Having your window pop and shatter suddenly without cause is a startling experience but what is…read moremore shocking is the absolute horrible customer service and blatant disregard for their warranty and care for the customer. And that is what sold us on this company. We have had one of the 2 shattered windows replaced but it took around 6 months to get it done. And this one that is still broken and waiting to be replaced... we have been waiting nearly a year and can't get a call back or an update. To add to the troubles, the initial install ended up being awful. It looked great for a bit but all the windows have gaps and dirt and air pass through and they are a MESS!!! Mike from Nex-Gen came and walked through everything and agreed the installation was not good. And he promised to get the replacement in quickly for the broken window and would fix all these install issues and wrote everything down and apologize but, that was nearly 5 months ago and we have called and have gotten NO response. My husband calls the company and NOTHING is ever done. We don't even get a phone call back, they say they are checking on the order and will get back to us. Good thing we don't hold our breath. This so called lifetime warranty is a joke! It is only good IF the company actually calls back and actually follows through. And what is so maddening, the warranty and good customer service is what sold us. Talk about bait and switch.

Great experience with Dan and Dave. Sales process was respectful, authentic and knowledgeable.read more

I've had WestPro come quote the same job twice, once in 2023 and once in 2025. It was two very…read moredifferent experiences to the point of being hard to believe it's the same company. The job is for removal and replacement of soffits, fascia, gutters and downspouts on a 1-story ranch with 200 linear feet of gutters. In 2023 a woman came out, did the walk through and then sent me a quote with details about the materials, a cost breakdown for each part of the project - quantity and cost for removal of gutters, removal of downspouts, installation of gutters, installation of downspouts. It was very professional (I work with contractors and job bids for a living) and provided all the necessary details of the cost. In 2023 they refused to address the soffit and fascia so I declined to move forward with them. In 2025 a man came out, did the walk through and then insisted on setting up a follow up appointment to walk through the project quote. I did not receive the info packet ahead of time and was disappointed by what I received - a detailed project description for siding work (presumably for the soffits and fascia but the material was specific to siding installation which isn't relevant to either of those locations) with no scoped quote for any aspect of the project. There were no details of the materials to be used or breakdown of the cost specifics. The dollar amounts were hand written into a spec sheet of "good / better / best" (photo attached because I don't even know what to call it, it's definitely not a job quote). I understand that materials costs have changed significantly and the job might cost more today than two years ago, but if you're going to waste my time with a second meeting to quote the job, actually quote the job. So your experience with WestPro may entirely depend upon the person you randomly end up with as your project coordinator. Homeowner be wary. I'll update this review when I've heard back with legit quotes and decisions on a path forward. For now it's a very unimpressed meh.

Appointment scheduled for estimate quickly. Project Consultant arrived on time, and was so helpful,…read morehonest and professional. Really appreciated the professional advice and prompt assistance!

We had a great experience with this company. They did a very professional assessment of our glass…read moreissue and were very prompt with replacing the window in our master bedroom. As soon as the glass came in from the order, which was custom, they got over here and put it in. Thank you!

I love this company. When I called for help, they were so accommodating and got us in quickly. I…read morejust wish I would have called them sooner. Also, they did a great job!! Can't recommend this company enough! Clu is who we worked with and he's amazing!!

The team at Lomax Windows was great. We had a problem with Sierra Pacific products (that Lomax did…read morenot install). Donovan was responsive, adjusted the doors/windows that addressed the problem. Customer service and knowledgeable team members were greatly appreciated. We will definitely use Lomax for any future window/door needs. Thank you Donovan!

Hired this company. Great expertise, very consultative, understands the business very well! This…read morecompany knows their stuff and gives you a sense of confidence that the job will get done right and on a timely basis!

Horrible experience with this place. Ordered a door through Abraxis back in 2021 and the entire…read moreexperience was a disaster. First door arrived with shattered glass. The owner of this shop, Bob, initially seemed concerned but gave me bad direction on what to do with the door (he instructed me to leave it where it was delivered (i.e. in my driveway on a pallet), which turned out to be more than 1 month before I decided enough of this nonsense and took matters in my hand). He was supposed to be working with the delivery service and told me they'd come inspect it and take it with them. That was a lie. Shortly after his bad advice, he then went silent on me and I ended up dealing with the shipping company and door manufacturer on getting a new door. Bob was extremely unhelpful during the entire process. I had even asked for a receipt for the $900 door I paid for and after several requests, his wife finally sent one for the deposit but I never got the receipt for the final payment I made even having asking for it multiple times. Absolutely stay away from this place if you want a good experience.

We had the owner of this company (Bob) come out to give us an estimate to have a custom door put…read morein. We had some nice thick stained glass from a door we wanted to have mounted in new doors and then installed. He said they were backed up and it would be September before they could get to it. It's now October and I haven't heard a word even though I acknowledged this would be an expensive job. Not very good service in my opinion. I'd recommend to avoid this place.

First off, they are one of the only businesses open on a Saturday which is huge…read more Secondly, if you truly value amazing ethics and professionalism in a company that will be working on your home, then Brian and his crew is the company you want. Very delighted to have found them.

From the owner: AllGuard Windows and Doors is your premier Fort Collins, CO based Windows and Doors installation…read moresolution. If you are looking for new window replacements, look no further. We are here to serve you with our no hassle quotes and salesman pitch free appointments. Call Us Today to get started.

I had the best experience here. They were so sweet to me when I needed to change my windshield, and…read moreat a great price! Highly recommend this business. They also gave me a year warranty which makes me trust them more.

I came in wanting to get my mom's windshield replaced because it was hers was absolutely busted. We…read morehave Allstate insurance and the woman at the front desk helped us call insurance to get it covered. I usually have anxiety calling insurance but she walked me through everything! After the car was dropped off, it only took about 3 hours to get everything fixed including the calibration. We only had to pay the deductible and the rest was covered. The windshield looks incredible now! They also gave us some stickers in case it gets chipped again and have a year long warranty. Highly recommend this place! plus they have a very cute dog available for petting!!

If it were possible I would give this business a six star rating! I am absolutely blown away by the…read morelook and quality of my new windows and moreover the care and attention that was put into the work that was done. Steve did a stellar job and I couldn't be happier. From start to finish my experience with this company was pleasant and hassle free. The contract was flawlessly executed with no change orders or cost cutting measures. The work was done in a timely manner and in fact far exceeded my expectations. All communication was professional,concise and efficient. The pride I have in my home has increased exponentially. Having the windows replaced in one's home can be a daunting task. Steve and crew couldn't have been kinder and easy going, making the process easier on me. In this day and age it is difficult and sometimes downright impossible to find pride in workmanship. Steve Colby is not a window installer but rather a skilled,creative, talented and focused contractor and talented contractor whose work is in fact art! If you are looking for an honest, fair and skilled contractor for windows or siding, do yourself a favor and stop your search. Call Loveland Siding and Windows. They are the best.

Steve replaced the vinyl siding on our large home. His attention to detail and desire for our…read morecomplete satisfaction were paramount. He spends a lot of time making sure every piece is the right fit. He does all the fitting and metal bending on sight to ensure just the right look, and made sure it was the look we wanted. We had several bids from other contractors, but I'm convinced none would have given the same level of attention to the job that Steve did. He treated our home as if it was his own. We had to wait in line for him to get to our job, but it was worth the wait.

We had an unfortunate incident at our home and ended up with cracked glass. I got about 10+ quotes,…read moreand All American Glass turned out to be the best of the lot. I placed the order and the window was delivered and professionally installed on time. Mason and Mark were absolutely fantastic to work with and they did a terrific job. They showed up on time, made it look quick and easy, but were thorough and professional. These are the folks you want to work with and you think of when you think of a local business. I would highly recommend their work anytime. I hope to never reach out to them again with a broken glass issue (fingers crossed), but if something does break they would be my first call. Seamless, efficient and great! 5 stars!

We had All American Glass replace 9 sets of window panes for us, and we couldn't be happier!…read moreMark communicated extremely well throughout the whole process. Always professional, did quality work, and made sure we were satisfied with the outcome. Recommend this company without reservation!