The process for online rental was absolutely fantastic. It was so easy to navigate and it went very…read morefast. The property is very secure and extremely well maintained. Would 100% recommend renting here!

I've never used a self storage unit before, but I recent moved to the area and needed a space for…read moresome long term storage. The process was about a simple as it gets. The pricing was the cheapest in the area (I checked several locations before landing here).

we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

Professional, well trained, handled everything with care, and were very pleasant to work with!…read more They were the best part of our move. Janet and Carl

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Probably the friendliest and most helpful people I have dealt with in business in decades. I…read moreneeded 4 units, adjacent, in a hurry and Bove was ready and willing to help me make that work. Allsion arranged for me to move in the same day, took care of setting up auto-payment, and in general made the whole hassle that I was facing that required storage in the first place a lot easier to handle. Charlie always makes sure that the occasional stiff door problem is resolved FAST. Another really pleasant person helping out the customers. I have been there 3 years (or is it 4?) and have never had a roof leak in any of my units. They are solid, the doors open and close properly, and the floors are always dry - no ground water seepage even in wet Springs. The floors are raised just enough so that rain water does not roll in, but it is still very easy to get a pallet jack or hand cart into the unit. This is an example of a company in a very low tech, unglamorous business providing a world class quality customer experience on a consistent basis; unsung, under-appreciated, but stunningly easy to deal with and very very high quality units.

Hire them. Of all the things to spend money on when you're moving, a seasoned professional moving…read morecompany is the top. We personally feel that Lamanna was worth even more than we paid (Important to note that we've moved twice from NYC in the past 5 years, and city prices are very different.) I really thought I'd written this review already, but you know how crazy it can be when you move. I've got specifics about the guys on the crew, but I don't have the notes right now and can't remember, it's just too hectic still. Just know that Lamanna was prompt, careful, friendly, and super helpful. They are *serious* about being a good crew, and we were lucky to be able to book them. Steve was even good enough to help keep me from having a meltdown about a month before our move! I hope to update this later after we've actually settled in better, but honestly, things just keep piling up and I don't know when I'll get to it.

Lamana's came recommended to us by friends who moved about 6 months ago, and we are so happy we…read morewent with their recommendation. Service was efficient but still very careful to protect our belongings and the safety pf the 5 man crew. Everyone was very professional and our move went off without a hitch. Lamana's knows what they are doing. We packed our personal items, so the crew only had to move the furniture & boxes. They just needed us to direct them as to placement in our new house. In all, the entire process took about 5 hours. We should note my husband is immune compromised and all staff took precautions when it came to pandemic precautions. We are grateful for their professionalism and concern, in this regard. There was a GREAT article about Lamana's in the Albany Times Union on 9/2/20, this is a multigenerational family run business and they deserve the high praise and recognition. I've already passed them on to another friend who will be moving in the near future and to our realtor. I do recommend calling & booking as soon as you have a closing date. We were able to get them within a few days of our closing, but with the good press and so many happy customers, I'd say they're only going to get busier. Great job. Great local business. Can't say enough great things about them.

I had a wonderful experience working with Bobbie. She was very helpful, sweet, and patient…read morethroughout the entire process. She took the time to listen to me, understand my needs, and work with me to find the best solution. I truly appreciate her hard work, kindness, and dedication. Thank you, Bobbie, for making the experience so much easier and more pleasant!

Amy was a pleasure to deal with; good conversation and experience. Good job Boomerread more

I wish I could move into this storage unit. Everyone I have spoken to has gone above and beyond for…read moreme. The place is not only clean, but gorgeous!!! They make the process of renting a unit and even transferring into a larger unit so painless and smooth. I want to keep a unit forever just so I have an excuse to visit them! You truly will feel like you are being welcomed into someone's home.

They constantly raise the rate. My current rate is now double what it was only a few years ago. Run…read morefast and far.

Great storage. I went with an inside climate controlled 5x5 for my electronics. It's clean, secure,…read morecameras, good pricing for the features offered. They did forget to give me my courtesy call after i signed up online. I had already payed and e-signed most things, but i still had to go in to sign a few things and determine my insurance protection. It was then that I met Chance, a floating regional manager. He was excellent and even gave me a shorter, easier to remember gate code. He was most excellent and a key factor to my overall first impressions. Lisa couldnt even answer the phone for me earlier and i had called back a few times and left a message. Way to go Valuespace. Give Chance a raise. And thankz for decent pricing on an A/C unit.