I drove down from the mountains and went into the Sherwin Williams Paint Store at 2712 S College…read moreAve, Ft Collins, CO at approx. 5:55pm and the clerk said to me that he was too busy to help me today. I had called beforehand to make an order but was put on indefinite hold. While on hold I checked the online listing and it said that they were opened until 7pm in one place and 6pm in another. So I had plenty of time to drive down and get paint. But what I got at the store was the absolute worst customer service imaginable from clerk who in my opinion just wanted to go home. He took his apparent bad day out on me by refusing service even though the store was open at the time. All I wanted was 1 gallon of SW paint to finish my project. But now I will never go to that overpriced store ever again! I instead went straight over to Home Depot, who matched my paint and color exactly and cheerfully. And less expensively to boot. Bottom line: Home Depot cared about helping me and Sherwin Williams definitely did not! If possible I'd give them a ZERO STAR rating.

Very helpful with picking out paint colors. They know how to give you a slightly lighter shade of…read moresomething by taking a formula to say like 70% and the result was perfect! This paint goes on well and lasts and lasts. I would paint with this paint over what is sold in Home Depot any day. Pick a really different color! Go turquoise! BUT always make sure you get their small sampler quart for like $4 and put it up on the wall before you commit to a gallon! Very awesome service and they will make sure you are taken care of. Happy painting! :-)

I purchased the concrete Epoxy floor system from Kwal Paint in August 8, 2011. The store technician…read moregave me the two part epoxy mix with the incorrect amounts for application. The instructions where simple, mix can A with can B mix well and roll on concrete. After a week of the epoxy staying wet and not curing, I contacted Kwal Paint Store in Fort Collins, Co and they agreed to send out a specialist to sample and evaluate the problem. The Technician concluded that Kwal sent the incorrect amounts and for me mix and apply and referred me to John Snow who I presume is the manager for the north Colorado region. I contacted Mr. John Snow and he said he would take of everything except the re-application of the Epoxy this included a crew coming out and to remove the epoxy and returning the concrete to its original condition. Also he stated, the Epoxy and materials would be replace by the store which amounted to $409.59 This has been a constant battle with me having to be persistent with (Hector) the contractor who Kwal said would remove the Epoxy, for some reason it was up to me to schedule and beg for any efforts. It took 16 phone calls over a two month period to have Hector remove the top layer of Epoxy. He was then to return with a grinder to finish. He was not heard from again after his short visit only remove the epoxy partially. I have also been trying to contact the store manager of the Fort Collins Store who is Tony Snow (John Snow's brother). I have placed numerous calls into Tony, with several phone conversations ending with Tony stating that he would call me back. Not once did Tony call me back out of our numerous conversations. I was then told that the Kwal, owned its own grinder and it was in Denver. It took over three months for the grinder to be delivered to the Fort Collins store. Tony did not call with the confirmation on the delivery of the grinder, I needed to call John Snow to get confirmation that it was in Fort Collins. I then knew the only way I could get any progress on the floor was to take the task upon myself to grind the floor in the hopes that I would be able to use my garage again after 7 months of it being unusable because of Kwal. I was in route to pick up the grinder and called the store to ask if was ready for pick up and a counter salesman named John said that he did have it but needed to talk to Tony Snow who was out to lunch and he needed to confirm who it was for, I told John it was for me and I have been waiting on it for 3 months. By this time I was at the store and as I was parking. John the salesman called me back and said it was ready for pick up, as we ended the phone call I was entering the store and overheard John's very disrespectful imitation of our conversation to Tony Snow. I then heard Tony state "I should have called him" It took me 6 nights after work, 4 hours a night to grind the floor. Once complete, Loaded the grinder up with my receipt in hand I was going to the Fort Collins store to return the grinder and fulfill the promise from John Snow about replacing the material. Once again, I was told from John the salesman he needed to ask Tony Snow. I left the store very disturbed and awaited his phone call. He called back and said he had the list of what Tony Snow is willing to supply. I then returned to the store and was told that Tony was only allowing the Epoxy and flakes to be supplied which equals $136.90 out of the $409.59 total

Being asked to approve a color match the size of an eraser head only to find it wasn't a match is…read moreridiculous. Avoid this wake and bake crew, make the drive over to the SW location on college it's worth the drive.

Absolutely the worst paint store I have ever been to especially Matt. He could have cared less…read moreabout what I was asking for. No worries I won't be back

Super helpful and knowledgeable. Answered lots of questions and when they didn't have something…read morethey pointed us to someone who did. They even have some toys for kids to play with while the parents are trying to decide between a million shades of paint.

Very friendly and knowledgeable staff. We work in construction and trust their products and…read moreappreciate everything about this location. Benjamin Moore paints are much higher quality than many other brands.

Very good selections and reasonable prices for a small hardware. Excellent customer services. Much…read morebetter than other large chain hardware stores like Ace.

Stopped in to get a key made, but the experience was frustrating and highly discriminatory. First,…read moreI was told they couldn't duplicate my key. Then, they claimed I needed authorization. I provided proof of employment and proof that I'm the manager, yet they still refused, demanding a letter. On top of that, they questioned what I was going to use the key for, as if I were a criminal. Frustrated, I went to a proper locksmith--no authorization required, no unnecessary questioning, and the key was made without hassle. Won't be returning here.

Great gun shop if you are looking for military style firearms. Van has a great variety of vintage…read morefirearms and accessories. He is very knowledgably about guns and is happy to discuss them with you (unless the story is full). I've been to the Gun Room many times and it's always a good experience.

Called to see if there was 270 ammo, he said " I am done talking about ammo, if you want to know…read morecome in" Living in Denver that is ridiculous... takes all of 2 seconds to answer the question??

The team at Xtreme Painting Plus did an excellent job. We contacted them fairly last minute with a…read morejob for refinishing all of our old wood trim, baseboards, and window sills, plus painting a few rooms. The job took a couple days longer than expected but such is life when you're working with a lot of sq ft and simultaneously just had the floors refinished. The team was *incredibly thorough* with protecting the floors, walls, and other areas that weren't being painted. All of their prep work was top notch. The trim and baseboards came out gorgeous. And the rooms we had painted look incredible. It was a little more expensive than a couple other quotes, but I am very happy and feel like it was money well spent for very professional work. Attached photos are just two rooms, the green room they painted and did the baseboards. But they did work in 8-12 rooms in our house depending on how you count and every single one turned out great.

Ultimately, we did not use Xtreme painting, however, I want to share Kudos! The company has…read moreexcellent communication, was responsive to my needs/questions, and presented very professionally. Stuart was patient through our decision making process, and consistently asked for feedback. Although I can't comment on their actual work, if it's close to their planning processes, I suspect you're safe. Thanks again Stuart, for walking me through the estimate, and many details!

After seeing the excellent paint job done on my neighbor's house, I contacted Mike this past…read morespring. He spent about an hour with my wife and I while we toured the outside of our house, offered suggestions on paint schemes, and ultimately gave us an idea of the quantity of supplies, primer, and paint would be needed, along with a "low to high" cost estimate. He doesn't produce a nice glossy report with a warranty like other companies. However he obviously "knows his stuff", and we decided to proceed with him even though the low end of his estimate was more than a couple of other competitors including a Denver business that regularly canvasses Loveland. His crew was excellent. They prepped the house for 4 or 5 days to wash, sand, and spot prime bare spots (PLUS the undersides of all siding boards...not just the bottom 4 feet or so). Then the crew completely primed the exterior (the primer was tinted, not white), applied a thick coat of paint, followed by trim and exterior doors. Mike regularly visited the job site for suggestions for the crew for touch ups. They were steady, polite, hard workers, and cleaned up every night. Ultimately after 6 straight days of work with one weather interruption, the job was done, billed out at the low estimate he had previously given us. I highly recommend him and his crews for anyone looking to have a quality paint job done.

Mike and his crew are very professional and detail- oriented. Mike educated us on what a quality…read morepaint job should entail and he made helpful suggestions. We'll never trust anyone else with our home. This company is honest, hard-working and takes pride in their work. Highly recommend!