Very disappointed in this Fergusons. Everyone is polite but they're basically order-takers, and…read morethat we can do on our own. The problem is Fergusons has grown too big and forces customers to work through their website: Build.com. That website needs work. 1) It's fickle-- sometimes it recognized my email address, sometimes it didn't. 2) ordered pulls took three weeks to arrive; some never arrived at all. 3) returning is a rip-off: each knob comes with its own return fee: a $10 knob costs $7.95 to return. And they won't let you send them all back in the same box; each order is a $7.95 return fee. My salesperson never informed me of this. Reaching your salesperson by phone is a chore, as the phone answering company for the Cherry Hill Store is located in Lansdown, PA. Calls are rerouted-- your phone doesn't recognize the incoming call, etc. It was a time-consuming mess. Also, I tried to buy a $1,500 lighted medicine cabinet; it was more complicated than surgery. Questions had to go through the salesperson who contacts the rep, and then has to get back to me. Now factor in web issues and off-site call centers. And when you do finally connect, no solutions or alternative products are offered, and you've wasted a month. Finally, Ferguson's sends a "how did we do?" survey, but when I went to provide feedback, I got a window saying that my time to do so had expired. Absolutely infuriating. I've found another source for my 6-figure renovation--a streamlined, "family run" place that actually knows what customer service is.

- Positives: High quality parts, good customer service…read more -Negatives: we have completed 2 bathroom renovations in the last year. In both occasions, multiple parts were missing from our diverter kits. This set us back time in our projects and caused un-needed frustration. Overall- do not recommend Ferguson

DMR Kitchen and Bath just finished our kitchen renovation in the time they said it would take - 2…read moreweeks and 2 days! From beginning (picking out cabinets, counter tops, hardware and backsplash) to end (installing the beautiful backsplash and cleaning up, everyone at DMR was helpful, clear in their answers, professional and efficient. DMR is a family run business and have been around for over 20 years. Their expertise is evident. We couldn't be more happy with our new kitchen or with the work that was done! The demolition team took extra care in dismantling the cabinets and counter tops, so that all the cabinets and most of the counter tops were able to be used by someone fitting out an apartment. Win/win. Thank you to everyone at DMR!

We had an idea in mind for our laundry room which was to turn half of it into an office space,…read morecomplete with a desk. Not only did they know what we were going for but DMR was more affordable (and far more professional) than other "experts" we spoke to in the area. The project came out better than expected and right on time. We have a couple other projects in mind and we will definitely be using DMR again.

I came to this BBB when I was looking for a last minute Christmas present. Online, the website said…read morethat this store had what I was looking for but when I got there, it wasn't there. The front desk team was super helpful (especially Kaitlyn) who were able to see that the cherry hill location had what I needed. They put in for curbside pickup for me and even applied a 20% coupon even though I had left mine in my car!

Thought I'd have to wait a while to check out but they opened more registers. The one item wouldn't…read morering up but other staff members quickly took care of it. This location has a lot better sales and stock. We couldn't find the price of a she civic keruig but there was a worker who offered assistance. This location also wasn't as crowded as I thought it would be for the area.

I ordered 3 doorknobs and they charged me a 24.00 freight fee. I let it go because I figured it was…read morenear the end of the project and I just wanted to be done. They came in wrong but they insist that is the color I chose. They then charged me a 25% restocking fee. 70.00. I pick something else because at that point he's indicating he's going to work with me on that....I pick and he doesn't bother to tell me that the new sale is final and then say we'll work out rest after my new knobs are delivered. What does that even mean....guess I wait...NEVER AGAIN. What a horrible way of doing business.

I stopped into this location just to purchase a plumbing part, but I took some time to walk around…read morethe showroom. They have an amazing selection of higher end products and the staff is extremely friendly. I'm going to make this my first stop when we do a remodeling project.

I ordered a vanity and much more from here and first of all it came in late with no communication…read moreto us. When it was delivered we later found out that it was the wrong vanity and while he said that it would be replaced and here in 2 weeks, 2 months later it finally was delivered to our home. The problem was he said that he would install it since the wrong one was installed so that I could get the co to our home and guess what he did not deliver. Apparently this vanity has been sitting on his warehouse for sometime now and could have been done months ago! I have been calling and leaving messages and he never responded. Now I have to pay for a plumber AGAIN! He NEVER offered any compensation for the trouble!

From the owner: Kitchen and Bath Gallery provides high-quality bathroom and kitchen remodeling products in Marlton,…read moreNJ.

Thank you guys for outstanding service, from delivery to installation everything went on time as…read moreagreed, since my schedule is very tight due travelling, being on time was very important for me, now I have new kitchen in my small cute apartment, I highly suggest this company

Beautiful bathroom when complete nothing bad to say! Very hard workers! Would highly recommend!read more

Scott M. from Urban Remodelers came to my home, showed me samples of cabinets, countertops, tile…read morefor my floor and backsplashes. I chose what I wanted. Their crew came out to my home and finished the job in half the time they quoted, cleaned up entirely afterwards, and left me with the most gorgeous kitchen in my neighborhood. Their price was MUCH less than another quote I received. I highly recommend them! I will be using their servcies again in the near future for my master bath! Thank you, Urban Remodelers

From the owner: Your kitchen is the heart of your home. It's THE most important room in your house. We transform…read moreyour dream idea and design into pure reality, whether it's a custom, minimalist kitchen or design-build work. We want our clients to have a stress-free, enjoyable experience with our seasoned, professional installers, trusting us with your most important and valuable asset, your home.

Steve installed new wood flooring throughout the house. Installed cabinets and custom molding to…read morematch cabinets. Painted all interior walls and fireplace. Installed new stair treads and rebuilt some of stairs that required it. He also gave us some ideas on work we whaving done by others contractors. He was great to work with. I can't believe it has taken me 6 months to give a review because I was truly pleased with his work.

Stop right here. Look nowhere else. I have done the legwork for you!…read more In 2018 we had Steve and at least 5 other contractors come out to give us a quote on our kitchen remodel. After meeting Steve, there was an authenticity about him that none of the other contractors possessed. Every question that we asked him, he was up front, honest and listened intently to our wants and needs. After receiving many quotes, unfortunately then, we knew we had to save up before we could afford to have our kitchen done. Fast forward to the end of 2019 and we were ready to take the plunge! We knew that Steve was our guy. We gave him a call, he came back out several times to take measurements, design, etc. We had a start date of March 2020. Surprise... COVID! Everything was in limbo and we decided it was best to wait. Finally come August 3rd, 2020 Steve and his helper started demo work. Our final completion date was mid October. During construction time, I had two other friends getting their kitchens done as well. The horror stories they told me of their contractors being late, not being honest, charging more than what the contract stated, etc. had my husband and I feel like we hit the jackpot finding Steve. Many contractors now a days sub everything out and don't lift a finger. Not this guy! He is there every day, doing the work, and is passionate about his craft. He is meticulous and will not cut corners, leaving you a project that you are proud of. Steve is arguably the hardest working human my husband and I have ever met. When you hire Steve, you don't just get a contractor, you get a friend...that turns into family. My husband, my two children and I fell in love with Steve. He brought us joy daily during the two months he was with us and has become part of our extended family. We miss seeing him frequently, but now get to enjoy the work he did on our home daily. All of our friends and family that have walked into our home think we hired a high end contractor and designer for our project. We hired an expert handyman - the name says it all. Expert work at a fair price. Future customers, you can thank me later. ;)

Excellent Service!…read more Granite Choice did a fantastic job! They offered a great selection of stone options at an affordable price. Their team was professional, responsive, and delivered the installation exactly as promised. Everything was completed on time and with great attention to detail. Highly recommended for anyone looking for quality and reliability! Thanks you very much!

EVERYTHING went well! Granite Choice had THE BEST selection of stones in the entire area(better…read morethan Colonial, Suburban and Costco put together). I did Quartz for both countertop and backsplash. Stephan was FANTASTIC to work with. After they were templated, I went back with Stephan's expertise and we laid the templates right on the stone so when the pieces were expertly installed there were no surprises. Stephan made what was a scary process for me easy and exciting. Granite Choice did the job quickly, at a great price point and cleaned up beautifully after themselves. I feel so lucky to have found this place and so will you. I enthusiastically recommend Granite Choice

Made an appointment with an office rep named Jaime for Artie to come out to give me an estimate on…read moreFriday, January 6, 2017 for 6 pm. I called at 3:30 the same day to confirm the appointment and it went to voicemail. I called again at 6:00 pm to ask where Artie was and what's going on and it went to voicemail. I left yet another message with my phone number! End result: Artie never showed up, never called to reschedule. Very poor customer service so I question their work ethic for even doing the job! It's Monday morning and not so much as a call back apologizing for not showing up. Not a good first impression at all.

From the owner: Kitchen and Bathroom remodeling. We are retailer, wholesaler, manufacturer. Our goal to design…read morecabinets of the highest quality at an affordable price. We have over 40 different styles of doors. The selection of cabinets we provide are all wood , dovetail drawers with soft closing glides. Also we have a big selection of granite and quarts countertops , tiles , cabinet handles and more...