This is a long post so I apologize but it is important for me to get all the details out. Be aware of this company and their products. We first interacted with Beth Button for design plans for our yard about 1 year ago. Beth understood my husband's dream and desires and put them to life in her design plans. When we first agreed to move forward I signed a contract and paid a deposit. This contract said nothing about colored renderings of the design. When I signed the contract there was no listing of renderings and their outrageous cost. It wasn't until later that Beth added this to the contract, after I already signed! We let it go, and when we received said renderings they weren't even accurate to what her design was! Talk about hundreds of dollars wasted and never agreed on. We went forward with getting a gate to secure front yard/driveway to the back of the house. Beth said she had time at the beginning of October, 2018. It wasn't until Halloween that her men came out to measure. It was also to Beth's suggestion that we purchase a prefab gate from Costco for the other side of our home. That she would stain it and do this at the same time as the custom built one. We were looking for a medieval look and the gate in Beth's design was perfect. Dark stain, arched gate, iron hardware, and a peek through window, with iron bracket. Beth's workers (her best according to her) new nothing of staining the prefab gate, said they would be out next week to put up the gate they were building and stain at my property. They never came when promised. In fact when all was said and done, this project wasnt completed until 12/28/2018. Almost 3 months later. The gate was haphazardly put together, looked nothing like the design, was cheap, not secured. Simply awful. We had to get a hold of Beth who was difficult to get to during this whole project (later to find out she was on 2 larger projects and didn't seem to care about our smaller project). She spoke with Manuel about the mistakes and told them to fix. They came out and offered a trashy fix (this was to fill the gaps between the planks that were gapped inconsistently and it was never to have the gaps), the stain was awful, the gate was not secured to posts. We called Beth again. She came out this time, agreed this was terrible and not how they do their work. She apologized and assured me he would come out and fix. This next time it was better. However the workers stained the concrete on my property, left nails and screws around where my young children or dog or myself could step on. Left a huge mess, and through leftover washed out stain in my plants that are now dead! The gate was also bowed as it was never secured to the outside of my home on one side. Making the gate impossible to open and close. Again, another call to Beth where she came out with Manuel, my husband there the whole time to make sure all these problems were resolved. In this time Beth gave me the bill. I was charged for them adding the windows to the gates (even though they ARE in HER design, and for staining the prefabricated gate that she said she would take care of). The project, by Beth's words to me was going to be $1400. This project turned into $2,285!!! I knew there was to be a charge for installing the prefab gate but was never given a price. That's over an $800 difference! The gate finally was done enough to meet low standards. The whole ordeal left a sour taste in both mine and my husbands mouth. Although the gate is done, it's still not perfect and wouldn't be unless done all over. All these fixes they did just made it look worse and we are so disappointed with the end product. In fact the gate we bought through costco (by the way was $900) looks better than what they made for us. After all was said and done Beth and I had words about her job. This is when she admitted she should never have taken on our project because she had 2 larger projects she was on. Beth and her workers treated us like our money was for nothing, tried to see us on a crappy built and installed gate, annoyed with ME over all the times they had to come out and fix, and it still isn't what she put in her design. It was HER design, how could you give a customer anything less than what SHE designed. Well that is what happened. Final result turned into Beth removing charge for stain, charged me for 1 peekthrough instead of 3. I will NEVER use this company again, I will NEVER encourage anyone to use this company, I will tell my story and hope I save someone from thousands of dollars wasted. Beth should be ashamed or her "quality work/standards" she should be ashamed of adding to a signed contract after the fact (totally illegal), and she should be ashamed of coming into my home, interacting with my family, and pretending she cared when she never did. read more