy State Street, where the restaurants around this cookie shop are flooded with people, especially on a Friday night. I was drawn to Insomnia because their cookies are sold warm and fresh! The cookie was still soft, gooey, and warm on the inside while crisp around the edges. You can choose 2 different cookies for the cookiewich -- I paired cookies 'n cream icecream with a white chocolate macadamia and a m&m cookie. The icecream helps cut the sweetness of the cookie, and actually fills you up. I did find the chocolate in the m&m cookie to be a tad bit too sweet, and the icecream selection was also pretty small. Other than that, loved it! I would definitely come back for a warm cookie! read more

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This is my first time here at this location! But the cookie all taste alike...warm, gooey, and delicious. The only downfall is there were a ton of flies inside. And the two seater table they had wasn't clean. Other than that, the cookies were SO GOOD! read more

Insomnia Cookies - Chocolate chunk cookie - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

My heart is beyond happy to write this review!! I am a doctor at Goleta medical building and I had stopped by after work and they gave me free Cookies for being a healthcare worker!! It truly made my day and I appreciate this business so much for wanting to do something for us healthcare workers!! A true gift. Danya was so sweet and caring and I appreciate her kind words. The cookies are delicious and warm and they make great for picnics! Thank you insomnia cookies for giving back to your community! We appreciate you!! Everyone come here!! read more

Insomnia Cookies - Cookie box! - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

These cookies are amazing! We had chocolate chip, peanut butter, white chocolate macadamia, snickerdoodles, and chocolate chocolate chip with sprinkles "galaxy" cookies. They are so delicious. I love warm and moist cookies fresh out of the oven and when these babies are warm they make you want to keep eating them... way better than mrs fields, but gives that family nostalgic feel of game baked goods. Thanks for the sweet treats! read more

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Got the s'mores cookie and red velvet cookie both were delicious. Perfect bake. The purple ice cream and the cookie and crème were also tasty. Would of been perferred a little harder texture on the ice cream but not a deal breaker. Definitely would go back. Friend quick service. read more

Okay Insomnia Cookies Is such a treat and hidden treasure on State Street, you've got to check them out. I say that they are a hidden treasure because EVERYTIME we go in there around lunch it's dead. Always the only customers but with the late night hours maybe this is more a PM spot? Either way it's location on the southern part of state street closest to the beach and we've been lucky enough to stumble upon this spot when we make our monthly work lunch runs. It's a no frills little cookie shop but vibrant with the purple paint and logo. Just don't expect to dine in or anything like that. You just order your cookies at the counter and go. Easy enough. Staff are always super friendly here and patient while we assess which cookies we want this time around. The cookies naturally are a little pricey but 1. That's because they are just so darn good and fresh and 2. Having a storefront on state street they need to make a profit. These are 5/5 delicious cookies. Always warm and gooey the perfect bite. I'm a sucker for their confetti cookie and their giant peanut butter cup cookie. A splurge in the calories but so worth it! Definitely make a stop next time your in town! read more

Love that this place is open until midnight. I came here after a concert and unfortunately they ran out of a lot of items by 11 pm. I wanted the brownie but they had some other yummy options! I got their ice cream and brownie bites topping. It was yummy nothing special but made a great late night treat! read more

Insomnia Cookies - Strawberry cheesecake and Mint N' chip ice cream with brownie bites - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

i did delivery tonight and first of all it took about 1 1/2 and took about 45 minutes just to prepare my order of 5 cookies ( even though their were supposed to be 6 ). but what was frustrating was that they didnt get the order right after all that time even though it is literally highlighted on the receipt anyway super frustrating because it was my dads and he was excited about it, and my whole family stayed up late waiting for them. read more

Insomnia Cookies - highlighted receipt - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California

Good for a late night sweet snack when everything else is closed! The cookies are served warm and the chocolate was melty which was a nice and soft combination with the ice cream! read more

Insomnia Cookies - Cookiewich - Ice Cream & Frozen Yogurt Near Me - Santa Barbara, California