Two days before Christmas (12/23/2023), the frames of my glasses broke at the hinge. I am blind as…read morea bat without glasses. And at Christmas! I remembered that I had a spare pair of the exact frames which I bought years ago. We had only moved to TX 6 months ago, so we hadn't yet established optometry care, but my husband remembered Texas State Optical just a mile from our home. The door was locked, I supposed for their lunch break, but then I saw that apparently the employees were in the middle of their Christmas party. Still, one of the employees opened the door & asked what I needed. She immediately invited us in & took my glasses to the back room. Within 10 minutes I had my glasses. When I asked the charge. "None!" she said, "Merry Christmas!" I was too astounded to even ask her name. I sure hope they take Aetna insurance because that one act earned my thanks, respect & customers for life! Thank you, Texas State Optical!

This TSO location has lousy hours. I scheduled my appointment for a Friday afternoon, but wasn't…read moreaware that they aren't open on Saturdays or after 5 p.m. during the week. That's inconvenient for many people who work for a living. I didn't discover that until my husband went to pick up his glasses on a Saturday, and they were closed. They are open the 3rd Saturday of the month. I was also supposed to get a diabetic eye exam at the time of my appointment, but was told I needed to schedule that for a later date. I didn't argue about it, but went ahead and scheduled it. Otherwise, the staff was pleasant and the place was nice. They had a pretty small selection of frames, but we each found one we liked.

Bad receptionist experience. I was late for my appointment and informed there was a 10 minute grace…read moreperiod. Front desk receptionist took 8 minutes helping others in front of me which ate into my checking in time (including ordering contact lenses and etc. for another patient). Due to the delays on her end, she didn't even try work me in. Was told to come back in three weeks. Not a good first impression and will keep my options open. Was told they book patients every 20 minutes- doesn't even make sense for an eye doctor office. Wrong insurance was also booked to my appointment. I've been coming here for years so unsure what the issue is. The Dr did reach out to apologize for the front desk behavior and I really appreciate that! Will see you in a few weeks and have a blessed vacation!

This is my second time using this vision center Let me tell…read moreyou Nothing but positive vibes , The entire staff was so friendly I was very impressed And happy with my doctor. Special thanks to Jenny For taking care of me picking the right frames. I will be a customer for life. Thank you and keep up the great work

I highly recommend Jack Rountree, OD for eye care. His office is just a little drive up 10 past The…read moreRim in San Antonio. I've been a patient for over 9 years. They are so efficient and they can offer great frame style suggestions for my face--because I'm no good at picking out glasses frames for myself.

I had a terrible exp. here and the Dr. himself was rude to me personally. I would never recommend…read morethis location!

What a great experience!!!…read more It was finally time for a new pair of glasses, and something compelled me to try Eyes on Main. That was a good decision! The office is modern and welcoming, almost as welcoming as the staff. From the phone call to understand if I needed an appointment to showing up, everything about my experience was top notch. I'd like to especially thank Mallorie and Sarah for their above and beyond service to ensure my glasses fit correctly. They not only got the fit perfected, but they did it with kindness, true customer service. I never felt like a burden, they were genuinely invested in the proper fit of my new glasses. I highly recommend Eyes on Main and will be a return customer for myself and the family!

We're not informed that they had discontinued our insurance even though the insurance card was…read morepresented at the time of service. The insurance had been accepted the year previous without issue. They are still on the providers list. We paid the bill. Recommend caution with this provider.

Excellent thorough eye exam! Friendly staff. I highly recommend this office! Dr. Thoroughly…read moreexplained her findings.

This man can make anyone see just perfect. Been to alot of eye doctors in past because I had…read moresomething medical happen to me and I was sent to someone else in boerne for my eyes. Several places in boerne. Never got it right. Figured that's how it is now. Go back to this place just to see. I can finally see!!! Should have never gone anywhere else and won't!!. You want your vision correct. Go here.

Dr. Patel and his staff are amazing! I recently transferred doctors from one in Stone Oak area that…read moreI had been placed with but living just a few minutes down the street from Boerne Vision Center I had to give it a try. I am beyond pleased and they are now my new go to for all my vision needs. Their staff was helpful prompts and professional, and Dr. Patel was an incredible advocate for my eye health. He listened and took time to work through my vision issues and provide excellent solutions and a reasonable cost. I highly recommend making the switch to Boerne Vision Center and Dr. Patel!

I have been a patient of Dr Broderick's since the beginning of this year, and he is treating both…read moremy eyes for macular degeneration. He is an excellent doctor, who explains problems and the solutions very honestly and well. Nobody likes an injection in the eye, but he makes it as quick and painless as possible, and I have got used to them now. He has excellent staff and back office who are very easy to communicate with and who are efficient and very helpful. I would hardly recommend Dr Broderick and his staff for any eye treatment you may require. Colin Clemitson

Dr Brunin and his team are extremely warm and supportive of you as a new patient. Everyone took…read moretime to explain each step and ensure comprehension and comfort. I walked in with almost no clear vision and following my YAG laser I was able to see almost normally. The downtime was limited and I am grateful for the gift of restored site and a wonderful team. Thank you one and all! C I must also add that the stars lined up being referred to this practice. My insurance coverage was excellent and my copay minimal. Overall an excellent experience!

Dr Brunin is a great surgeon. I have had both Cataract and PRK surgery. I chose to have surgery at…read moretheir Laser Vision office so I didn't have to go to a surgical center or have anesthesia. It was surprisingly easy, pain free and I was in and out in about an hour. His staff is very attentive and kind. Highly recommend!!

Office manager has seemed to forget what customer service is in lieu of doing what might require a…read morelittle extra effort or paperwork. Am I missing something or is this business not a member of the Better Business Bureau? Seems like this FRANCHISE of Visionsource could learn from privately owned companies about customer service instead of just maximizing profits and patients seen.

Been to lots of different eye places. Never have we had such care and level of attention. They are…read moreworth the drive. Highly recommend.

I have had many excellent experiences with this optical shop. Linda Hartung, manager of Dietz…read moreMcLean Optical in Boerne, makes this branch of Dietz McLean exceptional in every way. Not only does she spend whatever amount of time it takes to satisfy the needs of each and every customer, she has a vast knowledge of anything optical due to her many years of experience in the industry. This business will not disappoint!

Super impressed with this place! I went in one day because I had a problem with my glasses and was…read moreabout to leave on a trip. Christy took the time to search through several drawers for the right component to make them work for me. She literally spent 15 or 20 minutes working on them for me and then refused to charge me for it. The level of care that goes into making things right for their clients really goes above and beyond. I highly recommend them.

My boyfriend really liked the diversity of the business! He had made an appointment online and…read moreeverything went smoothly. His appointment was right on time and he enjoyed how thorough his exam was. Amy was super sweet when helping us pick out glasses. She was able to give us a variety of prices from what our insurance had covered. We had a great first time here, and happy everything went smoothly. FYI on the Iphone Maps address will take you near little Caesar and twin liquors. Keep driving up the street and the center is on the right. We were confused at first, but finally figured it out!

I waited over an hour just for the exam, are you kidding me? I've worn glasses since first grade…read moreand I've never waited that long. Then I waited over 2 weeks to get the glasses. I left 2 messages to ask what's up and no one bothered to called back. If you have a question about your order, they only have voicemail, and for that (press #3 ) no one EVER answers. If they already have your money, they ain't calling back til the order comes in. My order was over a $1000 so you'd think they'd at least call, right?) Next time I will go somewhere more efficient and customer friendly.