What a great experience!!!…read more It was finally time for a new pair of glasses, and something compelled me to try Eyes on Main. That was a good decision! The office is modern and welcoming, almost as welcoming as the staff. From the phone call to understand if I needed an appointment to showing up, everything about my experience was top notch. I'd like to especially thank Mallorie and Sarah for their above and beyond service to ensure my glasses fit correctly. They not only got the fit perfected, but they did it with kindness, true customer service. I never felt like a burden, they were genuinely invested in the proper fit of my new glasses. I highly recommend Eyes on Main and will be a return customer for myself and the family!

We're not informed that they had discontinued our insurance even though the insurance card was…read morepresented at the time of service. The insurance had been accepted the year previous without issue. They are still on the providers list. We paid the bill. Recommend caution with this provider.

This is my experience with Ultra Vision. While speaking with the coordinator and making an…read moreappointment for an examination I told him my circumstances demanded my insurance pay 100% of all charges related to my upcoming cataract operation. He said he understood and in fact my insurance would pay all costs associated with my operation. After an examination from Dr. Starck I was led to the coordinators office and he greeted me like I was a long lost friend which was very odd as I had never seen this man before. While signing several pages of agreements and forms there was a sheet that wanted me to agree to pay $1000.00 that day for the upgraded lens the doctor wanted to use that was not discussed during the conservation with the doctor. When I questioned the coordinator and reminded him about my desire to have my insurance pay 100% of all charges to which he had agreed to, he said he had told me of the charges during our telephone conversation. I said I was happy with the standard lens which my insurance company would pay for. He then said the doctor always uses these lens and does not vary from using them. I told him that was not acceptable and then he offered to pay $750.00 using his personal credit card if I paid $250.00 that day. When I refused his offer he said I could borrow the money from a company called Care Credit and he would co-sign if necessary. This all sounded so scam like and unprofessional I left Ultra Vision and found a more professional Ophthalmology Center. Ultra Vision seems like a great place to stay away from.

The medical department , was good The optical department is…read moreterrible, the sales staff really really messed up on my glasses, and refused to admit any mistake, and gave me tons of double talk and then flat out blamed wife and I , and sales girl called me a cheap skate for not wanting to spend $900 if insurance didn't cover the cost Get your eyes checked, get you Rx and bolt, the sales lady probably is a used car salesman in her spare time Terrible, terrible, terrible, almost evil sales lady

My boyfriend really liked the diversity of the business! He had made an appointment online and…read moreeverything went smoothly. His appointment was right on time and he enjoyed how thorough his exam was. Amy was super sweet when helping us pick out glasses. She was able to give us a variety of prices from what our insurance had covered. We had a great first time here, and happy everything went smoothly. FYI on the Iphone Maps address will take you near little Caesar and twin liquors. Keep driving up the street and the center is on the right. We were confused at first, but finally figured it out!

I waited over an hour just for the exam, are you kidding me? I've worn glasses since first grade…read moreand I've never waited that long. Then I waited over 2 weeks to get the glasses. I left 2 messages to ask what's up and no one bothered to called back. If you have a question about your order, they only have voicemail, and for that (press #3 ) no one EVER answers. If they already have your money, they ain't calling back til the order comes in. My order was over a $1000 so you'd think they'd at least call, right?) Next time I will go somewhere more efficient and customer friendly.

Dr. Cravey and his staff are top notch! Both of my eyes needed cataracts removed. He did the…read moreworst eye first and 1 month later did the other eye using the standard medicare covered lenses in both. My vision is so much brighter and clearer now in both eyes. The colors I now see are so intense and accurate. I now only need to wait one month and I can get a new pair of glasses. Every aspect of Dr. Cravey's practice is very well organized and convenient as the surgery center is located beside his office with plenty of parking. All appointments were on time and to the point. I experienced no problems with the surgeries. My share of the cost for both surgeries was I thought reasonable after Humana Medicare Advantage paid their part. I highly recommend Dr. Cravey.

Update, the surgery went well, however I was told by the doctor Medicare would cover everything,…read moreNOT TRUE! So far I'm out over 500 dollars. The girls in the office don't know anything....no answers. They can't tell me if I should expect more bills. They couldn't or wouldent connect me to the billing dept. Poorly run office staff. ...

We just got home from our appointment with Dr. Rojas! My…read moreson failed his eye exam during his yearly wellness visit so we immediately scheduled to have a comprehensive eye exam completed. I was so nervous that he would need glasses or that something was wrong with his vision. Dr. Rojas was great with my 5 yr old and talked us through the whole process and put my worries at ease. We highly recommend!

I brought my 3 year old for her first eye exam and it was such a memorable experience. From the…read moreinitial phone call to check-in the day of the appointment, the front desk admins were amazing! The office was very clean, had a modern aesthetic, & the newest technology. Dr. Rojas has amazing chair-side manner and explained every step thoroughly. I highly recommend you visit for the eye care of the entire family!

Office manager has seemed to forget what customer service is in lieu of doing what might require a…read morelittle extra effort or paperwork. Am I missing something or is this business not a member of the Better Business Bureau? Seems like this FRANCHISE of Visionsource could learn from privately owned companies about customer service instead of just maximizing profits and patients seen.

Been to lots of different eye places. Never have we had such care and level of attention. They are…read moreworth the drive. Highly recommend.

Excellent thorough eye exam! Friendly staff. I highly recommend this office! Dr. Thoroughly…read moreexplained her findings.

This man can make anyone see just perfect. Been to alot of eye doctors in past because I had…read moresomething medical happen to me and I was sent to someone else in boerne for my eyes. Several places in boerne. Never got it right. Figured that's how it is now. Go back to this place just to see. I can finally see!!! Should have never gone anywhere else and won't!!. You want your vision correct. Go here.

I took my 4yr old with autism for the first time to this facility. We had previously gone to a…read moredifferent doctor and I felt they didn't know how to handle her. BUT I love how the staff here was patient with my daughter and allowing me to provide input on how to make the experience easier on her. I cannot recommend Dr. Mancha enough! He explained everything to me about my daughter's eye condition and he made a good recommendation on the type of frames I should get her. I'm so glad that we gave them a try :)

Incredible MD, and the staff are competent, very nice to deal with. Appointments tend to run long,…read moremostly because Dr Sponsel gets to talking with his patients! Very nice and compassionate.