My boyfriend really liked the diversity of the business! He had made an appointment online and…read moreeverything went smoothly. His appointment was right on time and he enjoyed how thorough his exam was. Amy was super sweet when helping us pick out glasses. She was able to give us a variety of prices from what our insurance had covered. We had a great first time here, and happy everything went smoothly. FYI on the Iphone Maps address will take you near little Caesar and twin liquors. Keep driving up the street and the center is on the right. We were confused at first, but finally figured it out!

I waited over an hour just for the exam, are you kidding me? I've worn glasses since first grade…read moreand I've never waited that long. Then I waited over 2 weeks to get the glasses. I left 2 messages to ask what's up and no one bothered to called back. If you have a question about your order, they only have voicemail, and for that (press #3 ) no one EVER answers. If they already have your money, they ain't calling back til the order comes in. My order was over a $1000 so you'd think they'd at least call, right?) Next time I will go somewhere more efficient and customer friendly.

What a great experience!!!…read more It was finally time for a new pair of glasses, and something compelled me to try Eyes on Main. That was a good decision! The office is modern and welcoming, almost as welcoming as the staff. From the phone call to understand if I needed an appointment to showing up, everything about my experience was top notch. I'd like to especially thank Mallorie and Sarah for their above and beyond service to ensure my glasses fit correctly. They not only got the fit perfected, but they did it with kindness, true customer service. I never felt like a burden, they were genuinely invested in the proper fit of my new glasses. I highly recommend Eyes on Main and will be a return customer for myself and the family!

We're not informed that they had discontinued our insurance even though the insurance card was…read morepresented at the time of service. The insurance had been accepted the year previous without issue. They are still on the providers list. We paid the bill. Recommend caution with this provider.

Dr Brunin and his team are extremely warm and supportive of you as a new patient. Everyone took…read moretime to explain each step and ensure comprehension and comfort. I walked in with almost no clear vision and following my YAG laser I was able to see almost normally. The downtime was limited and I am grateful for the gift of restored site and a wonderful team. Thank you one and all! C I must also add that the stars lined up being referred to this practice. My insurance coverage was excellent and my copay minimal. Overall an excellent experience!

Dr Brunin is a great surgeon. I have had both Cataract and PRK surgery. I chose to have surgery at…read moretheir Laser Vision office so I didn't have to go to a surgical center or have anesthesia. It was surprisingly easy, pain free and I was in and out in about an hour. His staff is very attentive and kind. Highly recommend!!

Office manager has seemed to forget what customer service is in lieu of doing what might require a…read morelittle extra effort or paperwork. Am I missing something or is this business not a member of the Better Business Bureau? Seems like this FRANCHISE of Visionsource could learn from privately owned companies about customer service instead of just maximizing profits and patients seen.

Been to lots of different eye places. Never have we had such care and level of attention. They are…read moreworth the drive. Highly recommend.

Excellent thorough eye exam! Friendly staff. I highly recommend this office! Dr. Thoroughly…read moreexplained her findings.

This man can make anyone see just perfect. Been to alot of eye doctors in past because I had…read moresomething medical happen to me and I was sent to someone else in boerne for my eyes. Several places in boerne. Never got it right. Figured that's how it is now. Go back to this place just to see. I can finally see!!! Should have never gone anywhere else and won't!!. You want your vision correct. Go here.

This is my experience with Ultra Vision. While speaking with the coordinator and making an…read moreappointment for an examination I told him my circumstances demanded my insurance pay 100% of all charges related to my upcoming cataract operation. He said he understood and in fact my insurance would pay all costs associated with my operation. After an examination from Dr. Starck I was led to the coordinators office and he greeted me like I was a long lost friend which was very odd as I had never seen this man before. While signing several pages of agreements and forms there was a sheet that wanted me to agree to pay $1000.00 that day for the upgraded lens the doctor wanted to use that was not discussed during the conservation with the doctor. When I questioned the coordinator and reminded him about my desire to have my insurance pay 100% of all charges to which he had agreed to, he said he had told me of the charges during our telephone conversation. I said I was happy with the standard lens which my insurance company would pay for. He then said the doctor always uses these lens and does not vary from using them. I told him that was not acceptable and then he offered to pay $750.00 using his personal credit card if I paid $250.00 that day. When I refused his offer he said I could borrow the money from a company called Care Credit and he would co-sign if necessary. This all sounded so scam like and unprofessional I left Ultra Vision and found a more professional Ophthalmology Center. Ultra Vision seems like a great place to stay away from.

The medical department , was good The optical department is…read moreterrible, the sales staff really really messed up on my glasses, and refused to admit any mistake, and gave me tons of double talk and then flat out blamed wife and I , and sales girl called me a cheap skate for not wanting to spend $900 if insurance didn't cover the cost Get your eyes checked, get you Rx and bolt, the sales lady probably is a used car salesman in her spare time Terrible, terrible, terrible, almost evil sales lady

Bad receptionist experience. I was late for my appointment and informed there was a 10 minute grace…read moreperiod. Front desk receptionist took 8 minutes helping others in front of me which ate into my checking in time (including ordering contact lenses and etc. for another patient). Due to the delays on her end, she didn't even try work me in. Was told to come back in three weeks. Not a good first impression and will keep my options open. Was told they book patients every 20 minutes- doesn't even make sense for an eye doctor office. Wrong insurance was also booked to my appointment. I've been coming here for years so unsure what the issue is. The Dr did reach out to apologize for the front desk behavior and I really appreciate that! Will see you in a few weeks and have a blessed vacation!

This is my second time using this vision center Let me tell…read moreyou Nothing but positive vibes , The entire staff was so friendly I was very impressed And happy with my doctor. Special thanks to Jenny For taking care of me picking the right frames. I will be a customer for life. Thank you and keep up the great work

Let's face it, I'm stingy with reviews. However, I had to write one for Vista Vision. Honestly,…read morethis place deserves 10 out of 5 stars. Yeah, it's one of those rare businesses that will destroy your favorite or go-to, so prepare yourself accordingly. I don't know who your current Optometrist is, but.. and this may sound harsh.. they suck compared to Dr. Racoma. Sorry, not sorry. Seriously though, Dr. Racoma is absolutely fantastic. She is extremely thorough. She actually explains every detail of the process, then elaborates when answering your questions. Eye science is hard! Some of the equipment she uses is space-age compared to the basic stuff you've seen at your usual Optometrist's office (I promise). She show me parts of my eye I didn't even know existed. Again, "eye science!" Everything is comfortable, everything is clean, the process is painless. Dr. Racoma patiently made multiple adjustments to my frames until they were perfectly comfortable. It's obvious that she focuses on the details to a degree that benefits her patients immensely. The office is modern and immaculate. The selection of frames includes designers that cannot be had anywhere else in the city. Shout out to Ashley, she is awesome! She is always so nice and accommodating, on the phone and in person! Immaculate office run by great people providing impeccable service. Go see them.

One of the worst optometry appointments I have had in recent memory. During my appointment the…read moredoctor stop with the exam and spent 10-15 in the waiting speaking to a friend that stop by. I thought it was rude and very unprofessional especially since I was paying her. It felt that she paid more attention to the white clients instead of me. I'm non-white. So maybe I should just go somewhere else next time. I'm sure my experience was a one off especially with all the positive reviews she has gotten.