I have been very impressed by the phlebotomy technician named Kelly who works here. She is very…read morewell organized and completes her work quickly and efficiently. You can expect to be in and out more quickly than at most other facilities, even if you do not have an appointment. She is also very friendly and empathetic. I have also been very happy with the minimal pain that I have felt when having blood drawn. The location is on the right as you drive north from the traffic light on Bascom as it crosses San Carlos / Stevens Creek Blvd. The location is a bit easy to miss if you are driving quickly but anyone should be able to find it without much trouble. Thanks for the great service Kelly.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

I went for an abdomen ultrasound and got a callback from Dr Raman in next couple hours discussing…read moreabout my reports. Dr Raman is very knowledgeable, expert and very importantly, empathetic and listened to all my concerns and replied to everything to my satisfaction. I have never seen this level of treatment anywhere else. Staff is nice and listen to concerns faced and do due diligence in their work. They truly care about their patients. I will consider going there again and also recommend to others for their radiology tests.

I would definitely recommend this place. Having a radiologist in the room during your exam and not…read morebehind a computer screen was SUPER helpful for why I went there. Having someone to openly discuss care with (even though my regular OBGYN wrote the referral) was a game changer. Yes, the parking was strange. Yes, the party happening between my legs in stirrups with 3 people was... different. But truly having a dialogue with medical professionals in that situation really made all the difference. I left with answers and feeling confident as to how he got those answers in real time.

Be prepared to wait at least 1 hour. Regularly And much…read morelonger than other locations... even if upu have an appointment

Customer service and emotional intelligence at this location are horrible. The woman at the front…read moredesk is extremely rude to the elderly and to people in general. She was yelling on the phone with customer service and then shouting at clients to sit down. At one point, she even made a strange comment about why everyone was staring at her. Of course people were staring, because she was loudly yelling at everyone in a very small office where we could all see and hear her behavior. When a man who did not speak English very well gave her the wrong information, instead of showing patience or trying to help, she screamed at him. I had to step in and use Google Translate to help him. Everyone deserves respect, and it is not the clients' fault if she hates her job or is having a bad day. She absolutely should not be working in customer service. I will never come back to this location and strongly recommend going elsewhere, even if it means driving farther. Better service and basic respect are always worth it. Overall, the experience was slow, rude, and completely impersonal.

In and out in 12 minutes!…read more I was worried about going here bc of all the negative reviews. I am glad that I went anyway. Communication: I received a reminder text this morning. Thank goodness bc I completely forgot the appt! Parking: The lot was pretty full but I had no trouble finding a spot. I saw a few more near me as well. Check in: After parking, I clicked on the link in my text message and checked in from my car about 1 min early for my 11:00 appt. I walked in to see my name up on the screen already, so I knew it worked. A couple of minutes later they called my name. Service/Care: The phlebotomist was very sweet and cheerful. We chatted and after a quick poke she had 3 vials of blood. Above and beyond: I misspelled my name when setting the appointment and I was sure that it would cause confusion, but she figured it out no problem. She was patient while I got my insurance ID up on my phone to verify. I felt compelled to leave a review since the whole experience was the complete opposite of what some others reported. Have an appointment. Be on time. Remember that sometimes things happen - maybe a bathroom breaks, a phlebotomist calls in sick, a young patient takes 30 min longer than expected bc they are scared... Who knows what could happen? Luckily none of that happened while I was there and I recommend this location.

Terrible. The guy taking my blood was completely clueless and seemed like he was stoned. He took…read moresuper long at his first attempt, which hurt a lot. He tapped into a small vein and couldn't even get 1 tube of blood. He then said I needed a special "butterfly" needle. Another older nurse came and said that was not necessary and just took my blood from the other arm. It was done quickly. A few weeks later, I just got an email that they lost my blood samples. I also have a giant dark bruise that stayed for 2+ weeks. This has never happened to me before. Incompetent staff. Avoid this place.

Dr. Padidar and the team are exceptional. From the office team to the imaging techs, the nurse…read morepractitioner, to Dr. Padidar himself. I have an unusual condition called the nutcracker syndrome along with pelvic congestion. Two other doctors treated parts of the problem, and they were great as well, but Dr. Padidar understood the systemic issues created by the syndrome and aggressively tackled it. The bonus was that while he was doing the procedure he was teaching others about what he was doing and so ultimately, I had a team of doctors taking care of me. For the first time in as long as I can remember, I do not feel fatigued all the time, and I have more energy because my circulation is now functioning properly. Dr. Padidar takes his time to explain all of the imaging, the scope of the problem and how he is going to address it before the surgery, then afterward, did the same to explain what he did. He is amazing! I am grateful for his skill, insight, and compassionate care.

@ Shona S. Lots of angry energy. By giving your energy to…read moreothers depletes your energy and causes Dis-ease of the body. Holding onto anger not only causes diseases and the body to break down, but a stressful life full of sorrow and regret. There is a nice Ayahuasca retreat in Orlando, FL that can assist with your inner healing. They do a great job and will truly be life changing. Most times in life, the people or situations that make us uncomfortable are there for a reason/ lesson to mirror back to us what we need to heal. When you heal, those lesson disappear and you attract greatness into your life. Worked with Dr. Padidar in San Francisco years ago. He is a kind, professional, and an extremely knowledgeable doctor. He loves helping others and would give the shirt off of his back for anyone. Namaste iiiiiiii

Great place to visit when you need a wellness check like TB, flu, vaccine shots. The staff is…read moreefficient and professional

I absolutely do not recommend this clinic. I've been waiting over a week for my TB test results,…read moreand it's now holding up my employment. This is completely unacceptable.

I just got off the phone and spoke with Paul and overall I'm going to give him a high 5, or 100…read morefor his quality of care and overall his patient and great customer service. Thank you Paul.

The visit went fine. Doctor was patient and really paid attention while I explained my symptoms…read more They offered a few suggestions and explained what might be causing the issue. Front desk was friendly too. Felt comfortable asking questions and got clear answers without pressure.

If you've read some of my other reviews you can see, I'm fairly new to San Jose. And, I was really…read morenervous about seeing a new doctor and finding things like the lab where I'd no doubt have to have bloodwork done. This Quest location is located in the same building as my doctor, so that took some of the anxiety out of the equation for me. It's easly to find and they don't require an appointment, though I might make one next time. I came here, first thing in the morning, after fasting for my bloodwork. Little did I know my doctor ordered several panels to be run, which required like 10 tubes of my blood! But the technician who helped me was nice and sympathetic. We joked about things some, which was nice and I was in and out of there in half an hour or so. Even though I went first thing in the morning, I still had to wait behind a few other people who had made appointments. And the office was just opening, so there was the normal delay in letting them get their systems up and running. Like I said, next time I will call ahead.

need help in Billing I've wasted over five hours on $100 bill that they sent to collections and…read morethey should've just sent it to my house now I have to deal with collections not cool quest

I arrived at 8:00 AM as a walk-in patient and have now been waiting for over two hours. During this…read moretime, I asked the front desk several times about the queue, and each time I was told to keep waiting because there were patients with appointments ahead of me. However, what I observed is that the system here does not seem to consider walk-in patients at all. Even if someone arrives later for a 9:30 appointment, they are still placed ahead of walk-in patients who have already been waiting since early morning. This means that walk-in patients' time is continuously pushed back, and effectively our time is being wasted. What is even more concerning is that when I tried to ask about this situation, the staff responded by saying that I was "arguing." English is not my first language, but asking reasonable questions about the process should not be interpreted as arguing. Instead of addressing the issue with the system or explaining how walk-in patients are handled, multiple staff members seemed to focus on criticizing me for asking questions. It felt like I was being treated unfairly simply because I was trying to understand the situation and advocate for walk-in patients. After waiting here for two hours, I was even told that I should go somewhere else. That is extremely frustrating and unfair after such a long wait. I believe the current system is not respectful of walk-in patients' time, and the way this situation was handled--especially toward someone who is not a native English speaker--is very disappointing. I hope this concern can be taken seriously and that the process for walk-in patients can be improved so others do not have to experience the same situation.

My experience at blood draw clinics has not been pleasant and I had braced myself for a visit. It…read moreended up being super efficient and pleasant. Self checking took seconds and then the phlebotomist came out in minutes. She was friendly, cheerful and knew what she was doing. Easy peasy! Just the way it should be.

The Hospital and staff are fantastic…read more The main issue is the parking. There is next to no handicap parking, (far less than a hospital should have, at any rate) and the Valet is often not there, like to take your car, or to bring it back. I've noticed on super busy days they only have one valet at the stand in front of the Building Q. So cars and people waiting to retrieve their cars are stacked up waiting on one poor valet to hustle around getting everyones cars taken care of. The valet service needs to HIRE more people and PAY them better so they stay with the company. This screams bad management. No one should be the only person at a valet stand. Especially not at a busy hospital when people have appointments to get to on time, and there is next to no ADA parking.

I'm sorry- but I can't stand county hospitals! This is why they're given a bad name! My son had a…read more1p appointment to check on his broken wrist and after 45 mins of us waiting in the patient room I asked if we missed our appointment because I had to go to work.... No nurse EVER came in to check up on us or say "the doctor is running late...." Perhaps if there was so communication, I wouldn't write such a horrible review, but this was just awful! After the doctor spent 2 minutes looks at my son's broken wrist, he said "looks like he healed fine...." Which his wrist was STILL SWOLLEN! We went to Stanford and his PCP there was PISSED! She said he needed to wear his wrist brace at LEAST 6-8 more weeks as she ordered 2 X rays and OT! This doctor dismissed my son since he's an older teenager and said he'd be fine..... ughhhh