Be informed: Drs. Chandra and Davis "do not treat ankles, only knees". I was handed copies of the MRI and x-ray reports I had emailed the office and told see a specialist. Odd thing was, someone had recommended Dr. Chandra to us because she was happy with her ankle surgery. This is an orthopedist office - this is the specialist.
Synopsis:
I called twice to schedule and confirm my appointment time, provided my info, and received information on how to send over any records. The receptionist was kind and reminded me to bring in a copy of my MRI. This was a good sign, because I like doctors who take the time to look at my imaging rather than relying on just a report.
I show up and am asked who I am and if I have an appointment. Receptionist goes back to look up my info and I wait. After about 40 minutes of waiting, I ask if I can fill out paperwork or give them a copy of my insurance. They tell me I can't fill out paperwork yet, and decline an offer to at least copy my insurance card. After 60 minutes of waiting, I am handed a stack of my medical records and am informed that these orthopedic surgeons don't diagnose or treat ankles.
Conclusion:
I would have been fine being told that they didn't have time to see me, and I could schedule an appointment for a later date. I can understand miscommunication and scheduling issues. After speaking with 4 people there at the front desk, their decision to try to convince me orthopedists aren't trained in ankles is baffling.
Sources:
Website saying they treat feet/ankles: http://cfosm.com/services-specialties/common-orthopaedic-procedures-virginia-va.php
Dr's profile saying he treats ankles: http://cfosm.com/physicians/dr-ramesh-chandra-md-orthopaedic-sports-medicine-physician-va.php read more