Friendly staff. Thorough cleaning and exam. The dentist listens, answers all questions, and…read morerespects your input on your care. I have been a patient for several years and have not had negative experience at all. I have had fillings and a crown and never a bad experience. I highly recommend this practice. Dr Khramoy is kind and gentle.

Dr. khramoy has saved my teeth and I am so grateful for his expertise and caring. Previous dentist…read morewanted to do crowns which were very expensive and Dr Khramoy filled teeth instead of putting me through extensive dental surgery.

I can't recommend not a good dentist went to him with tooth ache ended up having to find another…read moredentist. This man creates work for himself your mouth becomes his playground. Staff is nice nasty to people. I could say more but I won't I'm glad I found a very competent Dentist.

This was the worst experience I have ever had at a Dental office. I will never go back and…read moreabsolutely do not recommend any one going there. They were extremely shady and dishonest about if my insurance covered my appointment. They held the information that I was out of network even when I repeatedly asked if everything we were doing was covered. I was told that it would be. They were all in such a rush to get to lunch that the dental hygienist said we had to hurry up and that we might not get to everything today (I was only there for a simple cleaning). When I left, the receptionist said I was all good that everything was covered. I was handed no bill or any paperwork of my visit there. A week and a half later I got an outstanding bill and my insurance did not cover it because the dental office was out of network.

I have never enjoyed the dentist before now!! Dr Ben, Lydia, 'Hey Gale', Sue and his entire team…read moremake being there a fun experience. I'm almost 50 and neglected dental care due to traumatic previous experiences. However, proper removal of some (5) mercury fillings became a priority to me. Dr Ben ensured a SAFE pain free removal of them all. I never even felt so much a a tinge of pain (even the injection didn't hurt due to a unique technique he does!) Also, I never felt compromised to inject any of the mercury he was removing as a damn I have never enjoyed the dentist before now!! Dr Ben, Lydia, 'Hey Gale', Sue and his entire team make being there a fun experience. I'm almost 50 and neglected dental care due to traumatic previous experiences. However, proper removal of some (5) mercury fillings became a priority to me. Dr Ben ensured a SAFE pain free removal of them all. I never even felt so much a a tinge of pain (even the injection didn't hurt due to a unique technique he does!) Also, I never felt compromised to ingest any of the mercury he was removing as a damn was securely in place. I laugh a lot and they really go out of their way to sooth anxiety or fears I felt cared for and lots of time was taken with me to get everything right and at my comfort level!!! Thanks team!!!! You all ROCK (that's for my fellow rock sister Lydia!!) was securely in place. I laugh a lot and they really go out of their way to sooth anxiety or fears I felt cared for and lots of time was taken with me to get everything right and at my comfort level!!! Thanks team!!!! You all ROCK

Before I express my underlying grievance, I want to say that my bad experience has absolutely…read morenothing to with the office staff or the overall friendly atmosphere. My bad experience came immediately after the numbing injections wore off, and the weeks of painful aftercare that ensued thereafter - that still persists at this very moment. Right now, 3 months later, I'm still taking pain meds to eat on my right side only, because without the meds, I can only eat on my left side. AND THE LEFT SIDE HAD ***NO PAIN*** when I scheduled the appointment!!!!! ..I went there to simply have filings removed and a crown put in, and now I have to find a QUALIFIED dentist to repair all the damage. These people have no idea what they're doing. Any good review is either lying, or they were lucky. Go at your own risk.

I rarely leave negative reviews, but this experience honestly deserves one…read more I drove over an hour for a 3:00 PM appointment and waited until after 4:00 PM before finally being seen. When Dr. Roger Hess entered the room, instead of focusing on the appointment, he began offering explanations for his late arrival. I made it clear that the excuses were not my concern and that I wanted to move forward with the appointment professionally. What immediately stood out to me was that while I was addressing the situation, he was smiling and laughing, which came across as dismissive and unprofessional given the circumstances. Shortly after that, it became obvious he had not reviewed my referral and did not even know why I was there. At one point, he commented that he would need to read through the 10-page VA referral during the appointment itself, which confirmed he was completely unprepared. As both a veteran and a counselor, I understand healthcare offices can run behind at times. However, being over an hour late, unprepared, and unfamiliar with the reason for the visit is not acceptable--especially after a patient drives a significant distance for care. Overall, this was one of the most frustrating and unproductive medical appointments I have experienced.

uncaring, unprofessional, and rude. I was treated at their mentor office by dr. Davis and dr…read more Streem.

I made my appointment for a new patient cleaning over the phone. One hour before my appointment i…read morewas emailed my forms. Upon walking in i gave my insurance card to the receptionist . When I checked out the receptionist informed me that " They bill ahead and apparently she said I didn't inform her of my insurance the day I made the appointment. I was charged $216.00. I wasn't happy but I don't have proof of our phone conversation so I paid the bill and she said she would ask the billing assistance to look at the insurance information. Now I was sent a bill for $126.00 . ONE HUNDRED DOLLARS FOR A NEW PATIENT. When did dentistry become a veterinarian? ( this is what a vet does) . My husband called to ask about this and the women he talked to said that " The charge was a consultation...bologna. Ask about the new patient charge before booking so you dont get a surprise. Very shady.

If you have Medicaid in Ohio and need a crown or partials it is now covered as of the first of…read moreJanuary. I was never told by this dentist so I lost my opportunity to get them. So I want to make sure people know because if you go here they won't mention it. I have about 10 great reasons not to use this dentist but all just name a few. 1 I was told I needed several cavities filled but when I went to another dentist they said I did not need several cavities filled but needed a crown and a partial which Family Dental never mentioned even though I had no back teeth. 2 I was given little to no communication when I was. When I would ask questions they acted like I was being rude or weird. 3 I was turned away with a severe toothache because of a misunderstanding over the appointment time that was not even my fault. I could go on and on and I do in my google review but long story short If you want to be treated with respect and like a human being with some value don't go here.

Dr. Russell and his team are fantastic! They take most insurance and have state of the art…read morefacilities. Dr. Russell is personable but not pushy. He will explain the options and work with you and your budget to land the best options for you and your family. I have had several surgeries here and have never had an issue. All of his dental assistants are careful and professional. They are always on schedule and your appointment time is your appointment time. You won't be sitting in the waiting room for long. If you are lookjng for a dentist in the Cleveland/Akron area, look not further.

I had a terrible experience with a previous Dentist so I shopped around a bit before I picked a new…read moreone. I have been going to Dr. Russell for 8 or 9 years now and I love him and my Hygienist Liz. They are both so gentle and they really care about their patients. I had another Hygienist when I first went and she was wayyyyy to rough for me. The receptionist made a note on my file and I now only see Liz. It's great how accommodating they are and that the office is advanced enough to track that and do a lot of appointment tracking via email. It also doesn't hurt that every time I go Liz always compliments my outfits!! The whole office is full of great people who make you feel like you are the only patient!!

Skilled, kind dentists and technologists. Customer service is pristine…read more I have had a few emergent situations and they schedule me asap. A+ from me because they exceed expectations!

Professional and knowledgeable personnel. Dr. Bruce was very gents and caring. He kept me up to…read moredate on the process. During treatment, he continuously said comforting statements. It was somewhat like an episode or Sesame Street where the atmosphere is saturated with fun things to keep the little ones happy. God knows dental work is not fun.

I had the misfortune of having a toothache. I called Twinsburg Dental, and the receptionist got me…read morein for a same day appointment. Upon arrival, I was greeted by the receptionist...she was very helpful and accommodating. I was directed to the examination room. I waited maybe 3 minutes, Dr Perez, came into the room, with Maria, her assistant. Dr. Perez absolutely knows her craft, as she is sweet to a fault. Maria, also was very kind to me, and they both together make a terrific team. I told them over and over, what a wonderful experience, that I encountered on today. Dr. Rainwater, Dr Robinson, are also dent that I encountered as well. The quality of Twinsburg Dental, has never disappointed me. Even though I hate going to the dentist, I always enjoy the experience of quality and kindness. First impressions are lasting impressions. I'm so grateful for connecting with Dr Perez, and Maria on this day!!! They to me are the dynamic duo, of Twinsburg in denistry!!! Standing ovation for this team!!! -Rev Marcus S. Martin

My ex husband and have been going to Twinsburg Dental for years. we loved Dr Miller. He retired…read more They are now on their third Dentist! My ex had to have all of his upper teeth removed. They fit him for Dentures. After 5 months,the dentist said they lost the dentures and had to start over. The Dentist refunded his portion,but still charged the insurance company. He went 6 months without dentures. The dentures were ill fitting. He had to file of burrs himself. Finally he went to a new dentist. The original dentures were so bad they had to make new dentures. It took less than two weeks. Very unprofessional. They don't answer phones and forget appointments made previously. Please find another dentist Go to a professional dentist and save yourself misery!