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    Inova

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Hazel Bowen Wright, MD - Virginia Endocrinology Consultants

    Hazel Bowen Wright, MD - Virginia Endocrinology Consultants

    2.6(5 reviews)
    3.4 mi

    My endocrinologist has provided good medical care, so my frustration is not with the physician but…read morewith the front office experience. The first time I went for blood work, a different staff member told me all I needed was an order number. When I arrived at Quest, I was told they do not accept order numbers and had nothing in the system. I had to call the office, and they eventually faxed the information. The second time, despite this issue having already occurred, I was again told there was nothing in the system. Leidy sent a referral about 20 minutes later, but Quest informed me they could do nothing with a referral--they needed the actual lab order. This was especially frustrating because the specialist my endocrinologist referred me to demonstrated the level of diligence and competency I wish the front office had. They provided me with my lab paperwork before I even left the office. If your office cannot consistently process lab orders correctly, then simply provide patients with the paperwork so they can ensure it gets where it needs to go. I also do not appreciate having my health and availability affected by appointment changes, conflicting information, and being made to feel as though I would have to wait until mid-July. After realizing the issue still had not been resolved, I called the office twice and received no answer, leaving me no choice but to show up in person. When I arrived, Leidy seemed more upset that I was frustrated than concerned that their repeated administrative errors had interfered with my care. This is completely unacceptable. I hope these issues are addressed because patients should not have to spend time correcting preventable mistakes. If these problems continue, I will be requesting to speak with the office manager and pursuing the appropriate channels. There are too many specialists and medical offices available for patients to have to deal with this level of disorganization and lack of diligence from a front office staff.

    Office staff was great. I did not care for the feel of the exam rooms. They were clean, but, the…read morefurnishing seemed off (perhaps just a new office building up?). For instance, the desk had a wood chair that looked like it came from the Flintstones' era. Dr. Bowen was pleasant, and efficient with her time spent, attention, but my treatment plan did not feel contemporary and more like a typical "Family Practice" Trained/Experienced provider. Typical blood tests vs. the holistic panel to check for reverse T3 etc.... She was excellent at prescribing medicine and diagnostic imagery. She is not stuck on using 'synthroid' for all patients.

    Frank R Crantz, MD

    Frank R Crantz, MD

    3.4(28 reviews)
    2.4 mi

    If I had listened to this doctor more than 20 years ago, I would more than likely be dead today. I…read morehad Cushing's and was officially diagnosed and successfully treated after seeking a second opinion. All Dr. Crantz focused on was my weight, dictated his clinical notes in front of me saying I didn't have the disease I had, and that I simply needed to lose weight. From some of the other reviews on here, it sounds like he is still hung up on weight as the reason for illness. All the best to those of you who seek his help.

    Not bad, not bad…read more After dealing with the wholly inept VA system for the last 18 months, I finally said that enough was enough and I wanted to see a civilian specialist. I went in to have my thyroid checked (a wonderful by-product of my first Afghanistan deployment) and potentially adjust my dosage levels. He listened - somewhat eccentrically - to me describing the situation and then detailed his treatment strategy that he was going to go through. It jived with my internet research on the subject so I went with it. My only complaint was this overweight Persian woman who insisted on yelling into her phone for 30 minutes while we were in the waiting room. The nurses did nothing about it and right when I hit my breaking point and was about to say something did she go back for her appointment. It makes me want to go buy the cell-phone jammer and keep it on me for such occasions. Even if they are illegal. I'll go back - better than what I can say about the VA!

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    Frank R Crantz, MD

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    Inova - sportsmed - Updated August 2026

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