Wide selection of salt water CORAL, SALTWATER FISH, and supplies. Owner took time to answer my…read morequestions. Several large tanks cover the showroom floor. Organized well. Highly recommended!

Long time reefer and recently moved here. Needed to find my "home" store. Went to multiple stores…read morein the area. Many were awesome, but Chris absolutely nailed the reef shop experience. I was treated with respect, kindness, and fairness. Great looking fish and coral! Now that I'm set up I'll be coming back frequently! First fish in the tank were from ReefKoi!

I really liked this place. The staff were very friendly and helpful. The animals looked like they…read morewere well taken care of. I never fed a lobster or a stingray so that was so cool. I also got to pet a little alligator which was really neat. You can buy food cups here to feed the animals and the fish. I highly recommend coming here!!

***WARNING*** These people are selling sick fish that will crash your tank!!! As if that wasn't bad…read moreenough, they gave completely WRONG and WAY outdated information on running my aquarium, and were condescending and rude about it! I'm guessing that is why their fish are sick. Do yourself a solid and find somewhere else to shop.

Whilst traveling through the grand lands of Colorado, I discovered a most splendid fish shop,…read moreperhaps the finest in the territory. The proprietor was an excellent gentleman, and the aquatic creatures were kept with remarkable care and beauty. A marvelous establishment most worthy of praise. - Sir Archibald Beaumont

Nate took the time to help me build my next fresh water fish tank. Wide selection of tanks, fish,…read moreand supplies available. Highly recommended!

This pet store is really awesome. They have a great variety, and their business plan seems to be to…read morecarry everything, which is great for every level of consumer at any price point. The store is clean and thoughtfully organized. Their toy and supplement sections are fantastic, and they have a lot of toys that I have only been able to buy online previously. While customers can find some truly great brands of food here (Orijen, Honest Kitchen, Primal frozen, etc), the store also carries a rather wide selection of not so hot foods (Bil Jac, Kibbles n Bits, etc), so consumers should be sure to do their research since corporate philosophy does not prevent them from selling very low quality/controversial foods. One surprising omission in food/treats was Sojos. One disappointing thing, and something that will most likely prevent me from buying food there regularly, is that they do not track loyalty programs. Wag n Wash, Pet Pantry, and Bentley's here in town all have methods of tracking loyalty programs for foods that offer them (Orijen and Honest Kitchen are the two with which I am familiar). Granted, I can cut out the UPCs, save them for months, mail them in, and get a coupon for free food, I appreciate the convenience of a store doing it for me, and think that is something that sets apart true boutique specialty pet stores.

Last night we had the worse customer service I have ever experienced in this store. My husband and…read moreI came to buy some fish for our kids, the only person available to help was this bearded guy with no name tag and when asked for help with the fish he immediately expressed his displeasure with doing the task. I then seriously asked this guy if he did not want to do it, we could leave and purchase from a different location and he immediate answer no what you want, we asked him for a red fin (and gave us red heart fish). While scooping the fish he did not use care or concern for them, scaring them all over the place to the point of his frustration on not able to catch any, he then took all the water plants and tossed them on the dirty floor, once he had gotten the fish put them back in. Maybe a considering factor of why this fishes don't last long. I will say we should have walk out immediately but one I was not in the mood to argue with this guy and two didn't want to have a further altercation he seems like the type of person his head will boil up for the smallest of thing even more so with women. So definitely a bad taste for sure, not sure I want to ever come to this store again.

Very helpful staff. They have a variety of inventory from bird feeders, gifts, and bird seeds. I…read moreknew nothing about the process of attracting birds and was given the most professional guidance. Happy Customer

I love this store and have only had positive experiences here. The staff has been informative and…read morevery helpful. This store has a very relaxing and positive vibe. I especially enjoy visiting during the holidays.

The staff here has always been wonderful. They're kind, friendly, and offer their help without the…read moreirritation you get when you go to larger pet stores. The prices here are higher than they are at chains, but shopping locally to support the community is worth it. I wish they had a larger bird and aquarium stock... And it'd be a treat if they carried any type of supplies for my pet chickens... But, They've even gone to the extent of making a special order for me (even though it never ended up coming in, or did I ever get a call about it). On one occasion, they let my baby pig try on about 5 harnesses to find one that fit, and they LOVED it. Not many places will let a pig inside, but it was the highlight of their week, they said. If you have a large dog, they have a do-it-yourself wash in the back for around $13, if you struggle doing it in your home or don't want to pay the prices of a groomer. My tiny Boston terrier doesn't need it, but he loves the treats he gets any time we come in. They also are more than happy to assist you with free doggy toe nail clipping, which makes that task so much less stressful. If you can accept a slightly higher price point than big chains, Pet Pantry is highly recommended.

This place is awesome! The dog wash is an amazing deal. They have plenty of treats to choose from…read moreafterwards and the staff is friendly. Found my new spot.

I wish I could rate the grooming separate from the store, because my rating is for the grooming…read moreonly. I normally go somewhere else in town but couldn't schedule an appt for the time I needed this time around. Annoyed by the misrepresentation of services on the web site vs in store. And the costs outlined between the 2 as well. I paid way less in California plus tip for the same services. Not sure if tipping is even an option at this location, either way I'd never tip for the overpriced services here. The staff all seemed either extremely annoyed or were pandering to the annoyed. I hate that happening in front of customers. Clean your dirty laundry behind closed doors. Overall the grooming quality was good so I couldn't completely trash the rating, but I won't be back if I can help it.

This was the 4th time we took our dog here to be groomed…read more There were issues with the services that were performed but the take away was how rude grooming management was and the fact that we had to call 4 times to talk to management for no real resolution

I took my dog in for a nail trim and wash. My first time to go and found it to be a very positive…read moreexperience. My dog hates getting her nails trimmed but CJ was so patient and kind with her. Will definitely be going back!

My pup bourbon got off the leash and somehow found his way to wagon wash and they took care of him…read moreand called me.Thank you you

This location is MUCH smaller than the one on Cheyenne Mountain Blvd; it still has a wide variety…read moreof pet foods, but not the massive selection and stock of the aforementioned store. The store was a little disorganized and the entryway was a little awkwardly laid out and dirty. They have a very small selection of fish but a surprisingly large number of betta fish, I assume because of the low traffic, so if you're looking for a betta check this place out(!!) and a tiny selection of fish foods. Their small animal supply section was very limited. If you're looking for something for your mice, gerbils, rats, ferrets, birds, etc. then you'd probably be better off looking in a different store. They have the basics in food, bedding, treats, and what have you, so if you just need to pick up a quick something like bedding you'd probably be alright. I wouldn't make this store my go-to for these animals though. The cat food selection focused mostly on your conventional national brands, but they did have a good selection of grain-free offerings in wet and dry foods. This store focused more on dog foods and products than anything else though. They had a complete half aisle for wet cat foods (one side) and a complete half aisle for litter and litter boxes. The dog food section had an aisle completely dedicated to holistic, grain-free, and other specialty foods and another of "regular" dog foods. They were a little lacking in the small breed, puppy, and small breed puppy foods though, but I was able to find a grain-free small breed puppy food (only one). There were a ton of toys, treats, beds, grooming supplies, etc. The staff was very friendly and helpful. That is always a great plus!

The staff really knows their fish. They noticed some possible Ick on one of the fish so she…read morewouldn't sell it to us. Was going to treat them and hold off on sales from that aquarium. We asked if the water filtration system was for all tanks. Yes, but there is double filtration system so the ones we bought should be ok. We bought Ick treatment stuff just in case. So far, so good.

After reading some of this reviews here I'm quite saddened by some people's opinions. I agree that…read moreeveryone is entitled to their own opinions but if they took two minutes to become informed about this store they would probably retract their reviews. My family and I are new to the area after spending 8 years overseas. We were looking for an English Bulldog puppy to complete our home. Initially we were going to try the breeder route, but after coming across the Pet City in the Citadel Mall we didn't have to go any further in our search. Most breeders we encountered had already pre-sold their litters to other buyers and the ones we spoke with seemed to care more about money than where their dogs were actually going. Which I understand that this is the case when deciding to go into the breeding business. Within minutes of entering the store, Sharon, one of the employees approached us after we had found a beautiful Bulldog in the back. Any questions we had about the breed, feeding, care and overall health issues were answered with extreme knowledge and patience. We were hesitant at first with same ignorance that many people think of a mall pet store. But, after inquiring about where the puppy was from, the breeders name and history we did our own research about where our puppy was really coming from. Our puppy, in fact, was bred from a reputable breeder a couple of states away with a good reputation. It was not a "Puppy Mill" as some people think. Sharon was a complete sweetheart, took the time to talk to us about our trepidation, gave her honest opinion and shared her knowledge of the breed. By far the best customer service experiences we have ever encountered in any pet store around the World! The store had a very clean and tidy appearance. The dogs there were two to three to a cage with more than enough space to move about freely. The cages are very spacious and the 4 other times we were there we have never observed messes unattended. I say this because we had visited another store for supplies and left after seeing dried feces in two cases where dogs were sleeping that had obviously been there a while. The prices are quite reasonable for a mall pet store and they do offer a military discount on supplies which is always a great help. We took a while to think about it before we made our purchase, did our research, asked questions and became informed. Miss Maggie Mae has been with us for 2 months now with absolutely no underlying health issues. She is growing and striving at an amazing pace. Her vet says she's an incredible little girl. So, please, if you're stereotyping this pet store by what you think of all pet stores...don't. I would gladly share my experience in dealing with this store to anyone in search of a new member for their home.

The ladies at the Citadel mall were so helpful. Answered all our questions and informed us of all…read morethe needed information on the breeders and care our puppy has received. We took one look at him and said yes! I loved how they gave us all the essentials to start out with a new puppy. Thank you again! Great experience. I could tell the staff loved the animals.