Booked way in advance for pelvic floor therapy. Thought I had 4 weeks of appointments, and was told I could book more at my first appointment. WRONG. At my first appointment, I was told would have to skip 1.5 months, nothing was available. Then they canceled 2 of the 4 appointments I had. Intake was 1 appointment, so I got seen 1 time. Wait list is like a bunch of people get same text or email message, at same time, it's an absolute race to press yes first. Sometimes yes is 1, somes 21, it changes what yes number is. I replied within 5 minutes of a text alert, was too late. Calling number advertised does not reach front desk when you schedule, scheduling folks are separate. Do not recommend. The therapist that I got treatment with one time seemed nice and very competent. I just wish the administration at Inova could do a real overhaul of booking procedures to ensure continuity of care for their patients, and to improve scheduling and patient communication. read more