Very professional service ,the employee Alecia Browne is professional.Good aptitude,smiling and…read moreopen to help people with technology issues. Busy place but they know who to handle. Again,5 stars.Thank you very much.

There is currently a 3 person maximum in the store due to COVID, so they have a line outside the…read moredoor and an employee will come get the next person. We're sort of used to phone company employees being unfriendly, so we were pleasantly surprised when the woman helping us was very helpful. The only thing is, they are the only TMobile/Sprint store on the Island, and they don't have a technician to fix your phone. ANY issues are resolved through insurance sending you a replacement phone. So don't anticipate that they will be able to fix any issues you might have.

We had been paying our VIYA monthly TV & Internet bills via automatic charging on our cc until it…read morestopped last November. VIYA stopped that service without any notification and then billed us late fees when we reinstated our account. Now they won't even let you pay on line let lone pay automatically. Now you have to call their pay line to pay your bill. You might think the head VIYA people might realize that auto pay is easier for them to get their money faster and on time. I noticed that they do not show an email address for customer support on their invoices or website.

So I pay about $200 a month for a cable and internet plan that works 50% of the time. If anyone…read morehas had an experience like this that costs so much please let me know so I can feel better about what my money is going towards. First off, my biggest gripe this year has been channels disappearing. For example DURING the Game of Thrones season finale we lost HBO, llike it was never ever there at all. All HBO channels disappeared but everything else was there. And you're so SOL if something like this happens after 5pm, because their so called "24 hour service" is really not and just a recording saying "please call again during business hours". There are no words, Viya for you being the reason of why I missed the GOT season finale this year. It would be ok, if you could provide me with HBO on demand which you would think we have because of the outrageous price we pay for cable but nope, the technology out here on St. Thomas is too old to support that. Just like we also don't have access to HBO GO which I have had everywhere else on this planet with HBO as part of my package, and should be included in this price gouging. The channel disappearing thing is just odd, and we'll go from all channels to down to 7 at times. Its not worth my sanity to repeatedly call their rude employees with customer support, to get a result of "we don't know of what's going on". Internet speeds can vary from super awesome to dial up speeds. Viya is formally Innovative, after a stateside company bought them. I wrote a review for Innovative last year and the same customer service rudeness exists over the phone but I have to give Viya credit for their new support center in TuTu Park Mall. Its set up like a genius bar for Apple and you are definitely helped quickly. Post hurricane they are operating although as not a lot of people have power, their services don't work. You also don't have to turn in your boxes because they are calling everything a loss. I would get Apple TV or go with Direct TV. If not you may miss your favorite show's season finale like I did. #St.Thomas #USVI

Martes 10 de diciembre de 2024 cambio de celular. Llegue a este local para los accesorios…read morenecesarios para proteger la inversión. El local las veces que ido está cerrado bajo llave y lo abre el guardia de seguridad. Me estuvo raro. Compré aquí la pantalla protectora, adapter para el auto y el cover. Me atendieron bien y encontré lo que necesitaba.

Last time I was here, I liked the service provided to us. I said that when it was time to buy a new…read morephone, I would come back. So I did. Unfortunately, they didn't have the model my wife and I wanted. I can't recall the name of the guy who greeted us but he was polite and informed us of some stores that would most likely have it. If they didn't, a new shipment would arrive during the week. We ended up finding the phones at one of the stores he suggested. Again, great customer service. I feel bad for not being able to give them the sale but I value the service and recommend this store. Also, the times I've been here, there is hardly anybody, compared to other stores. It is a big store with designated parking spaces in front.

From the owner: Visit the T-Mobile store in Guaynabo and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at #9 Arbolote Street can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I have been trying to get these people to bring me a new modem so my service will stay up for the…read morelast two weeks. All they do is say someone will be with you soon. They say they've escalated yet all I'm doing is contacting them. No one is contacting me. Customer service is horrendous. Zero stars!

I'd be willing to give these guys another shot. They reached out to schedule another appointment…read moreand were on top of it. The technician was friendly and responsive. Ultimately, I stuck with Liberty because their installation happened before 4Net (although Liberty didn't show up two weeks in a row, whereas 4Net generally was more responsive). Again, I can't speak to the speed of 4Net's internet (would love a review from someone who has tried their Internet) since my interactions were mostly with customer service and scheduling installation.

This office max is one of the cheapest locations I've ever shopped at. I'm used to the not so cool…read morepricing with the honolulu store and with expensive prices all over St. Thomas buying office and house supplies here for $1-$2 is pretty awesome. These folks unfortunately are still cash only after the hurricanes and they dropped prices by almost 50% a few days before the hurricanes hit for portable battery chargers for phones ,flashlights, batteries, fans etc which was kind of helpful. Pricing has remained discounted so no price housing is going on here. The cashiers are not the friendliest, we had a huge ordered purchase last month and the lady helping us was visibly not thrilled with our carts full of items to scan. She kept on rolling her eyes and gave us the silent treatment. You folks should be happy that we're trying to give you $$$$. 30,000 residents here fled and aren't coming back, take money while it's here. Unfortunately this isn't the first time we've received this type of service and the cashiers here are the area of opportunity. Outside of the cashiers the employees that work in the printing section are awesome! I've used the printing center for a lot of work needs like gigantic posters and they are the cheapest place to print items like that on island (only $20 for a 3' x 4' poster) and they print them in seconds. Parking can be a cluster because they share a lot with Viya and McDonald's, but if you need office supplies or random household supplies come here. #St.Thomas #USVI

Office Max has the greatest employees. I'm so happy they have this store with all the things I need…read moreand want. Christiansted St Croix location.